DETEWE OpenCom 130 User Manual
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DETEWE OpenCom 130 User Manual

DETEWE OpenCom 130 User Manual

Mounting and commissioning
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  • Page 1 OpenCom 100 Mounting and Commissioning User Guide...
  • Page 2 Welcome to DeTeWe Thank you for choosing this DeTeWe product. Our product meets the strictest requirements with regard to quality and design. The following instructions will guide you in the operation of your OpenCom 100 and answer most of the questions that may arise.

  • Page 3: Table Of Contents

    OpenCom 130 (3 Slots) ........
  • Page 4 3.10.3 a/b Ports ............48 3.10.4 Actor/Sensor .
  • Page 5 Configuring the OpenCom 100........76 7.2.1 Preparing the Configuration ........76 7.2.2 Starting the Web Console .
  • Page 6 9.1.3 Voice Quality ..........102 9.1.4 Optimisation .
  • Page 7 12.1.3 L1 Clock ............129 12.2 Types of Point-to-Point Connections .
  • Page 8 15.1.5 Allocating Routing Codes ........155 15.1.6 Configuring the Company Exchange .
  • Page 9 18.4 LAN ............184 18.5 Internet .

  • Page 11: Features

    OpenCom 131 can be connected to analogue trunk lines. ■ Even with the smallest OpenCom 130 version, it is possible to use all the most important communications applications. The basic module enables telephony with system telephones, ISDN telephones and analogue terminals, Internet / intranet data communication, CTI applications, sub-system operation and system configuration using a standard Web browser.
  • Page 12 150 on a primary rate access. Cascading Using the expansion module, the OpenCom 130 can be cascaded with a second OpenCom 130 communications system. An Ethernet switch on the expansion module further enables applications featuring media convergence, such as the operation of a VoIP interface card M100-IP.
  • Page 13 OpenPhone 52 ■ DeTeWe system telephones ■ DeTeWe RFP 22 and RFP 24 base stations and DECT handsets (via an RFP 22/24 base station on the U port of an interface card) Note: On an OpenCom 131 the U ports are not DECT-en- abled.
  • Page 14 (this requires additional equipment). There are two variants of doorstation equipment interface cards: ■ On an OpenCom 130 or an OpenCom 131 a “M100-TFE” interface card can be operated. This card provides two actor ports and three sensor ports to connect doorstation equipment.
  • Page 15 Features SAPI 16) can also be established between several S interfaces of the OpenCom 100. Simultaneous connections are distinguished by means of a TEI (Terminal Endpoint Identifier). X.31 packet data can be forwarded between two S interfaces (for instance an internal and external S interface).
  • Page 16 Features DECT Data Communication Note: With an OpenCom 131 DECT Data Communication is not possible because the OpenCom 131 U ports are not DECT-enabled. The OpenPhone 27 DECT terminals enable PCs that are not connected to the OpenCom 100 via the internal S ports or the Ethernet interface to access the Internet.
  • Page 17 Features Further Network Features You can offer staff the possibility of dialling into the LAN by means of RAS access. A LAN-to-LAN link can also be implemented by ISDN. In this way two OpenCom 100s can connect their LANs by dial-in on demand. A NET-CAPI program (driver software on the system CD-ROM) allows you to use ISDN functions on those PCs that do not possess a built-in ISDN card.

  • Page 18: Factory Settings On Delivery

    (see Configuration starting on page 73). The factory settings apply to smallest version of the OpenCom 131 and OpenCom 130 (which only features the basic module). If an expansion module with interface cards exists, the additional interfaces are initially unconfigured. You must therefore first configure the slots of the expansion module to commission the interfaces.

  • Page 19: Opencom 150

    Factory Settings on Delivery Authorisations 2.1.3 OpenCom 150 With the OpenCom 150 all ports (S and a/b ports) are realised by installing a specific combination of interface cards for this purpose. An overview of available interface cards can be found in the “Interface cards”chapter in the section OpenCom 150 (5 Slots) starting on page 43.
  • Page 20 Factory Settings on Delivery Authorisations The following terminal functions are factory preset to the “Administrators” group: ■ External line access: international numbers can be dialled from all configured telephones. External lines must be seized by entering a prefixed code. ■ Least cost routing is not active.
  • Page 21 Factory Settings on Delivery Authorisations ■ Connections can be parked. ■ Call protection can be activated, call-waiting protection, announcement pro- tection and pick-up protection can not be activated. ■ Transmission of one’s own phone number (MSN or system access number) can be suppressed on a per-call basis.

  • Page 22: Internet Functions

    Factory Settings on Delivery Internet Functions ■ Users can use the OpenCTI 50 to send short messages to other users. ■ Every user can change the configuration of the OpenCom 100. ■ Every user can create a personal telephone book and edit entries in the central telephone book.
  • Page 23 Factory Settings on Delivery Internet Functions The following addresses are transmitted to the client PCs in the LAN via DHCP or PPP: ■ Gateway address: 192.168.99.254 ■ Domain name: domain ■ Domain name server: 192.168.99.254 ■ PPP addresses: 192.168.100.0 to 192.168.100.10 ■...

  • Page 24: Installation

    Scope of Delivery The delivery consists of: ■ One OpenCom 131 communications system (in a basic version) or OpenCom 130 (in a basic version with a basic module) or OpenCom 150 ■ One connection cable for the ISDN S port ■...

  • Page 25: Safety Precautions

    Mount the OpenCom 100 only close to easily accessible sockets. Only use the original plug-in power supply: No. 4512699 (TR25240-E-01A13 type) for an OpenCom 131 and for the basic module of an OpenCom 130. The housing cover may only be opened by authorised personnel. Unauthorised opening of the housing cover and improper repair may damage the OpenCom 100 and invalidate the warrantee.

  • Page 26: Declarations Of Conformity

    The connection of external devices to the sensor/actor should be performed by a qualified electrician. Declarations of Conformity The OpenCom 130, OpenCom 131 and OpenCom 150 ITC systems conform to the requirements set down in the EU directive 99/5/EC. The Declaration of Conformity can be viewed at the DeTeWe Web site at http://www.aastra-detewe.de.

  • Page 27: Wall Mounting

    Installation Wall Mounting ■ on or near inflammable materials, ■ or near high-frequency devices such as transmitters, X-ray or similar apparatus. Use a separate 230 V power circuit and install overvoltage protection. Wall Mounting The OpenCom 100 is mounted on the wall with three screws as shown in this diagram: Mounting plan To fasten the screws at points B and C, remove the cover of the OpenCom 100 and...

  • Page 28: Installing An Expansion Set

    You should not install the expansion module or install or uninstall additional interface cards while the OpenCom 130 is turned on. 2. Open the housing cover of the OpenCom 130. In this case, carefully follow the Safety Precautions starting on page 23.
  • Page 29 Installation Installing an Expansion Set Slot 1 Slot 2 Slot 3 Installing the expansion module 4. Carefully press the expansion module at the top and bottom right, pushing it into the locking hooks provided (see “A” and “B” in the diagram). Secure the expansion module using the Phillips screws provided in the expansion set (see “1”...
  • Page 30 Please note: Two power supplies are provided for the OpenCom 130 with an expansion module. Always turn on the power supply of the expansion module first and then plug in the plug-in po-...

  • Page 31: Installing Interface Cards

    Installing Interface Cards Installing Interface Cards The expansion module and the basic module of the OpenCom 130 resp. the main module of the OpenCom 150 can be expanded using interface cards. The main module of the OpenCom 131 is quipped with one large and two small slots for installing interface cards.
  • Page 32 The doorstation equipment interface card (also called “Door Phone” or “Door Bell”) provides “actor” ports and “sensor” ports. With the OpenCom 130 and the OpenCom 131 systems, an “M100-TFE” interface card can be used. For connecting a door station, this card type offers two actor and three sensor ports.

