ZyXEL Communications EMG2926-Q10A User Manual
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ZyXEL Communications EMG2926-Q10A User Manual

Dual-band wireless ac/n gigabit ethernet gateway
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EMG2926-Q10A
Dual-Band Wireless AC/N Gigabit Ethernet Gateway
Version 1.00
Edition 1, 09/2014
Quick Start Guide
User's Guide
Default Login Details
LAN IP Address
www.zyxel.com
User Name
Password
http://192.168.1.1
(Router Mode)
http://192.168.1.2
(Access Point Mode)
supervisor, admin
supervisor, 1234
Copyright © 2014 ZyXEL Communications Corporation

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  • Page 1 Dual-Band Wireless AC/N Gigabit Ethernet Gateway Version 1.00 Edition 1, 09/2014 Quick Start Guide User’s Guide Default Login Details LAN IP Address http://192.168.1.1 (Router Mode) http://192.168.1.2 www.zyxel.com (Access Point Mode) User Name supervisor, admin Password supervisor, 1234 Copyright © 2014 ZyXEL Communications Corporation...
  • Page 2 Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the EMG2926-Q10A and access the Web Configurator wizards. It contains information on setting up your network and configuring for Internet access.

  • Page 3: Table Of Contents

    Contents Overview Contents Overview User’s Guide ............................11 Introduction .............................12 Introducing the Web Configurator ......................18 EMG2926-Q10A Modes ..........................22 Router Mode ............................23 Access Point Mode ..........................30 Tutorials ..............................37 Technical Reference ..........................49 Monitor ..............................50 WAN ................................55 Wireless LAN ............................66 LAN .................................89 DHCP Server ............................93 NAT .................................98...

  • Page 4: Table Of Contents

    1.1 Overview ............................12 1.1.1 Dual-Band ..........................13 1.2 Applications ............................13 1.3 Ways to Manage the EMG2926-Q10A ....................13 1.4 Good Habits for Managing the EMG2926-Q10A ................14 1.5 Resetting the EMG2926-Q10A ......................14 1.5.1 How to Use the RESET Button ....................14 1.6 The WPS Button ..........................14 1.7 LEDs ..............................15...
  • Page 5 6.2 Set Up a Wireless Network Using WPS ....................37 6.2.1 Push Button Configuration (PBC) ....................37 6.2.2 PIN Configuration ........................38 6.3 Connect to EMG2926-Q10A Wireless Network without WPS ............39 6.3.1 Configure Your Notebook ......................41 6.4 Using Multiple SSIDs on the EMG2926-Q10A ..................43 6.4.1 Configuring Security Settings of Multiple SSIDs ..............44...
  • Page 6 10.5 IP Alias Screen ..........................91 10.6 IPv6 LAN Screen ..........................92 Chapter 11 DHCP Server ............................93 11.1 Overview ............................93 11.1.1 What You Can Do ........................93 11.1.2 What You Need To Know .......................93 11.2 DHCP Server General Screen ......................93 EMG2926-Q10A User’s Guide...
  • Page 7 15.1.1 What You Can Do ........................ 113 15.1.2 What You Need To Know ..................... 113 15.2 General Screen ..........................115 15.3 Services Screen ..........................115 Chapter 16 Content Filtering ..........................118 16.1 Overview ............................118 16.2 Content Filter ..........................118 EMG2926-Q10A User’s Guide...
  • Page 8 20.4 WWW Screen ..........................138 20.5 Telnet Screen ..........................139 20.6 SNMP Screen ..........................140 20.7 Wake On LAN Screen ........................142 20.8 TR069 Screen ..........................143 Chapter 21 Universal Plug-and-Play (UPnP)......................146 21.1 Overview ............................146 21.2 What You Need to Know .......................146 EMG2926-Q10A User’s Guide...
  • Page 9 24.6 Firmware Upgrade Screen ......................168 24.7 Configuration Backup/Restore Screen ..................169 24.8 Restart Screen ..........................171 24.9 System Operation Mode Overview ....................171 24.10 Sys OP Mode Screen ........................172 24.11 Language Screen ........................173 24.12 Diagnostic Ping Screen .......................173 Chapter 25 Troubleshooting..........................175 EMG2926-Q10A User’s Guide...
  • Page 10 25.2 Power, Hardware Connections, and LEDs ..................175 25.3 EMG2926-Q10A Access and Login ....................176 25.4 Internet Access ..........................177 25.5 Resetting the EMG2926-Q10A to Its Factory Defaults ..............179 25.6 Wireless Connections ........................179 25.7 USB Device Problems ........................181 Appendix A Pop-up Windows, JavaScript and Java Permissions ...........182 Appendix B Setting Up Your Computer’s IP Address ..............191...

  • Page 11: User's Guide

    User’s Guide...

  • Page 12: Introduction

    Quality of Service (QoS), to redistribute traffic over the EMG2926-Q10A for the best possible performance in a home network. There are two USB 2.0 ports on the side panel of your EMG2926-Q10A. You can connect USB (version 2.0 or lower) memory sticks, USB hard drives, or USB devices for file sharing. The EMG2926-Q10A automatically detects the USB devices.

  • Page 13: Dual-Band

    Chapter 1 Introduction 1.1.1 Dual-Band The EMG2926-Q10A is a dual-band AP and able to function both 2.4G and 5G networks at the same time. You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time sensitive traffic like high-definition video, music, and gaming.

  • Page 14: Good Habits For Managing The Emg2926-Q10A

    Make sure the power LED is on. Press the RESET button for one to four seconds to restart/reboot the EMG2926-Q10A. Press the RESET button for longer than five seconds to set the EMG2926-Q10A back to its factory- default configurations. 1.6 The WPS Button Your EMG2926-Q10A supports Wi-Fi Protected Setup (WPS), which is an easy way to set up a secure wireless network.

  • Page 15: Leds

    1.7 LEDs Look at the LED lights on the front panel to determine the status of the EMG2926-Q10A. Use the LED button at the side panel of the device to turn the LED lights on or off. If you have already pushed the LED button to the ON position but none of the LEDS are on, make sure the EMG2926- Q10A is receiving power and the power is turned on.
  • Page 16 The EMG2926-Q10A is sending or receiving IP traffic. The EMG2926-Q10A does not have an IP connection. WLAN 2.4/5G The EMG2926-Q10A is ready, but is not sending/receiving data through the 5G wireless LAN. Blinking The EMG2926-Q10A is sending/receiving data through the 5G wireless LAN.

  • Page 17: Wall Mounting

    Make sure the screws are fastened well enough to hold the weight of the EMG2926-Q10A with the connection cables. Align the holes on the back of the EMG2926-Q10A with the screws on the wall. Hang the EMG2926- Q10A on the screws.

  • Page 18: Introducing The Web Configurator

    Internet Explorer. 2.2 Login Accounts There are two system accounts that you can use to log in to the EMG2926-Q10A: “admin” and “supervisor”. These two accounts have different privilege levels. The web configurator screens vary depending on which account you use to log in.

  • Page 19: Login Screen

    Chapter 2 Introducing the Web Configurator The EMG2926-Q10A is in router mode by default. Type "http://192.168.1.1" as the website address. If the EMG2926-Q10A is in access point, the IP address is 192.168.1.2. See Chapter 3 on page 22 for more information about the modes of the EMG2926-Q10A.

  • Page 20: Password Screen

    Administrator Inactivity Timer field expires (default five minutes; go to Chapter 24 on page 164 to change this). Simply log back into the EMG2926-Q10A if this happens. 2.3.2.1 Weather Edit You can change the temperature unit and select the location for which you want to know the weather.
  • Page 21 LABEL DESCRIPTION Change Unit Choose which temperature unit you want the EMG2926-Q10A to display. Change Location Select the location for which you want to know the weather. If the city you want is not listed, choose one that is closest to it.

  • Page 22: Emg2926-Q10A Modes

    This refers to the operating mode of the EMG2926-Q10A, which can act as a: • Router: This is the default device mode of the EMG2926-Q10A. Use this mode to connect the local network to another network, like the Internet. Go to Section 4.2 on page 23...

