T-Mobile MDA User Manual
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T-Mobile MDA User Manual

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  • Page 1 TM1317...
  • Page 2 G E T M O R E F R O M L I F E ® Welcome Guide...
  • Page 3 T-Mobile provides an outstanding value in wireless by offering more minutes, more features, and more service at an incredible price. T-Mobile helps you get more from life ®...
  • Page 5 For more information, call 1-800-937-8997 Or write: T-Mobile Customer Care PO Box 37380 Albuquerque, New Mexico 87176-7380 Our fax number is 1-505-998-3775 www.t-mobile.com ©2006 T-Mobile is a registered trademark of Deutsche Telekom AG. All rights reserved. Section 1, page 1...
  • Page 6 Section 1, page 2...

  • Page 7: Table Of Contents

    E-mail ........................... 6 Messaging ..........................7 Data ............................7 International Service ......................8 Introducing Your T-Mobile Subscriber Identity Module (SIM) Card ......... 8 Introducing Your Personal Identification Number (PIN) ............8 Activating Service ........................8 Setting Up Your Device .................10 Inserting SIM Card and Battery ....................
  • Page 8 Using E-mail ....................19 Using T-Mobile My E-mail ...................... 19 Adding an e-mail account ....................19 Using Pocket MSN Hotmail ....................20 Sign in and retrieve e-mail ....................20 Synchronizing with Computer Using USB Cable ..............21 Install Microsoft ActiveSync ....................21 ®...
  • Page 9 Resetting Your Device ......................38 Perform a soft reset ......................38 Perform a hard reset ......................38 Customizing Your Device ....................... 38 Customize Today screen ....................38 Change ringtone ........................ 39 Backing Up Data ........................39 Additional Information ......................40 Section 1, page 5...

  • Page 10: Getting Help

    GSM/GPRS coverage information, voicemail, and feature addition. Just dial 1-800-937-8997 or 611 on your device. T-Mobile HotSpot (Wi-Fi) Questions To get support for your T-Mobile HotSpot service and general Wi-Fi needs, please contact our T-Mobile HotSpot Customer Care team directly at 1-877-822-SPOT.

  • Page 11: Welcome To T-Mobile

    Welcome to T-Mobile With your new T-Mobile Mobile Digital Assistant (T-Mobile MDA™) and T-Mobile’s service package, you get the freedom of reliable voice and broadband connectivity in many locations nationwide. We know you are eager to activate your service, but please take a few minutes first to read this guide.

  • Page 12: Specifications

    Microsoft ActiveSync ® Camera & video recorder Windows Media Player Mobile ® Pocket MSN (MSN Messenger, MSN Hotmail, and MSN Mobile) T-Mobile Instant Messaging (AIM , Yahoo! , and ICQ ® ® ® T-Mobile My E-mail T-Mobile HotSpot Utility SIM Manager...

  • Page 13: Introducing T-Mobile Features And Services

    These features may include charges for multiple calls. Calls made in any T-Mobile coverage area, including 911 calls, may not always be completed due to factors such as weather conditions, terrain, foliage, building structures, and equipment limitations.

  • Page 14: E-Mail

    ® ® ® ® ® including any POP3 or IMAP4 e-mail server. See the Using T-Mobile My E-mail section in this guide for more information. Pocket MSN Pocket MSN delivers the features of MSN Messenger and Hotmail e-mail to your ®...

  • Page 15: Messaging

    Messages may be sent to and from mobile devices that support text messaging. You may be charged for using text messaging depending on your rate plan. Visit www.t-mobile.com or a T-Mobile store for domestic and international text messaging rates. See the Text Messaging section in this guide for more information on how to send text messages.

  • Page 16: Data

    NOTE: Additional fees may apply. Countries that support international wireless Internet roaming may not be the same as countries that support international voice roaming. Please refer to www.t-mobile. com/international/ for information on world-class Internet service. Section 1, page 12...

  • Page 17: Introducing Your T-Mobile Subscriber Identity Module (Sim) Card

    If your service has not been activated, then follow the steps in this section to activate. The T-Mobile Activations representative will set up your service and assign your mobile number. It takes about 20 minutes to activate voice service and may take up to 24 hours to activate data service.
  • Page 18 ■ IMEI number (on the label under the battery) ■ Agent code (on your service agreement) ■ Your choice of T-Mobile rate plans and services ■ 2. Call Customer Care at 1-800-937-8997 from a landline phone. Section 1, page 14...

