Samsung NP540U3C Service Manual

Samsung NP540U3C Service Manual

Lotus-13r-tsp
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SERVICE
540U3C
Refer to the service manual in the GSPN (see the rear cover) for more information.
NP540U3C
Lotus-13R-TSP
MANUAL
1. Precaution
2. Introduction
3. Desassembly and Reassembly
4. Trouble shooting
5. System Wire Diagram
Contents

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Summary of Contents for Samsung NP540U3C

  • Page 1: Service Manual

    NP540U3C Lotus-13R-TSP SERVICE MANUAL 540U3C Contents 1. Precaution 2. Introduction 3. Desassembly and Reassembly 4. Trouble shooting 5. System Wire Diagram Refer to the service manual in the GSPN (see the rear cover) for more information.
  • Page 2: Table Of Contents

    System Diagnosis ........................4 − 18 4.10. Hardware Upgrade ........................4 − 19 System Wire Diagram ........................5 − 1 5.1. System Layout ........................5 − 1 5.2. Board Component ........................5 − 4 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 3: Precaution

    If the cord is disconnected, it may cause electric shock or fire. 9) Repair the product using only authorized parts 10) Keep the product away from heating devices such as heaters. › Exposure to heaters may cause deformation of the product or fire. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 4: Safety Precautions

    Avoid leaving excessive amounts of flux within a custom IC or between the pins when soldering a custom IC. k) Take care to not damage the board when installing or separating an Option Board. l) Take care to not break the printed circuit pattern on the PCB when separate an IC. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 5: Ground

    The red box of each image is earth with overlap when inserting a plug or multiple-tab into the socket. Please check that it should be put the outlet completely. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 6: Static Electricity Precautions

    4) Do not touch any parts unless absolutely necessary 5) Disassemble the parts on the anti-static-electricity pad. 6) When a board is not installed in the system, package the board with an anti-static-electricity packaging. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 7: Introduction

    2. Introduction 2. Introduction 2.1. Product Features Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 8: Specification

    Pixel Pitch 0.2148(H) x 0.2148(V) Contrast Ratio Min.300, Typ.400 Brightness typ.300 (cd/m2) Colors 16.2M Response time Typ.16ms, Max. 25ms (Rising + Falling = LCD response speed) 1.Intel HD Graphics 4000 (Internal) Graphics Controller 1 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 9 Vendor SanDisk (BA59-03232C) Supports SATA host controller support 48bit LBA Average Access Time Read : Up to 450 MB/S Write : Up to 350 MB/s Interface SATA3 (6.0Gbps) * SATA 1,2 Support. Speed 6.0Gbps Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 10 VGA Adapter (Option) [BA39-01189A] Audio Jacks HeadPhone-out, MIC-in Combo (4pole) * US , L/R/G/M Wired LAN RJ45 HDMI 1 x HDMI Security Slot Power 1 x DC-in jack for AC adapter (3Pie) Input Devices Keyboard Type Chicklets Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 11 Full System with 4 cell Battery (With Bag: ±0.06Kg, WithOut Bag: ±0.04) Package dimensions (W x D x H) All Nation Common (With bag) 386 x 136 x 345 mm (Without bag) 395 x 330 x82 mm Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 12 2. Introduction Design LCD Back Aluminum LCD Front Glass System Top Aluminum System Bottom PA/GF 50% Win8 Operating system Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 13 2. Introduction Label Location Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 14: Comparing Product Specifications

    2. Introduction 2.3. Comparing product specifications Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 15: Function Of Product

    2. Introduction 2.4. Function of Product Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 16 2. Introduction 2-10 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 17 2. Introduction Keyboard Keyboard arrangement and size can differ to by each country. ○ : KBD Water Check sheet Location Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-11...
  • Page 18 2. Introduction 2-12 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 19: New Technology / Ability

    2. Introduction 2.5. New Technology / ability Inner Battery ※ Please Refer to the Training manual chapter1. TPM (Option) Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-13...
  • Page 20 2. Introduction 2-14 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 21 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-15...
  • Page 22 2. Introduction 2-16 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 23 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-17...
  • Page 24 2. Introduction USB3.0 2-18 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 25 2. Introduction iSSD Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-19...
  • Page 26: Wireless Display

