Page 1 SETU ATA211G System Manual...
Page 3 SETU ATA211G VoIP-FXS-GSM Adaptor System Manual...
Page 4 While every reasonable effort has been made to ensure accuracy of content in this document, Matrix Comsec assumes no responsibility for errors or omissions that may occur herein. No liability is assumed for damages, costs, expenses resulting from unauthorized modifications or repairs to the product;...
Page 5: Table Of Contents
Introduction..............................1 Welcome ................................1 About this System Manual ..........................1 How to Read this System Manual ........................2 Know Your SETU ATA211G .......................... 5 Overview ................................5 Applications of SETU ATA211G ......................... 8 Getting Started.............................. 11 Preparing for Installation ........................... 11 Connecting SETU ATA211G ..........................
Page 6 Features of SETU ATA211G ........................111 Call Hold ................................111 Making a Second Call ............................. 112 Call Transfer ..............................113 Call Toggle ..............................115 Call Waiting ..............................116 Conference ..............................119 Do-Not-Disturb ..............................120 Call Forward ..............................122 Hotline ................................126 Caller ID Restriction ............................
Page 7: Introduction
CHAPTER 1 Welcome Thank You for choosing SETU ATA211G! This product is designed to give you the highest performance, combined with real ease of use. We hope you will make the optimum use of intelligent, intuitive, feature-packed VoIP Phone Adapter. We recommend you to read this document carefully to get acquainted with the product before installing and operating it.
Page 8: How To Read This System Manual
How to Read this System Manual This System Manual is organized in a manner to help you get familiar with SETU ATA211G, learn how to install it, how to connect it to the IP network, how to configure the Basic Settings that allow you to start making and receiving calls, and move on to the Advanced configuration to use the special features and functions.
Page 9 A person who maintains the LAN network of an organization. Using this manual, you will be able to install, operate and make optimum use of SETU ATA211G. If you encounter any technical problems, please contact your Dealer/reseller or Matrix for support.
Page 10 Matrix SETU ATA211G System Manual...
Page 11: Know Your Setu Ata211G
ATA211G has three voice ports, viz. FXS, SIP and Mobile. ATA211G has 1 WAN Port, 1 LAN Port, 1 FXS Port, 1 Mobile Port, an antenna connector, a power socket, and 5 LEDs as shown in below figure. Matrix SETU ATA211G System Manual...
Page 12 To connect to the IP network over a DSL Modem or Router or a LAN Swtich RJ11 To connect a standard telephone instrument or a PBX. SIM holder To connect to GSM network. Antenna SMA (Male) To connect Mobile port antenna. Matrix SETU ATA211G System Manual...
Page 13 SETU ATA211G has an LED each for the FXS port, the Mobile port, the SIP Trunks (SIP1, SIP2) and POWER, to indicate the status of the ports, and various events occurring on the ports, including errors. ANTENNA Matrix SETU ATA211G System Manual...
Page 14: Applications Of Setu Ata211G
IP Network ATA211G Broadband Modem/Router Mobile Proxy Network SOHO Application: Small Office owners can use ATA211G to make low-cost calls to their overseas customers, employees, suppliers, etc. IP Network ATA211G Broadband Modem/Router Mobile Proxy Network Matrix SETU ATA211G System Manual...
Page 15 IP Network Proxy FXS1 ATA211G Broadband Modem/Router Switch Mobile Network Peer-to-Peer Call Application: Corporate Offices also use SETU ATA211G to communicate between various branch offices, at no cost. Location D Location A ATA211G ATA211G Broadband Modem/Router IP Network Location C...
Page 16 Matrix SETU ATA211G System Manual...
Page 17: Getting Started
Verify the package contents. Contact your vendor/Service Provider/administrator, if any of the above listed items is missing or damaged. Protecting SETU ATA211G and yourself You are recommended to take the following measures to protect yourself and SETU ATA211G. Installation Precautions Do not install the system in a place where, •...
Page 18: Safety Instructions
Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners. Use only dry and soft cloth. Always get your product serviced by a trained, qualified person. Contact your authorised dealer or Matrix support, • liquid has been spilled into the product or the product has been exposed to rain or water.
Page 19: Connecting Setu Ata211G
Connect a standalone computer/ LAN Switch to the LAN Port of SETU ATA211G using an Ethernet cable. • Connect the WAN Port of SETU ATA211G to the IP Network - a DSL modem or Router or a LAN Switch - using the Ethernet cable provided to you.
Page 20 Basic Settings for instructions. • Insert SIM Card into the SIM holder of the Mobile Port of SETU ATA211G. To do this, • press the SIM holder lock (the small yellow button). You may use a blunt pin to press the lock button.
Page 21 SIP2 is enabled but not registered with the SIP server (SIP is Blinks Slow configured for P2P calling). SIP2 is disabled. You can also view the status of the ports on the Status page of the web-based graphical user interface of SETU ATA211G. Matrix SETU ATA211G System Manual...
Page 22: Configuring Setu Ata211G
Admin Mode Admin is defined as the person who installs, configures and maintains the SETU ATA211G. The Admin can also be the User. In the Admin mode, you have full access to system configuration, all configurable parameters, features and facilities, and system maintenance: •...
Page 23 If required, change the IP Address and the Subnet of the computer. You may also connect the LAN port of SETU ATA211G to a LAN switch. If you connect the LAN port of SETU ATA211G to a LAN Switch, make sure that the IP Address of LAN port of SETU does not conflict with the IP Address of any device on the LAN, and SETU ATA211G is in the same Subnet as the LAN computer.
Page 24 On successful login, the Admin mode page will open. • The left pane shows the links Basic Settings, Advanced Settings, Supplementary Services, and Status. Basic Settings are sufficient to get your SETU ATA211G into operation. • Click the links to expand. To log in as User, •...
Page 25 To change IP Address of the LAN Port, dial 12<LAN IP Address>#* . For example, to change the IP address to to 192.168.2.21, dial 12192168002021#* • When you dial a valid command, SETU ATA211G plays a confirmation tone for 3 seconds, and plays the programming tone. •...
