Table of Contents
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Most laundering problems are easily solved if you understand the cause.
Check these lists for common laundry and washer problems. If you need
further assistance, see the back cover,
Problem
Possible Cause
Solution
Washer Leaks
Household plumbing isIeaking.
Repair pIumbing.
Inlet hoses not tight.
Tighten hoses (see "lnstailation
Instructions").
Inlet hose washers not
Reseat washers (see "Installation
properly seated,
Instructions").
Drain hose not propedy
Clamp drain hose (see "Installation
clamped or is off.
Instructions").
Drain is cIogged.
Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gal (64 L) of water per minute.
Tub moved forward during
Ensure tub is centered before
unloading, causing water to
starting washer.
deflect off tub dng.
Unit not level causing water
Ensure front feet are installed and
to deflect off tub ring.
nuts are tightened. Level washer.
Reset rear legs (see "Instaliation
Instructions").
Load is unbalanced. Spray
Redistribute the load.
rinses are deflecting off load.
Washer is overloaded. Fills or
Reduce Ioad size.
spray rinses are deflecting off
load.
Won't Drain/
Drain hose is kinked or
Straighten or unplug hose (see
Won't Spin/
clogged.
"Installation Instructions").
Wet Loads
Correct operation of
After a wash or rinse, the washer will
neutral drain,
drain without spinning. After draining,
the spinning begins.
Lid is open.
Close the lid.
Drain hose is more than
Lower drain hose (see "InstalIation
96 in (2.4 m) above floor.
Requirements").
Too much detergent -
Use less detergent.
excessive sudsing.
Wrong cycle for load
Choose a cycle with a higher spin
being washed,
speed (see "Operating Your
Washer"),
25
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Table of Contents
Need help?
Do you have a question about the Washer and is the answer not in the manual?
Questions and answers
my washer starts agitating when i start it on any option before it starts to overfill with water. it is off cycle.. how do I correct it?
my washer starts agitating when i start it on any option before it starts to overfill with water. it is off cycle.. how do I correct it?
A Kenmore washer that starts agitating while filling with water may have a faulty load sensing switch. This switch controls when the washer should begin agitating based on water levels. If it's malfunctioning, the washer may start agitating too early.
To fix this issue:
1. Check the Load Sensing Switch – This component may be worn out or faulty. Replacing it should correct the timing issue.
2. Inspect the Wiring and Connections – Ensure all connections to the switch are secure and not damaged.
3. Test the Washer – After replacing the switch, run a test cycle to confirm the washer fills before agitating.
If the problem continues, further troubleshooting of the control board or timer may be needed.
This answer is automatically generated
removing selector knob
To remove the selector knob on a Kenmore washer, use wire or string to help pull off the old knob. Alternatively, you can use needlenose pliers to lift or depress any locking tabs behind the knob. Once loose, pull the knob straight off the selector switch stem.
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How do I calibrate my washer
To calibrate your Kenmore top-load washer with a vertical modular drive system after replacing certain parts (electronic control board, drive motor, motor capacitor, or tub suspension springs), follow these steps:
1. Unplug the washer for a few minutes, then plug it back in.
2. Put the washer in standby mode (no cycle running, all LEDs off).
3. Enter calibration mode:
- Turn the cycle selector knob counterclockwise one full turn.
- Quickly turn the knob clockwise three clicks, counterclockwise one click, then clockwise one click.
- All LEDs should light up, indicating you are in diagnostic mode.
- Turn the knob until only the "Rinse" LED is on.
4. Start calibration by pressing the "Start" button. The washer will begin a self-calibration cycle.
5. Wait for completion—the cycle takes a few minutes.
6. Once done, the washer will shut off automatically.
7. Test the washer by running a small load.
If the washer does not enter calibration mode, repeat the process carefully.
This answer is automatically generated