Troubleshooting; Further Information And Contact - Wasabi 360 Ultra User Manual

Troubleshooting
There are several situations which will result in Wasabi 360 Ultra displaying an error message instead of the ISO list
when you navigate to Video Library in order to display the menu system. These error messages are explained below:

ERROR: NTFS cluster size is not 4kb – non‐standard cluster sizes are not supported, your HDD must be
formatted with NTFS using the standard 4kb cluster size

ERROR: HDD not NTFS formatted – the HDD connected to your Wasabi 360 Ultra MUST be formatted with
NTFS. Other file system formats such as FAT32 are not supported (due to the fact that FAT32 cannot
accommodate files larger than 4GB)

ERROR: HDD not connected – a HDD could not be detected. Check that the HDD is properly connected to
Wasabi 360 Ultra and reset the Xbox 360

ERROR: ODD not connected – the ODD connection could not be detected. The original disc drive for your
Xbox 360 must be connected as per the instructions in the installation manual. Check the connection and try
again

ERROR: \wasabi\key.bin not found – the Key.bin file was not found on your HDD. Ensure that your Key.bin
file is placed on the HDD according to the preceding instructions
Further Information and Contact
Wasabi 360 Ultra official website: http://www.wasabi360.com
Technical Support e‐mail: support@wasabi360.com
Wholesale enquiry e‐mail: sales@wasabi360.com
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