Sony STR-DN840 Operating Instructions Manual page 107

• Depending on the playback
equipment, you may need to set up the
equipment. Refer to the operating
instructions supplied with each
equipment.
• Be sure to use a High Speed HDMI
cable when you view images or listen
to sound, especially for the 1080p,
Deep Color (Deep Colour), 4K or 3D
transmission.
No 3D image appears on the TV.
• Depending on the TV or the video
equipment, 3D images may not be
displayed. Check the 3D image
formats supported by the receiver
(page 120).
No 4K image appears on the TV.
• Depending on the TV or the video
equipment, 4K images may not be
displayed. Check your video capability
and setting of your TV and video
equipment. Also, make sure you
connect the video equipment to 4K
available HDMI IN jack of this
receiver.
When the receiver is in standby mode,
there is no image output from the TV.
• When the receiver enters into standby
mode, image is from the last HDMI
equipment selection before you turned
off the receiver. If you are enjoying
other equipment, play the equipment
and perform the One-Touch Play
operation, or turn on the receiver to
select the HDMI equipment you want
to enjoy.
• Make sure "Pass Through" is set to
"On" in the HDMI Settings menu if
you connect equipment not compatible
with the "BRAVIA" Sync to the
receiver (page 94).
The OSD menu does not appear on the
TV screen.
• Press HOME.
• Check that the TV is connected
correctly.
• Depending on the TV, the OSD menu
may take some time to appear on the
TV screen.
Display panel is turned off.
• If PURE DIRECT indicator lights up,
press PURE DIRECT to turn off the
function (page 55).
• Press DIMMER on the receiver to
adjust the brightness of the display
panel.
Sound
There is no sound, no matter which
equipment is selected, or only a very
low-level sound is heard.
• Check that all connecting cords are
inserted to their input/output jacks for
the respective jacks of the receiver,
speakers and the equipment.
• Check that both the receiver and all
equipment are turned on.
• Check that MASTER VOLUME
control is not set to "VOL MIN".
• Check that the SPEAKERS is not set
to "SPK OFF" (page 35).
• Check that headphones are not
connected to the receiver.
• Press on the remote control to
cancel the muting function.
• Try pressing the input button on the
remote control or turning the INPUT
SELECTOR on the receiver to select
the equipment of your choice
(page 41).
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US