    2. Introduction Wireless Display ※ Please Refer to the Training manual chapter1. 2-20 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 27 2. Introduction ※ Please Refer to the Training manual chapter1. Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-21...
  • Page 28 2. Introduction Windows 8 2-22 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 29 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-23...
  • Page 30 2. Introduction 2-24 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 31 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-25...
  • Page 32 2. Introduction 2-26 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 33 2. Introduction Touch Screen (Option) Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-27...
  • Page 34 2. Introduction 2-28 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 35 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-29...
  • Page 36 2. Introduction 2-30 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 37: Hardware

    2. Introduction 2.6. Hardware New H/W - ISSD Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-31...
  • Page 38 2. Introduction (1) Intel’s 2012 Mobile Platform : Cheif River 2-32 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 39 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-33...
  • Page 40 2. Introduction 2-34 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 41 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-35...
  • Page 42 2. Introduction 2-36 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 43 2. Introduction BT 4.0 Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-37...
  • Page 44: Software

    Shark Dash for Metro Photo Editor MusicHub FamilyStory ChatOn Birzzle for Metro StumbleUpon for Metro Application Netflix Tuba.FM for Metro Onet.news for Metro MS_Mahjong BugsMusic WildTangent Games for Metro CineTrailer for Metro ilMeteo for Metro 2-38 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 45 S Player for Win8 Metro S Camera for Win8 Metro S Gallery for Win8 Metro Evernote Metro for Win8 Accessory Store IE Default HomePage(MSN)_64bit (Jumpstart'12) SkyNews Adobe Reader for Win 8 Sogou 6.2 for Win8 Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-39...
  • Page 46 2. Introduction Software — Previous/New ※ For more information, product descriptions and installation training manuals refer to Chap.1 Development Stage Information ※ Consultation of development stage (Known Issue&spec) Please refer that [Consulting Script]->[Consultation]. 2-40 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 47: System Setup (Bios Setup)

    2. Introduction 2.8. System Setup (Bios Setup) Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-41...
  • Page 48 2. Introduction 2-42 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 49 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-43...
  • Page 50 2. Introduction 2-44 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 51 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-45...
  • Page 52 2. Introduction 2-46 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 53 2. Introduction Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-47...
  • Page 54: Hw & Option Materials

    2. Introduction 2.9. HW & Option Materials Basic Item 2-48 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 55 2. Introduction Optional Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-49...
  • Page 56 2. Introduction 2-50 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 57: Desassembly And Reassembly

    - 3 Red Circle : Careful! The hook can be broken. < Picture of system which removed Bottom > 2. HDD disassembling Remove 4 (Red circle) Screw, and take out FPC cable from the connector. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 58 8. LCD Cable and TSP cable disassembling – After removing 2 screw up to the remove the Main - LCD/TSP Cable(Red Square) Pull and remove it. board - cf) Yellow circle for Lotus-R not Lotus-TSP Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 59 3. Desassembly and Reassembly < After full decomposition appearance. > Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 60: Lcd

    3. Desassembly and Reassembly 3.2. LCD CAUTION 12.LCD Assy can’t disassemble - TSP do not function when LCD Assydisassembled. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 61: Trouble Shooting

    Main Board / PWR Sub Board / 3-in-1 Sub Board / USB 2.0 Sub Board • Harness Cable • Harness Cable- DC in Cable, SATA HDD FPC, Main-to-PWR SubB’dFFC , USB2.0 FFC, 3-in-1 FFC, LCD Cable, Touchpad FFC Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 62: Debugging Flow Chart

    4.2. Debugging Flow Chart Debugging Flow of our company computer product does same as between product universally. Refer to attachment Debugging Flowchart more content. ※Training manual how to use the side of the fault diagnosis please refer. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 63 4. Trouble shooting Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 64 4. Trouble shooting Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 65: Hardware Troubleshooting

    #3. The LCD blinks while the system is in operation. Check if there is a magnetic body near the touch pad button or the system or check if there is an exterior defect to the LCD Replace the LCD Ass’y Defectiveness confirmation Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 66: Main System