  • Page 33: Slots For Additional Interface Cards

    The OpenCom 131 offers one large slot to operate an additional interface card. The interface card is connected with two port jacks. The OpenCom 130 has three (the OpenCom 150 five) large slots in which you can operate interface cards. Each interface card is connected to the expansion module resp.
  • Page 34 OpenCom 130 (five on the main module of an OpenCom 150). To be able to distinguish these, all the pressure terminals in a group are the same colour.
  • Page 35 Ports: Slots menu page. The Status column of the table displays a green tick beside the slot name (for an OpenCom 130 e.g. 0/1, 0/2 and 0/3). The column of the table must list the correct type of interface card.

  • Page 36: Available Ports

    3.8.1 OpenCom 130 The listed interfaces and ports are located on the basic module of the OpenCom 130. Further interfaces and ports can be added by installing the expansion set and additional interface cards (see Installing an Expansion Set starting on page 26 and Installing Interface Cards starting on page 29).

  • Page 37: Opencom 131

    32 Mbyte is required. ■ One port jack to connect the plug-in power supply to power the basic module. Only use the original OpenCom 130 plug-in power supply provided in the supply scope to power the basic module. 3.8.2 OpenCom 131 ■...

  • Page 38: Opencom 150

    These cards are necessary to operate the OpenVoice and Open- Attendant program packages. Only use high speed memory cards which are recommended by DeTeWe. Other memory cards or “Microdrive” type memory cards may not be able to maintain the required access speed.

  • Page 39: Positions Of The Ports

    OpenCom 150 plug-in power supply provided in the supply scope. 3.8.4 Positions of the Ports The following diagrams show the positions of the ports: Default setting Sensor Sensor RJ45 RJ45 Actuator V.24 Position of the ports on the basic module (OpenCom 130)
  • Page 40 Slot Slot Slot Slot Slot Slot Slot Slot Slot LAN 1 LAN 2 LAN 0 Position of the ports on the expansion module (OpenCom 130) DC in Default setting Slot V.24 Slot 1 Slot Doorstation equipment Sensor Sensor 3 Slot 1...
  • Page 41 Installation Available Ports Default setting V.24 Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Actuator 3+ 4 1+2 Sensor 3+ 4 1- 4 2- 4 3- 4 Door Position of the ports on the OpenCom 150...

  • Page 42: Interface Cards

    An interface card of type “M100-AT4” can be installed in the free large slot. With this interface card it is possible to connect the OpenCom 131 to analogue trunk lines. 3.9.2 OpenCom 130 (3 Slots) The following overview shows the available interface cards. Interface card...
  • Page 43 Installation Interface Cards Slot 1 Slot 2 Slot 3 Ports: 4 x S Slot 1 Slot 2 Slot 3 1/1 U 2/1 U 2/3 U Ports: 4 x U Slot 1 Slot 2 Slot 3 1/1 U 2/1 U 2/3 U 1/5 U 1/7 U 2/5 U...
  • Page 44 Installation Interface Cards Slot 1 Slot 2 Slot 3 1: S 1: S ab 1/1 ab 1/2 ab 1/3 ab 1/4 ab 2/1 ab 2/2 ab 2/3 ab 2/4 ab 1/5 ab 1/6 ab 2/5 ab 2/6 Ports: 2 x S and 6 x a/b Slot 1 Slot 2...

  • Page 45: Opencom 150 (5 Slots)

    Installation Interface Cards 3.9.3 OpenCom 150 (5 Slots) The following overview shows the available interface cards. Interface card Slots Special features ● ● ● M100-S4: 4 x S are switchable internally/ externally ● ● ● M100-U4d: 4 x are DECT-enabled ●...
  • Page 46 Installation Interface Cards Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Ports: 4 x U Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Ports: 8 x U Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Ports: 2 x S and 6 x U Slot 1...

  • Page 47: Port Assignment, Termination, Cable Lengths

    Installation Port Assignment, Termination, Cable Lengths Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Ports: 4 x a/b Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Ports: 8 x a/b Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 M100-AT4 Interface Card (4 analogue trunk lines)
  • Page 48 Installation Port Assignment, Termination, Cable Lengths In the case of the OpenCom 100, the S buses are terminated by software. You make this setting in the S port configuration in the Configurator on the Web console. You can connect up to eight terminals on every internal S bus;...

  • Page 49: U Pn Ports

    OpenPhone 61, 63 or 65 telephone using a twin-wire cable. Note: DECT base stations cannot be operated on the U ports of the basic module of an OpenCom 130. This is only possible for U ports on the interface cards of the expansion module.

  • Page 50: A/B Ports

    The maximum permissible length of the cable is 1,000 m when twin- wire 0.6 mm cable (with twisted pairs) is used. Doorstation equipment can be activated on an a/b1 port (OpenCom 130, OpenCom 131). In this case, an electronic switch enables the low-frequency voltage to be separated from the feed.

  • Page 51: Actor/Sensor

    LAN line for a connection to another hub or switch. LAN ports of the OpenCom 150 The technical characteristics of the OpenCom 150 LAN ports (LAN0 and LAN1) are similar to the LAN ports of the OpenCom 130 described in the previous section.

  • Page 52: Dsl Port

    LAN port of the expansion module. If you are operating this OpenCom 130 as a slave system in a cascaded PBX, the LAN0 port on the expansion module of the slave system can be...

  • Page 53: Pcm Port

    Connectible Devices The OpenCom 100 ports already offer a large number of possibilities for con- necting devices. By installing additional interface cards (in an OpenCom 130/150) the number of ports can be increased as required. One of the many possible configurations is shown in the following diagram.

  • Page 54: Internal/External S

    ISDN network termination unit. The S 2 port of an OpenCom 130 and an OpenCom 131 can also be connected internally. S ports on interface cards (available for an OpenCom 130 and OpenCom 150) can also be switched external/internal.

  • Page 55: U Pn Ports

    Note: You can only operate DECT base stations on the ports of U interface cards. These cards are available for an OpenCom 130 and an OpenCom 150. If this base station is connected to a U port of an interface card, four simulta- neous calls are possible with the mobile parts.
  • Page 56 Connectible Devices ■ external voice mail systems. Additional a/b ports can be provided by installing interface cards (on an OpenCom 130/150). Please note: Adhere to the following notes and recommendations regar- ding the connection of analogue devices. Devices not mee- ting the technical requirements of the OpenCom 100 can cause damage to it.

  • Page 57: Actor/Sensor Ports

    Installation Connectible Devices Intercom System (for a/b) The intercom systems “DoorLine T01/02” and “DoorLine T03/04” of the german Telekom’s division T-Com can be connected via the “DoorLine M06” to any a/b port. The “DoorLine” module provides the actor for the door opener contact. Observe the following when connecting: ■...

  • Page 58: Com Port

    Installation Connectible Devices PVG 402-0 a/b1 Amplifier Relay Actor2 Siedle Actor1 Door opener Sensor Door bell NG 402-02 Ac adapter 12 V ~ 230 V ~ Connection of doorway equipment produced by Siedle Note: The above diagram shows the usage of the “PVG 402- 0”...

  • Page 59: Lan Port

    (local area network), and thus use it, among other things, as an IP router for accessing the Internet. LAN ports on the expansion module of the OpenCom 130 The LAN ports of the Ethernet switches on the expansion module process Ethernet data traffic with different degrees of priority.