  • Page 23: Router Mode

    Router Mode 4.1 Overview The EMG2926-Q10A is set to router mode by default. Routers are used to connect the local network to another network (for example, the Internet). In the figure below, the EMG2926-Q10A connects the local network (LAN1 ~ LAN4) to the Internet.
  • Page 24 Click this icon to view copyright and a link for related product information. Select a number of seconds or None from the drop-down list box to refresh all screen statistics automatically at the end of every time interval or to not refresh the screen statistics. EMG2926-Q10A User’s Guide...
  • Page 25 LAN is set - Access Point Mode. MAC Address This shows the 2.4GHz wireless adapter MAC Address of your device. SSID This shows a descriptive name used to identify the EMG2926-Q10A in the 2.4GHz wireless LAN. Channel This shows the channel number which you select manually.

  • Page 26: Navigation Panel

    This displays what percentage of the EMG2926-Q10A’s processing ability is currently used. When this percentage is close to 100%, the EMG2926-Q10A is running at full load, and the throughput is not going to improve anymore. If you want some applications to have more throughput, you should turn off other applications (for example, using bandwidth management.)
  • Page 27 Table 8 Navigation Panel: Router Mode LINK FUNCTION Status This screen shows the EMG2926-Q10A’s general device, system and interface status information. Use this screen to access the wizard, and summary statistics tables. MONITOR Use this screen to view the list of activities recorded by your EMG2926- Q10A.
  • Page 28 Use this screen to schedule the times the Wireless LAN is enabled. Use this screen to configure LAN IP address and subnet mask. IP Alias Use this screen to have the EMG2926-Q10A apply IP alias to create LAN subnets. IPv6 LAN Use this screen to configure the IPv6 address for the EMG2926-Q10A on the LAN.
  • Page 29 USB storage device. SAMBA Use this screen to enable file sharing through the EMG2926-Q10A. Use this screen to have the EMG2926-Q10A act as a FTP server. Port Use this screen to change the Ethernet port speed and duplex settings.

  • Page 30: Access Point Mode

    Access Point Mode 5.1 Overview Use your EMG2926-Q10A as an access point (AP) if you already have a router or gateway on your network. In this mode your EMG2926-Q10A bridges a wired network (LAN) and wireless LAN (WLAN) in the same subnet. See the figure below for an example.

  • Page 31: Setting Your Emg2926-Q10A To Ap Mode

    Log into the Web Configurator if you haven’t already. See the Quick start Guide for instructions on how to do this. To use your EMG2926-Q10A as an access point, go to Maintenance > Sys OP Mode and select Access Point Mode.

  • Page 32: Configuring Your Wlan And Maintenance Settings

    Table 9 Status Screen: Access Point Mode LABEL DESCRIPTION Device Information Host Name This is the System Name you enter in the Maintenance > General screen. It is for identification purposes. Model Number This is the model name of your device. EMG2926-Q10A User’s Guide...
  • Page 33 This displays what percentage of the EMG2926-Q10A’s processing ability is currently used. When this percentage is close to 100%, the EMG2926-Q10A is running at full load, and the throughput is not going to improve anymore. If you want some applications to have more throughput, you should turn off other applications (for example, using bandwidth management.)

  • Page 34: Navigation Panel

    Use this section to configure your LAN settings while in Access Point Mode. Click Network > LAN to see the screen below. Note: If you change the IP address of the EMG2926-Q10A in the screen below, you will need to log into the EMG2926-Q10A again using the new IP address.
  • Page 35 Static IP Address Click this if you want to specify the IP address of your EMG2926-Q10A. Or if your ISP or network administrator gave you a static IP address to access the network or the Internet.
  • Page 36 First DNS Server Select Obtained From ISP if your ISP dynamically assigns DNS server information (and the EMG2926-Q10A's WAN IP address). The field to the right displays the Second DNS Server (read-only) DNS server IP address that the ISP assigns.

  • Page 37: Tutorials

    38. This is the more secure method, since one device can authenticate the other. 6.2.1 Push Button Configuration (PBC) Make sure that your EMG2926-Q10A is turned on. Make sure the WIFI button (at the back panel of the EMG2926-Q10A) is pushed in, and that the device is placed within range of your notebook.

  • Page 38: Pin Configuration

    Chapter 6 Tutorials Note: Your EMG2926-Q10A has a WPS button located on its panel, as well as a WPS button in its configuration utility. Both buttons have exactly the same function; you can use one or the other. Note: It doesn’t matter which button is pressed first. You must press the second button within two minutes of pressing the first one.

  • Page 39: Connect To Emg2926-Q10A Wireless Network Without Wps

    Click Start buttons (or button next to the PIN field) on both the wireless client utility screen and the EMG2926-Q10A’s WPS Station screen within two minutes. The EMG2926-Q10A authenticates the wireless client and sends the proper configuration settings to the wireless client. This may take up to two minutes. Then the wireless client is able to communicate with the EMG2926-Q10A securely.
  • Page 40 Web Configurator through your LAN connection (see Section 2.3 on page 18). Make sure the WIFI switch (at the back panel of the EMG2926-Q10A) is set to ON. Open the Configuration > Network > Wireless LAN 2.4G > General screen in the AP’s Web Configurator.

  • Page 41: Configure Your Notebook

    Windows built-in utility (Windows Zero Configuration (WZC)) to connect to the wireless netwok. The EMG2926-Q10A supports IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n and IEEE 802.11ac wireless clients. Make sure that your notebook or computer’s wireless adapter supports one of these standards.
  • Page 42 View Available Wireless Networks. The Wireless Network Connection screen displays. Click Refresh network list to view the available wireless APs within range. Select SSID_Example3 and click Connect. Type the security key in the following screen. Click Connect. EMG2926-Q10A User’s Guide...

  • Page 43: Using Multiple Ssids On The Emg2926-Q10A

    You can configure more than one SSID on a EMG2926-Q10A. See Section 9.4 on page This allows you to configure multiple independent wireless networks on the EMG2926-Q10A as if there were multiple APs (virtual APs). Each virtual AP has its own SSID, wireless security type and MAC filtering settings.

  • Page 44: Configuring Security Settings Of Multiple Ssids

    Connect your computer to the LAN port of the EMG2926-Q10A using an Ethernet cable. The default IP address of the EMG2926-Q10A in router mode is “192.168.1.1”. In this case, your computer must have an IP address in the range between “192.168.1.2” and “192.168.1.254”.
  • Page 45 Configure the screen as follows. In this example, you enable Intra-BSS Traffic for SSID_Worker to allow wireless clients in the same wireless network to communicate with each other. Click Apply. 10 Click the Edit icon of the second entry to configure wireless and security settings for SSID_VoIP. EMG2926-Q10A User’s Guide...
  • Page 46 13 Configure the screen as follows. In this example, you enable Intra-BSS Traffic for SSID_Guest to allow wireless clients in the same wireless network to communicate with each other. Select Enable Guest WLAN to allow clients to access the Internet only. Click Apply. EMG2926-Q10A User’s Guide...
  • Page 47 SSID_VoIP from the SSID Select drop-down list, enable MAC address filtering and set the Filter Action to Allow. Enter the VoIP device’s MAC address in the Mac Address field and click Apply to allow only the VoIP device to associate with the EMG2926-Q10A using this SSID. EMG2926-Q10A User’s Guide...
  • Page 48 Chapter 6 Tutorials EMG2926-Q10A User’s Guide...

  • Page 49: Technical Reference

    Technical Reference...

  • Page 50: Monitor

    53). 7.3 The Log Screen The Web Configurator allows you to look at all of the EMG2926-Q10A’s logs in one location. 7.3.1 View Log Use the View Log screen to see the logged messages for the EMG2926-Q10A. The log wraps around and deletes the old entries after it fills.

  • Page 51: Dhcp Table

    TCP/IP configuration at start-up from a server. You can configure the EMG2926-Q10A’s LAN as a DHCP server or disable it. When configured as a server, the EMG2926-Q10A provides the TCP/ IP configuration for the clients. If DHCP service is disabled, you must have another DHCP server on that network, or else the computer must be manually configured.

  • Page 52: Packet Statistics

    Reserve Select this if you want to reserve the IP address for this specific MAC address. Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 7.5 Packet Statistics Click Monitor >...

  • Page 53: Wlan Station Status

    (Details...) hyperlink in the Status screen. View the wireless stations that are currently associated to the EMG2926-Q10A’s 2.4GHz or 5GHz wireless network in the Association List. Association means that a wireless client (for example, your network or computer with a wireless network card) has connected successfully to the AP (or wireless router) using the same SSID, channel and security settings.
  • Page 54 This is the index number of an associated wireless station. MAC Address This field displays the MAC address of an associated wireless station. Association Time This field displays the time a wireless station first associated with the EMG2926-Q10A’s WLAN. EMG2926-Q10A User’s Guide...