Page 26 Matrix SETU ATA211G System Manual...
Page 27: Configuring Basic Settings
Configuring Basic Settings CHAPTER 4 The Basic Settings enable you to configure SETU ATA211G for basic functions. As Basic Settings cover much of your configuration requirements, you will be able to operate and use the system efficiently, when you configure Basic Settings.
Page 28 The instructions provided in this chapter, describe selective configuration of the Basic Settings pages. Click Basic Settings to expand. The following links appear under Basic Settings: • Region • • Mobile • • Passwords • Network Each of these are explained in detail in the following.  Matrix SETU ATA211G System Manual...
Page 29: Region
Default: India. During an incoming call, SETU ATA211G will play the ring over the SLT as per the Ring Cadence of the country you selected. For a complete list of Ring Cadences of different countries supported by SETU ATA211G, see “Appendix”.
Page 30 These public internet time servers provide time offset from the Greenwich Mean Time (GMT), and you can select the time according to the time zone of the country you are installing the SETU ATA211G. For instance, if your ATA211G is installed in India, you can select the time zone for India (GMT+5.30 Calcutta, Chennai, Mumbai, and New Delhi).
Page 31: Sip Trunks
SIP Trunks SETU ATA211G supports three SIP trunks, which may be configured as Proxy or Non-Proxy, i.e. Peer-to-Peer trunks. You may register with three different ITSPs and use their services. Click the SIP link. The parameters of SIP Trunk 1 appear on your screen.
Page 32 Select Proxy, if you want to register this SIP trunk with an ITSP or a Registrar Server. • Select Peer-to-Peer, if you want to use the trunk for Peer-to-Peer (non-proxy) calls. If you select Peer-to-Peer, you must also configure the number strings in the Peer-to-Peer Table. Matrix SETU ATA211G System Manual...
Page 33 In the Number field, enter the peer-to-peer number string - prefix or entire number - that will be dialed. The number string must not exceed 24 characters. Default: Blank. If the number to be dialed out is <dialednumber@destination address>, for example, 123@abc.com, you must enter 1234 in this field. Matrix SETU ATA211G System Manual...
Page 34 If you have defined the SIP trunk mode as Proxy, enter the Authentication Password provided by your ITSP. If you have defined the trunk mode as Peer-to-Peer, enter a password of your preference as Authentication Password. SIP Registration is applicable for Proxy SIP Trunks only. Default: Disabled. Matrix SETU ATA211G System Manual...
Page 35 To add ‘rinstance’ in the REGISTER Message, keep this feature enabled. Default: Disabled. ‘rinstance’ is any random value which can be used by the SETU ATA211G to fetch its own contact binding, i.e. to know the Registration Expiry Timer assigned by the server.
Page 36: Incoming Call
• Answer the call, collect number & route to FXS: Select this option, if FXS port of SETU ATA211G is connected to the FXO port of the PBX and you want callers to reach extensions of the PBX by simply dialing the extension number.
Page 37 Answer the call, collect number & route to Mobile: Select this option, if you want the system to first answer the call on the SIP trunk, play dial tone to the caller, collect the digits and route the call to the Mobile port. Matrix SETU ATA211G System Manual...
Page 38 Range of the ring timer is of 01 to 99 seconds. Default: 45 sec. SETU ATA211G supports display of Calling Line Identity (CLI) received in the SIP request message on the FXS port. To display CLI Number on FXS Port, you may select: •...
Page 39 Digest: Select this type of authentication if you want to allow incoming calls on the SIP Trunk only after callers have authenticated themselves with their User ID and Password. Default: Disabled. If you have selected PIN, you must configure the PIN Authentication Table. To do this, • Click the arrow icon. Matrix SETU ATA211G System Manual...
Page 40 The PIN number can have a maximum of 4 digits. The characters allowed are: 0-9,*, # • If you have finished entering, click Submit to save. • Close the window. See “PIN Authentication”. If you enable Digest Authentication, you must configure the Digest Authentication Table. To do this, Matrix SETU ATA211G System Manual...
Page 41 Enter the User ID to be authenticated along with its corresponding Password against each Index in the Table. The User ID may be a maximum of 40 characters. The User Password may be a maximum of 16 characters. Matrix SETU ATA211G System Manual...
Page 42 Vocoders are the various voice codecs used to compress the data in RTP packets for optimum use of bandwidth and for ensuring voice quality. You can set 4 Vocoder options in the order of preference. The Vocoders supported by SETU ATA211G in the order of preference, i.e. 1st to 4th, listed in the Used Codecs box are: •...
Page 43 ITSP you have subscribed this SIP trunk restricts the dialing of the prefix 00 for international numbers. If you happen to dial this prefix, your call will be rejected by the ITSP. ANT is also used when SETU ATA211G is deployed for networking between PBXs at multiple sites, and “Multi Stage Dialing”...
Page 44 In this table, you can store as many as 24 Dialed Numbers and their corresponding Substitute Numbers, at Index Numbers 01 to 24. • In the Dialed Number column, enter the numbers that need to be modified when dialed out from this SIP trunk. Matrix SETU ATA211G System Manual...
Page 45 • Select STUN if your ATA is located behind the NAT router other than Symmetric. Make sure you disable Outbound Proxy on SIP trunk and configure the STUN Server Address and port “System Parameters”. Matrix SETU ATA211G System Manual...
Page 46 G.711. Default: T.38 (UDPTL). If the FAX sent using T.38 is rejected, SETU ATA211G will use Pass Through as the Fall Back protocol to send the fax. In the Returned Calls to Original Caller (RCOC) option, enable the type of RCOC you want to set for the SIP Trunk.
Page 47 If you have completed the configuration of SIP Trunk 1, click Submit to save settings. To configure another SIP trunk, click the SIP Trunk Number tab. Follow the same instructions as described here to configure the next SIP trunk. Matrix SETU ATA211G System Manual...
Page 48: Mobile Port
Mobile Port SETU ATA211G supports a Mobile Port. Insert the SIM card in the SIM holder to get your ATA211G connected to the GSM network. To configure the Mobile Port parameters, Click Mobile. Click More button to view all Mobile parameters on this page.