  • Page 60: Accessories And Adapters

    Accessories and Adapters Adapter Accessories and Adapters The OpenPhone 63 and OpenPhone 65 system telephones have one or two slots on the rear for various adapters and other accessories. Further information on installing and operating these add-ons can be found in the “OpenPhone 61, 63, 65”...

  • Page 61: Audio Adapter

    Accessories and Adapters Audio Adapter Note: Please use the plug-in power supply with the product code 4505759. The plug-in power supply for use in the UK has the product code 4510694. Weight: 70g Dimensions: 73 x 60 x 30 mm Power consumption: max.

  • Page 62: Approved Devices / Approved Accessories

    The following devices are recommended: Type Manufacturer, Product Designation Headset: GN-Netcom, Profile binaural (1869-00-03) GN-Netcom, Profile 3-in-1 (1866-00-04) Headset adapter cable: GN Netcom, QD cable (quick coupling), smooth, Mod 4 (8800-00-01) Second handset Siemens, L30351-F600-A366 Handset DeTeWe, OpenPhone 60...

  • Page 63: Device Combinations

    Accessories and Adapters Device Combinations The following devices are recommended: Type Manufacturer, Product Designation Microphone: Winfinity, 4511326 / H 282-18 Loudspeaker: Siemens, L30460-X1278-X Recording device: No recommendation Device Combinations You can use the following power values to calculate the power consumption of combined equipment: ■...
  • Page 64 Accessories and Adapters Device Combinations Configurations without Plug-in Power Supply (Range up to 500 m) The following table shows examples of equipment combinations for which the maximum power consumption of 2.4 W is not exceeded. Basic Unit: OpenPhone 63 Add-ons Second Terminal Power Audio...
  • Page 65 Accessories and Adapters Device Combinations Configurations without Plug-in Power Supply (Range 500 to 1000 m) The following table shows examples of equipment combinations for which the maximum power consumption of 2.2 W is not exceeded. Basic Unit Add-ons Power Audio adapter Up to 3 key- adapter...
  • Page 66 Accessories and Adapters Device Combinations Basic Unit: OpenPhone 65 Add-ons: Second terminal (OpenPhone, OP) Up to 3 Audio adap- OP 61 OP 63 OP 65 keypad adapter without without ter and modules adapter adapter and plug-in po- with 1 keypad wer supply module ●...

  • Page 67: S 2M Connector Module

    This access provides up to 30 voice channels. You can also use the S port to network two systems, e.g. in order to use the OpenCom 130/150 as a subsidiary system or DECT server. Note on DECT applications in conjunction with S...

  • Page 68: Installation

    The module should only be installed by trained personnel. DANGER! The device contains hazardous voltages. 1. Pull out the mains plug of the OpenCom 130/150. 2. Open the housing of the OpenCom 130/150. 3. On the module board, remove the protective covers of the two S slots (A) and (B).
  • Page 69 NT or the other PBX according to the following drawing. Make sure the RX and TX lines are crossed over (connect the RX lines of the OpenCom 130/150 to the TX lines of the other PBX).

  • Page 70: Configuration

    Remote alarm or out of sync (yellow alarm) 4 (red) Loss of signal (red alarm) 9. Pull out the mains plug of the OpenCom 130/150 again and close the housing. 10.Reconnect the OpenCom 130/150 to the power supply. Configuration The menu item S...

  • Page 71: Mounting The Opencom 150 Rack Infocom System

    Mounting the OpenCom 150 Rack InfoCom System Safety Precautions Mounting the OpenCom 150 Rack InfoCom System The OpenCom 150 is also available as rack version for mounting in a standard 19" EIA rackmount cabinet. OpenCom 150 Rack Frame and Ports Safety Precautions The system needs to be mounted in earthed cabinets or cases.

  • Page 72: Technical Data

    Mounting the OpenCom 150 Rack InfoCom System Technical Data Technical Data (only if different from the OpenCom 150) Dimensions: – Width: 19-inch panel with flange for mounting in installation cabinet –Height: 3U – Depth: approx. 340 mm Weight: approx. 7.8 kg Connection of 230 VAC power supply on rear side via inlet connector for non- heating apparatus Connection of all ports via RJ 45 jacks on front panel...

  • Page 73: Pinning Of Rj 45 Jacks

    Mounting the OpenCom 150 Rack InfoCom System Pinning of RJ 45 Jacks Pinning of RJ 45 Jacks , a/b Pin 4-5 Intercom Pin 3-4 (Door 1) Pin 5-6 (Door 2) Sensor Pin 1-2 (S1) Pin 3-4 (S2) Pin 5-6 (S3) Pin 7-8 (S4) Actor Pin 1-2 (A1)

  • Page 74: Scope Of Delivery

    One communications system OpenCom 150 Rack ■ One AC adapter with connection cable ■ One set of short user guides ■ One CD Note: Note for the DeTeWe installer: Please download and install the latest released software from our Web site/part- nership area.

  • Page 75: Configuration

    Configuration Configuration Configuration and programming of the OpenCom 100 is performed by the Confi- gurator, a special software application integrated into the system. The Configu- rator is operated via the Web console, which can be run on any PC connected to the OpenCom 100.

  • Page 76: Brief Guide To Initial Configuration

    1. Connect the PC’s network card with one of the OpenCom 100.’s LAN ports Use a cross-wired Ethernet cable to do this. You can also use an uncrossed Ethernet cable for a connection via a LAN port to the OpenCom 130’s expansion module.
  • Page 77 Configuration Brief Guide to Initial Configuration guration steps, you should activate the Assistant mode on the entry page of the Configurator. Please also pay attention to the online help. Setting the IP address in Windows XP Tip: To find out the IP address of the Web console, enter the code *182 digit procedure on a connected system tele-...

  • Page 78: First Configuration Via Serial Port

    Configuration Configuring the OpenCom 100 7.1.1 First Configuration via Serial Port The serial port can also be used as alternative access for the first configuration. To do this, the V.24 interface card must be installed. Additionally, you require a crossed serial line with RJ45 plug (“null modem”). 1.

  • Page 79: Starting The Web Console

    Configuration Configuring the OpenCom 100 Data not available for initial configuration can be updated or corrected at a later date. Note: Use the Configuration Guide starting on page 169. This will assist you in making the settings in the correct sequence. 7.2.2 Starting the Web Console 1.

  • Page 80: Loading The Online Help

    Configuration Configuring the OpenCom 100 - user name: “Administrator” - password: for the initial configuration, leave this box blank. 4. Confirm this by clicking on OK. This puts all connected terminals into the “Guest” user group with restricted user rights. In this way you prevent interna- tional external calls from the terminals, for example, while you are configuring the OpenCom 100 and the users.

  • Page 81: Finishing The Configuration

    2. Then select the Log-off command in the upper menu bar. 7.2.5 Preconfiguration Configuration of the OpenCom 100100 can be prepared at your DeTeWe Customer Service Centre or by an authorised DeTeWe dealer. For this purpose, a OpenCom 100100 installed here is programmed with the customer data (e.g. user data, call distribution schemes, cord-bound terminals).

  • Page 82: Remote Configuration

    Configuration Configuring the OpenCom 100 You can find further information in the chapter PC Offline Configuration starting on page 158. 7.2.7 Remote Configuration The OpenCom 100 configuration can also be altered or updated remotely by a cus- tomer service centre or authorised dealer. This requires activation of internal RAS access in the OpenCom 100 for the customer service centre/authorised dealer.
  • Page 83 Configuration Configuring the OpenCom 100 Activation is automatically cancelled 30 minutes after the last configuration activity. Note: During remote configuration, the OpenCom 100 is blocked for RAS access by any further users. Please note: The system PIN is preset to “0000” and it is absolutely impe- rative that the system administrator changes it to prevent undesirable remote maintenance.

