NETGEAR Nighthawk EX7000 User Manual
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NETGEAR Nighthawk EX7000 User Manual

Nighthawk ac1900 wifi range extender
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Nighthawk
AC1900 WiF Range Extender
Mode l E X7000
Us e r Manual
December 2014
202-11469-01
350 East Plumeria Drive
San Jose, CA 95134
USA

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  • Page 1 Nighthawk AC1900 WiF Range Extender Mode l E X7000 Us e r Manual December 2014 202-11469-01 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Overview Unpack Your Extender ..........7 Top Panel LEDs and Front Panel USB Port .
  • Page 4 Turn the NETGEAR Logo LED On or Off ....... . .
  • Page 5 AC1900 WiFi Range Extender Appendix A Factory Settings and Technical Specifications Factory Default Settings ..........75 Technical and Environmental Specifications .

  • Page 6: Chapter 1 Overview

    Overview The NETGEAR Nighthawk AC1900 WiFi Range Extender boosts your existing network range and speed, delivering dual-band WiFi at speeds up to 1900 Mbps. The Nighthawk combines excellent range with maximum WiFi performance. It works with any standard WiFi router and is ideal for HD video streaming and gaming.

  • Page 7: Unpack Your Extender

    The following figure shows the extender in an upright position, with the stand attached. (For information about attaching the stand, see Attach the Stand page 9.) NETGEAR Logo LED 2.4 GHz Link Rate LED 5 GHz Link Rate LED Device to Extender LED...
  • Page 8 AC1900 WiFi Range Extender The following table describes the LEDs. Table 1. Front panel LEDs Description • Green. The 2.4 GHz WiFi connection between the extender and the WiFi router is optimum. • Amber. The 2.4 GHz WiFi connection between the extender and 2.4 GHz Link Rate the WiFi router is good.

  • Page 9: Rear Panel

    AC1900 WiFi Range Extender Rear Panel The following figure shows the ports, buttons, antennas, and connector on the rear panel of the extender. Antennas Ethernet LAN ports (5) Reset button WPS button Power On/Off button Power connector Figure 2. Rear panel Attach the Stand If you prefer to place the extender in the upright (vertical) position, attach the stand that comes with the extender.

  • Page 10: Attach The Rubber Feet

    AC1900 WiFi Range Extender Attach the Rubber Feet If you prefer to place the extender in horizontal position, you can attach the rubber feet that come with the extender. To attach the rubber feet:  Place the extender upside down, with the red panel facing you. The red panel is the bottom.

  • Page 11: Retrieve And Display The Product Label

    Place the extender upside down, with the red panel facing you. The red panel is the bottom. Locate the label handle with NETGEAR printed on it, and pull out the product label. Label handle Figure 3. Pulling out the product label...

  • Page 12: Support For The 801.11Ac Networking Standard

    The extender is backward compatible with earlier WiFi standards. However, to get the benefits of 802.11ac, your WiFi router must support the 802.11ac WiFi networking standard. To learn more about the 802.11ac WiFi networking standard, visit http://www.netgear.com/landing/80211ac/. Figure 5. Speed comparison between the 802.11n and 802.11ac standards Overview...

  • Page 13: Chapter 2 Get Started

    Get Started This chapter covers the following topics: • Install the Extender to Boost Your WiFi Range • Install the Extender as an Access Point • Log In to the Extender After Installation • Run Smart Setup Installation...

  • Page 14: Install The Extender To Boost Your Wifi Range

    Place the extender close to your WiFi router. Plug the extender into an electrical outlet. Press the Power button if necessary. The NETGEAR LED lights white and the Link Rate LEDs and the Device to Extender LED light amber and then turn off.

  • Page 15: Use A Web Browser To Connect The Extender To Your Wifi Router

    AC1900 WiFi Range Extender Use a Web Browser to Connect the Extender to Your WiFi Router You can use a web browser to log in to the extender and set up its WiFi connection to your existing WiFi router. To use a web browser to connect the extender to your WiFi router: ...
  • Page 16 AC1900 WiFi Range Extender If your existing WiFi network is hidden, select the Manually input my wireless SSID radio button and type your WiFi network name. When prompted, enter the password to connect to your WiFi network and click the NEXT button.

