Before You Call; Troubleshooting - Frigidaire Freezer Use & Care Manual

1-800-944-9044 (United States)
1-800-265-8352 (Canada)
Before calling for service, review this list. It may save you time and expense. This list includes com-
mon occurrences that are not the result of defective workmanship or materials in this appliance.
PROBLEM
APPLIANCE OPERATION
Appliance
• Appliance is plugged into a
does not run.
• Temperature Control is in the
• Appliance may not be
• House fuse blown or tripped
• Power outage.
Appliance
• Room or outside weather
runs too much
or too long.
• Appliance has recently been
• Large amounts of warm
• Door is opened too frequently
• Door may be slightly open.
• Temperature control is set
• Gaskets are dirty, worn,
APPLIANCE TEMPERATURES
Interior ap-
• Temperature control is set
pliance tem-
perature is
too cold.
Temperature
• Temperature control is set
inside appli-
ance is too
• Door is opened too frequently
warm.
• Door may not be seating properly.
• Large amount of warm
• Unit has recently been
"LO" is
• Control has been locked.
displayed on
control.
"E7", "E8",
• The control has registered an
"E9" is
displayed on
control.
CAUSE
circuit that has a ground
fault interrupt.
OFF position.
plugged in or plug is loose.
circuit breaker.
is hot.
disconnected for a period
of time.
or hot food have been
stored recently.
or too long.
too low.
cracked, or poorly fitted.
too low.
too warm.
or too long.
or hot food has been
stored recently.
disconnected for a period
of time.
error code.

BEFORE YOU CALL

CORRECTION
• Use another circuit. If you are unsure
about the outlet, have it checked by a
certified technician.
• See ELECTRONIC CONTROL section.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15-amp time-delay
fuse. Reset circuit breaker.
• Check house lights. Call local electric company.
• It's normal for the appliance to work longer
under these conditions.
• It takes 24 hours for the appliance to cool
down completely.
• Warm food will cause appliance to run more
until the desired temperature is reached.
• Warm air entering the appliance causes it to
run more. Open door less often.
• See "DOOR PROBLEMS".
• Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
• Clean or change gasket. (See Care and
Cleaning Chart). Worn, cracked or poorly
fitting gaskets should be replaced.
• Set control to a warmer setting. Allow several
hours for temperature to stabilize.
• Turn control to a colder setting. Allow several
hours for temperature to stabilize.
• Warm air enters the appliance every time the
door is opened. Open door less often.
• See "DOOR PROBLEMS".
• Wait until the appliance has had a chance to
reach its selected temperature.
• Appliance requires 24 hours to cool
down completely.
• Press the CONTROL LOCK key for three
seconds to unlock.
• For toll-free telephone support in the U.S.
and Canada: 1-800-374-4432
Visit our web site at
www.frigidaire.com.
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