  • Page 55: Wan

    H A PT ER 8.1 Overview This chapter discusses the EMG2926-Q10A’s WAN screens. Use these screens to configure your EMG2926-Q10A for Internet access. A WAN (Wide Area Network) connection is an outside connection to another network or the Internet. It connects your private networks such as a LAN (Local Area Network) and other networks, so that a computer in one location can communicate with computers in other locations.

  • Page 56: Configuring Your Internet Connection

    (and service name) for user authentication. WAN IP Address The WAN IP address is an IP address for the EMG2926-Q10A, which makes it accessible from an outside network. It is used by the EMG2926-Q10A to communicate with other devices in other networks.

  • Page 57: Internet Connection

    A and D. IGMP (Internet Group Multicast Protocol) is a network-layer protocol used to establish membership in a multicast group - it is not used to carry user data. The EMG2926-Q10A supports both IGMP version 1 (IGMP-v1) and IGMP version 2 (IGMP-v2).
  • Page 58 Chapter 8 WAN Figure 27 Network > WAN > Internet Connection: IPoE Encapsulation (IPv4 Only) EMG2926-Q10A User’s Guide...
  • Page 59 Use IPv6 Rapid Deployment (6rd) when the local network uses IPv6 and the ISP has an IPv4 network. When the EMG2926-Q10A has an IPv4 WAN address and you set IPv6/IPv4 mode to IPv4 Only, you can enable 6rd to encapsulate IPv6 packets in IPv4 packets to cross the ISP’s IPv4 network.
  • Page 60 IPv6 DNS server This is not available when you select IPv4 Only in the IPv6/IPv4 field. Obtain IPv6 DNS Select this to have the EMG2926-Q10A get the IPv6 DNS server addresses from the ISP info Automatically automatically. Use the following...

  • Page 61: Pppoe Encapsulation

    By implementing PPPoE directly on the EMG2926-Q10A (rather than individual computers), the computers on the LAN do not need PPPoE software installed, since the EMG2926-Q10A does that part of the task. Furthermore, with NAT, all of the LANs’ computers will have access.
  • Page 62 Chapter 8 WAN This screen displays when you select PPPoE encapsulation. Figure 28 Network > WAN > Internet Connection: PPPoE Encapsulation (IPv4 Only) EMG2926-Q10A User’s Guide...
  • Page 63 Use IPv6 Rapid Deployment (6rd) when the local network uses IPv6 and the ISP has an IPv4 network. When the EMG2926-Q10A has an IPv4 WAN address and you set IPv6/IPv4 mode to IPv4 Only, you can enable 6rd to encapsulate IPv6 packets in IPv4 packets to cross the ISP’s IPv4 network.

  • Page 64: Advanced Wan Screen

    IPv6 DNS server This is not available when you select IPv4 Only in the IPv6/IPv4 field. Obtain IPv6 DNS Select this to have the EMG2926-Q10A get the IPv6 DNS server addresses from the ISP info Automatically automatically. Use the following...
  • Page 65 Auto-Subnet Configuration Enable Auto-IP- Select this option to have the EMG2926-Q10A change its LAN IP address to 10.0.0.1 Change mode or 192.168.1.1 accordingly when the EMG2926-Q10A gets a dynamic WAN IP address in the same subnet as the LAN IP address 192.168.1.1 or 10.0.0.1.

  • Page 66: Wireless Lan

    This chapter discusses how to configure the wireless network settings in your EMG2926-Q10A. The EMG2926-Q10A is able to function both 2.4GHz and 5GHz network at the same time. You can have different wireless and wireless security settings for 2.4GHz and 5GHz wireless LANs. Click Configuration >...

  • Page 67: What You Can Do

    EMG2926-Q10A and the wireless clients, and make other basic configuration changes (Section 9.2 on page 71). • Use the More AP screen to set up multiple wireless networks on your EMG2926-Q10A (Section 9.4 on page 79). • Use the MAC Filter screen to allow or deny wireless stations based on their MAC addresses from connecting to the EMG2926-Q10A (Section 9.5 on page...

  • Page 68: User Authentication

    Some wireless devices, such as scanners, can detect wireless networks but cannot use wireless networks. These kinds of wireless devices might not have MAC addresses. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. EMG2926-Q10A User’s Guide...
  • Page 69 Guest WLAN allows you to set up a wireless network where users can access to Internet via the EMG2926-Q10A (Z), but not other networks connected to the Z. In the following figure, a guest user can access the Internet from the guest wireless network A via Z but not the home or company network N.
  • Page 70 Depending on the devices in your network, you can either press a button (on the device itself, or in its configuration utility) or enter a PIN (Personal Identification EMG2926-Q10A User’s Guide...

  • Page 71: General Wireless Lan Screen

    9.2 General Wireless LAN Screen Use this screen to configure the SSID and wireless security of the wireless LAN. Note: If you are configuring the EMG2926-Q10A from a computer connected to the wireless LAN and you change the EMG2926-Q10A’s SSID, channel or security settings, you will lose your wireless connection when you press Apply to confirm.
  • Page 72 Refer to the Connection Wizard chapter for more information on channels. This option is only available if Auto Channel Selection is disabled. Auto Channel Select this check box for the EMG2926-Q10A to automatically choose the channel with Selection the least interference. Deselect this check box if you wish to manually select the channel using the Channel Selection field.

  • Page 73: Wireless Security

    Select No Security to allow wireless clients to communicate with the access points without any data encryption. Note: If you do not enable any wireless security on your EMG2926-Q10A, your network is accessible to any wireless networking device that is within range.

  • Page 74: Wep Encryption

    Both the wireless stations and the access points must use the same WEP key. Your EMG2926-Q10A allows you to configure up to four 64-bit or 128-bit WEP keys but only one key can be enabled at any one time.
  • Page 75 A passphrase functions like a password. In WEP security mode, it is further converted by the EMG2926-Q10A into a complicated string that is referred to as the “key”. This key is requested from all devices wishing to connect to a wireless network.

  • Page 76: Wpa-Psk/Wpa2-Psk

    The preceding "0x", that identifies a hexadecimal key, is entered automatically. Key 1 to Key 4 The WEP keys are used to encrypt data. Both the EMG2926-Q10A and the wireless stations must use the same WEP key for data transmission.

  • Page 77: Wpa/Wpa2

    Timer all clients. The default is 3600 seconds (60 minutes). Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.3.4 WPA/WPA2 Select WPA or WPA2 from the Security Mode list.
  • Page 78 This check box is available only when you select WPA2-PSK or WPA2 in the Security Mode field. Select the check box to have both WPA2 and WPA wireless clients be able to communicate with the EMG2926-Q10A even when the EMG2926-Q10A is using WPA2- PSK or WPA2. Group Key Update...

  • Page 79: More Ap Screen

    Q10A. The key is not sent over the network. Session Timeout The EMG2926-Q10A automatically disconnects a wireless client from the wireless and wired networks after a period of inactivity. The wireless client needs to send the username and password again before it can use the wireless and wired networks again.

  • Page 80: More Ap Edit

    This shows whether the SSID profile is active (a yellow bulb) or not (a gray bulb). SSID An SSID profile is the set of parameters relating to one of the EMG2926-Q10A’s BSSs. The SSID (Service Set IDentifier) identifies the Service Set with which a wireless device is associated.
  • Page 81 WMM QoS Check this to have the EMG2926-Q10A automatically give a service a priority level according to the ToS value in the IP header of packets it sends. WMM QoS (Wifi MultiMedia Quality of Service) gives high priority to voice and video, which makes them run more smoothly.

  • Page 82: Mac Filter Screen

    Click Cancel to reload the previous configuration for this screen. 9.5 MAC Filter Screen The MAC filter screen allows you to configure the EMG2926-Q10A to give exclusive access to devices (Allow) or exclude devices from accessing the EMG2926-Q10A (Deny). Every Ethernet device has a unique MAC (Media Access Control) address.
  • Page 83 Select Allow to permit access to the EMG2926-Q10A, MAC addresses not listed will be denied access to the EMG2926-Q10A. Select Deny to block access to the EMG2926-Q10A, MAC addresses not listed will be allowed to access the EMG2926-Q10A. MAC Filter Summary This is the index number of the MAC address.