  • Page 17: Choose A Location And Check The Signal Strength

    AC1900 WiFi Range Extender Click the Next button. You are prompted to log in and register your product. Choose a Location and Check the Signal Strength Now that the extender is connected to your WiFi router, you can move it to a location that will boost your WiFi range.

  • Page 18: Connect Ethernet-Enabled Devices

    AC1900 WiFi Range Extender If the extender is not connected or the connection is poor, move the extender closer to your WiFi router and try again until the 2.4 GHz or 5 GHz Link Rate LED is green, or at least amber.
  • Page 19 Turn on your extender. Plug the extender into an electrical outlet. Press the Power button if necessary. The NETGEAR LED lights white and the Link Rate LEDs and the Device to Extender LED light amber and then turn off. Use a WiFi network manager on a computer or WiFi device to find and connect to the NETGEAR_EXT (SSID) WiFi network.

  • Page 20: Log In To The Extender After Installation

    AC1900 WiFi Range Extender Complete the fields and click the NEXT button. Click the ACCESS POINT button. The extender checks for an Internet connection through the router that you connected to the extender. When prompted, set the network name (SSID), security option, and password for each WiFi band, and click the NEXT button.

  • Page 21: Run Smart Setup Installation

    AC1900 WiFi Range Extender Run Smart Setup Installation You can use Smart Setup to change the extender settings. This is an easy way to connect the extender to a different router or to change the extender WiFi network name (SSID) or WiFi password.
  • Page 22 AC1900 WiFi Range Extender The following screen displays: Use a WiFi network manager on the computer or WiFi device to connect to the new extended WiFi network and click the Continue button. Click the Next button. The Status screen displays. Get Started...

  • Page 23: Chapter 3 Optimize Extender Performance

    Optimize Extender Performance This chapter covers the following topics: • Boost Your Video Streaming • Adjust the WiFi Coverage...

  • Page 24: Boost Your Video Streaming

    AC1900 WiFi Range Extender Boost Your Video Streaming Get the most out of your HD entertainment with FastLane technology. With FastLane technology, the extender connects to your router using one band and connects to your devices using another band. Because a band is dedicated to each function, performance is enhanced.

  • Page 25: Adjust The Wifi Coverage

    AC1900 WiFi Range Extender Select a radio button: • Router-to-Extender in 2.4 GHz only and Extender-to-Device in 5 GHz only. • Router to Extender in 5 GHz only and Extender-to-Device in 2.4 GHz only. Click the Save button. Your changes are saved. Adjust the WiFi Coverage You can set the extender’s WiFi coverage depending on how large you want your coverage area to be.

  • Page 26: Chapter 4 Extender Network Settings

    Extender Network Settings This chapter covers the following topics: • View Connected Devices • View WiFi Settings • Change the WiFi Network Name • Turn Off the SSID Broadcast to Create a Hidden Network • Disable or Enable the WiFi Radios •...

  • Page 27: View Connected Devices

    AC1900 WiFi Range Extender View Connected Devices You can view a list of devices that are connected to the extender network. To view connected devices:  On a computer or WiFi device that is connected to the extender network, launch a web browser.

  • Page 28: Change The Wifi Network Name

    AC1900 WiFi Range Extender Select Settings > WiFi. Change the WiFi Network Name To change the WiFi network name:  On a computer or WiFi device that is connected to the extender network, launch a web browser. In the address field of your browser, enter www.mywifiext.net. When prompted, enter your email address and password.

  • Page 29: Turn Off The Ssid Broadcast To Create A Hidden Network

    AC1900 WiFi Range Extender Select Settings > WiFi. In each Network Name (SSID) field, type a network name. Click the SAVE button. Your settings are saved. Turn Off the SSID Broadcast to Create a Hidden Network By default, the extender broadcasts its WiFi signal so that its wireless network names (SSIDs) are easy for you to find and connect to from your computer, tablet, or smartphone.

  • Page 30: Disable Or Enable The Wifi Radios

    AC1900 WiFi Range Extender Select Settings > WiFi. Clear the Broadcast the Network name (SSID) check box. Click the SAVE button. Your settings are saved. Disable or Enable the WiFi Radios By default, the extender’s WiFi radios broadcast signals in the 2.4 GHz and 5 GHz bands. If you disable the WiFi radios, then no one can connect with WiFi to the extender.