Page 49 Fixed Destination Number as per the Incoming Call Route you select: SIP1, SIP2, SIP3 or Dialed Number Table. If you select this option, define the destination number in the Fixed Destination Number field and select the Incoming Call Route. Matrix SETU ATA211G System Manual...
Page 50 When the caller dials the number, the system collects the digits and routes the call as per the Incoming Call Route you select: SIP1, SIP2, SIP3 or Dialed Number Table. If you select this option, select the Incoming Call Route. You may also configure the Ring Timer. Matrix SETU ATA211G System Manual...
Page 51 Mobile port using SIP1/SIP2/SIP3 trunk. • Dialed Number Table: Select this option Incoming Call Route if you want SETU ATA211G to route the incoming call on the basis of the number dialed. If you select this option, you must also configure the Dialed Number Table.
Page 52 Click the arrow icon. • The Dialed Number Table opens in a new window. For each Index number, • Enter the desired Number you want to store in the table. The number must not exceed 24 characters. Matrix SETU ATA211G System Manual...
Page 53 If you want to Authenticate Incoming Calls on the Mobile port only after callers have authenticated themselves, enable the PIN Authentication check box. Default: Disabled. You must configure the PIN Authentication Table. To do this, Matrix SETU ATA211G System Manual...
Page 54 Enter the PIN to be authenticated against each Index in the Table. The PIN number can have a maximum of 4 digits. The characters allowed are: 0-9,*, # • If you have finished entering, click Submit to save. • Close the window. See “PIN Authentication”. Matrix SETU ATA211G System Manual...
Page 55 Automatic Number Translation (ANT) enables you to modify or translate the dialed number into another number. ANT is useful when you need to modify or replace a few digits of the dialed number with other digits, before the system dials out the number. Matrix SETU ATA211G System Manual...
Page 56 In the Dialed Number column, enter the numbers that need to be modified when dialed out from the Mobile Port. • In the Substitute Number column, enter the numbers which the system should dial out in place of the dialed numbers. Matrix SETU ATA211G System Manual...
Page 57 In Mobile Network Selection option, set the network selection mode as Automatic or Manual. When SETU ATA211G is located in the home region, the SIM card gets registered with the Network Operator of that SIM only, leading to no extra charges (roaming charges) to the user. Whereas, if SETU...
Page 58 To replace the prefix with another number you may configure Number String. You can configure the number string of maximum 6 digits. If you want to remove '+', keep the Number String blank. Click Submit to save the configurations. Matrix SETU ATA211G System Manual...
Page 59: Fxs Port
FXS Port SETU ATA211G supports an FXS port. Depending upon your requirement, you can either connect an standard, analog telephone instrument to the FXS port, or interface the FXS port with the FXO port of a PBX. To configure the FXS port parameters, Click FXS.
Page 60: Outgoing Call
Select Route all calls as per Dialed Number Table, if you want specific numbers to be routed though specific SIP Trunks only. If you select this option, you must configure the Dialed Number Table. To do this, • Click the arrow icon. Matrix SETU ATA211G System Manual...
Page 61 For calls made from the FXS port, select the the destination trunk for the option If dialed number does not match with either of the programmed number in the Dialed Number Table & call is made from Mobile, route the call through. Default, SIP Trunk 1. Matrix SETU ATA211G System Manual...
Page 62 The PIN number can be of a maximum of 4 digits. The characters allowed are (0-9,*, #). • If you have finished entering, click Submit to save. • Close the window. To know more about this feature, see “PIN Authentication”. Matrix SETU ATA211G System Manual...
Page 63 You may disable the feature you do not want to allow on the FXS Port. 2. Class of Service (CoS) defines the set features of SETU ATA211G that the phone connected to the FXS port is to be allowed access...
Page 64 If a PCO machine is connected to the FXS port of the SETU ATA211G, whenever the Called Party (remote party) disconnects, the FXS port of SETU ATA211G needs to be informed of this event in the form of a signal, so that the PCO machine can consider the call as complete and stop billing. In the absence of such a signal, the call will be considered as completed only when the Caller goes On-hook, resulting in inaccurate billing.
Page 65 Default: 32 msec. Select the appropriate AC Impedance according to the AC Impedance supported by the device connected to the FXS port of SETU ATA211G. The device may be a phone or a PBX. You may select from the following impedance options: 600 ...
Page 66 You may also adjust the Listening Volume (Receive) on FXS port to increase or decrease the volume of the remote party's voice being transmitted to you. Select the required Listening Volume level from the drop-down list. Default: 0 db. Click Submit to save the settings. Matrix SETU ATA211G System Manual...
Page 67: Passwords
The default Admin and the default User Password are the same, 1234. Since the Admin Login gives you access to configure all the parameters of SETU ATA211G, while the User login has access to only user specific parameters, you may change the default password and use different Passwords for Admin and User Login.
Page 68 Enter the new password in the New Password field. • Type the new password again for confirmation in the Re-Enter to Confirm field. Click Submit to save. To change User Password from User Mode: Log in as User. Click the User Settings link. Matrix SETU ATA211G System Manual...
Page 69 Dialing this command string will also reset the Admin Password to factory default, if the Default Admin Password when User defaults the ATA? option is enabled in the System Parameters. To avoid this, make sure you disable this option before you default the User Password. Matrix SETU ATA211G System Manual...
Page 70: Network Parameters
Select NAT as Routing Mode, if the LAN and WAN port of SETU ATA are in different network segments. You will need to configure NAT as Routing Mode, when the SETU ATA211G is at the edge of the network and multiple hosts are connected behind ATA, and you want to share a common internet connection between all hosts.
Page 71 The LAN port of SETU ATA211G is used for connecting a standalone computer or a LAN Switch. If you need to change the IP Address or the Subnet Mask of the LAN Port of SETU ATA211G, you may do it now.
Page 72: Dns Server