  • Page 84: Wireless Lan Advanced Screen

    Tx Power Set the output power of the EMG2926-Q10A in this field. If there is a high density of APs in an area, decrease the output power of the EMG2926-Q10A to reduce interference with other APs. Select one of the following 100%, 90%, 75%, 50%, 25% or 10%.

  • Page 85: Wps Screen

    DESCRIPTION WMM QoS Select Enable to have the EMG2926-Q10A automatically give a service a priority level according to the ToS value in the IP header of packets it sends. WMM QoS (Wifi MultiMedia Quality of Service) gives high priority to voice and video, which makes them run more smoothly.
  • Page 86 PIN Number This is the WPS PIN (Personal Identification Number) of the EMG2926-Q10A. Enter this PIN in the configuration utility of the device you want to connect to the EMG2926-Q10A using WPS. The PIN is not necessary when you use WPS push-button method.

  • Page 87: Wps Station Screen

    Table 28 Network > Wireless LAN 2.4G/5G > WPS (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.9 WPS Station Screen Use this screen when you want to add a wireless station using WPS. To open this screen, click Network >...
  • Page 88 If you have chosen Off earlier for the WLAN Status the Wireless LAN will turn off between the two times you enter in these fields. Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Cancel to reload the previous configuration for this screen.

  • Page 89: Lan

    • Use the IP screen to change the IP address for your EMG2926-Q10A (Section 10.4 on page 90). • Use the IP Alias screen to have the EMG2926-Q10A apply IP alias to create LAN subnets (Section 10.5 on page 91).

  • Page 90: Ip Pool Setup

    Ethernet interface. The EMG2926-Q10A supports three logical LAN interfaces via its single physical Ethernet interface with the EMG2926-Q10A itself as the gateway for each LAN network. 10.4 LAN IP Screen Use this screen to change the IP address for your EMG2926-Q10A. Click Network > LAN > IP. EMG2926-Q10A User’s Guide...

  • Page 91: Ip Alias Screen

    Cancel Click Cancel to begin configuring this screen afresh. 10.5 IP Alias Screen Use this screen to have the EMG2926-Q10A apply IP alias to create LAN subnets. Click LAN Alias. Figure 50 Network > LAN > IP Alias The following table describes the labels in this screen.

  • Page 92: Ipv6 Lan Screen

    Click Cancel to begin configuring this screen afresh. 10.6 IPv6 LAN Screen Use this screen to configure the IPv6 address for your EMG2926-Q10A on the LAN. Click Network > LAN > IPv6 LAN. Figure 51 Network > LAN > IPv6 LAN The following table describes the labels on this screen.

  • Page 93: Dhcp Server

    TCP/IP configuration at start-up from a server. You can configure the EMG2926-Q10A’s LAN as a DHCP server or disable it. When configured as a server, the EMG2926-Q10A provides the TCP/ IP configuration for the clients. If DHCP service is disabled, you must have another DHCP server on your LAN, or else the computer must be manually configured.

  • Page 94: Dhcp Server Advanced Screen

    Enable the DHCP server unless your ISP instructs you to do otherwise. Select Disable to stop the EMG2926-Q10A acting as a DHCP server. When configured as a server, the EMG2926-Q10A provides TCP/IP configuration for the clients. If not, DHCP service is disabled and you must have another DHCP server on your LAN, or else the computers must be manually configured.
  • Page 95 Type the LAN IP address of a computer on your LAN. DNS Server DNS Servers The EMG2926-Q10A passes a DNS (Domain Name System) server IP address (in the Assigned by DHCP order you specify here) to the DHCP clients. The EMG2926-Q10A only passes this Server information to the LAN DHCP clients when you enable DHCP Server.

  • Page 96: Dhcp Client List Screen

    Q10A's LAN IP address displays in the field to the right (read-only). The EMG2926-Q10A tells the DHCP clients on the LAN that the EMG2926-Q10A itself is the DNS server. When a computer on the LAN sends a DNS query to the EMG2926-Q10A, the EMG2926-Q10A forwards the query to the EMG2926-Q10A's system DNS server (configured in the WAN screen) and relays the response back to the computer.
  • Page 97 Reserve Select this if you want to reserve the IP address for this specific MAC address. Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. EMG2926-Q10A User’s Guide...

  • Page 98: Nat

    You assign the LAN IP addresses to the devices (A to D) connected to your EMG2926-Q10A. The ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. All traffic coming from A to D going out to the Internet use the IP address of the EMG2926-Q10A, which is 192.168.1.1.

  • Page 99: What You Need To Know

    Chapter 12 NAT • Use the Port Forwarding screen to set a default server and change your EMG2926-Q10A’s port forwarding settings to forward incoming service requests to the server(s) on your local network (Section 12.3 on page 101). • Use the Port Trigger screen to change your EMG2926-Q10A’s trigger port settings (Section 12.5.3 on page...

  • Page 100: General

    IP source address in each packet and then forwards it to the Internet. The EMG2926-Q10A keeps track of the original addresses and port numbers so incoming reply packets can have their original values restored. The following figure illustrates this.

  • Page 101: Port Forwarding Screen

    To change your EMG2926-Q10A’s port forwarding settings, click Network > NAT > Port Forwarding. The screen appears as shown. Note: If you do not assign a Default Server, the EMG2926-Q10A discards all packets received for ports that are not specified in this screen or remote management.
  • Page 102 Server IP Address This field displays the inside IP address of the server. Modify Click the Edit icon to open the edit screen where you can modify an existing rule. Click the Delete icon to remove a rule. EMG2926-Q10A User’s Guide...

  • Page 103: Port Forwarding Edit Screen

    Table 39 Network > NAT > Port Forwarding (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 12.3.1 Port Forwarding Edit Screen This screen lets you edit a port forwarding rule. Click a rule’s Edit icon in the Port Forwarding screen to open the following screen.

  • Page 104: Port Trigger Screen

    Chapter 12 NAT 12.4 Port Trigger Screen To change your EMG2926-Q10A’s trigger port settings, click Network > NAT > Port Trigger. The screen appears as shown. Note: Only one LAN computer can use a trigger port (range) at a time.

  • Page 105: Technical Reference

    Chapter 12 NAT 12.5 Technical Reference The following section contains additional technical information about the EMG2926-Q10A features described in this chapter. 12.5.1 NATPort Forwarding: Services and Port Numbers A port forwarding set is a list of inside (behind NAT on the LAN) servers, for example, web or FTP, that you can make accessible to the outside world even though NAT makes your whole inside network appear as a single machine to the outside world.

  • Page 106: Trigger Port Forwarding

    Trigger port forwarding solves this problem by allowing computers on the LAN to dynamically take turns using the service. The EMG2926-Q10A records the IP address of a LAN computer that sends traffic to the WAN to request a service with a specific port number and protocol (a "trigger" port).

  • Page 107: Two Points To Remember About Trigger Ports

    Chapter 12 NAT 12.5.5 Two Points To Remember About Trigger Ports Trigger events only happen on data that is coming from inside the EMG2926-Q10A and going to the outside. If an application needs a continuous data stream, that port (range) will be tied up so that another computer on the LAN can’t trigger it.

  • Page 108: Ddns

    IP address. Users can always use the same domain name instead of a different dynamic IP address that changes each time to connect to the EMG2926-Q10A or a server in your network. Note: The EMG2926-Q10A must have a public global IP address and you should have your registered DDNS account information on hand.
  • Page 109 (","). Username Enter your user name. Password Enter the password assigned to you. Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Cancel to begin configuring this screen afresh. EMG2926-Q10A User’s Guide...

  • Page 110: Static Route

    This chapter shows you how to configure static routes for your EMG2926-Q10A. The EMG2926-Q10A usually uses the default gateway to route outbound traffic from computers on the LAN to the Internet. To have the EMG2926-Q10A send data to devices not reachable through the default gateway, use static routes.

  • Page 111: Add/Edit Static Route

    This parameter specifies the IP network subnet mask of the final destination. Modify Click the Edit icon to open a screen where you can modify an existing rule. Click the Delete icon to remove a rule from the EMG2926-Q10A. Apply Click Apply to save your changes back to the EMG2926-Q10A.
  • Page 112 Gateway IP Enter the IP address of the next-hop gateway. The gateway is a router or switch on the Address same segment as your EMG2926-Q10A's interface(s). The gateway helps forward packets to their destinations. Back Click Back to return to the previous screen without saving.