  • Page 31: Change The Wifi Speed

    AC1900 WiFi Range Extender Select Settings > WiFi. Select or clear the Enable 2.4 GHz WiFi check box. Select or clear the Enable 5 GHz WiFi check box. Click the SAVE button. Your settings are saved. Change the WiFi Speed To change the WiFi speed: ...

  • Page 32: Use Wps To Add A Computer To The Extender's Wifi Network

    AC1900 WiFi Range Extender Select Settings > WiFi. In each WiFi Speed menu, select a speed. Click the SAVE button. Your settings are saved. Use WPS to Add a Computer to the Extender’s WiFi Network WPS (WiFi Protected Setup) lets you connect a computer or WiFi device to the extender’s network without entering the WiFi network passphrase or key.

  • Page 33: Use Wps With The Push Button Method

    AC1900 WiFi Range Extender Use WPS with the Push Button Method To use the Push Button method to connect a WiFi device to the extender’s WiFi network, the WiFi device that you are trying to connect must have a physical push button or a software push button.

  • Page 34: Deny Access To A Computer Or Wifi Device

    AC1900 WiFi Range Extender To add a computer or WiFi device to the extender’s WiFi network:  On a computer or WiFi device that is connected to the extender network, launch a web browser. In the address field of your browser, enter www.mywifiext.net. When prompted, enter your email address and password.

  • Page 35: Set Up An Access Schedule

    AC1900 WiFi Range Extender To use WiFi access control to deny access:  On a computer or WiFi device that is connected to the extender network, launch a web browser. In the address field of your browser, enter www.mywifiext.net. When prompted, enter your email address and password. Click the Menu icon The extender menu displays.

  • Page 36: Change The Extender's Device Name

    Click the SAVE button. Your settings are saved. Change the Extender’s Device Name The default name is EX7000. To change the extender’s device name:  On a computer or WiFi device that is connected to the extender network, launch a web browser.

  • Page 37: Set Up The Extender To Use A Static Ip Address

    AC1900 WiFi Range Extender Select Settings > WiFi Settings. The WiFi Settings screen displays. Scroll down and click the IP Address heading to expand the IP address settings. In the Device Name field, type a name. Click the SAVE button. Your settings are saved.
  • Page 38 AC1900 WiFi Range Extender Scroll down and click the IP Address heading to expand the IP address settings. By default, the Dynamically get IP Address from Router radio button is selected. Select the Use Static IP Address radio button. Complete the fields to specify the IP network IP addresses. Click the SAVE button.

  • Page 39: Chapter 5 Maintain And Monitor The Extender

    Automatically Adjust for Daylight Saving Time • Back Up and Manage the Extender Configuration • Return the Extender to Its Factory Default Settings • Update the Firmware • Turn the NETGEAR Logo LED On or Off • Restart the Extender Remotely...

  • Page 40: Change The Extender User Name And Password

    AC1900 WiFi Range Extender Change the Extender User Name and Password You can change the user name and password to log in to the extender. To add an extender user:  On a computer or WiFi device that is connected to the extender network, launch a web browser.

  • Page 41: Turn Password Protection Off And On

    AC1900 WiFi Range Extender Turn Password Protection Off and On NETGEAR recommends that you leave password protection on to help keep your network secure. You can turn password protection off and on. To turn password protection off and on: ...

  • Page 42: Automatically Adjust For Daylight Saving Time

    AC1900 WiFi Range Extender Automatically Adjust for Daylight Saving Time To set up the extender to automatically adjust for daylight saving time:  On a computer or WiFi device that is connected to the extender network, launch a web browser. In the address field of your browser, enter www.mywifiext.net.

  • Page 43: Back Up And Manage The Extender Configuration

    AC1900 WiFi Range Extender Back Up and Manage the Extender Configuration When the extender works correctly after initial setup, NETGEAR recommends that you back up the extender configuration settings. After you have back up the settings, if you change the extender configuration settings but are not content with the new settings, you can restore the extender configuration to the backed-up settings.