  • Page 19: Setting Up Your Device

    Setting Up Your Device Inserting SIM Card and Battery If you have purchased your device from an authorized T-Mobile retailer, the SIM card may already be in your device. To insert the SIM card and battery: 1. Remove the battery cover by sliding the battery cover release toward the center of the device.

  • Page 20: Charging Battery

    3. Align the angled corner on the SIM card with the angled corner on the SIM card slot with gold contacts facing down. Slide the SIM card into the SIM card slot. 4. Place the battery on top of the ribbon and gently push down to snap into place. Replace the battery cover.

  • Page 21: Use Usb Cable

    Use USB Cable 1. Insert the USB plug into a USB port on your computer. 2. Insert the other end of the USB cable into the sync connector port on the bottom of the device. NOTE: If the battery power is completely drained, then you must charge using the AC adapter.

  • Page 22: Using Phone Features

    Using Phone Features After you have activated service with T-Mobile, you can start using the phone features on your device. Making a Call Using Phone Pad 1. Press the green Send key to open the phone pad. 2. Tap the phone number on the screen.

  • Page 23: Making A Call From Speed Dial List

    To add additional people, repeat steps 3 - 5. Calling Voicemail If you are not available to answer incoming calls, T-Mobile’s voicemail system offers your caller the option to record a voice message that you can play back at your convenience or to send a numeric page to your device. Your device has been programmed to forward calls to your voicemail when your line is busy or when you are not available.

  • Page 24: Answering And Ending A Call

    Answering and Ending a Call When you receive a call, a message displays giving you the option to either answer or ignore the incoming call. To answer a call, tap Answer on the screen or press the green Answer on the screen or press the green Answer Send key.

  • Page 25: Accessing The Internet

    Your device supports GPRS / EDGE and Wi-Fi to give you high-speed wireless voice and data connectivity at home, at work, and on the go. To access the Internet on your device, you must add T-Mobile Internet and/or T-Mobile HotSpot service to your account (additional charges may apply). Inform your T-Mobile Activations representative that you want to add T-Mobile Internet and/or T-Mobile HotSpot when activating service with T-Mobile (1-800-937-8997).

  • Page 26: T-Mobile Hotspot (Wi-Fi)

    After you have added T-Mobile HotSpot to your account, you can access the Internet over the T-Mobile Wi-Fi network. First, you turn on Wi-Fi on your device and then access the Internet. To turn on Wi-Fi and access the Internet: 1.
  • Page 27 HotSpot Utility screen where you type your username and password to log in to T-Mobile HotSpot. You will not be able to log in at all because the device will not prompt you the next time you are at a T- Mobile HotSpot location.

  • Page 28: Other Wi-Fi Networks

    5. At the HotSpot Utility screen, type your username and password and tap Ok. Your device connects to T-Mobile HotSpot and informs you if connection is successful. 6. Tap Hide. Continue with Step 7 to access the Internet. 7. Tap Start > Internet Explorer.

  • Page 29: Using E-Mail

    Synchronizing wirelessly with a Microsoft Exchange Server 2003 ■ (if server is set up for wireless synchronization) Using T-Mobile My E-mail T-Mobile My E-mail service provides you unlimited access to your work and personal e-mail. Instantly access your e-mail from AOL , Yahoo! Mail Plus, ®...

  • Page 30: Using Pocket Msn Hotmail

    Start > Messaging, and you are ready to send and receive e-mail messages. NOTE: If you turn off the Alerts feature at www.My.T-Mobile.com, then you will not receive automatic e-mail updates and My E-mail alerts on your device. If you would like to access My E-mail on your computer, then you will need to register for an account on www.My.T-Mobile.

  • Page 31: Synchronizing With Computer Using Usb Cable

    Synchronizing with Computer Using USB Cable You can synchronize e-mail, calendar, contacts, tasks, and notes directly with your computer by connecting the device to the computer using the USB cable. Before you can synchronize using the USB cable, you must first install Microsoft ActiveSync and Microsoft Outlook (if you do not have it already) on your computer.

  • Page 32: Synchronizing Wirelessly With Microsoft Exchange Server 2003

    2. Plug the other end into a USB port on your computer. 3. Follow the ActiveSync instructions on your computer to establish a connection between your device and your computer. Synchronizing Wirelessly with Microsoft Exchange Server 2003 ® To synchronize data wirelessly (without connecting your device to your computer), you must have Microsoft®...

  • Page 33: Text Messaging

    Text Messaging Text messaging allows you to send, receive, and reply to short text messages using your device. Messages may be sent to and from T-Mobile phones and any e-mail address. Accessing Text Message Screen You can open the text message screen via two ways: At Today screen, tap Contacts.