  • Page 84: Codes For Ip Configuration

    Configuration Configuring the OpenCom 100 7.2.8 Codes for IP Configuration The IP configuration of the OpenCom 100 is performed on the Web console in the Configurator, in the NET Configuration: LAN menu. In the event that the IP configuration of the OpenCom 100 has to be changed and access via the Web console is not possible, you can also use a code digit procedure to change these basic settings.

  • Page 85: Receiving System Messages As E-Mail

    Configuration Configuring the OpenCom 100 ■ Telephone book entries ■ LCR tables For further information, refer to the online help documentation under the topic SYS Configuration: Data backup. 7.2.10 Receiving System Messages as E-Mail Important events and errors are kept by the OpenCom 100 in an internal log book: the error store.

  • Page 86: Resetting The System Data

    To restore the OpenCom 100 basic settings, proceed as follows: 1. Switch off the OpenCom 100 by disconnecting the power plug and the plug-in power supply of the basic module (OpenCom 130). 2. Remove the cover.

  • Page 87: Generating Your Own Moh Files

    Configuration Configuring the OpenCom 100 CAUTIONT! Static charges can damage electronic devices. Observe the re- gulations regarding electrostatically sensitive components. 3. The basic settings switch is designed as a key switch. The location of the switch can be found in the chapter entitled Interface Cards starting on page 40. Press and hold the switch.
  • Page 88 Configuration Configuring the OpenCom 100 If you have a Windows operating system, you can use the “Sound Recorder” program to generate your own MoH file. This program is usually located in the Windows directory called “Multimedia”. The MoH file must be coded with 8000 Hz, 8 bit mono in accordance with CCITT, A- Law.

  • Page 89: Configuration Examples

    Configuration Examples OpenCom 100 in Computer Networks Configuration Examples OpenCom 100 in Computer Networks One of the outstanding features of the OpenCom 100 is the integration of tele- phony and computer networks. Connect the OpenCom 100 via a computer network (LAN) with suitably configured workstations, and you can use its network features from these workstations.

  • Page 90: Introduction To Tcp/Ip

    Configuration Examples Introduction to TCP/IP The following LAN prerequisites are possible: Server configuration in the LAN OpenCom 100 Functions No IP server present OpenCom 100 functions automatically as DHCP and DNS server IP server present OpenCom 100 functions automatically as DHCP client DHCP server present System Administrator must assign IP address and DNS name for...

  • Page 91: Opencom 100 In A Serverless Lan

    Configuration Examples OpenCom 100 in a Serverless LAN IP enables the establishment of connections via one or more intermediate sta- tions. The decision whether to connect directly or indirectly to the partner device depends on the network mask. The network mask for a class C network is 255.255.255.0.

  • Page 92: Dns Name Resolution

    Configuration Examples OpenCom 100 in a Serverless LAN the OpenCom 100 via DHCP (dynamic host configuration protocol). In this ope- rating mode, an IP address space reserved for such networks is used: 192.168.99.254 OpenCom 100 IP address 255.255.255.0 Network mask (class C network) 192.168.99.254 DNS server IP address 192.168.99.254...

  • Page 93: Ras Access

    Configuration Examples OpenCom 100 in a Serverless LAN Note: Workstation PCs automatically add a domain name to URLs without a dot. You specify this domain name in the Configurator. For example, if you have configured “firm.co.uk” as the domain name, an access request for “www.firm.co.uk”...

  • Page 94: Opencom 100 In A Lan With An Ip-Enabled Server

    Configuration Examples OpenCom 100 in a LAN with an IP-enabled Server OpenCom 100 in a LAN with an IP-enabled Server In a LAN with an IP-enabled server, you should coordinate integration of the OpenCom 100 with the responsible network administrator. You must decide on the IP address space to be used and which network services (DHCP, DNS, RAS, Internet access) the OpenCom 100 is to handle in the LAN.

  • Page 95: Internet Access

    Configuration Examples OpenCom 100 in a LAN with an IP-enabled Server Note: To access the OpenCom 100 under the same IP address after a restart, you must specify this IP address per- manently on a DHCP server. On a DHCP server it is possible to link the MAC address of a network card with a specific IP address.

  • Page 96: Ras Access

    Configuration Examples OpenCom 100 in a LAN with an IP-enabled Server 8.4.3 RAS Access In a LAN with an IP-enabled server you can also enable external computers to dial in via the OpenCom 100. To do this, you should coordinate with the network admi- nistrator the IP address space which can be assigned to an external computer dialling in, and enter it in the Configurator, NET Configuration: RAS: ISDN menu, under Address Range.

  • Page 97: Branch Link

    Configuration Examples Branch Link Branch Link You can use the OpenCom 100 to interlink two LANs via ISDN. To do this, you configure two OpenCom 100 systems so that they can dial in to each other. In order for this to work, the two LANs must be configured for different IP address ranges (subnetworks).

  • Page 98: Useful Information On Internet Access

    Configuration Examples Useful Information on Internet Access Useful Information on Internet Access 8.6.1 Costs The OpenCom 100 uses a router function to access the Internet, which means that it automatically establishes an Internet connection when required and terminates the connection after a certain period of time if no data are being transmitted. Unfortunately, programs other than those typically intended to access the Internet (such as your browser or your e-mail software) may send out data packets which cause an Internet connection to be established, even if these programs are not...

  • Page 99: E-Mail

    Configuration Examples Useful Information on Internet Access ■ The OpenCom 100 can block access to certain Web pages by means of filter lists. 8.6.3 E-mail One of the most important services in the Internet is e-mail. E-mails are buffered in individual e-mail accounts on a mail server.
  • Page 100 Configuration Examples Useful Information on Internet Access ■ The protocol will function without TCP/UDP port numbers, e.g. ICMP or IGMP. The OpenCom 100 NAT has suitable processes for ensuring the functions of many important protocols affected by these rules. These are the protocols FTP (in “active”...

  • Page 101: Voice Over Ip (Voip)

    Voice over IP (VoIP) Voice over IP (VoIP) The term “Voice over IP” describes the usage of IP-based data networks for tele- phony. It is possible to distinguish between two different types of VoIP: ■ Telephony via Internet provides cheaper charge-models for telephone services. For telephony directly via the Internet, only the cost of data transmission is incurred.

  • Page 102: Fundamentals

    Voice over IP (VoIP) Fundamentals ■ Using voice-data compression with compressing codecs, it is also possible to make multiple IP-based telephone calls simultaneously on a 64 kilobit/s ISDN line ■ Use of PC-supported system telephones (so-called “Softphones”) without extra hardware costs ■...

  • Page 103: Latency And Packet Length

    Voice over IP (VoIP) Fundamentals A modern Intranet normally offers enough performance reserves and reliability to make good-quality VoIP telephony possible. Specific components can also be optimised; for example by using a modern switch which evaluates the TOS byte of IP packets or by replacing unreliable connections.

  • Page 104: Voice Quality

    Voice over IP (VoIP) Fundamentals Required bandwidth (kilobit/s) with respect to Packet Length and Codec Packet G.711 (not G.729A G.723.1 G.723.1 Length (ms) compressed) c. 6.3 kilobit/s 6.3 kilobit/s 5.3 kilobit/s 33.6 30.4 28.3 31.09 29.2 Note: To ensure SIP compatiblility, the older system telepho- nes OpenPhone 63 IP and OpenPhone 65 IP does not sup- port the G.723 codec any more.
  • Page 105 Voice over IP (VoIP) Fundamentals ■ G.729A (Level 2): Reduction to approximately 8 kilobit/s. ■ G.723.1 6.3 (Level 3): Reduction to 6.3 kilobit/s. ■ G.723.1 5.3 (Level 3): Reduction to 5.3 kilobit/s. Unfavourable packet length selection may reduce voice quality. The duration of the recording and not the data packet’s byte count is relevant in making this selection: ■...