  • Page 44: Return The Extender To Its Factory Default Settings

    AC1900 WiFi Range Extender When prompted, enter your email address and password. Click the Menu icon The extender menu displays. Select Settings > Other Settings. Click the Browse button. Locate and select the previously saved backup file. By default, the name of the backup file is NETGEAR_EX7000.cfg. CAUTION: After you click the Restore button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender...
  • Page 45 AC1900 WiFi Range Extender To use the Reset button to return the extender to factory default settings:  CAUTION: This process erases any settings that you configured in the extender. Insert a straightened paper clip into the hole of the Reset button and hold it for about seven seconds.

  • Page 46: Update The Firmware

    AC1900 WiFi Range Extender Click the Menu icon The extender menu displays. Select Settings > Other Settings. CAUTION: After you click the Erase button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting! Click the Reset button.

  • Page 47: Turn The Netgear Logo Led On Or Off

    Turn the NETGEAR Logo LED On or Off When you power on the extender, the NETGEAR logo LED lights white. You can change this setting to turn off the LED. To turn the NETGEAR logo LED on or off: ...

  • Page 48: Restart The Extender Remotely

    The Other Settings screen displays. The LED Logo section displays the LED status as on or off. Click the OFF or ON button. The NETGEAR logo LED turns off or on. Restart the Extender Remotely You can log in to the extender and restart it. When the extender restarts, all computers and WiFi devices that are connected to its WiFi network are automatically disconnected.

  • Page 49: Chapter 6 Share A Usb Storage Device

    Share a USB Storage Device This chapter describes how to access and configure a USB storage drive attached to your extender. The USB port on the extender can be used only to connect USB storage devices such as flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the extender USB port.

  • Page 50: Usb Storage Device Requirements

    The extender works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the extender supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.

  • Page 51: Access A Usb Storage Device Attached To The Extender

    AC1900 WiFi Range Extender To access your USB device from a Mac:  Insert your USB device into the USB 3.0 port on the extender. If your USB device includes a power supply, you must use it when you connect the USB device to the extender.

  • Page 52: Turn The Usb Port Off And On

    AC1900 WiFi Range Extender To map the USB device to a Windows network drive:  Visit www.netgear.com/readyshare. In the ReadySHARE USB Storage Access pane, click the PC Utility link. The readyshareconnect.exe file is downloaded to your computer. Launch readyshareconnect.exe. Select the drive letter to map to the network folder.

  • Page 53: Add A Network Folder On A Usb Drive

    AC1900 WiFi Range Extender Select Do More > USB Port. Select the USB Port On or USB Port Off radio button. Click the SAVE button. Your settings are saved. Add a Network Folder on a USB Drive You can add network folders on the USB storage device. To add a network folder: ...

  • Page 54: Password-Protect A Folder On A Usb Storage Device

    AC1900 WiFi Range Extender Password-Protect a Folder on a USB Storage Device To password-protect a folder:  On a computer or WiFi device that is connected to the extender network, launch a web browser. In the address field of your browser, enter www.mywifiext.net. When prompted, enter your email address and password.
  • Page 55 AC1900 WiFi Range Extender The extender menu displays. Select Do More > USB Port. Select the Share Printer radio button. Follow the onscreen prompts to connect your printer to the USB port and share it. Click the SAVE button. Your settings are saved. Share a USB Storage Device...

  • Page 56: Chapter 7 Use The Extender As A Media Server

    Use the Extender as a Media Server This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings • Play Media from a USB Drive on TiVo Note: For information about how to connect the USB drive and to specify its settings, see Chapter 6, Share a USB Storage Device.

  • Page 57: Specify Readydlna Media Server Settings

    By default, the extender functions as a ReadyDLNA media server, which lets you stream music and movies from an attached USB device to DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: ...

  • Page 58: Play Media From A Usb Drive On Tivo

    AC1900 WiFi Range Extender Click the SAVE button. Your changes are saved. Play Media from a USB Drive on TiVo You can set up your TiVo to access media files stored on a USB device that is connected to your extender. The TiVo must be on the same network as the extender. This feature supports the following file formats: •...
  • Page 59 To play videos:  On the TiVo, select TiVo Central > My Shows. Go to the bottom of the list and select the EX7000. To play music or view photos:  On the TiVo, select TiVo Central > Music, Photos, & Showcases.
  • Page 60 AC1900 WiFi Range Extender Select an item to play or watch. To copy TiVo files to a computer:  Use a TiVo Desktop accessory, available at https://www.tivo.com/shop/accessories#streaming-software. Use the Extender as a Media Server...