Select the VLAN/CoS check box to enable VLAN ID tagging on all packets generated by the system. Default: Disabled. • Enter the VLAN ID that you have assigned to the VLAN in which the SETU ATA211G is connected. The valid range for this is 0-4094. Default: 1. •...
Page 73 SETU ATA211G will send all SIP messages using SIP QoS setting, enter the SIP DiffServe/ ToS as per your requirement. Valid range is from 00-63, Default: 26 SETU ATA211G will send all the RTP packets with RTP QoS setting, enter the RTP DiffServe/ ToS as per your requirement. Valid range is from 00-63, Default: 46 MAC address selection provides you two options: Unique and Clone.
Page 74 Matrix SETU ATA211G System Manual...
Page 75: Advanced Settings
• “Peer-to-Peer Numbers” • “Mobile Emergency Numbers” • “Digest Authentication” • “Daylight Saving Time” • “Static Routing” • “Reinstate Factory Defaults” • “Restart SETU ATA211G” • “Syslog” • “PCAP” • “Software Upgradation” • “Auto Configuration” Matrix SETU ATA211G System Manual...
Page 76: System Parameters
System Parameters Certain parameters of SETU ATA211G are applied system-wide and are not specific to a port. These parameters are called System Parameters. To configure System Parameters, Log into Jeeves as Admin with your password. Click the Advanced Settings link on the left pane to expand the links.
Page 77 Silent Packets over the network. Select the Voice Activity Detection check box if you want SETU ATA211G to apply Voice Activity Detection (also called Silence Suppression). Default: Disabled.
Page 78 STUN (Simple Traversal of UDP through NAT) server facilitates traversing through most NATs, except symmetric NATs. So, if your router has Symmetric NAT, do not configure STUN. If your SETU ATA211G is located behind a NAT router that is other than symmetric, •...
Page 79 • UDP NAT Keep Alive: When SETU ATA211G is connected behind a NAT router and SIP messages are transported over UDP, NAT Keep Alive messages must be sent to refresh the binding in the NAT router. Select the UDP NAT Keep Alive check box to enable. Default: Disabled.
Page 80 On expiry of the timer, the SETU ATA211G terminates the call process and gives an error tone to the user. The range of the SIP INVITE TIMER is 010–180 seconds. Default: 30 seconds.
Page 81: Called Party Number Table
Index02. The system will match the length of the digits with the minimum and maximum configured for the entry at Index02. If the minimum and maximum digits match the system routes the call through the Mobile port selected as Destination Route for numbers starting with ‘2’. Matrix SETU ATA211G System Manual...
Page 82 • For the number you entered, select required Destination Route, the system should use to route the incoming call. Default: None for Index 01 and Mobile for Index02 to 10. Click Submit save your entries. Matrix SETU ATA211G System Manual...
Page 83: Dialed Number Table
Dialed Number Table Dialed Number Table allows the SETU ATA211G to select the most suitable trunk for outgoing calls on the basis of the number dialed. You must configure this table, if you have selected 'Dialed number based routing' for the FXS Port and the Mobile Port.
Page 84 If you have not already configured the Dialed Number Table for the FXS and Mobile port, you may do so now. Log in as Admin. Click the Advanced Settings link on the left pane to expand. Click Dialed Number Table. The Dialed Number Table page opens. Matrix SETU ATA211G System Manual...
Page 85 If you do not want to route the dialed numbers from the Mobile port that do not match with the table, select None. The System will reject the call. Click Submit to save your entries. Matrix SETU ATA211G System Manual...
Page 86: Peer-To-Peer Numbers
To use this feature: • There must be a SETU ATA211G installed at each location. • The SETU ATA211G at each location must have a Static IP Address. Let us take the installation scenario illustrated below as an example. Location-B Location-A...
Page 87 For the number you entered, configure the digit length in the table. As the number you want to dial, 3001, has four digits, configure Minimum Digit for this number as ‘4’. Also configure the Maximum Digit as ‘4’. The Peer-to-Peer table you configure for SETU ATA211G at Location-A would look like this: Index Number...
Page 88 Index001 is reserved for No Match Found. For each Index number, • In the Number field, enter the peer-to-peer number string—prefix or entire number—that will be dialed. The number string must not exceed 24 characters. Default: Blank. Matrix SETU ATA211G System Manual...
Page 89 To dial an IP Address, press * key (star/asterisk). For example, to call the IP Address 192.168.200.200, dial 192*168*200*200. When you press the * key, it is interpreted by the SETU ATA211G as a '.' (dot/period). • Talk, when the remote party answers the call.
Page 90: Mobile Emergency Numbers
Mobile Emergency Numbers SETU ATA211G supports Mobile Emergency Numbers feature which allows you to make calls to emergency services such as Ambulance, Fire Brigade, Police, etc from its Mobile port. Dialing Emergency Numbers from the mobile port is possible even if the SIM card is not inserted in the Mobile port or even when the module is not registered with the GSM network.
Page 91 Emergency Number Blank Blank • Avoid configuring conflicting numbers as Emergency Numbers. • Emergency Numbers have priority over PIN Numbers and Access Codes. • The system dials out the Emergency Numbers without waiting for End-of-Dialing. Matrix SETU ATA211G System Manual...
Page 92: Digest Authentication
SIP devices are stored. You must configure this table. When you enable this feature on a SIP trunk, for all incoming calls (SIP requests), • SETU ATA211G will challenge the identity of the calling party, i.e. the SIP device initiating the request to send its digest credentials. •...
Page 93 SIP trunks. • Enter the user name assigned to the caller/calling device in the User ID field. SETU ATA211G will use this User ID to match the digest credentials sent by the caller/calling devices when challenged.
Page 94 Make sure the User Password you enter here and the User Password assigned at the calling end are the same. • Click Submit to save the entries. • Now, enable Digest Authentication on the desired SIP Trunk. See “SIP Trunks” for instructions. Matrix SETU ATA211G System Manual...
Page 95: Pin Authentication
PIN Authentication SETU ATA211G supports PIN Authentication for outgoing calls from the FXS port and for incoming calls on the Mobile port and SIP trunks. You may use PIN Authentication on the Mobile port, the SIP trunks and the FXS port to restrict access to SETU ATA211G to specific callers.
