Summary of Contents for Fortress Technologies Winner 3
Page 1
O W N E R ‘ S M A N U A L 3 & 4 Wheel Scooters Issue 4 October 2010...
Page 2
® Handicare All rights reserved. The information provided herein may not be reproduced and/or published in any form, by print, photoprint, microfilm or any other means whatsoever (electronically or mechanically) without the ® prior written authorisation of Handicare The information provided is based on general data concerning the constructions known at the time of the publication of this manual.
Table of contents Introduction ..................5 This manual ..................5 Product labels..................6-7 Symbols used in manual..............8 Service and technical support............9 Identification plate................9 Identification of the product .............. 9 Warranty..................10-11 Use according to purpose ............... 12 General safety regulations and instructions......13 1.1 Labels and instructions on the scooter ......
Page 4
Adjustment options ..............36 Seat adjustments..............36 5.1.1 Adjusting the seat height .......... 36 5.1.2 Adjusting the seat depth ........... 36 5.1.3 Backrest adjustment ..........37 5.1.4 Adjusting the armrest..........37 5.1.5 Adjusting the headrest ..........38 5.2 Adjusting the steering tiller............38 Maintenance................
Preface Introduction Thank you for choosing a Fortress Winner electric scooter. Welcome to a growing community of people who use a scooter from the Handicare product range. Handicare stands for reliability and innovative technology, which results in easily operated quality products. XXXXXX-010001000-en.doc This manual With this manual you can safely use and maintain the product.
Preface Product Labels XXXXXX-010004000-en.doc The product has the following decals and labels: A. Charging connection B. Fuse for lighting C. Circuit breaker D. Freewheel E. Tire pressure wheels F. Tilt steering adjustment...
Page 7
Preface Product Labels A. Charging connection For charging of the batteries, see 'Charging the batteries'. PICPRO-010004210-en.doc B. Fuse for the lighting Here you will find the fuse for the lighting. See 'Product specifications sheet'. C. Circuit breaker The scooter has a safety breaker feature. See ‘Automatic circuit breaker’.
Preface Symbols used in this manual: XXXXXX-010004020-en.doc CAUTION Procedures that can result - if they are not executed properly - in damage to the product, the environment, or human injury. PICDOC-010004110-en.doc ATTENTION! Suggestions that help specific procedures to be carried out more easily.
Preface Service and technical support For information concerning specific settings, maintenance or repair work please contact your dealer. He is always prepared to help you. Ensure you have at hand: Model Serial number This information is provided on the identification plate. See diagram below. XXXXXX-010006000-nl.doc Identification plate Product information can be found on...
Preface Warranty Handicare warrants to the original buyer that the new equipment sold by an authorized Handicare dealer is, at the time of delivery to the buyer and for the period of three years immediately following such delivery, free from defects in material and workmanship and meets designed performance levels.
Page 11
Preface Warranty All claims for warranty-covered parts under the above warranty must be presented to Handicare by an authorized dealer within forty-five (45) days of the event upon which any warranty claim is made. Handicare reserves the right to refuse the warranty claim should the claim not satisfy the basic requirements.
Preface Use according to purpose The Fortress Winner scooter is designed for: transport of persons with a weight of up to 350 lbs (159 kg) • use on sidewalks, footways, and bike-ways • use in and around the house. • Your dealer should give you clear instructions before you independently operate the product.
General safety regulations and instructions 1 General safety regulations and instructions Handicare accepts no liability whatsoever for damage or injury caused by the failure to (strictly) adhere to the safety guidelines and instructions or else due to carelessness during the use and cleaning of the scooter and possible accessories.
Page 14
General safety regulations and instructions • Be sure that no items of clothing hang loose. These could become caught between the wheels. • Make sure your fingers do not get caught in the mechanism of the tilt steering adjustment. • Adjust your driving according to the circumstances: Drive carefully on slippery roads, resulting from rain, ice, or snow! Drive more slowly in crowded environments.
Page 15
General safety regulations and instructions • The scooter is electronically operated. Certain parameters have been factory-set. These settings are designed to allow comfortable and efficient use. These parameters cannot be changed. • The standard version of your scooter was tested according to the strictest EMC requirements.
General description 2 General description The Fortress Winner is an electrically driven scooter for general use or for longer distances. The height of the seat is adjustable according to the leg length of the user. The seat can be rotated and the armrests folded back by the user when he/she wants to make a transfer on or off the scooter.