  • Page 106: Optimisation

    Voice over IP (VoIP) Fundamentals 9.1.4 Optimisation If you detect a large fluctuation in the propagation delay during measurement, this may also cause the voice quality to deteriorate. This may indicate a defective or overloaded line caused by bit-error or collision correction resulting from retransmission by the transmission procedure.

  • Page 107: Useful Services

    Voice over IP (VoIP) Media Gateway (MGW) 9.1.6 Useful services The type of data compression used for VoIP prevents these types of connections from using certain services. Take these notes into account especially if you want to use connections made via Q.SIG-IP or SIP: ■...

  • Page 108: Mgw Interface Card

    The MGW interface card is connected via the slot to the internal ethernet Switch. There are no external ports via pressure terminals. ■ With an OpenCom 130 the MGW interface card can be operated in slot 2 or slot 3. ■...

  • Page 109: Sip Telephony

    Voice over IP (VoIP) SIP Telephony ■ The MGW interface card contains the required software in its own Flash memory. This software is updated using a separate file in the Configurator via the SYS Configuration: Components. Operational Information The MGW interface card must be correctly inserted and configured (see also Installing Interface Cards starting on page 29).
  • Page 110 Voice over IP (VoIP) SIP Telephony You will also usually need the services of a SIP provider. A SIP provider operates a special server (the SIP Registrar) to handle connections. The SIP provider also ope- rates a gateway to the ordinary telephone network which users pay to use and which enables the SIP provider to provide calls to the telephone network.A SIP connection can also accept incoming calls from the telephone network.

  • Page 111: Voip System Telephones

    Voice over IP (VoIP) VoIP System Telephones ■ To enable the use of multiple devices on a single Internet connection, the IP addresses used in a LAN (often 192.168.x.x) are translated to a valid IP address using address translation (NAT - Network Address Translation), but no status information is available for NAT on an incoming RTP connection.To avoid this problem, the IP address of a workplace computer or telephone visible on the Internet is determined using a STUN server (STUN: Simple Traversal of UDP over...

  • Page 112: Device Properties

    Voice over IP (VoIP) VoIP System Telephones starting on page 114). Furthermore, this software offers local answering- machine functionality and integrability with CTI applications. 9.4.1 Device Properties The VoIP-enabled versions of the system telephones OpenPhone 63 IP and OpenPhone 65 IP offer the same features as the corresponding system tele- phones.

  • Page 113: Voip System Telephone Configuration

    Voice over IP (VoIP) VoIP System Telephones call between two VoIP system telephones, call data is exchanged directly between the two VoIP system telephones. ■ During the device’s start procedure, the IP address is configured and the device software is requested via the DHCP and TFTP network protocols. 9.4.2 VoIP System Telephone Configuration The VoIP system telephones OpenPhone 63 IP and OpenPhone 65 IP obtain the required IP address configuration and operating software via the DHCP, BOOTP...

  • Page 114: Start Procedure

    Voice over IP (VoIP) VoIP System Telephones group { deny booting; host 192.168.11.12 { hardware ethernet 00:30:42:00:11:22; Every DHCP service program has similar options. You may need to reserve a free IP address for each VoIP system telephone. You will find more details in your DHCP service program’s online help or handbook.
  • Page 115 Voice over IP (VoIP) VoIP System Telephones ■ A complex DHCP address assignment prevents the operation of the OpenCom 100’s DHCP server within the LAN. ■ A VoIP system should be operated with a non-broadcast-capable IP con- nection. This may be an RAS connection, a VPN connection or another type of routed connection.

  • Page 116: Openphone Ipc

    Voice over IP (VoIP) OpenPhone IPC 6. The VoIP system telephone creates a second TCP connection using the sig- nalling port number 8101 and sends a registration analogue to the U system telephones. 7. Extra connections are created using the IP protocol RTP (“Realtime Transport Protocol”) for call data when a call is created.

  • Page 117: Installation

    The licences are activated in the OpenCom 100’s Configurator in the Menu SYS Configuration: Licences. The system software includes a licence for a demo version for temporary use (60 days). Please contact your local agent or DeTeWe representative if you wish to purchase a permanent licence. Licences can be com- bined.

  • Page 118: Configuration

    Voice over IP (VoIP) OpenPhone IPC 9.5.2 Configuration Analogue to the VoIP system telephones, the OpenPhone IPC creates multiple IP connections to the OpenCom 100. When you start the program for the first time, the Options dialogue is automatically opened. Here you must configure the fol- lowing values: 1.

  • Page 119: Dectnetip

    DECTnetIP Properties 10. DECTnetIP In order to achieve optimal network coverage, a DECT network with several DECT base stations can be operated. A DECT network is comprised of DECT terminals connected with the next respective base station (network cell). For users of a DECT terminal, the handover from DECT base station to base station is completely trans- parent.

  • Page 120: Features

    DECTnetIP base station for the start sequence. The operating software is saved on the Media Gateway Card. DECTnetIP base stations can only be operated with the OpenCom 130/ 150 if a Media Gateway Card has been installed. If VoIP telephony is already being used, Ethernet cable access makes good sense.

  • Page 121: Configuration

    DECTnetIP Configuration 10.2 Configuration One of the DECTnetIP base stations that is installed assumes coordination and configuration of the DECT-over-IP functions (DECTnetIP-Manager). Select a base station that has a dependable data link to the OpenCom 100. Go to the PBX Confi- guration: Devices: DECTnetIP page in the Configurator.

  • Page 122: Dual Operation

    DECTnetIP Configuration 10.2.1 Dual operation Simultaneous operation of base stations via U access and base stations via Ethernet access is possible with the OpenCom 100. Transparent handovers, for example, are only possible when between DECT base stations using the same access technology.
  • Page 123 DECTnetIP Configuration You can operate a DECT network consisting of several remote locations (a cluster). These locations do not need to be synchronised because handovers between remote locations are not possible.

  • Page 124: Pbx Cascading

    PBXs. The shielded CAT-5 lead may be up to three meters long. The PCM port is on the add-on module of the OpenCom 130. You must therefore install an add-on module in each of the two PBXs before they can be cascaded.

  • Page 125: Putting A Cascaded Pbx Into Operation

    PBX Cascading Putting a Cascaded PBX into Operation – In the case of an OpenCom 130, connect the LAN2 port of the master system’s add-on module with a LAN2 port of the slave system’s add-on module. – In the case of an OpenCom 150, connect the LAN1 port of the master system with a LAN1 port of the slave system.
  • Page 126 4. If necessary, install the add-on module for the master system. If you use an OpenCom 130 as the slave system, you also have to install an add-on module. 5. Connect the two modules by means of two suitable cables as described above.

  • Page 127: Notes

    PBX Cascading Putting a Cascaded PBX into Operation 11.3.1 Notes Observe the following when operating a cascaded PBX system: ■ All U and a/b ports of the slave system can be used with appropriate tele- phones. All features of system telephones on U ports are available without restriction.

  • Page 128: Licensing Information

    In this case, new activation keys for the use of additional program packages must be generated on the DeTeWe licence server (http://lizenz.aastra-detewe.de). The licensing confirmation for the cascading contains all the information you need to carry out this procedure.

  • Page 129: Pbx Networking

    PBX Networking 12. PBX Networking OpenCom 100 provides all the features necessary for PBX networking. You need PBX networking in the following cases: ■ To operate the OpenCom 100 as a subsidiary system on another PBX. This will also allow you to use the OpenCom 100 as a DECT server, for example. ■...

