Troubleshooting; Error Codes; Failure Code - Hoover RoboCom 2 Instruction Manual

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RoboCom2Manual2011__GB.indd 14

TROUBLESHOOTING

The following is a list of commonly encountered problems and solutions.
If any of these problems persist contact your local Hoover representative.
Cleaning power is weak
The Remote Control** does not work
charge
cleaning
cleans intermittantly
there is no error code display

Error Codes

The following codes may appear during use or on start up.

Failure Code

Debris in the Right Edge Cleaning Brush.
Er01
Er02 Debris trapped in the Floor Brushes. See 'Cleaning the Floor Brushes'
Er04 Left Drive Wheel motor overloaded. See 'Cleaning the Drive Wheels'
Er05 Right Drive Wheel motor overloaded. See 'Cleaning the Drive Wheels'
Er06 Both Drive Wheel motors overloaded. See 'Cleaning the Drive Wheels'
Er07 Left or Right Drive Wheel not making contact with the ground. See 'Cleaning the
Drive Wheels'
Er08
Er09 Dust container is absent. Replace Dust Container.
Er10
Check the battery connection.
Er12
Debris in the Left Edge Cleaning Brush.
ATTENTION: If any of these failures persist. Contact your local Hoover representative. DO NOT try to
* Certain Models Only
** May vary according to model
Check that the dust container lter and motor are clean.
Empty dust container.
Check and clean th lter and motor.
Check and clean the Floor Brushes
Check and clean the sensors.
Check and clean the drive wheels.
Check the batteries.
the Charger Base.
Clean the dust container an lter.
Check the brushes and drive wheels for dirt and debris.
Check the cleaning times set.
Check and clean the sensors.
Contact your local Hoover representative
Explanation
See 'Cleaning the Edge Cleaning Brush
See 'Cleaning the Edge Cleaning Brush
14/07/2011 13.40.17