Main components 3 Main components See Fig. 0000000020. • The following main components are, or may be, installed on the scooter: A. Seat. This is where the user is seated. B. Backrest. To support the back of the user. C. Head rest To support the head.
Page 18
Main components Also available in 4 wheel con 4-wheel configuration:...
Operation 4 Operation XXXXXX-010400000-nl.doc Driving with the Fortress Winner To be able to drive, this owner’s manual describes the following: Inspection before use • Console • Driving • Transferring in and out • Pushing • Disassembly • 4.1.1 Inspection before use Before one starts driving the scooter, it is important to check the following items: make sure the seat is properly locked in place.
Operation If the scooter starts behaving in an unpredictable manner, let go of the throttle levers and let the scooter come to a complete stop. Remove the jack key from the console and then reinsert to restart the scooter. If everything is in order, the scooter can be driven. Operating controls See Fig.
Operation 4.2.1 Console See Fig. 000000040. • 000000040 The console is provided with the latest technology and offers reliable and useful functions for the operation of your scooter: A. Left & right turn signals B. Battery-condition meter C. Speed control D.
Page 22
Operation Turn Signals left / right By activating the switch (on the left or on the right), the indicator concerned will start flashing, to indicate that you intend to change your driving direction: move the switch to the left if you wish to turn to the left; move the switch to the right if you wish to turn to the right.
Page 23
Operation Lighting Pressing this switch will turn on the lighting: The switch has the following positions: 0: lighting is off 1: lighting is on. Horn The horn buttons are used to give a warning sound in dangerous situations. The horn will sound for as long as you keep the button pressed. Jack Key To switch on the scooter, the jack key has to be inserted into the jack key receptacle.
Operation 4.2.2 Switching on See Fig. 000000050. • The scooter should be switched on as follows: Put the jack key into the jack key • receptacle as far as it will go (A). 000000050 4.2.3 Charging connection See Fig. 000000060. •...
Operation Driving Procedures Before driving with the scooter, it should be adjusted optimally to your personal needs. After you have carried out all inspection points, you can seat yourself in the scooter. See ‘Transferring in and out’. Now you may start your ride. As a scooter driver, keep in mind that other traffic participants may not always notice you.
Operation Braking and stopping while driving forward or reversing If you release the forward/reverse lever slowly, the Fortress Winner will • brake and come to a stop. While braking, the brake lights will go on. If you need to make a sudden stop while driving, you must release the •...
Operation 4.3.3 Slopes • Maximum slope which can safely be driven with maximum weight according to ISO 7176-2 is 10° at 159 kg. Slopes with an angle greater than 10° may not be taken. • Avoid sudden and jolting movements, such as sudden braking, to avoid •...
Operation 4.3.4 Obstacles See Fig. 000000090. • Driving up obstacles Drive straight up to the curb, almost touching it with your front wheel. • Push the forward/reverse lever and drive onto the sidewalk without changing • direction. As soon as the front wheel is on the sidewalk, you need to keep up your •...
Operation Practice taking slightly elevated obstacles. Once you are practised at these, gradually increase the elevation of the obstacles, until you can take the maximum height. Take your time for this. Driving off obstacles Use extreme caution when driving off obstacles. •...
Operation 4.3.7 Parking After parking, pull out the jack key from the jack key receptacle, so that no one can use your Fortress Winner without permission. After the scooter has been switched off (the jack key has been pulled out of the receptacle), the automatic parking brake will remain activated even if the batteries are removed.
Operation • The battery charger has been designed in such a way that batteries cannot be overcharged. • When the batteries are no longer charging, the charging current will automatically drop until the charging is stopped completely: the batteries are fully charged. •...
Operation Transferring in and out See Fig. 000000100 (seat may differ • slightly from diagram) Before transferring on or off, the scooter should be switched off by removing the jack key and the automatic parking brake should be engaged. Before making a transfer, the armrest •...
Operation If the scooter is pushed too fast, the speed will automatically slow down, or the scooter will automatically brake. 4.5.1 Free wheel position of the scooter See Fig. 000000110. • To be able to push the Fortress Winner, the automatic parking brake has to be de-activated as follows: Move the free wheel lever (A), located •...
Operation Attention: NEVER switch the scooter into free wheel when you are parked on a slope: the scooter will start moving down the slope as a result of gravity. If the Fortress Winner is in the free wheel position: It is not possible to drive electrically. •...