  • Page 130: Connections

    PBX Networking Connections 12.1 Connections Networking two or more TK systems means interconnecting them. The OpenCom 100 allows you to use the following connections: ■ ISDN trunk lines ■ ISDN point-to-point connections (Q.SIG) on external S ports or on the S port ■...

  • Page 131: Master/Slave

    PBX Networking Connections Note: All layers of the Q.SIG-IP protocol are symmetrical. The following are unnecessary: a Master/Slave setting, clock and synchronisation settings (please refer to Connection via Q.SIG.IP starting on page 132). 12.1.2 Master/Slave For an ISDN connection, it is possible to determine which PBX is the protocol master and which the protocol slave.

  • Page 132: Types Of Point-To-Point Connections

    PBX Networking Types of Point-to-Point Connections If more than one port with the setting L1 Type = “Slave” is configured on an OpenCom 100 and the setting L1 sync possible has been activated, then one of the ports is automatically defined as the L1 clock source. The OpenCom 100 will automatically switch the clock source to another port configured as an L1 clock source (if a line fails, for example).

  • Page 133: Connection Via An Active Transmission System

    PBX Networking Types of Point-to-Point Connections PBX 1, S PBX 1, S 1 2 3 4 5 6 7 8 Rx+ Rx- Tx+ Tx- 8 7 6 5 4 3 2 1 Rx+ Rx- Tx+ Tx- PBX 2, S PBX 2, S (RJ-45 socket) (Pressure clamps) Wiring of a direct connection...

  • Page 134: Connection Via Q.sig.ip

    PBX Networking Types of Point-to-Point Connections PBX 1 PBX 2 Public L1 slave L1 slave network L2 slave L2 slave L3 master L3 slave L1 master L2 master Point-to-point connection via a public network 12.2.4 Connection via Q.SIG.IP If you are operating a fast and continuous internet connection at two or more locations, you can establish the TK system networking via internet connection as well.

  • Page 135: Configuration

    PBX Networking Configuration Note: Q.SIG-IP cannot be operated using a connection with NAT. 12.3 Configuration The possible configurations described below can be set up in the Web console using the PBX Configuration: Trunks menu. 12.3.1 Trunk groups This is a group of lines of the same type and direction. A line can only be assigned to one trunk group (bundle).

  • Page 136: Routes

    PBX Networking Configuration 12.3.2 Routes A route is a group of trunk groups enabling a connection in one direction. If the first trunk group of a route is fully utilized, the next trunk group is seized (“trunk group overflow”). One trunk group can also be used for different routes. In the above example, a route set up for PBX 1 allows a connection to PBX 2.
  • Page 137 PBX Networking Configuration With closed numbering, the OpenCom 100 determines which route to seize from the telephone number dialled. The information needed for routing a call can be configured in a numbering table containing up to 100 entries. You use this table to assign telephone numbers and/or ranges of telephone numbers to a particular route.

  • Page 138: Technical Details

    PBX Networking Technical Details 12.4 Technical Details A different PBX number must be set for each OpenCom 100 in a PBX network. This setting can be found in the Web console, in the menu PBX Configuration: System: Settings under the heading System linking. You can also set the maximum value for the transit counter there.
  • Page 139 L1 master mode or L1 slave mode. The external and S ports can be set according to the following table. OpenCom 107 – OpenCom 130 OpenCom 150 Legend S = Slave M/S = Master/Slave...

  • Page 140: Team Functions

    Team Functions Introduction 13. Team Functions 13.1 Introduction With the team functions you can manage your telephone communication tasks by assigning lines with separate call numbers to the keys of different terminals. The terminal users, or team members, can thus pick up one another’s calls or tele- phone each other using the configured keys.
  • Page 141 Team Functions Introduction For example, you can configure call protection if you do not want to be dis- turbed, or call diversion to another telephone. ■ Team key: As with a trunk key, a team key can be used to receive or make calls. However, this key cannot be used to change the settings for managing calls;...

  • Page 142: Team Configuration

    Team Functions Examples of Use ■ Direct call keys, for example, can be configured at a terminal in a conference room to call the secretary. 13.1.2 Team Configuration You can create teams and program call keys in the Configurator of the OpenCom 100 (PBX Configuration: Groups and Ports: Upn menu).

  • Page 143: Three-Member Team

    Team Functions Examples of Use The secretary’s terminal also has the executive’s call number configured as a direct call number (DK 10: executive’s office). The secretary can therefore reach the exe- cutive and put through calls even if the executive has programmed a substitute. Line Busy Indication If a line is busy, e.g.

  • Page 144: Unified Team

    Team Functions Examples of Use Miller TrK 10: Miller TK 11: Johnson TK 12: Smith Johnson Trk 11: Johnson TK 10: Miller TK 12: Smith Smith TrK 12: Smith TK 10: Miller TK 11: Johnson Example: three-member team Line Seizure Each team member’s call number, e.g.
  • Page 145 Team Functions Examples of Use Each team member has one OpenPhone 63 system telephone with all call keys programmed as trunk keys. Miller TrK 10: Support 1 TrK 11: Support 2 TrK 12: Support 3 Johnson TrK 10: Support 1 TrK 11: Support 2 TrK 12: Support 3 Smith...

  • Page 146: Toggle Team

    Team Functions Examples of Use 13.2.4 Toggle Team The toggle team described here illustrates how a large number of call numbers can be managed efficiently with the help of team functions. Each team member has one OpenPhone 65 system telephone with all call keys programmed as trunk and team keys.
  • Page 147 Team Functions Examples of Use On each telephone it is possible to toggle between the calls on individual lines, e.g. TrK 10 and TrK 11, by pressing the appropriate key (toggling). Every call on a trunk key can be transferred to any other party by means of the R key.

  • Page 148: Call Queue

    Call Queue Introduction 14. Call Queue 14.1 Introduction A queue can be activated for the telephone numbers of any type of telephone, i.e. for system, analogue, ISDN and DECT telephones. If a call number with a queue is busy, calls to this number enter the queue. The caller first hears an announcement (if function “Announcer at busy”...

  • Page 149: Activation Of Queues

    Call Queue Introduction Note: As calling fax machines often operate with the “voice” service indicator (e.g. on analogue ports), you should assign ports for fax machines on the OpenCom 100 to a user group without a queue. Queues can be combined with the “forwarding,” “pickup” and “hunt group” func- tions, for example, in order to configure an enquiry station for an operator.

  • Page 150: Pickup

    14.2 Examples of Use Note: In the following examples it is assumed that a U terface card has been installed (in an OpenCom 130 or an OpenCom 150). Ports on a U interface card are DECT enab- led, so that DECT base stations can be connected to operate cordless system terminals.
  • Page 151 Call Queue Examples of Use ■ Configure the OpenPhone 65 and e.g. a RFP 22/24 under PBX Configuration: Ports: U ■ Configure a trunk key for the OpenPhone 65 under PBX Configuration: System telephones. ■ Configure the OpenPhone 27 under PBX Configuration: Ports: DECT-PP and assign the OpenPhone 27 its own telephone number.

  • Page 152: Group Of Three Enquiry Stations

    Call Queue Examples of Use New calls are signalled on the mobile OpenPhone 27 or enter its queue, allowing the OpenPhone 27 to be used as a mobile enquiry station. On returning to the workstation, the operator deactivates call forwarding by pressing a function key.
  • Page 153 Call Queue Examples of Use ■ In the User Manager, configure a user for each of the three operators and assign these settings to the user group called “Operators”. Allocate each User the telephone number of the trunk key of their system telephone. Call wait.