Page 96 Enter the PIN to be authenticated against each Index in the Table. The PIN can have a maximum of 4 digits. The characters allowed are: 0 to 9,*, # Default: Blank. Click Submit to save the entries. Matrix SETU ATA211G System Manual...
Page 97: Daylight Saving Time
7. In most countries in Asia and Africa, and in certain countries of South America, DST is not observed. 8. SETU ATA211G sets its Date and Time according to the Time Zone you selected, and synchronizes the time according to the NTP Server you selected.
Page 98 Click Submit to save your DST settings. Example: If you are installing SETU ATA211G in a country in the European Union, as per the European Summer Time, the DST would start on the Last Sunday in March and end on the Last Sunday in October each year. Clocks...
Page 99 Now, go to the DST End option, and configure as follows. • Select 5th as the Ordinal. • Select Sunday as the Day. • Select October as the Month. • Set Time to to 01 Hours and 00 Minutes. Click Submit to save DST settings. Matrix SETU ATA211G System Manual...
Page 100: Static Routing
• The Gateway Address where the IP packets are to be sent. When SETU ATA211G sends packets, if the final destination IP Address and SETU ATA211G are not in the same Subnet, the system will check the Static Routing Table.
Page 101 If a perfect match is found, SETU ATA211G will start sending the IP packets to the corresponding Gateway Address configured in the table. If no match is found, SETU ATA211G will send the IP Packets to the default Gateway Address you configured in the “Network Parameters”...
Page 102 For example, the Static Routing Table of the SETU ATA211G at Location A, will be as shown below. Index Destination Address Subnet Mask Gateway Address 192.168.2.0 255.255.255.0 192.168.1.1 Here, the Destination Address 192.168.2.0 specifies the network address of Location B.
Page 103: Reinstate Factory Defaults
Reinstate Factory Defaults SETU ATA211G enables you to restore factory settings to all the programmable parameters using the option Factory Defaults. You can reinstate Factory Defaults by logging in as Admin or User. The factory set values will be assigned to all parameters depending on the type of login, Admin or User.
Page 104 You will get programming tone. Dial 21-Reverse Admin/User Password-#* For example: 21-4321-#* (the reverse of the default password 1234). In case you have forgotten the password, set the User / Admin Password to default. See “Passwords” instructions. Matrix SETU ATA211G System Manual...
Page 105 Matrix SETU ATA211G System Manual...
Page 106: Restart Setu Ata211G
Restart SETU ATA211G If you need to restart SETU ATA211G, you may do it using Jeeves, instead of switching OFF and switching ON the system again. When you restart the system, all active calls will be disconnected and the ports in use will be released. The system configuration however, will not be affected.
Page 107: Syslog
'Syslog Server' on IP network. You can view the system debug messages on the remote server. Each debug message includes the MAC Address of SETU ATA211G which is sending debug messages in 'syslog server'.
Page 108 To debug the System from User mode, Log in as User. Click the Syslog link, under User Settings on the left pane. To configure Syslog settings, refer the steps 4 and 5 described for the Admin mode. Matrix SETU ATA211G System Manual...
Page 109: Pcap
PCAP can be used, among others, to monitor the network, analyze network problems, debug client/server communications, debug network protocol implementations. SETU ATA211G supports PCAP Trace, which you can use to detect and diagnose network related problems, for example, when the SIP account is not getting registered, or any SIP related feature is not functioning.
Page 110 When Promiscuous Mode is disabled, the system will capture only traffic that is directly related to it. Only traffic to, from or routed through the SETU ATA211G will be picked up by the PCAP Trace. 'Filter Settings' and 'Promiscuous Mode' (enabled) will not be cleared during power down.
Page 111 To use PCAP Trace from User mode, Log in as User. Click the PCAP link, under User Settings on the left pane. To configure PCAP settings, refer the steps 4 to 10 described for the Admin mode. Matrix SETU ATA211G System Manual...
Page 112: Software Upgradation
Software Upgradation SETU ATA211G provides you the facility to upgrade the system software at the click of a button. SETU ATA211G supports an embedded FTP server which can be used for Uploading and Downloading System files, configuration files, drivers etc.
Page 113: Auto Configuration
You can use Auto-Configuration to have the system automatically download the configuration files stored at a central location: TFTP/HTTP/HTTPS Server. This feature is useful for ITSPs and where multiple SETU ATA211G are connected. ITSPs can store the configuration files of each SETU ATA211G that they provide to their customers on the Auto Configuration Server (ACS).
Page 114 • Never: Select this option if you do not want Auto-Configuration process to be done during power ON. • At Each Power ON: Select this option if you want SETU ATA211G to perform Auto-Configuration at each power ON. • At Next Power ON: Select this option if you want SETU ATA211G to perform Auto-Configuration only during the next power ON.
Page 115 TFTP/HTTP/HTTPS server from where the configuration files are to be downloaded. When SETU ATA211G gets auto configured, it will send the request for the configuration files to the selected TFTP/HTTP/HTTPS server and restore the files from the folder as per this path.
Page 116 Matrix SETU ATA211G System Manual...
Page 117: Features Of Setu Ata211G
If you go ON-Hook during the feature tone, your call with party A will be disconnected. • If you go ON-Hook during error tone, you will get ring back. If you go OFF-Hook when your phone rings, you will get connected with party A again. Matrix SETU ATA211G System Manual...
Page 118: Making A Second Call
• When party B answers the call, you are in speech with party B. Making a second call feature can also be used with other features such as Call Transfer-Attended, Call Toggle and 3-Party Conference. Matrix SETU ATA211G System Manual...
Page 119: Call Transfer
When you transfer a call, SETU ATA211G will wait for the notification from the destination number to which you have transferred the call, for the duration of the 'Transfer Notification Timer'. This timer is set to 60 seconds by default.