  • Page 61: Chapter 8 Share A Usb Printer Through The Extender

    • View or Change the Status of a Printer • Use the Scan Feature of a Multifunction USB Printer • Change NETGEAR USB Control Center Settings Note: For more information about ReadySHARE features, visit www.netgear.com/readyshare. Note: For information about how to connect the USB drive and how to...

  • Page 62: Set Up Readyshare Printer

    Select a language from the menu and click the OK button. Some firewall software, such as Comodo, blocks the NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed in the screen, you can disable the firewall temporarily to allow the utility to work.

  • Page 63: Use The Shared Printer

    If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status.

  • Page 64: Use The Scan Feature Of A Multifunction Usb Printer

    Figure 8. Example of the Windows Printers and Faxes screen To use the scan feature of a multifunction USB printer:  Launch the NETGEAR USB Control Center. Make sure that the printer status shows as Available. Share a USB Printer Through the Extender...

  • Page 65: Change Netgear Usb Control Center Settings

    The scanner screen displays so that you can use the USB printer for scanning. Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the connection to the USB printer that is connected to the extender.
  • Page 66 The Control Center - Configuration screen displays. In the Language menu, select a language. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. To specify the time-out:  Launch the NETGEAR USB Control Center.

  • Page 67: Chapter 9 Faqs And Troubleshooting

    FAQs and Troubleshooting This chapter covers the following topics: • FAQs • Cannot Connect to the Extender • Cannot Join a WiFi Network and Receive an Error Message...

  • Page 68: Faqs

    AC1900 WiFi Range Extender FAQs This section provides answers for difficulties you might experience with the extender. The web browser setup guide keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point.
  • Page 69 AC1900 WiFi Range Extender For more information about how to reset the extender, see Return the Extender to Its Factory Default Settings on page 44. Launch a web browser. Enter www.mywifiext.net in the address field of the browser. The login screen displays. Click the NEW EXTENDER SETUP button.
  • Page 70 AC1900 WiFi Range Extender A login screen displays. c. Enter your email address and password and click the LOG IN button. Select Settings > WiFi Settings. The WiFi Settings screen displays. Scroll down and select Connected Devices. The Connected Devices section displays the MAC addresses and virtual MAC addresses for computer and WiFi devices that are connected to the extender network.
  • Page 71 AC1900 WiFi Range Extender Table 3. Hexadecimal value to binary numbers (continued) Hexadecimal Values Binary Numbers 1001 1010 1011 1100 1101 1110 1111 b. Toggle the second-to-last digit of the binary code to 1 or 0. If the second-to-last digit is 1, toggle it to 0. If the second-to-last digit is 0, toggle it to 1.

  • Page 72: Cannot Connect To The Extender

    AC1900 WiFi Range Extender Table 4. Binary Numbers to hexadecimal values Binary numbers Hexadecimal values 1110 1111 d. Replace the first two hexadecimal values in the old MAC 1 address with the new value you converted and add the new MAC 1 address to your router’s MAC filter table.
  • Page 73 AC1900 WiFi Range Extender If you use Smart Setup, and the extender does not connect to the WiFi router, does not connect to the Internet, or cannot get an IP address from the WiFi router, Smart Setup displays a message to notify you that the extender is not configured. To run Smart Setup again, click the YES button.

  • Page 74: Specifications

    Factory Settings and Technical Specifications This appendix covers the following topics: • Factory Default Settings • Technical and Environmental Specifications...

  • Page 75: Factory Default Settings

    AC1900 WiFi Range Extender Factory Default Settings To reset the extender to factory default settings, you can use either the Reset button on the rear panel or the Erase function. For more information, see Return the Extender to Its Factory Default Settings on page 44.

  • Page 76: Technical And Environmental Specifications

    AC1900 WiFi Range Extender Technical and Environmental Specifications The following table shows the technical and environmental specifications. Table 6. Technical specifications Technical Specifications Network protocol and Data and routing protocols: TCP/IP, DHCP server and client, DNS relay, NAT standards compatibility (many-to-one), VPN pass-through (IPSec, PPTP) Power adapter •...

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