  • Page 154: Multi-Company Variant

    Multi-Company Variant 15. Multi-Company Variant Communications systems are frequently shared by several companies. These com- panies want to jointly use the existing infrastructure (e.g. the existing lines and fea- tures of the system), while at the same time they wish to organise and pay for their communication completely independently of one another.

  • Page 155: Configuring The Multi-Company Variant

    Multi-Company Variant Configuring the Multi-Company Variant 15.1 Configuring the Multi-Company Variant The multi-company variant can be commissioned and configured by the system administrator of the OpenCom 100 without any major effort. In the multi- company variant, the communications system behaves in exactly the same way as the single-company variant.

  • Page 156: Configuring And Managing Companies

    Multi-Company Variant Configuring the Multi-Company Variant Only when this package has been activated are the fields required to configure the multi-company variant available in the other menus of the Web console, for example in the User Manager: User groups menu or in the PBX Configuration: Trunks menu.

  • Page 157: Assigning Trunk Groups/Sip Accounts

    Multi-Company Variant Configuring the Multi-Company Variant When setting up a new User group (in the User Manager menu), you will find that the default company is predefined; another company can be assigned as long as no other companies have been set up. 15.1.4 Assigning Trunk Groups/SIP Accounts Connections of the same type and in the same direction are arranged in a trunk group (e.g.

  • Page 158: Configuring The Company Exchange

    Multi-Company Variant Working with the Multi-Company Variant 15.1.6 Configuring the Company Exchange An internal telephone number must be set up for each company which represents the exchange, i.e. “the operator”. The calls to specific extensions arriving at the exchange are routed to this number, for example, as are all external calls where the called subscriber (a user who belongs to this company) cannot be reached, as in the case of a timeout.

  • Page 159: Making Calls Between Companies

    Multi-Company Variant Working with the Multi-Company Variant Users can also use the telephone book of their company with the OpenCTI 50 Web applications and phone book, assuming they are authorised to use these applications. In addition, it is also possible to assign a user group with the authorisation to edit foreign company telephone books.

  • Page 160: Configuring The Pc Software

    Configuring the PC Software PC Offline Configuration 16. Configuring the PC Software Further possibilities of use can be implemented on a workstation PC with the Windows operating system by installing drivers and programmes. You can find the installation programmes required for this on the product CD that comes with the OpenCom 100.
  • Page 161 Configuring the PC Software PC Offline Configuration 3. On the product CD, in the offline configurator installation directory, you will find ZIP archives for various TC-system types. Copy the desired ZIP archives to the installation directory. 4. End the installation with a function test. With a double-click on the newly created desktop icon, start the StartCenter program.

  • Page 162: Setting Up Tapi

    Configuring the PC Software Setting up TAPI ■ If there is an existing web-server service installed on the workstation computer, then you must enter a new port number in the Setup dialogue of the program StartCenter, for example 8080. In the Web browser, the address line input is then: “http://localhost:8080/”.
  • Page 163 Configuring the PC Software Setting up TAPI Configuring the TAPI Connection Note: Under Windows NT or Windows 2000/XP you should log on as the user for whom you want to configure the TAPI connection. 1. In the Start menu, select Settings: Control Panel. Double-click on the Tele- phony icon (Phone and Modem Options icon under Windows 2000/XP).

  • Page 164: Setting Up Net Capi

    Configuring the PC Software Setting up NET CAPI the item Options from the Edit menu. In the Lines tab you then select the system telephone from the Phone calls list. 3. Enter a telephone number in the Number box and confirm with Dial. Under Windows 2000/XP you first click on the Dial icon and in the subsequent dia- logue activate Phone call.

  • Page 165: Using The Systray Display

    Configuring the PC Software Using the Systray Display Configuring the NET CAPI Driver The NET CAPI driver requires an extra internal number so that the “virtual ISDN card” on the OpenCom 100 can be addressed: 1. Go to the Configurator, PBX Configuration: Devices: CAPI-ISDN menu. Click on Change.

  • Page 166: Browser For Opencti And Openhotel

    Configuring the PC Software Browser for OpenCTI and OpenHotel Requirements To use the systray display, you must first install TAPI; see Setting up TAPI starting on page 160. Please note: The systray display requires a current version of TAPI. If you are using TAPI from an earlier version of the OpenCom 100, you must first install the newer version from the product CD.

  • Page 167: Setting Up Video Telephony

    Configuring the PC Software Setting up Video Telephony Installing the browser 1. Call up the start mask from the product CD (see Configuring the PC Software on page 158). 2. From the start mask, select Software: Install Browser for OpenCTI or Software: Install Browser for OpenHotel.

  • Page 168: Synchronising The Pc Clock

    Configuring the PC Software Synchronising the PC Clock 4. Run a functionality test. To do this, start the NetMeeting program. Click on the call button. Under Address enter the IP address or DNS host name of a external station. Confirm your selection with Call. Note: If Firewall software is installed on the workplace com- puter, a warning will now appear.

  • Page 169: Address Queries Using Ldap

    Configuring the PC Software Address Queries using LDAP 3. Open the Services dialogue under Start: Settings: Control Panel: Administ- ration. Set the autostart type of the Windows Timer service to Automatic. Start the service with Process: Start. Every time the service starts, the PC clock is synchronised with the time of the OpenCom 100.
  • Page 170 Configuring the PC Software Address Queries using LDAP 5. In the Look in list, select the entry with the OpenCom 100 address. Enter a user in the Name input field, Administrator for example. Then click on Find now. The list of entries found should now display the address from the central tele- phone book.

  • Page 171: Configuration Guide

    Configuration Guide 17. Configuration Guide The Configuration Guide contains a series of flowcharts that will help you to plan the configuration of the OpenCom 100 and guide you through the necessary set- tings step by step, focusing on the network settings. The individual charts are sum- marised below: ■...

  • Page 172: Overview

    Configuration Guide Overview 17.1 Overview Ethernet network (LAN) exists? Cross-connected ethernet cable available? Connect the configuration Connect the configuration Connect the OpenCom and the PC to the OpenCom COM port. PC to the OpenCom LAN port. configuration PC to the network Generate the Dialup Networking Enable DHCP.

  • Page 173: Pbx Ports

    Configuration Guide PBX Ports 17.2 PBX Ports Set the access type (multiterminal Define the access type access and/or system access). Set the external S interfaces and Define the external enter the telephone numbers interfaces assigned by your network provider. Do you have ISDN terminals Set the internal S interfaces Define the internal S...

  • Page 174: Lan

    Configuration Guide 17.3 Do you have a computer network? Finished Assign a name Host name to the OpenCom. The OpenCom takes Do you have a DHCP DHCP the settings from server in your network? your DHCP server Ask your network administrator for the Activate the OpenCom OpenCom address range for the RAS accesses.

  • Page 175: Wan Settings

    Configuration Guide WAN Settings 17.4 WAN Settings Do you want to configure Select a provider Your own ISP a new Internet provider? from the list “SYS Configuration: System: Select one of the Country” = “German”? default providers in “NET Configuration: Enter your provider's WAN”.

  • Page 176: Ras Settings

    Configuration Guide RAS Settings 17.5 RAS Settings Have you made the network settings for the OpenCom ? NET Configuration: Configure the network - settings for the OpenCom. Configure the RAS access of the OpenCom. “NET Configuration: RAS” Status Activate the RAS access. Specify the telephone number for which Telephone number the RAS access should be configured.

  • Page 177: Branch Settings

    Configuration Guide Branch Settings 17.6 Branch Settings Have you made the network settings for the OpenCom? NET Configuration: Configure the network- settings for the OpenCom. Configure the LAN-LAN connection. Protocol Select between PPP and HDLC transparent. “NET Configuration: Branch” Telephone number local Enter the internal telephone number.