  • Page 113: Firewall

    Firewall 15.1 Overview Use these screens to enable and configure the firewall that protects your EMG2926-Q10A and your LAN from unwanted or malicious traffic. Enable the firewall to protect your LAN computers from attacks by hackers on the Internet and control access between the LAN and WAN.
  • Page 114 Internet. This allows it to act as a secure gateway for all data passing between the Internet and the LAN. The EMG2926-Q10A has one Ethernet WAN port and four Ethernet LAN ports, which are used to physically separate the network into two areas.The WAN (Wide Area Network) port attaches to the broadband (cable or DSL) modem to the Internet.

  • Page 115: General Screen

    Keep the firewall in a secured (locked) room. 15.2 General Screen Use this screen to enable or disable the EMG2926-Q10A’s firewall, and set up firewall logs. Click Security > Firewall to open the General screen. Figure 68 Security > Firewall > General l The following table describes the labels in this screen.
  • Page 116 Respond to Ping The EMG2926-Q10A will not respond to any incoming Ping requests when Disable is selected. Select LAN to reply to incoming LAN Ping requests. Select WAN to reply to incoming WAN Ping requests. Otherwise select LAN&WAN to reply to all incoming LAN and WAN Ping requests.
  • Page 117 DESCRIPTION Source IP Address Enter the IP address of the computer that initializes traffic for the application or service. The EMG2926-Q10A applies the firewall rule to traffic initiating from this computer. Protocol Select the protocol (TCP, UDP or ICMP) used to transport the packets for which you want to apply the firewall rule.

  • Page 118: Content Filtering

    Java A programming language and development environment for building downloadable Web components or Internet and intranet business applications of all kinds. Cookies Used by Web servers to track usage and provide service based on ID. EMG2926-Q10A User’s Guide...
  • Page 119 When a proxy server is located on the WAN it is possible for LAN users to circumvent content filtering by pointing to this proxy server. Apply Click Apply to save your changes. Cancel Click Cancel to begin configuring this screen afresh EMG2926-Q10A User’s Guide...

  • Page 120: Parental Control

    The file path is the characters that come after the first slash in the URL. For example, with the URL www.zyxel.com.tw/news/pressroom.php, the file path is news/pressroom.php. Since the EMG2926-Q10A checks the URL’s domain name (or IP address) and file path separately, it will not find items that go across the two. For example, with the URL www.zyxel.com.tw/news/...

  • Page 121: Add/Edit A Parental Control Rule

    Click Add new rules in the Parental Control screen to add a new rule or click the Edit icon next to an existing rule to edit it. Use this screen to configure a restricted access schedule and/or URL filtering settings to block the users on your network from accessing certain web sites. EMG2926-Q10A User’s Guide...
  • Page 122 The following table describes the fields in this screen. Table 49 Security > Parental Control: Add/Edit new rules LABEL DESCRIPTION General Active Select the checkbox to activate this parental control rule. Parental Enter a descriptive name for the rule. Control Profile Name EMG2926-Q10A User’s Guide...

  • Page 123: Add/Edit A Service

    Custom, enter the LAN user’s MAC address. If you select All, the rule applies to all LAN users. Internet Access Schedule Select check boxes for the days that you want the EMG2926-Q10A to perform parental control. Time Drag the time bar to define the time that the LAN user is allowed access.

  • Page 124: Technical Reference

    By default, the EMG2926-Q10A checks the URL’s domain name or IP address when performing keyword blocking. This means that the EMG2926-Q10A checks the characters that come before the first slash in the URL. For example, with the URL www.zyxel.com.tw/news/pressroom.php, content filtering only searches for keywords within www.zyxel.com.tw.
  • Page 125 Chapter 17 Parental Control File Name URL Checking Filename URL checking has the EMG2926-Q10A check all of the characters in the URL. For example, filename URL checking searches for keywords within the URL www.zyxel.com.tw/ news/pressroom.php. Use the ip urlfilter customize actionFlags 8 [disable | enable] command to extend (or not extend) the keyword blocking search to include the URL's complete filename.

  • Page 126: Ipv6 Firewall

    This chapter shows you how to enable and create IPv6 firewall rules to block unwanted IPv6 traffic. 18.2 IPv6 Firewall Screen Click Configuration > Security > IPv6 Firewall. The Service screen appears as shown. Figure 74 Configuration > Security > IPv6 Firewall EMG2926-Q10A User’s Guide...
  • Page 127 "ping". Respond to Ping on The EMG2926-Q10A will not respond to any incoming Ping requests when Disable is selected. Select LAN to reply to incoming LAN Ping requests. Select WAN to reply to incoming WAN Ping requests. Otherwise select LAN&WAN to reply to all incoming LAN and WAN Ping requests.
  • Page 128 Chapter 18 IPv6 Firewall Table 51 Configuration > Security > IPv6 Firewall (continued) LABEL DESCRIPTION Delete Click Delete to remove the firewall rule. Cancel Click Cancel to restore your previously saved settings. EMG2926-Q10A User’s Guide...

  • Page 129: Streamboost Management

    19.1 Overview The EMG2926-Q10A supports the new StreamBoost technology, introduced by Qualcomm, to redistribute traffic over the EMG2926-Q10A for the best possible performance in a home network. Streamboost is smart Quality of Service (QoS). Streamboost detects traffic flow and applies traffic shaping policies automatically.

  • Page 130: Bandwidth Screen

    Chapter 19 StreamBoost Management • Use the Network screen to view transmission data rates between the EMG2926-Q10A and the Internet or connected devices (Section 19.4 on page 131). • Use the Priorities screen to prioritize the connected devices (Section 19.5 on page 132).

  • Page 131: Network Screen

    Select this option to have theEMG2926-Q10A automatically receives the StreamBoost table updates. When there is a new type of traffic which is not in the EMG2926-Q10A’s table, the EMG2926-Q10A will capture some packets and send them to the StreamBoost cloud for analysis and database update.

  • Page 132: Priorities Screen

    PC, smart phone, tablet, TV or game console) in your network. When there is not enough bandwidth to support traffic of the same priority, the EMG2926-Q10A refers to the connected device priority. Traffic from the device with the lowest priority is classified as best-effort traffic.

  • Page 133: Up Time Screen

    Click Management > StreamBoost MGMT > Up Time to open the Up Time screen. The y-axis shows the time period over which the traffic flow occurred. The x-axis shows the type of the traffic flow. EMG2926-Q10A User’s Guide...

  • Page 134: Downloads Screen

    Figure 79 Management > StreamBoost Management > Up Time 19.7 Downloads Screen Use this screen to view the type and percentage of most download traffic on the EMG2926-Q10A. Click Management > StreamBoost MGMT > Downloads to open the Downloads screen.

  • Page 135: All Events Screen

    Click Management > StreamBoost MGMT > All Events to open the All Events screen. The y-axis shows the type of the traffic flow. The x-axis shows the time period over which the traffic flow got the required bandwidth. EMG2926-Q10A User’s Guide...
  • Page 136 Chapter 19 StreamBoost Management Figure 81 Management > StreamBoost Management > All Events EMG2926-Q10A User’s Guide...

  • Page 137: Remote Management

    (Section 20.5 on page 139). • Your EMG2926-Q10A can act as an SNMP agent, which allows a manager station to manage and monitor the EMG2926-Q10A through the network. Use the SNMP screen to configure SNMP settings. You can also specify from which IP addresses the access can come (Section 20.6 on...

  • Page 138: Remote Management And Nat

    There is a default system management idle timeout of five minutes (three hundred seconds). The EMG2926-Q10A automatically logs you out if the management session remains idle for longer than this timeout period. The management session does not time out when a statistics screen is polling.

  • Page 139: Telnet Screen

    Select the interface(s) through which a computer may access the EMG2926-Q10A using this HTTPS service. Secured Client IP Select All to allow all computers to access the EMG2926-Q10A using the HTTPS service. Address Otherwise, check Selected and specify the IP address of the computer that can access the EMG2926-Q10A.

  • Page 140: Snmp Screen

    Simple Network Management Protocol is a protocol used for exchanging management information between network devices. Your EMG2926-Q10A supports SNMP agent functionality, which allows a manager station to manage and monitor the EMG2926-Q10A through the network. The EMG2926- Q10A supports SNMP version one (SNMPv1) and version two (SNMPv2c). The next figure illustrates an SNMP management operation.
  • Page 141 • Set - Allows the manager to set values for object variables within an agent. • Trap - Used by the agent to inform the manager of some events. To change your EMG2926-Q10A’s SNMP settings, click Configuration > Management > Remote MGMT > SNMP to display the screen as shown.