Page 120 If the transfer has failed, you will get error tone for two seconds and will be connected to the transfer target (party B), if available. If the transfer target has disconnected the call, you will be connected to the transferee. • If the transfer has timed out, you will get continuous error tone. Matrix SETU ATA211G System Manual...
Page 121: Call Toggle
You are in speech with B. A is put on hold. • This way, you can talk alternately to A and B, by dialing Flash-#4 again. When toggling between calls, you can disconnect the call you are currently in speech with by going On- hook. Matrix SETU ATA211G System Manual...
Page 122: Call Waiting
Call Waiting When your phone is busy, the Call Waiting feature notifies you about another incoming call in the form of beeps. The Call Waiting feature of SETU ATA211G allows you to: • reject the waiting call. • hold the current call and attend to the waiting call.
Page 123: Using Call Waiting
Reject the call, by dialing Flash-#3. The beeps will stop, you will remain in speech with party A. • put party A on hold, by dialing Flash-#4. The beeps will stop, you will be in speech with party B. Matrix SETU ATA211G System Manual...
Page 124 • disconnect your call with party A, by dialing Flash-#5 and answer the waiting call. The beeps will stop, you will be in speech with party B. Party A will be disconnected. Matrix SETU ATA211G System Manual...
Page 125: Conference
One outgoing call and one incoming call. • While initiating the conference, the SETU ATA211G supports the Vocoder G.711 (Mu-law) only. • To use this feature, make sure that the Conference feature is enabled in the Class of Service of the FXS port.
Page 126: Do-Not-Disturb
Click Supplementary Features link. To set DND, select the Do-Not-Disturb check box. Default: Disabled. To cancel, clear the check box. Click Submit to save. To set or cancel DND from User mode, Log in as User. Matrix SETU ATA211G System Manual...
Page 127 Click Submit to save. Using Phone • Lift handset of your phone. • Dial #19-Admin Password (default: 1234). • Dial #18-User Password (default: 234). • Dial 61-1-#* to set. • Dial 61-0-#* to cancel. • Replace handset. Matrix SETU ATA211G System Manual...
Page 128: Call Forward
Reply Timer for the phone to answer. This timer is configurable, and is set to 45 seconds as default. If the phone does not answer before the timer expires, SETU ATA211G considers it as No Reply and forwards it to the desired destination number.
Page 129 The range of the Call Forward No-Reply Timer is 01 to 99 seconds. Default: 45 seconds. Click Submit to save. To use Call Forward from User mode, Log in as User. Click the Supplementary Features link under User Settings on the left pane. Matrix SETU ATA211G System Manual...
Page 130 • Dial #18-User Password (default: 1234) • Dial 53-Destination Number-#*. • Replace handset. To set/cancel Call Forward- Busy: • Lift the handset of your phone. • Dial #19-Admin Password (default:1234) • Dial #18-User Password (default:1234) Matrix SETU ATA211G System Manual...
Page 131 To set/cancel Call Forward-No Reply: • Lift the handset of your phone. • Dial #19-Admin Password (default:1234) • Dial #18-User Password (default:1234) • Dial 56-1-#* to set. • Dial 56-1-#* to cancel. • Replace handset. Matrix SETU ATA211G System Manual...
Page 132: Hotline
To set Hotline, select the Enable Hotline check box. Default: Disabled. To cancel, clear the check box. In the corresponding box, enter the Number (up to 40 characters) that is to be dialed out as Hotline Number. Matrix SETU ATA211G System Manual...
Page 133 Dial 76-1-#* to set. • Dial 76-0-#* to cancel. To configure the Hotline Number: • Dial 77-Hotline Number-#* Where, Hotline Number is a maximum of 40 characters. To configure the Hotline Timer: • Dial 78-Hotline Timer-#* Where, Matrix SETU ATA211G System Manual...
Page 134 Hotline Timer is from 1 to 9 seconds. Default: 4 seconds. • Replace handset. Matrix SETU ATA211G System Manual...
Page 135: Caller Id Restriction
Select the desired SIP Trunk by clicking the SIP trunk number tab. Click More button to view all parameters on the page. Scroll to Advanced. Enable CLIR to hide your Caller ID. Default: Disabled. Click Submit to save. Matrix SETU ATA211G System Manual...
Page 136 Dial 66-SIP Trunk Number -Code-#* Where, SIP Trunk Number is 1 for SIP Trunk 1 2 for SIP Trunk 2 3 for SIP Trunk 3 Code is 1 to Enable CLIR 0 to Disable CLIR • Replace handset. Matrix SETU ATA211G System Manual...
Page 137: Selective Sip Trunk Access
Talk, when the remote party answers the call. To dial a number from SIP3: • Lift the handset of your phone. • Dial #86. • Dial the desired number. • Talk, when the remote party answers the call. Matrix SETU ATA211G System Manual...
Page 138: Speed Dialing
Dial the feature access code for Speed Dial (#9) followed by the Index Number. • SETU ATA211G will check the FXS Speed Dialing Table to fetch the number configured for the Index number and the corresponding destination Destination trunk (SIP1 / SIP2 / SIP3 / Mobile) to dial out the number.
Page 139 Enter the Name (Max 24 characters) of the contact you wish to speed dial. • Enter the Number (Max. 40 characters) against each name. • Select the appropriate Destination Route, through which you want the system to dial out the number. Click Submit to save your entries. Matrix SETU ATA211G System Manual...
Page 140 Click the Supplementary Services link on the left pane to expand. Click Speed Dialing link to open the page. The Speed Dialing Table appears on this page. You can program up to 20 entries in this Table from Index 01 to 20. Matrix SETU ATA211G System Manual...
Page 141 Select the appropriate Destination Route, through which you want the system to dial out the number. You may select: SIP1 or SIP2 or SIP3. Default: SIP1. Click Submit to save your entries. From User mode: Log in as User. Click the Speed Dialing link. The Speed Dialing Table opens. Matrix SETU ATA211G System Manual...
Page 142 Click the Supplementary Services link on the left pane to expand. Click Speed Dialing link to open the page. The Speed Dialing Table appears on this page. You can program up to 20 entries in this Table from Index 01 to 20. Matrix SETU ATA211G System Manual...
Page 143 For each number and name you enter, the system will dial out the number through the Mobile port. Click Submit to save your entries. From User mode: Log in as User. Click the Speed Dialing link. The Speed Dialing Table opens. Matrix SETU ATA211G System Manual...
Page 144 To configure the Speed Dialing Table, follow the same instructions as provided for configuring this table from the Admin mode. Matrix SETU ATA211G System Manual...
Page 145: Supplementary Services Of Service Provider