  • Page 178: E-Mail Function

    Configuration Guide E-mail Function 17.7 E-mail Function Have you made the network settings for the OpenCom? Configure the network settings NET Configuration: for the OpenCom. Do you want to use e-mail Internet from the Internet? NET Configuration: Configure your Internet access. Has an internal e-mail server been configured in your LAN? No e-mail use...

  • Page 179: E-Mail Access

    Configuration Guide E-mail Access 17.8 E-mail Access Do you have access to a mail server Mail server in your network or in the Internet? Configure your network/ NET Configuration: LAN Internet access. or WAN Do you have created mail account polls User accounts in the “User Manager: User accounts”? Set up user accounts in...

  • Page 180: Frequently Asked Questions

    Power Good LED Power Good LED LAN LEDs AC adapter (Ethernet switch) LAN LEDs Activity LED Basic module Add-on module Position of LEDs on the OpenCom 130 Power Good LED LAN LEDs Activity LED Position of LEDs on the OpenCom 131...

  • Page 181: General/Hardware

    General/Hardware The OpenCom 100 is not functioning. Check whether the plug-in power supply is properly connected (OpenCom 130). If an add-on module is installed: Make sure the mains plug is properly connected. Plug another device into the mains socket to check whether there is any voltage.

  • Page 182: Telephony

    Frequently Asked Questions Telephony After restarting the OpenCom 100, nothing is indicated on the displays of any connected terminals. It takes a short while for the OpenCom 100 to start up. After the restart, check whether the activity LED flashes at a rate of 10s / 1s. This flash cycle indicates that the OpenCom 100 has started up correctly and is ready for operation.
  • Page 183 Frequently Asked Questions Telephony One of the telephones is not functioning at all. Make sure the telephone has been properly connected. Please read the explana- tions under Port assignment, termination, cable length starting on page 56. Check also whether the appropriate port has been configured correctly in the Configurator (PBX Configuration: Ports menu).
  • Page 184 Frequently Asked Questions Telephony An ISDN telephone always rings, if another telephone on the S bus is being called. This case also requires configuring the MSN on the ISDN telephone (see above answer). It is not possible to configure Call Distribution: Outgoing for multi-terminal access.

  • Page 185: Dect

    DECT Note: In the following explanations it is assumed that a U interface card has been installed (in an OpenCom 130 or an OpenCom 150). The LED of the RFP 22/24 base station is flashing, but none of the DECT de- vices is functioning.

  • Page 186: Lan

    LAN LED indicates whether there is any network traffic on the line. If you have installed an add-on module (in an OpenCom 130), also check the LAN LEDs of the Ethernet switch. The Ethernet line between the basic module (LAN port) and the add-on module (LAN1 port) are properly connected if the centre LED lights up.

  • Page 187: Internet

    Frequently Asked Questions Internet You have just configured the OpenCom 100 via the network. Why is it not possible now to establish a remote data transfer network connection? The network card and the communication (remote data transfer) adapter cannot be run with the same routing setting. Deactivate the network card before con- necting via the dial-up network.
  • Page 188 With the OpenPhone 27, the Internet can be accessed either directly via the remote data transfer network or indirectly via RAS access on the OpenCom 130/ 150. For direct access you can directly dial any provider. Indirect access uses the routing function of the OpenCom 130/150, accompanied by the configured security features, for example.
  • Page 189 Frequently Asked Questions Internet For information on the installation of software and on configuring Internet access, refer to the “OpenPhone 26/27” user guide. A SIP connection only passes unidirectional voice. What is the reason? You did not use the OpenCom 100 as internet router or the STUN server of the SIP provider is unavailable.

  • Page 190: Technical Specifications

    Technical Specifications 19. Technical Specifications OpenCom 130 System data Mains power supply 230 V ~ 50 Hz Rated power Basic module:25 VA Add-on module:80 VA Safety class Permissible temperatures +5°C to +40°C stationary, weatherproofed Dimensions (W x H x D)
  • Page 191 Technical Specifications ports for system terminals and Basic module:3x RFP 22/24 DECT base stations to connect system terminals, not DECT-enabled Add-on moduleup to 16 x all DECT-enabled; possible interface cards: – 4 x U – 8 x U – 2 x S and 6 x U –...
  • Page 192 Technical Specifications – Voltage range = 5 V... 30 V ≈ Sensor Switched by low AC voltage – Voltage range = 6 V... 24 V...
  • Page 193 Technical Specifications OpenCom 131 System data Mains power supply 230 V ~ 50 Hz Rated power Main module:25 VA Safety class Permissible temperatures +5 °C to +40 °C stationary, weatherproofed Dimensions (W x H x D) 396 x 390 x 100 mm Weight (system only) 1900 g ports...
  • Page 194 Technical Specifications – Supply voltage 40 V ± 10% – Supply power 1,2 VA – Feed current 25 mA – Range 1000 m V.24 port (COM) for connection of a PC 1x (optional) – Range Doorstation equipment interface card for connection of doorstation equip- 1x (optional) ment Contact load of actor...
  • Page 195 Technical Specifications OpenCom 150 System data Mains power supply 230 V ~ 50 Hz Rated power 160 VA Safety class Permissible temperatures +5 °C to +40 °C stationary, weatherproofed Dimensions Wall version: 396 x 390 x 100 mm (W x H x D) Rack version: –...
  • Page 196 Technical Specifications – Range 1000 m a/b ports for analogue terminals Possible interface cards: with pulse or DTMF dialling, – 4 x a/b flash duration of 60 to 310 ms – 8 x a/b – 2 x S and 6 x a/b –...

  • Page 197: Notes On Disposal

    Notes on disposal 20. Notes on disposal In order to avoid any possible effects resulting from the disposal of electrical and electronic equipment containing substances damaging to the environment and human health, the European Parliament and Council directives ■ 2002/96/EC on waste electrical and electronic equipment (WEEE) and ■...

  • Page 198: Index

    Index Index Resetting the system data 84 Saving and loading the configuration 82 a/b adapter 58 System prerequisites 74 Accessories 60 via V.24 port 12 Actor Configuration examples 87 See Intercom system 55 Introduction to TCP/IP 88 Actor/sensor port 49 OpenCom 100 in a LAN with an IP- Adapter enabled server 92...
  • Page 199 Index Doorstation equipment add-on Intercom system 55 card 34, 35, 36 Interface cards 29 Doorstation equipment interface Interface cards (installation) 32 card 30 Interface cards (overview) 40, 43 DSL 50 Interfaces DSL port 50 PCM 122 DSS1 128 Internet access 96 DTMF 105 Costs 96 E-mail 97...
  • Page 200 Index OpenCTI 164 OpenHotel 164 Outlook Express 167 Q.SIG 128 PBX cascade 83 Remote configuration 80 PBX cascading 122 Resetting system data 84 PBX networking 127 Routes 134 PBX number 136 PC status display 163 PCM port 51 Pin assignment S0 port 181 Audio adapter 59 S0 port pin assignment 48...
  • Page 201 Index Introduction 138 Team key 139 Telephony 180 Terminating resistor 46 Three-member team 141 Time zone 166 Toggle team 144 Troubleshooting 178 Trunk key 138 Unified team 142 Upn port pin assignment 48 Upn ports 47 V.24 add-on card 34, 35, 36 V.24 interface card 30 Voice mail 54...
  • Page 202 Index Notes...
  • Page 204 DeTeWe Systems GmbH • Zeughofstraße 1 • D-10997 Berlin • www.Aastra-DeTeWe.de As of June 2006 Subject to changes...

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