Operation 4.6.2 Folding down the steering tiller See Fig. 000000130. • The steering tiller can be folded down as follows: Pull handle (A) down, while, at the • same time, pulling down the steering tiller. Use caution when folding down the steering tiller to avoid getting your fingers jammed.
Adjustment options 5 Adjustment options XXXXXX-010500000-en.doc Seat adjustments The Fortress Winner seat offers a number of adjustment options to increase the sitting and driving comfort. The following may be adjusted: A. Seat height B. Seating depth C. Backrest angle D. Armrests width E.
Adjustment options 5.1.3 Backrest adjustment See Fig. 000000140 (seat may differ • slightly from diagram) The backrest is continuously adjustable, from a fully horizontal to a fully vertical position. The adjustment must be done as follows: Pull up the handle (A) while you are •...
Adjustment options Adjust the armrest width as follows: The armrest adjustment knobs are located at the rear of the seat. To loosen armrest, turn the knob counter- clockwise. After selecting the new width, re-tighten knobs and ensure the armrests are secure. 5.1.5 Adjusting the headrest The headrest can be adjusted to several different heights.
Maintenance 6 Maintenance XXXXXX-01010700000-nl.doc Maintenance table Everything that is used should be maintained. This is also true for a scooter. For trouble-free use of the scooter, it should be regularly serviced by your dealer. Below, we have indicated what needs to be checked, how often this should be done, and by whom.
Maintenance A sticker shows the connection diagram of the batteries. This sticker is placed on the inside of the cover of the battery compartment. • Make sure that the batteries are always well charged. • Do not use the scooter if the batteries are almost depleted. This may damage the batteries and you run the risk of coming to an unintended stop.
Maintenance New batteries are placed in the reverse order, as follows: Put the new batteries in place. • Fasten the batteries using the taut-bands. • Connect the cables according to the table below: • Cable colour Text on label Connect to Black Battery 1 Minus terminal of battery 1...
Maintenance Tires For the proper functioning of the scooter it is very important that the tires are kept at the correct pressure. 6.2.1. Inflating the Tires The tires are equipped with a car valve. You can have the tires inflated at your dealer or local gas service station, or you can do it yourself using a foot or hand pump.
Maintenance Cleaning Procedures Removing dry dirt Upholstery, metal parts and frame parts can usually be cleaned easily with a dry soft cloth. Removing mud and/or other wet dirt Parts that are soiled with wet dirt can best be cleaned by first wiping the dirty parts with a damp cloth and then wiping them dry with a dry soft cloth.
Troubleshooting 7 Troubleshooting If your Fortress Winner will not function, even though the batteries are fully charged, check the following points before getting in touch with your dealer. Check that all battery clamps are securely in place. Check the free wheel lever to ensure it is in the BRAKE ENGAGE position (not in free wheel position).
Page 45
Troubleshooting Possible cause Action Action to be taken The battery voltage is too low. Check the battery voltage. Yourself • • See ‘Battery condition meter’. Charge the batteries for 8 • hours. Check operation of the • battery charger. The scooter drives too slowly. Turn the speed controller Yourself •...
Troubleshooting Automatic circuit breaker See Fig. 000000180. • The scooter has been equipped with an automatic circuit breaker (A). In normal circumstances, the automatic circuit breaker will not pop out and the scooter will be ready for use. When the electric circuit is overloaded or shorted, the automatic circuit breaker will switch off the electric system to prevent damage.
Troubleshooting Electro-magnetic Interference (EMI) malfunction Radio waves may negatively influence the drive of an electric scooter. The scooter itself may disrupt the operation of electromagnetic fields, such as those used in alarm systems and shop circuitry. Sources of radio waves, such as radio and TV stations, amateur radio transmitters, elevators, transmitters, stereo radios, and mobile telephones may influence electric wheelchairs and scooters.
Technical specifications Approval The product meets the following standards: 1. NEN-EN 12182 Technical tools for the handicapped - General standards and testing methods October 1997. 2. NEN-EN 12184 Electrically driven wheelchairs, scooters and associated charging equipment - Standards and testing methods April 1999. 3.
Technical specifications Authorized service and technical support If you have any problems or questions concerning this product, please contact your dealer. For information about a dealer in your area, contact Handicare Canada: Canadian Office: Handicare 355 Norfinch Drive TORONTO ON M3N 1Y7 Canada Manufacturer: Handicare...
Need help?
Do you have a question about the Winner 3 and is the answer not in the manual?
Questions and answers