  • Page 34: Sending Text Message

    Sending Text Message 1. Access the text message screen. See Accessing Text Message Screen section for more information. If you want to request a message delivery receipt, tap Menu > Message Options > Request message delivery notification. Tap Ok. 2. At the To field, type the recipient’s mobile phone number. You can also tap Menu >...

  • Page 35: Replying To Text Message

    Replying to Text Message 1. Tap Start. 2. Tap Messaging. 3. Tap Menu > Switch Accounts > Text Messages. 4. Make sure you are in the Inbox. If you are not in the Inbox, tap the down arrow beside Inbox. 5.

  • Page 36: Instant Messaging

    Instant Messaging Your device comes with AOL , ICQ , Yahoo! , and MSN . Your normal screen ® ® ® ® name and password work just as they would on any computer connected to the Internet. You may be charged for using instant messaging depending on your rate plan.

  • Page 37: Aol ® Instant Messenger

    Send message to a listed contact 1. At contact list, tap and hold the contact. 2. Tap Send an Instant Message. 3. Type your message. 4. Tap Send. Block messages 1. At contact list, tap and hold the contact. 2. Tap Block. Instant Messenger™...

  • Page 38: Icq

    Send message to a listed Buddy 1. At Buddy List , tap and hold the buddy. ® 2. Tap Send IM. 3. Type your message. 4. Tap Send. Send message to an unlisted Buddy 1. At Buddy List , tap Menu. ®...
  • Page 39 Add a contact 1. At contact list, tap Menu. 2. Tap Add User. 3. Type the contact’s ICQ number and nickname. 4. Tap Add. Delete a contact 1. At contact list, tap and hold the contact you want to delete. 2.

  • Page 40: Yahoo! ® Messenger

    Yahoo! Messenger ® Sign in to Yahoo! ® 1. Tap Start. 2. Tap Programs. 3. Tap Instant Messaging. 4. Tap Y! Messenger. 5. Type your Yahoo! ID and password. Passwords are case sensitive. ® 6. Tap Sign In. To Sign off tap Menu > Sign Out > Yes. Add a contact 1.
  • Page 41 Send message to an unlisted contact: 1. At contact list, tap Menu. 2. Tap Send a Message to. 3. Type the contact’s Yahoo! ID and tap Ok. 4. Type your message. 5. Tap Send. Section 1, page 37...

  • Page 42: Using The Camera And Video Recorder

    Using the Camera and Video Recorder Using the Camera Take a picture Pictures are automatically saved to Start > Programs > Picture & Videos. 1. Press the Camera key on the right side of the device. 2. Frame the subject. To zoom in or out, tap 3.
  • Page 43 7. At the To field, type the phone number or e-mail address. To select a contact from the contact list, tap To, tap the contact, and tap Select. If there is more than one entry for the contact, you will need to tap the e-mail address or phone number you want to use.

  • Page 44: Send An Existing Picture Or Video

    Send an existing picture or video To send a picture or video that you have previously saved to the device: 1. Tap Start. 2. Tap Messaging. 3. Tap Menu > Switch Accounts > MMS. 4. Tap New. 5. Tap Custom. 6.

  • Page 45: Using The Video Recorder

    Using the Video Recorder Record 1. Press the Camera key on the right side of the device. 2. Tap the scroll arrow ( ) in the lower right corner to scroll to Video mode. 3. Frame the subject. To zoom in or out, tap 4.

  • Page 46: View

    View 1. Tap Start > Programs > Picture & Videos to open the viewer. 2. Tap My Pictures at the top of the screen, then tap My Documents > My Videos. 3. Tap the desired video. A preview of the video will play in Windows Media. Receiving a Picture Message Your device will display at the top of the Today screen when you receive a...

  • Page 47: Using Bluetooth

    Using Bluetooth ® Your device comes with Bluetooth technology that allows for short-range ® connections and provides fast, reliable, wireless communication. With Bluetooth powered on, you can send information or perform the following tasks wirelessly between two Bluetooth devices, within a range of approximately 10 meters (30 feet): Exchange contacts, calendar, and tasks items ■...

  • Page 48: Pairing Bluetooth Devices

    Pairing Bluetooth Devices ® Before pairing, make sure that Bluetooth devices are turned on, discoverable, and within close range. To pair: 1. Tap Start. 2. Tap Settings. 3. Tap Connections tab. 4. Tap Bluetooth. 5. Tap Devices tab. 6. Tap New Partnership. Your device searches for other devices with Bluetooth capabilities and displays them.

