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PetPace Pet Pace User Manual

Pets remote monitoring system
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Pet Pace
PETS REMOTE MONITORING SYSTEM
USER MANUAL
Subject to change without further notice
Rev: 13 Amendment: 1
Issue Date: Jul, 2014

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Summary of Contents for PetPace Pet Pace

  • Page 1 Pet Pace PETS REMOTE MONITORING SYSTEM USER MANUAL Subject to change without further notice Rev: 13 Amendment: 1 Issue Date: Jul, 2014...
  • Page 2 Data is collected into the secure PetPace database. Using advanced clinical algorithms, the PetPace System analyzes the data and provides alerts when there is cause for concern. You can also visit the PetPace website at all times to see how your patient is doing.

  • Page 3: Table Of Contents

    PetPace User Manual Table of Contents INTRODUCTORY INFORMATION ..................5 1.1. C ................5 ONVENTIONS 1.2. G ................5 ENERAL OTES INSIDE THE PACKAGE ......................6 2.1. P ................7 OLLAR 2.2. P ................7 OLLAR HARGING ABLE 2.3. P ................
  • Page 4 PetPace User Manual 12. REGULATORY INFORMATION ..................25 12.1. FCC C ................25 OMPLIANCE OTICE Rev.17.1 PetPace Ltd. 4/26...

  • Page 5: Introductory Information

    1.2. General Notes PetPace Remote Monitoring System is not a medical device. It does not replace periodic examinations by a veterinarian or prudent observation by the pet’s owner. Rev.17.1 PetPace Ltd.

  • Page 6: Inside The Package

    PetPace User Manual 2. Inside the Package The PetPace Remote Monitoring System package includes the following items: PetPace Collar PetPace Collar Charging Cable PetPace Gateway USB Type-A to micro USB Power Cable (used with the PetPace Gateway) Ethernet Cable (used with the PetPace...

  • Page 7: Petpace Collar

    PetPace User Manual 2.1. PetPace Collar On/Off Button Place the collar on your pet so that the arrow on the buckle points forward to the pet's head 2.2. PetPace Collar Charging Cable Charger Pins Collar charger socket Rev.17.1 PetPace Ltd. 7/26...

  • Page 8: Petpace Gateway

    PetPace User Manual 2.3. PetPace Gateway The PetPace Gateway receives data from the PetPace Collar and transmits it to the PetPace cloud-based server. Wireless indication Ethernet indication Server indication Front Micro USB connector (power) RJ-45 connector (Ethernet) Back Rev.17.1 PetPace Ltd.

  • Page 9: First-Time Installation

    USB power supply adapter (item 6). c. Connect the USB power supply adapter (item 6) to a power outlet. d. Once the PetPace Gateway is connected to power, the bottom green LED light will blink. 2. Connect the PetPace Gateway (item 3) to the Internet.

  • Page 10: Working With The Collar

    Ne pas charger le collier alors qu'il est placé sur votre animal de compagnie 5. Working with the collar 1. Turn on the PetPace Collar by pressing the On/Off Button until you see 2 green blinks on the collar’s LED light (see picture in Appendix chapter 7.1.2).

  • Page 11: Manually Turning The Collar On And Off

    PetPace User Manual 6. Manually turning the Collar ON and OFF 1. The Collar can be manually turned ON or OFF by continuously pressing and holding the Collar's On/Off Button for more than 8 sec. 2. If the Collar is in the On position, press and hold the On/Off Button continuously until there are two red LED light blinks, which indicate that the Collar is now turned Off.

  • Page 12: Working With The Website

    1. Connect to the PetPace Web App at https://orion.petpace.com. Sign-in using the provided username and password. 2. You can also access the Web App by clicking “LOGIN” on the PetPace website at http://petpace.com 3. Once logged-in you will be taken to the Web App’s main page.

  • Page 13: Registering A New Pet

    PetPace User Manual 7.1. Registering a new pet 1. On the Web App’s main page click on “+Add Pet”. 2. Fill in the pet's information and click “Save”. You may also add a picture of your pet. Rev.17.1 PetPace Ltd.

  • Page 14: Assigning A Collar To A Pet

    PetPace User Manual 7.2. Assigning a Collar to a Pet 1. On the pet’s ticket click “Assign Collar”. 2. From the “Assign Collar” dialogue box choose the collar provided to you and click “Assign”. Rev.17.1 PetPace Ltd. 14/26...
  • Page 15 PetPace User Manual 3. Once the collar is assigned to your pet you can see the collar ID in the pet’s ticket, together with battery level, pet info, owner info, and alerts (if exist). 4. The Collar is now operating and collecting data on the pet.

  • Page 16: Working With The Data

    PetPace User Manual 7.3. Working with the data You can examine your dog’s data and alerts at all times from any device with Internet connection. 1. From the Pets window, select the desired pet to monitor and click on the little arrow on lower right corner of the image area.
  • Page 17 PetPace User Manual You can edit your pet’s info by clicking the “Edit Pet Info” link on the pet’s ticket. Rev.17.1 PetPace Ltd. 17/26...

  • Page 18: Alerts / Notifications Settings

    PetPace User Manual 8. Alerts / Notifications Settings 1. To turn alerts On or Off, slide the notification controller to the desired position. 2. To view alerts anytime, from any page, click on the “Alerts” link on the top right corner of the page.
  • Page 19 PetPace User Manual 3. To edit alerts recipients info, click on "NOTIFICATION SETTINGS", then click "Add" under the "SEND NOTIFICATIONS TO" panel and enter recipients information Rev.17.1 PetPace Ltd. 19/26...

  • Page 20: Appendix

    Green light blinking while Ethernet communication is intact. Server indication Green light is constantly On while Gateway is connected to PetPace server. Green light blinking while attempting to connect to PetPace server. 9.1.2. Collar The Collar's LED can illuminate in green, red or orange according to the following table:...

  • Page 21: Troubleshooting

    PetPace User Manual 9.2. Troubleshooting 1. Verify Gateway and Collar status according to the following Gateway LEDs indication table: LED indication Description Troubleshooting TOP ORANGE LED Wireless communication 1. Make sure Collar is Indication. operating and in Should be ON during Collar proper range from operation.

  • Page 22: Product Specifications

    PetPace User Manual Product Specifications 10.1. Gateway Dimensions: 78x60x51 mm Weight: 62g Operating temperature range: 0-40 C The product is designed for indoor use only. Power: 5V – VDC @ 0.2A 10.2. Collar Dimensions: 40x35x15 mm (Electronics case) Weight: 43g Operating temperature range: ...

  • Page 23: Safety Information

    PetPace User Manual SAFETY INFORMATION SAFETY INFORMATION  The collar is powered by a Li-Ion rechargeable battery.  Charge the collar only with the provided and approved collar charger adapter and the power supply designated for this product.  Do not attempt to charge your collar with anything other than the AC adapter provided.
  • Page 24 PetPace User Manual INFORMATIONS DE SÉCURITÉ  Le collier est alimenté par une batterie rechargeable Li-Ion.  Chargez uniquement le collier avec l’adaptateur du chargeur de collier fourni et approuvé avec une prise indiquée pour ce produit.  N’essayez pas de charger votre collier avec autre chose que l’adaptateur AC fourni.
  • Page 25 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this equipment not expressly approved by PetPace may void the user’s authority to operate this equipment. This equipment has been approved for mobile applications where the equipment should be used at distances greater than 20cm from the human body (with the Exception of hands, wrists, feet and ankles).
  • Page 26 PetPace User Manual Rev.17.1 PetPace Ltd. 26/26...

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