    Check the connection status between the CPU and the RHE. Replace the memory module. *Check if it is out of order. RTC Reset. *Check if it is out of order. Replace Main Board. *Check if it is out of order. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 67 →Fn + F6 (Mute cancellation) →Fn Lock enable + F6 Control panel confirmation . →Speaker Setting. Turn the volume up. →Fn key volume adjustment. Check the Headphone jack. Replace Main Board. *Check if it is out of order Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 68 HDD is recognized by CMOS, the operating system of the HDD may be corrupted or the SSD is out of order. Replace the HDD with a new one. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 69 Check the damage status of WLAN Cable →Replace WLAN Cable Check the driver status of WLAN →Re-Install WLAN driver. Check the damage status of WLAN Jack →Replace WLAN module. Replace Main Board. *Check if it is out of order. Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 70 4. Trouble shooting #12. The Fan does not work normally. Check the system by using SAFC(Samsung Advanced *Tool Program referance Fan Control)program. Check the connection status of Heat sink è Screw fixation 7EA Check the connection status of FAN Replace FAN *Check if it is out of order.
  • Page 71: Diagnosis Application

    : Test Item It displays Test items included in this Group. If there is any FAIL or FAULT in this test item, the color of the test item will be changed to Red. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-11...
  • Page 72 - First, make Dos bootable USB memory or CD. - Copy all released files to the Dos bootable device. - After you boot using the Dos bootable device, Select the menu that you want to execute. 4-12 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 73: Bios & Micom Update

    Inform to customer that it is not recommend to update BIOS and Micom in DOS mode. If not, it can cause fatal error. 2) update in the Windows Windows boot -> Run Samsung update plus -> check update profile -> Click ‘BIOS update’ Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-13...
  • Page 74: Rtc Reset

    4. Trouble shooting 4.6. RTC Reset 4-14 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 75: Battery Use Time

    LCD brightness: Set to the minimum level as long as the user does not experience inconvenience. • Disable unnecessary devices : Turn the wireless LAN R/F switch off and disable USB devices (DMB, fingerprint recognition and Bluetooth) ※ Please Refer to the Training manual chapter4. Trouble Shooting. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-15...
  • Page 76: Cpu Fan Control

    4. Trouble shooting 4.8. CPU FAN Control Checking CPU FAN 1) Check thermal Fan locked well 2) Check FAN cable plugged well 3) change FAN. 4-16 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 77 - Press "OFF" in "ON/OFF Control" Fan returns to default setting. >Fan Voltage Measurement - Read Fan RPM indicated in SAFC. >Fan Voltage Pass/Fail determination - If Fan RPM satisfies "rpm spec +/-10%", then Fan test is "PASS" . Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-17...
  • Page 78: System Diagnosis

    In general, if a defect of the circuit or part is detected during the system test, the system stops at a particular code. The error codes for each part of the system are listed in the following table ※ Please Refer to the Training manual chapter4. Trouble Shooting. 4-18 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 79: Hardware Upgrade

    HDD Upgrade Four screws (red circle) after removing ,Disconnect the cable from the connector FPC. mini SSD card Upgrade (mSATA SSD) - At first disassemble screw (red circle) change mini SSD card module. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-19...
  • Page 80: Memory Upgrade

    4. Trouble shooting Memory Upgrade 4-20 Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 81 4. Trouble shooting Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-21...
  • Page 82: System Wire Diagram

    5. System Wire Diagram 5. System Wire Diagram 5.1. System Layout System Layout Height Simulation Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 83 5. System Wire Diagram LCD Layout Cabling Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 84 5. System Wire Diagram Keyboard ○ : KBD Water Check sheet Location Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 85: Board Component

    5. System Wire Diagram 5.2. Board Component MainBoard Front Back Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 86 5. System Wire Diagram Subboard Copyright© 1995-2012 SAMSUNG. All rights reserved.
  • Page 87 CIS, Africa E.Asia, W.Asia, https://gspn2.samsungcsportal.com China, Japan N.America, S.America https://gspn3.samsungcsportal.com This Service Manual is a property of Samsung Electronics © 2012 Samsung Electronics Co.,Ltd. Co.,Ltd. All rights reserved. Any unauthorized use of Manual can be punished under Printed in Korea applicable International and/or domestic law.

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