  • Page 142: Wake On Lan Screen

    The SNMP agent listens on port 161 by default. If you change the SNMP server port to a different number on the EMG2926-Q10A, for example 8161, then you must notify people who need to access the EMG2926-Q10A SNMP agent to use the same port. Server Access Select the interface(s) through which a computer may access the EMG2926-Q10A using this service.

  • Page 143: Tr069 Screen

    A MAC address consists of six hexadecimal character pairs. Start Click this to have the EMG2926-Q10A generate a WoL packet and forward it to turn the specified device on. A screen pops up displaying MAC address error if you input the MAC address incorrectly.
  • Page 144 Chapter 20 Remote Management An administrator can use an ACS to remotely set up the EMG2926-Q10A, modify settings, perform firmware upgrades as well as monitor and diagnose the EMG2926-Q10A. You have to enable the device to be managed by the ACS and specify the ACS IP address or domain name and username and password.
  • Page 145 You cannot import a certificate with the same name as a certificate that is already in the EMG2926-Q10A. Upload Click Upload to begin the upload process. Apply Click Apply to save your customized settings and exit this screen. Cancel Click Cancel to exit this screen without saving. EMG2926-Q10A User’s Guide...

  • Page 146: Universal Plug-And-Play (Upnp)

    When a UPnP device joins a network, it announces its presence with a multicast message. For security reasons, the EMG2926-Q10A allows multicast messages on the LAN only. EMG2926-Q10A User’s Guide...

  • Page 147: Upnp Screen

    This section shows you how to use the UPnP feature in Windows XP. You must already have UPnP installed in Windows XP and UPnP activated on the EMG2926-Q10A. Make sure the computer is connected to a LAN port of the EMG2926-Q10A. Turn on your computer and the EMG2926-Q10A.
  • Page 148 In the Internet Connection Properties window, click Settings to see the port mappings there were automatically created. Figure 90 Internet Connection Properties You may edit or delete the port mappings or click Add to manually add port mappings. Figure 91 Internet Connection Properties: Advanced Settings EMG2926-Q10A User’s Guide...

  • Page 149: Web Configurator Easy Access

    21.4.2 Web Configurator Easy Access With UPnP, you can access the web-based configurator on the EMG2926-Q10A without finding out the IP address of the EMG2926-Q10A first. This comes helpful if you do not know the IP address of the EMG2926-Q10A.
  • Page 150 Figure 95 Network Connections An icon with the description for each UPnP-enabled device displays under Local Network. Right-click on the icon for your EMG2926-Q10A and select Invoke. The web configurator login screen displays. Figure 96 Network Connections: My Network Places Right-click on the icon for your EMG2926-Q10A and select Properties.
  • Page 151 Chapter 21 Universal Plug-and-Play (UPnP) Figure 97 Network Connections: My Network Places: Properties: Example EMG2926-Q10A User’s Guide...

  • Page 152: Usb Media Sharing

    USB device and your USB version (1.1 or 2.0). Media Server You can set up your EMG2926-Q10A to act as a media server to provide media (like video) to DLNA- compliant players, such as Windows Media Player, ZyXEL DMAs (Digital Media Adapters), Xboxes or PS3s.

  • Page 153: What You Can Do

    The following figure is an overview of the EMG2926-Q10A’s file-sharing server feature. Computers A and B can access files on a USB device (C) which is connected to the EMG2926-Q10A (D). Figure 99 File Sharing Overview 22.2 What You Can Do...

  • Page 154: Before You Begin

    Connect the USB device to one of the EMG2926-Q10A’s USB ports. The EMG2926-Q10A detects the USB device and makes its contents available for browsing. If you are connecting a USB hard drive that comes with an external power supply, make sure it is connected to an appropriate power source that is on.

  • Page 155: Dlna Screen

    22.5 DLNA Screen Use this screen to have the EMG2926-Q10A act as a DLNA-compliant media server that lets DLNA- compliant media clients on your network play video, music, and photos from the EMG2926-Q10A (without having to copy them to another computer). Click Management > USB Media Sharing >...
  • Page 156 Specify the name to identify the EMG2926-Q10A in a work group. Work Group You can add the EMG2926-Q10A to an existing or a new workgroup on your network. Enter the name of the workgroup which your EMG2926-Q10A automatically joins. You can set the EMG2926-Q10A’s workgroup name to be exactly the same as the workgroup...

  • Page 157: Ftp Screen

    Click Cancel to begin configuring this screen afresh. 22.7 FTP Screen Use this screen to set up file sharing via the EMG2926-Q10A using FTP and create user accounts. Click Management > USB Media Sharing > FTP. Figure 102 Management > USB Media Sharing > FTP The following table describes the labels in this screen.

  • Page 158: Example Of Accessing Your Shared Files From A Computer

    Enter the maximum bandwidth (in Kbps) allowed for outgoing FTP traffic. Bandwidth Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 22.8 Example of Accessing Your Shared Files From a...
  • Page 159 [ENTER]. A screen asking for password authentication appears. Type the user name and password (Bob and 1234 in this example) and click OK. Note: Once you log into the shared folder via your EMG2926-Q10A, you do not have to relogin unless you restart your computer.

  • Page 160: Use Ftp To Share Files

    22.8.2 Use FTP to Share Files You can use FTP to access the USB storage devices connected to the EMG2926-Q10A. In this example, we use the web browser to share files via FTP from the LAN. The way or screen you log into the FTP server (on the EMG2926-Q10A) varies depending on your FTP client.
  • Page 161 USB Media Sharing > FTP screen) and click Log On. The screen changes and shows you the folder for the USB storage device connected to your EMG2926-Q10A. Double-click the folder to display the contents in it. EMG2926-Q10A User’s Guide...

  • Page 162: Port Configuration

    (10/100/1000 Mbps) and duplex mode (full duplex or half duplex) of the connected device. 23.2 Port Configuration Screen Use this screen to configure the EMG2926-Q10A port speed and duplex settings. Click Configuration > Management > Port Configuration. Figure 103 Management > Port Configuration The following table describes the labels on this screen.
  • Page 163 If the peer port does not support auto-negotiation or turns off this feature, the EMG2926-Q10A determines the connection speed by detecting the signal on the cable and using half duplex mode.

  • Page 164: Maintenance

    • Use the Restart screen to reboot the EMG2926-Q10A without turning the power off (Section 24.8 on page 171). • Use the Sys OP Mode screen to select how you want to use your EMG2926-Q10A (Section 24.10 on page 172).

  • Page 165: Account Screen

    Click Cancel to exit this screen without saving. 24.4 Account Screen It is strongly recommended that you change your EMG2926-Q10A's password. If you forget your EMG2926-Q10A's password (or IP address), you will need to reset the device. Section 24.8 on page 171 for details.

  • Page 166: Account Setup Screen

    Click Cancel to exit this screen without saving. 24.5 Time Setting Screen Use this screen to configure the EMG2926-Q10A’s time based on your local time zone. To change your EMG2926-Q10A’s time and date, click Maintenance > Time. The screen appears as shown.
  • Page 167 (yyyy/mm/dd) When you select Manual, enter the new date in this field and then click Apply. Get from Time Select this radio button to have the EMG2926-Q10A get the time and date from the time Server server you specified below.

  • Page 168: Firmware Upgrade Screen

    (usually) uses the system model name with a “*.bin” extension, e.g., “EMG2926-Q10A.bin”. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot.

  • Page 169: Configuration Backup/Restore Screen

    Backup configuration allows you to back up (save) the EMG2926-Q10A’s current configuration to a file on your computer. Once your EMG2926-Q10A is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings.
  • Page 170 Upload Click Upload to begin the upload process. Note: Do not turn off the EMG2926-Q10A while configuration file upload is in progress. After you see a “configuration upload successful” screen, you must then wait one minute before logging into the EMG2926-Q10A again. The EMG2926-Q10A automatically restarts in this time causing a temporary network disconnect.

  • Page 171: Restart Screen

    24.9 System Operation Mode Overview The Sys OP Mode (System Operation Mode) function lets you configure your EMG2926-Q10A as an router or access point. You can choose between Router or Access Point Mode depending on your network topology and the features you require from your device.

  • Page 172: Sys Op Mode Screen

    Figure 113 Access Point Mode 24.10 Sys OP Mode Screen Use this screen to select how you want to use your EMG2926-Q10A. Note: If you select the incorrect System Operation Mode you may not be able to connect to the Internet.