Flash, followed by #0, the Access Code for Using Supplementary Services of Service Provider. When the SETU ATA211G is set in the Gateway mode, when you dial flash and the access code #0 to access the supplementary services of the service provider, the active call will be put on hold and you will get a feature tone.
Page 146: Multi Stage Dialing
The extension users of the networked PBXs can dial the entire number string, both the destination number and the extension number of the destination PBX together. The SETU ATA211G will split the string into two stages. It will dial out the destination number first, and on receiving the answering signal from the PBX, it will dial the extension number.
Page 147 At the India office, PBX3 is interfaced with SETU ATA211G, which is assigned SIP ID 23. • At the China office, PBX4 is interfaced with SETU ATA211G, which is assigned a SIP ID 24. • Now, from the office in Canada, where PBX1 is installed, the extension user 101 of PBX1 wants to call extension 102 of PBX2 in Australia.
Page 148 • Enable ‘Play Routing Tone’ in the System Parameters, if required. • Set the Pause Timer to the desired value. To configure Multistage Dialing at each site where the SETU ATA211G is connected, • Open Jeeves. • Log in as Admin with your password.
Page 149 In the Substitute Number column, enter the number which the system should dial out in place of the number dialed by the users. The SETU ATA211G considers the character '~' as Wait for Answer and it considers the character '^' as Pause.
Page 150 You may log out of Jeeves or continue, as required. The above example and configuration instructions are for Multi-stage Dialing on SIP trunks only. You may also configure Multi-stage Dialing on the Mobile port, if required. Matrix SETU ATA211G System Manual...
Page 151: End Of Dialing
Unlike a normal phone which transmits each digit you press to the telephone exchange for dialing, when you are making an VoIP call, you must enter all the digits/characters and indicate to SETU ATA211G the 'End of Dialing', i.e. that you have finished dialing.
Page 152: Mobile Network Selection
When SETU ATA211G is located in the home region, then, the SIM card gets registered with the Network Operator of that SIM only, leading to no extra charges to the user (i.e. no roaming charges). Whereas, if SETU ATA211G is located in an area away from the home region or in an area where there are more than one Network Operators are available, then, the SIM card may get registered with another available Network and result in roaming charges.
Page 153 India has different MNC assigned to its networks in various states. The MNC for Airtel in Maharashtra state is 90, whereas, the same for the Gujarat state is 98. To set Network Selection Mode, see “Mobile Port”. Matrix SETU ATA211G System Manual...
Page 154: Return Call To Original Caller (Rcoc)
Return Call to Original Caller (RCOC) When an outgoing call made from SETU ATA211G is returned by the called party, the call lands on the port from which the call was made. The call is then routed according to the incoming call route selection configured in SETU ATA211G.
Page 155 The RCOC Table can store records of 200 outgoing calls. You can delete all the entries in the table, any time you want. Configuring RCOC feature Log in as an Admin. Click Basic Settings to expand. Matrix SETU ATA211G System Manual...
Page 156 On Speech: • Select the Enable check box if you want the returned call to be routed to the original port if the called party answers the call. Click Submit to save. Matrix SETU ATA211G System Manual...
Page 157 The range of this timer is 001 - 999 minutes. By default, it is set to 999 minutes. • Clear RCOC Table: Click this button, whenever you want all the entries of the RCOC table to be cleared. Click Submit button to save. Matrix SETU ATA211G System Manual...
Page 158 Matrix SETU ATA211G System Manual...
Page 159: System Status
Subnet Mask of the LAN and WAN port, on the display of the Phone connected to FXS port by dialing the relevant “System Commands”. Viewing System Status from Jeeves To view System Status on Jeeves from Admin Mode, • Log in as Admin. • Click the Status link to open the page. Matrix SETU ATA211G System Manual...
Page 160 Registration Time: The SIP Trunk is registered with the Registrar Server for a particular time period, after which it has to be re-registered. The registrar server indicates the time remaining for re-registration of the SIP Trunk. The same time is displayed in this field. Matrix SETU ATA211G System Manual...
Page 161 This reason is displayed when Outbound is enabled but Outbound programmed address is not configured. Router's IP address is not This reason is displayed when Router's IP Address is to be used in programmed signaling but the address is not programmed. Mobile Matrix SETU ATA211G System Manual...
Page 162 Firmware Version of Engine: This field displays the current firmware’s version as well as revision of engine. Network Parameters Following status of network parameters (LAN and WAN) will be displayed on the Network page. 13. IMEI (International Mobile Equipment Identity) Number is a unique identity number of the GSM engine. Matrix SETU ATA211G System Manual...
Page 163 DNS Domain Name: This field displays the DNS Domain Name of SETU ATA211G. • MAC Address: This field displays MAC Address of the WAN Port of SETU ATA211G. • NAT Type: This field displays the NAT Type, if STUN is enabled in SETU ATA211G. Commonly used NAT types are: • Unknown •...
Page 164: System
Current Date: Current Date is displayed in this field. • Current Time: Current Time is displayed in this field. Firmware • Version-Revision: Current Software Version-Revision of SETU ATA211G is displayed here. • Kernel Date: The Date of current Kernel of the system is displayed here. Auto Configuration •...
Page 165: Viewing System Status On Phone
Your phone rings, and the IP Address of the LAN port is displayed as: 192168002021 To view the LAN Subnet Mask, Dial 34-#* and go On-hook at the confirmation tone. Your phone rings and the LAN Subnet mask is displayed as: 255255255000 To view the Gateway Address, Matrix SETU ATA211G System Manual...
Page 166 005 if the registration request has failed, cannot be sent to the server. Each time you go On-hook to view status of a port or trunk, you must enter the configuration mode again to view the status of another port or trunks. Matrix SETU ATA211G System Manual...
Page 167: Appendix
1.0on 4.0off 0.5on 0.5off 0.3on 0.3off 1on 1off Turkey cont. 2.0on 4.0off 0.5on 0.5off 0.2on 0.2off 1on 1off 0.6on 0.2off 350+440 cont. 400+450 0.4on 0.2off 0.375on 0.4on 0.35off 1on 1off 0.4on 2.0off 0.375off 0.225on 0.525off Matrix SETU ATA211G System Manual...