  • Page 49: Making Device Visible To Other Devices

    Making Device Visible to Other Devices You can adjust settings so that other Bluetooth devices can detect your device. To make your device visible to other Bluetooth devices: 1. Tap Start. 2. Tap Settings. 3. Tap the Connections tab. 4. Tap Bluetooth. 5.

  • Page 50: Tips

    Tips Resetting Your Device Occasions may arise where it becomes necessary to reset your device. There are two types of resets: soft reset and hard reset. Always attempt to resolve your problems by performing a soft reset first, as a hard reset will return your device to its default out-of-the-box settings, and you will lose all saved information and third- party applications.

  • Page 51: Customizing Your Device

    4. Tap the Clear Storage icon. 5. Type the indicated word or numbers and tap Yes. The device resets and powers on. Customizing Your Device Customize Today screen The Today screen is the main screen for accessing device features. You can select a background and theme, or change the arrangement of items on the screen.

  • Page 52: Back Up Data

    Before backing up, you must first install ActiveSync on your computer. Install Microsoft ActiveSync ® 1. Insert the CD into the CD-ROM drive in your computer. 2. Follow the instructions on the CD to install ActiveSync. Back up data 1. Connect your device to your computer using the USB cable. 2.

  • Page 53: Additional Information

    Text/instant messages may be limited in character length; picture/video messages/ attachments may be limited in fi le size. T-Mobile is not liable for (a) the content of any text/instant/ picture/video messages or attachments or (b) any failures, delays or errors in the transmission of any T-Mobile-generated alerts or other notifi...
  • Page 54 Section 1, page 50...
  • Page 55 2 regarding your acceptance of these T&C’s and Sec. 6 for our Handset Return and Cancellation policy. This is your agreement with T-Mobile USA, Inc and its affi liates (together “T-Mobile,” “we” or “us”) for: (a) communication and related services (“Service”), (b) the purchase or use of smart cards or radio or any other equipment purchased or obtained from us, including replacement equipment, for use with the Service (“Unit”) and (c) for...
  • Page 56 SEND A WRITTEN DESCRIPTION OF YOUR CLAIM TO OUR REGISTERED AGENT (See Sec. 22). IF YOU DO NOT REACH AGREEMENT WITH US WITHIN 30 DAYS, INSTEAD OF SUING IN COURT, YOU AGREE THAT ANY CLAIM MUST BE SUBMITTED TO FINAL, BINDING ARBITRATION WITH THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) UNDER ITS PUBLISHED WIRELESS INDUSTRY ARBITRATION RULES, WHICH ARE A PART OF THE AGREEMENT BY THIS REFERENCE AND ARE AVAILABLE BY CALLING THE AAA AT 800-778-...
  • Page 57 COURT. SHOULD ANY OTHER PROVISION OF THIS ARBITRATION AGREEMENT BE DEEMED UNENFORCEABLE, THAT PROVISION SHALL BE REMOVED, AND THE AGREEMENT SHALL OTHERWISE REMAIN BINDING. 4. Changes to the Agreement or Charges. We may change or increase the charges for Service, Other Services, or any other charges at any time. However, if we: (a) increase the charges for a Service and you would be charged a cancellation or other fee to cancel that Service, or (b) we modify a material term of our Agreement with you and the modifi...
  • Page 58 activation, or 30 calendar days from the Unit’s purchase date if the Unit has not been activated. Units returned with proof of purchase to the place of purchase in good working condition with original contents and packaging within the Return Period are eligible for a refund of the purchase price.
  • Page 59 If we suspect violations of any of the above, we may: a) begin legal action, b) immediately, without prior notice suspend or terminate the Agreement and the Service, c) suspend or terminate any other T-Mobile agreements between us and you and the T-Mobile service provided under those agreements, and d) cooperate with law enforcement in legal proceedings against violators.
  • Page 60 or (d) become insolvent. In all cases, you are responsible for payment of all charges and fees (including any cancellation or administrative fee) due to us under the Agreement (including any charges after a Bankruptcy fi ling), which charges will be immediately due and payable.
  • Page 61 if a third party agrees to pay all or part of your charges. Service charges may include, without limit, charges for calls, messages (read or unread, solicited or unsolicited), images, sounds and data that are processed through your Unit or through any Number, IP address or e-mail address assigned to or authorized by you;...
  • Page 62 We may require you to describe the dispute in writing. Any written communications concerning charges must be sent to: T-Mobile Consumer Relations, PO Box 37380, Albuquerque, NM 87176-7380. If we determine that you owe some or all of the amount in dispute, that amount will be added to any current charges and must be paid by the date shown on your bill.