  • Page 173: Language Screen

    Use this screen to change the language for the Web Configurator. Select the language you prefer and click Apply. The Web Configurator language changes after a while without restarting the EMG2926-Q10A. Figure 115 Maintenance > Language 24.12 Diagnostic Ping Screen Use this screen to ping an IP address.
  • Page 174 Table 70 Maintenance > Sys OP Mode LABEL DESCRIPTION Type the IP address of a computer that you want to perform ping in order to test a connection. IPv4_Ping Click this to ping the IP address that you entered. IPv6_Ping EMG2926-Q10A User’s Guide...

  • Page 175: Troubleshooting

    Make sure you are using the power adaptor or cord included with the EMG2926-Q10A. Make sure the power adaptor or cord is connected to the EMG2926-Q10A and plugged in to an appropriate power source. Make sure the power source is turned on.

  • Page 176: Emg2926-Q10A Access And Login

    IP address in your Internet browser. If your EMG2926-Q10A in Access Point Mode is a DHCP client, you can find your IP address from the DHCP server. This information is only available from the DHCP server which allocates IP addresses on your network.

  • Page 177: Internet Access

    Appendix A on page 182. Make sure your computer is in the same subnet as the EMG2926-Q10A. (If you know that there are routers between your computer and the EMG2926-Q10A, skip this step.) • If there is a DHCP server on your network, make sure your computer is using a dynamic IP address.
  • Page 178 Internet access. Your computer and the EMG2926-Q10A should be in the same subnet. • If the EMG2926-Q10A is in Access Point Mode, make sure the WAN port is connected to a broadband modem or router with Internet access and your computer is set to obtain an dynamic IP address.

  • Page 179: Resetting The Emg2926-Q10A To Its Factory Defaults

    Make sure the power LED is on. Press the RESET button for one to four seconds to restart/reboot the EMG2926-Q10A. Press the RESET button for longer than five seconds to set the EMG2926-Q10A back to its factory- default configurations. If the EMG2926-Q10A restarts automatically, wait for the EMG2926-Q10A to finish restarting, and log in to the Web Configurator.
  • Page 180 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the EMG2926- Q10A. Make sure you allow the EMG2926-Q10A to be remotely accessed through the WLAN interface. Check your remote management settings. • See the chapter on Wireless LAN in the User’s Guide for more information.

  • Page 181: Usb Device Problems

    If the USB device requires a special driver, install the driver from the installation disc that came with the device. After driver installation, reconnect the USB device to the EMG2926-Q10A and try to connect to it again with your computer.

  • Page 182: Appendix A Pop-Up Windows, Javascript And Java Permissions

    You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. In Internet Explorer, select Tools, Internet Options, Privacy. Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled. EMG2926-Q10A User’s Guide...
  • Page 183 Enable Pop-up Blockers with Exceptions Alternatively, if you only want to allow pop-up windows from your device, see the following steps. In Internet Explorer, select Tools, Internet Options and then the Privacy tab. Select Settings…to open the Pop-up Blocker Settings screen. EMG2926-Q10A User’s Guide...
  • Page 184 Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. Click Add to move the IP address to the list of Allowed sites. Figure 120 Pop-up Blocker Settings EMG2926-Q10A User’s Guide...
  • Page 185 Click the Custom Level... button. Scroll down to Scripting. Under Active scripting make sure that Enable is selected (the default). Under Scripting of Java applets make sure that Enable is selected (the default). Click OK to close the window. EMG2926-Q10A User’s Guide...
  • Page 186 From Internet Explorer, click Tools, Internet Options and then the Security tab. Click the Custom Level... button. Scroll down to Microsoft VM. Under Java permissions make sure that a safety level is selected. Click OK to close the window. EMG2926-Q10A User’s Guide...
  • Page 187 JAVA (Sun) From Internet Explorer, click Tools, Internet Options and then the Advanced tab. Make sure that Use Java 2 for <applet> under Java (Sun) is selected. Click OK to close the window. Figure 124 Java (Sun) EMG2926-Q10A User’s Guide...
  • Page 188 You can enable Java, Javascript and pop-ups in one screen. Click Tools, then click Options in the screen that appears. Figure 125 Mozilla Firefox: TOOLS > Options Click Content to show the screen below. Select the check boxes as shown in the following screen. Figure 126 Mozilla Firefox Content Security EMG2926-Q10A User’s Guide...
  • Page 189 Open all pop-ups. Figure 127 Opera: Allowing Pop-Ups Enabling Java From Opera, click Tools, then Preferences. In the Advanced tab, select Content from the left- side menu. Select the check boxes as shown in the following screen. EMG2926-Q10A User’s Guide...
  • Page 190 Appendix A Pop-up Windows, JavaScript and Java Permissions Figure 128 Opera: Enabling Java To customize JavaScript behavior in the Opera browser, click JavaScript Options. Figure 129 Opera: JavaScript Options Select the items you want Opera’s JavaScript to apply. EMG2926-Q10A User’s Guide...

  • Page 191: Appendix B Setting Up Your Computer's Ip Address

    PP EN D I X Setting Up Your Computer’s IP Address Note: Your specific EMG2926-Q10A may not support all of the operating systems described in this appendix. See the product specifications for more information about which operating systems are supported.
  • Page 192 Appendix B Setting Up Your Computer’s IP Address In the Control Panel, click the Network Connections icon. Right-click Local Area Connection and then select Properties. On the General tab, select Internet Protocol (TCP/IP) and then click Properties. EMG2926-Q10A User’s Guide...
  • Page 193 Appendix B Setting Up Your Computer’s IP Address The Internet Protocol TCP/IP Properties window opens. EMG2926-Q10A User’s Guide...
  • Page 194 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also go to Start > Control Panel > Network Connections, right-click a network connection, click Status and then click the Support tab to view your IP address and connection information. EMG2926-Q10A User’s Guide...
  • Page 195 Appendix B Setting Up Your Computer’s IP Address Windows Vista This section shows screens from Windows Vista Professional. Click Start > Control Panel. In the Control Panel, click the Network and Internet icon. Click the Network and Sharing Center icon. Click Manage network connections. EMG2926-Q10A User’s Guide...
  • Page 196 Right-click Local Area Connection and then select Properties. Note: During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties. EMG2926-Q10A User’s Guide...
  • Page 197 Appendix B Setting Up Your Computer’s IP Address The Internet Protocol Version 4 (TCP/IPv4) Properties window opens. EMG2926-Q10A User’s Guide...
  • Page 198 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also go to Start > Control Panel > Network Connections, right-click a network connection, click Status and then click the Support tab to view your IP address and connection information. EMG2926-Q10A User’s Guide...
  • Page 199 This section shows screens from Windows 7 Enterprise. Click Start > Control Panel. In the Control Panel, click View network status and tasks under the Network and Internet category. Click Change adapter settings. Double click Local Area Connection and then select Properties. EMG2926-Q10A User’s Guide...
  • Page 200 Appendix B Setting Up Your Computer’s IP Address Note: During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties. EMG2926-Q10A User’s Guide...
  • Page 201 Appendix B Setting Up Your Computer’s IP Address The Internet Protocol Version 4 (TCP/IPv4) Properties window opens. EMG2926-Q10A User’s Guide...
  • Page 202 Click OK to close the Local Area Connection Properties window. Verifying Settings Click Start > All Programs > Accessories > Command Prompt. In the Command Prompt window, type "ipconfig" and then press [ENTER]. The IP settings are displayed as follows. EMG2926-Q10A User’s Guide...
  • Page 203 Mac OS X: 10.3 and 10.4 The screens in this section are from Mac OS X 10.4 but can also apply to 10.3. Click Apple > System Preferences. In the System Preferences window, click the Network icon. EMG2926-Q10A User’s Guide...
  • Page 204 Appendix B Setting Up Your Computer’s IP Address When the Network preferences pane opens, select Built-in Ethernet from the network connection type list, and then click Configure. For dynamically assigned settings, select Using DHCP from the Configure IPv4 list in the TCP/IP tab. EMG2926-Q10A User’s Guide...
  • Page 205 • In the Router field, type the IP address of your device. Click Apply Now and close the window. Verifying Settings Check your TCP/IP properties by clicking Applications > Utilities > Network Utilities, and then selecting the appropriate Network Interface from the Info tab. EMG2926-Q10A User’s Guide...
  • Page 206 Figure 130 Mac OS X 10.4: Network Utility Mac OS X: 10.5 and 10.6 The screens in this section are from Mac OS X 10.5 but can also apply to 10.6. Click Apple > System Preferences. In System Preferences, click the Network icon. EMG2926-Q10A User’s Guide...
  • Page 207 Appendix B Setting Up Your Computer’s IP Address When the Network preferences pane opens, select Ethernet from the list of available connection types. From the Configure list, select Using DHCP for dynamically assigned settings. EMG2926-Q10A User’s Guide...
  • Page 208 • In the IP Address field, enter your IP address. • In the Subnet Mask field, enter your subnet mask. • In the Router field, enter the IP address of your EMG2926-Q10A. Click Apply and close the window. Verifying Settings Check your TCP/IP properties by clicking Applications >...
  • Page 209 When the Network Settings window opens, click Unlock to open the Authenticate window. (By default, the Unlock button is greyed out until clicked.) You cannot make changes to your configuration unless you first enter your admin password. EMG2926-Q10A User’s Guide...
  • Page 210 Appendix B Setting Up Your Computer’s IP Address In the Authenticate window, enter your admin account name and password then click the Authenticate button. In the Network Settings window, select the connection that you want to configure, then click Properties. EMG2926-Q10A User’s Guide...
  • Page 211 Click OK to save the changes and close the Properties dialog box and return to the Network Settings screen. If you know your DNS server IP address(es), click the DNS tab in the Network Settings window and then enter the DNS server information in the fields provided. EMG2926-Q10A User’s Guide...
  • Page 212 Verifying Settings Check your TCP/IP properties by clicking System > Administration > Network Tools, and then selecting the appropriate Network device from the Devices tab. The Interface Statistics column shows data if your connection is working properly. EMG2926-Q10A User’s Guide...
  • Page 213 The following screens use the default openSUSE 10.3 installation. Note: Make sure you are logged in as the root administrator. Follow the steps below to configure your computer IP address in the KDE: Click K Menu > Computer > Administrator Settings (YaST). EMG2926-Q10A User’s Guide...
  • Page 214 Appendix B Setting Up Your Computer’s IP Address When the Run as Root - KDE su dialog opens, enter the admin password and click OK. When the YaST Control Center window opens, select Network Devices and then click the Network Card icon. EMG2926-Q10A User’s Guide...
  • Page 215 Appendix B Setting Up Your Computer’s IP Address When the Network Settings window opens, click the Overview tab, select the appropriate connection Name from the list, and then click the Configure button. When the Network Card Setup window opens, click the Address tab EMG2926-Q10A User’s Guide...
  • Page 216 Click Next to save the changes and close the Network Card Setup window. If you know your DNS server IP address(es), click the Hostname/DNS tab in Network Settings and then enter the DNS server information in the fields provided. EMG2926-Q10A User’s Guide...
  • Page 217 Click the KNetwork Manager icon on the Task bar to check your TCP/IP properties. From the Options sub-menu, select Show Connection Information. Figure 134 openSUSE 10.3: KNetwork Manager When the Connection Status - KNetwork Manager window opens, click the Statistics tab to see if your connection is working properly. EMG2926-Q10A User’s Guide...
  • Page 218 Appendix B Setting Up Your Computer’s IP Address Figure 135 openSUSE: Connection Status - KNetwork Manager EMG2926-Q10A User’s Guide...