Page 168: Ring Cadences
CADENCE (In Seconds) Frequency Code Country (Hz) T1ON T1OFF T2ON T2OFF Australia Belgium Brazil China Egypt France Germany 0.79 Greece India Israel Italy Japan Korea Malaysia New Zealand Poland Portugal Russia Singapore South Africa Spain Thailand USA/Canada Matrix SETU ATA211G System Manual...
Page 169: Frequently Asked Questions (Faqs)
No. You do not need another internet connection to use ATA211G. ATA211G has inbuilt router which enables you to surf internet and making VoIP calls at the same time. I am using the ATA211G to make VoIP calls and surf internet. I have connected my PC to LAN port Matrix SETU ATA211G System Manual...
Page 170 Refer “Software Upgradation”. Q.15 If I forgot the password, can I still use the Web Jeeves for configuration? Ans. Yes. But you need to set the password value to factory default. Matrix SETU ATA211G System Manual...
Page 171 Check the power supply between mains and DC jack of ATA211G. Q.25 Can I use the SIM PIN protection in ATA211G? Ans. Yes, you can use the SIM PIN protection in ATA211G. (Refer SIM PIN feature in “Mobile Port” topic) Matrix SETU ATA211G System Manual...
Page 172 Yes. You can connect ATA211G with your existing EPABX. When connected with FXO port of EPABX, it enables you to make calls from the extensions of EPABX, directly to GSM network or VoIP which bypass the PSTN exchange and results in significant saving in call costs. Matrix SETU ATA211G System Manual...
Page 173: Acronyms
Milliseconds MPLS Multi Protocol Label Switching Network Address Traversal Network Time Protocol Outgoing Call Private Branch Exchange PSTN Public Switched Telephone Network Peer to Peer PPPoE Point to Point Protocol over Ethernet Quality of Service Matrix SETU ATA211G System Manual...
Page 174 STUN Simple Traversal of UDP over NAT Transmission Control Protocol TFTP Trivial File Transfer Protocol User Datagram Protocol Uniform Resource Identifier Universal Reference/Resource Locator Voice Activity Detection Wide Area Network VoIP Voice Over Internet Protocol Matrix SETU ATA211G System Manual...
Page 175: Features At A Glance
#18-User Password To exit programming mode Speed Dialing #9-Index Number To default Login Password #*** Make a new call Disconnect the call Selective Trunk Access- Mobile Selective Trunk Access-SIP1 Selective Trunk Access-SIP2 Selective Trunk Access-SIP3 Matrix SETU ATA211G System Manual...
Page 176: System Commands
Admin and User 66-SIP Trunk-Code-#* Send/Block Caller ID for SIP1, SIP2, SIP3; where, SIP Only Admin Trunk=1 for SIP1, SIP Trunk=2 for SIP2, SIP Trunk=3 for SIP3 and Code=1 to block, Code=0 to send Caller ID Matrix SETU ATA211G System Manual...
Page 177 Set Hotline Timer Admin and User seconds) 81-#* To know the Signal Strength on phone LCD Admin and User 82-Code-#* To enable/disable CLIR on Mobile Port Only Admin 99-#* Cancel all features Admin and User Matrix SETU ATA211G System Manual...
Page 178: Product Specifications
Voice Functionalities • Three SIP Trunks • DTMF: Inband, Outband (RFC 2833) and SIP INFO • Call Progress Tone Generation: Select as per the country • QoS (Layer3): RTP QoS and SIP QoS using DIffserv Matrix SETU ATA211G System Manual...
Page 179: Telephony Features
Programming using Phone of parameters such as: • LAN IP Address • WAN IP Address, etc LED Indication LED for Power LED for FXS LED for Mobile LED for SIP1 LED for SIP2 Security Password Protected Administrator and User settings Matrix SETU ATA211G System Manual...
Page 180: Power Supply
Power Supply External Adaptor: 12VDC@ 1.25Amp. Power Consumption: 5W Environmental Operating Temperature: -10°C to 50°C (14°F to 122°F) Operating Humidity: 5-95% RH, Non-Condensing Storage Temperature: -40°C to 85°C (-40°F to 185°F) Storage Humidity: 0-95% RH, Non-Condensing Matrix SETU ATA211G System Manual...
Page 181: Warranty Statement
Matrix has been advised of the possibility of such damages or losses or for any claim by any other party.
Page 182 Except for the obligations specifically set forth in this Warranty Policy Statement, in no event shall Matrix be liable for any direct, indirect, special, incidental or consequential damages whether based on contract or any other legal theory and where advised of the possibility of such damages.
Page 183: Regulatory Information
Regulatory Information Matrix SETU ATA211G System Manual...
Page 184 Matrix SETU ATA211G System Manual...
Page 185: Open Source Licensing Terms And Conditions
You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights. Matrix SETU ATA211G System Manual...
Page 186 You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Program or any portion Matrix SETU ATA211G System Manual...
Page 187 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your Matrix SETU ATA211G System Manual...
Page 188 Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License. Matrix SETU ATA211G System Manual...
Page 189 Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. Matrix SETU ATA211G System Manual...
Page 190 Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of Matrix SETU ATA211G System Manual...
Page 191 If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Lesser General Public License instead of this License. Matrix SETU ATA211G System Manual...
Page 192 Matrix SETU ATA211G System Manual...
Page 193: Index
Index DNS Address Static DNS AC Impedance Admin Answer Signaling Echo Cancellation Automatic Number Translation End of Dialing Call Hold General Request Timer Call Release Timer Call Toggle LEDs Call Transfer Call Transfer - Attended Mobile Emergency Numbers Call Transfer - Blind Mobile Network Selection Call Transfer-Attended Call Transfer-Blind...
Page 194 SIP Over TCP SIP Provisional Timer SIP Trunk Mode Speed Dialing Static Routing Syslogs TCP NAT Keep Alive Interval Three-party Conference Time Offset Transmit Gain UDP NAT Keep Alive Interval Unique User VLAN header VLAN ID VLAN/CoS Layer RTP CoS SIP CoS Vocoders Voice Activity Detection (VAD)
Page 196 MATRIX COMSEC PVT. LTD. Corporate Office: 394-GIDC, Makarpura, Vadodara - 390010, India. Tel.:+91 265 2630555, Fax: +91 265 2636598 E-mail: Info@MatrixComSec.com Factory: 39-GIDC, Waghodia - 391760, Dist. Vadodara, India. Tel.: +91 2668 262056/57 Technical Support: Tel.: +91 2668 263172/73, Fax: +91 2668 262631 E-mail: Support@MatrixComSec.com...

Matrix Setu ATA211G System Manual

Introduction

Know Your SETU ATA211G

Getting Started

Configuring Basic Settings

Advanced Settings

Features of SETU ATA211G

System Status

Appendix

Index

Quick Links

Need help?

Questions and answers

Related Manuals for Matrix Setu ATA211G

Summary of Contents for Matrix Setu ATA211G

Table of Contents