Troubleshooting; Mc55 - Motorola MC55 User Manual

7 - 6 MC55 User Guide

Troubleshooting

MC55

Troubleshooting the MC55
Table 7-1
Problem
When pressing the
power button the
MC55 does not turn
on.
When pressing the
power button the
MC55 does not turn
on but two LEDs blink.
Rechargeable battery
did not charge.
Cannot see
characters on display.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
Cause
Battery not Charge or replace the battery in the MC55.
charged.
Battery not installed Install the battery properly. See
properly.
System crash. Perform a warm boot. If the MC55 still does not turn on, perform a
cold boot. See
Battery charge is at Charge or replace the battery in the MC55.
a level where data
is maintained but
battery should be
re-charged.
Battery failed. Replace battery. If the MC55 still does not operate, perform a
warm boot, then a cold boot. See
2-14.
MC55 removed Insert MC55 in cradle. The 3600 mAh battery fully charges in less
from cradle while than six hours.
battery was
charging.
Extreme battery Battery does not charge if ambient temperature is below 0°C
temperature. (32°F) or above 40°C (104°F).
MC55 not powered Press the Power button.
on.
MC55 removed Replace the MC55 in the cradle, or reattach the communication
from cradle or cable and re-transmit.
disconnected from
host computer
during
communication.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup. Refer to the MC55 Integrator Guide for details.
software was
incorrectly installed
or configured.
Volume setting is Adjust the volume. See
low or turned off.
Solution
Installing the Battery on page
Resetting the MC55 on page
Resetting the MC55 on page
Adjusting Volume on page
1-7.
2-14.
2-10.