  • Page 63 WILL BE UNINTERRUPTED, ACCURATE, COMPLETE, USEFUL, FUNCTIONAL, OR ERROR OR BUG FREE. THE SERVICE IS NOT INTENDED TO PROVIDE TAX, LEGAL, INVESTING OR OTHER ADVICE. IF YOU RECEIVED A WRITTEN “T-MOBILE LIMITED WARRANTY” WITH YOUR UNIT, IT IS THE ONLY WARRANTY MADE BY US WITH RESPECT TO THE UNIT.
  • Page 64 18. Indemnifi cation. You agree to defend, indemnify and hold us, any roaming or network partner, and any T-Mobile Affi liates harmless from and against any and all claims, demands, actions, liabilities, costs or damages arising out of your use of the Service, a Unit or Other Services or your breach of the Agreement.
  • Page 65 The way third parties handle and use your personal identifi cation and information related to the use of their services is governed by their policies and T-Mobile is not responsible for their policies, or their compliance with them.
  • Page 66 date deposited in the U.S. Mail to your address in our billing records. We may also contact you or send you notice electronically through your Unit or otherwise, such as by e-mail, voicemail or text messaging, which is considered given and received immediately upon transmission.
  • Page 67 Customer Care at (800) 937- 8997 or 611 from your T-Mobile phone. When available, you may be able to transfer your local phone number within the same local geographic area to or from another provider with whom we have a porting relationship as follows: Bringing Your Number to Us.
  • Page 68 Service and the Agreement will not terminate, you will remain a T-Mobile customer and will continue to be responsible for all Service or other charges. Transferring your number does not transfer your service allotments, voicemail, phone book or any other services or features and they will be lost.
  • Page 69 2. Parties Who Can Enforce the Warranty. Parties Who Can Enforce the Warranty. This limited warranty extends only to the individual or entity listed as the Customer on the initial T-Mobile wireless service account associated with the Unit (the “Service Account”). This limited warranty is not assignable or transferable to any subsequent purchaser or user.
  • Page 70 Customer shall take the following steps:  (A) Customer shall promptly notify Warrantor of such problem before the expiration of the limited warranty period by telephone at T-Mobile Customer Care, 1-800-937-8997. (B) Customer shall provide all information requested by Warrantor’s representatives during such telephone call, including Customer’s name,...
  • Page 71 and/or fax number, and a complete description of the problem. If Warrantor determines that the defective part or Unit is covered by this limited warranty, Warrantor shall ship a replacement Unit to Customer, and Customer will follow the instructions included with the replacement Unit, including instructions for replacing the Smart Card.
  • Page 72 12. Warranty Inquiries Warranty Inquiries. Questions concerning this limited warranty or the manufacturer’s warranty may be directed to: T-Mobile, Attention Customer Relations, PO Box 3780, Albuquerque, NM, 87176-3780. T-Mobile does not accept returns at this address. 12/04 Section 1, page 68...
  • Page 73 2. Las Partes Que Pueden Hacer Válida La Garantía. Esta garantía limitada se extiende solamente al individuo o entidad registrada como el Cliente inicial en la cuenta de servicio telefónico móvil T-Mobile asociada con la Unidad (la “Cuenta de Servicio”). Esta garantía limitada no es asignable o transferible a compradores o usuarios subsecuentes.
  • Page 74 Unidad y si dicho reemplazo o reparación no cuenta con cobertura de la garantía limitada, el Cliente debe enviar la Unidad en cuestión con el pago y asegurada vía Servicio Postal U.S. a: T-Mobile Repair Center, 1674 Lake Drive West, Chanhassen, MN 55317. El Cliente debe incluir la dirección de devolución, número telefónico durante el día,...
  • Page 75 debe enviar al Cliente una Unidad de reemplazo sólo si la parte o la Unidad defectuosa cuenta con cobertura bajo esta garantía limitada, y el Cliente debe seguir las instrucciones incluidas con la Unidad de reemplazo, incluyendo las instrucciones de reemplazo de la Tarjeta Inteligente. De lo contrario, cualquier parte o Unidad enviada al Garante que no cuente con cobertura bajo esta garantía limitada será...
  • Page 76 12. Preguntas sobre Garantías. Preguntas sobre Garantías. Las preguntas relacionadas con esta garantía limitada o la garantía del fabricante pueden dirigiese a: T-Mobile, Atención Relaciones con el Cliente, PO Box 37380, Albuquerque, NM 87176-7380. Section 1, page 72...

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