  • Page 219: Appendix C Common Services

    File Transfer Program, a program to enable fast transfer of files, including large files that may not be possible by e-mail. H.323 1720 NetMeeting uses this protocol. HTTP Hyper Text Transfer Protocol - a client/server protocol for the world wide web. EMG2926-Q10A User’s Guide...
  • Page 220 Simple Mail Transfer Protocol is the message- exchange standard for the Internet. SMTP enables you to move messages from one e-mail server to another. SNMP TCP/UDP Simple Network Management Program. SNMP-TRAPS TCP/UDP Traps for use with the SNMP (RFC:1215). EMG2926-Q10A User’s Guide...
  • Page 221 Its primary function is to allow users to log into remote host systems. TFTP Trivial File Transfer Protocol is an Internet file transfer protocol similar to FTP, but uses the UDP (User Datagram Protocol) rather than TCP (Transmission Control Protocol). VDOLIVE 7000 Another videoconferencing solution. EMG2926-Q10A User’s Guide...

  • Page 222: Appendix D Legal Information

    The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved.

  • Page 223: Zyxel Limited Warranty

    Hereby, ZyXEL declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. [Spanish] Por medio de la presente ZyXEL declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. EMG2926-Q10A User’s Guide...
  • Page 224 The following countries have restrictions and/or requirements in addition to those given in the table labeled “Overview of Regulatory Requirements for Wireless LANs”:. Overview of Regulatory Requirements for Wireless LANs Frequency Band (MHz) Max Power Level Indoor ONLY Indoor and Outdoor (EIRP) (mW) 2400-2483.5 5150-5350 5470-5725 1000 Belgium EMG2926-Q10A User’s Guide...

  • Page 225: Safety Warnings

    Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one. • Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. EMG2926-Q10A User’s Guide...
  • Page 226 Your product is marked with this symbol, which is known as the WEEE mark. WEEE stands for Waste Electronics and Electrical Equipment. It means that used electrical and electronic products should not be mixed with general waste. Used electrical and electronic equipment should be treated separately. EMG2926-Q10A User’s Guide...

  • Page 227: Appendix E Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Asia China • ZyXEL Communications (Shanghai) Corp. ZyXEL Communications (Beijing) Corp. ZyXEL Communications (Tianjin) Corp. • http://www.zyxel.cn India • ZyXEL Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •...
  • Page 228 • ZyXEL Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Thailand • ZyXEL Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • ZyXEL Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • ZyXEL Deutschland GmbH • http://www.zyxel.de Belarus • ZyXEL BY • http://www.zyxel.by...
  • Page 229 Appendix E Customer Support Belgium • ZyXEL Communications B.V. • http://www.zyxel.com/be/nl/ Bulgaria • ZyXEL България • http://www.zyxel.com/bg/bg/ Czech • ZyXEL Communications Czech s.r.o • http://www.zyxel.cz Denmark • ZyXEL Communications A/S • http://www.zyxel.dk Estonia • ZyXEL Estonia • http://www.zyxel.com/ee/et/ Finland • ZyXEL Communications •...
  • Page 230 • ZyXEL Communications Poland • http://www.zyxel.pl Romania • ZyXEL Romania • http://www.zyxel.com/ro/ro Russia • ZyXEL Russia • http://www.zyxel.ru Slovakia • ZyXEL Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • ZyXEL Spain • http://www.zyxel.es Sweden • ZyXEL Communications • http://www.zyxel.se Switzerland •...
  • Page 231 • http://www.zyxel.com/ec/es/ Ecuador • ZyXEL Communication Corporation • http://www.zyxel.com/ec/es/ Middle East Egypt • ZyXEL Communication Corporation • http://www.zyxel.com/homepage.shtml Middle East • ZyXEL Communication Corporation • http://www.zyxel.com/homepage.shtml North America • ZyXEL Communications, Inc. - North America Headquarters • http://www.us.zyxel.com/ EMG2926-Q10A User’s Guide...
  • Page 232 Appendix E Customer Support Oceania Australia • ZyXEL Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za EMG2926-Q10A User’s Guide...

  • Page 233: Index

    Common Internet File System, see CIFS Configuration restore contact information content filtering encryption by keyword (in URL) and local (user) database Cookies copyright WPA compatible CPU usage 26, 33 ESSID customer support FCC interference statement DDNS file sharing EMG2926-Q10A User’s Guide...
  • Page 234 Internet Group Multicast Protocol media file 152, 155 version type IGMP version media server Internet Group Multicast Protocol overview IP Address 91, 101 meida file play IP alias Memory usage 26, 33 IP Pool mode Multicast IGMP EMG2926-Q10A User’s Guide...
  • Page 235 Static Route services Status port speed 26, 34 StreamBoost PPPoE automatic update dial-up connection bandwidth product registration bandwidth and performance data rate device priority download traffic example maximum bandwidth Quality of Service (QoS) overview Quick Start Guide EMG2926-Q10A User’s Guide...
  • Page 236 UPnP Windows USB media sharing WPA compatible user authentication local (user) database RADIUS server User Name Wake On LAN WAN (Wide Area Network) WAN MAC address warranty note Web Configurator how to access Overview web configurator EMG2926-Q10A User’s Guide...

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