Dell PowerEdge T110 II Owner's Manual
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Dell PowerEdge T110 II Owner's Manual

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Dell PowerEdge T110 II
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Owner's Manual
Regulatory Model E11S Series
Regulatory Type E11S002

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Summary of Contents for Dell PowerEdge T110 II

  • Page 1 Dell PowerEdge T110 II Systems Owner’s Manual Regulatory Model E11S Series Regulatory Type E11S002...
  • Page 2 Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    Contents About Your System ....Accessing System Features During Startup ..Front-Panel Features and Indicators ..Back-Panel Features and Indicators .
  • Page 4 System Setup Options ....Main Screen ....Memory Settings Screen .

  • Page 5: Contents

    Inside the System ....Opening and Closing the System ... . Opening the System .
  • Page 6 Expansion Cards ..... Expansion Card Installation Guidelines ..Removing an Expansion Card ... . Installing an Expansion Card .

  • Page 7: Contents

    System Board ..... . Removing the System Board ... . Installing the System Board .
  • Page 8 ..... . Contacting Dell .....
  • Page 9 Index ......Contents...
  • Page 10 Contents...

  • Page 11: About Your System

    Program and UEFI Boot Manager" on page 35. <F10> Enters System Services, which opens the Dell Unified Server Configurator (USC). The Dell USC allows you to access utilities such as embedded system diagnostics. For more information, see the Dell USC documentation.

  • Page 12: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector Power-on indicator, The power-on indicator lights when the power button system power is on. The power button controls the DC power supply output to the system. NOTE: When powering on the system, the video monitor can take from several...
  • Page 13 Item Indicator, Button, or Icon Description Connector System health The system health indicator blinks indicator amber when a system fault is detected. Hard-drive activity The hard drive activity indicator lights indicator up when the hard drive is in use. USB connectors (2) Connect USB devices to the system.

  • Page 14: Back-Panel Features And Indicators

    Back-Panel Features and Indicators Figure 1-2. Back-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector Padlock ring Locks the cover release latch. Security cable slot Connects a cable lock to the system. Voltage selection Sets the voltage for the power supply to switch the voltage that most closely matches the AC power available at your location.

  • Page 15: Guidelines For Connecting External Devices

    Item Indicator, Button, or Icon Description Connector Power supply 305 W power supply. Cable clasp Secures the power cable. USB connectors (4) Connect USB devices to the system. The ports are USB 2.0-compliant. eSATA connector Connects additional storage devices. Serial connector Connects a serial device to the system.

  • Page 16: Nic Indicator Codes

    NIC Indicator Codes Figure 1-3. NIC Indicator Codes link indicator activity indicator Indicator Indicator Code Link and activity indicators The NIC is not connected to the network. are off Link indicator is green The NIC is connected to a valid network link at 1000 Mbps.

  • Page 17: Diagnostic Lights

    Diagnostic Lights The four diagnostic indicator lights on the system front panel display error codes during system startup. Table 1-1 lists the causes and possible corrective actions associated with these codes. A highlighted circle indicates the light is on; a non-highlighted circle indicates the light is off. Table 1-1.
  • Page 18 Code Causes Corrective Action Hard drive failure. Ensure that the hard drives are properly connected. See "Hard Drives" on page 70 for information on the drives installed in your system. Possible USB failure. See "Troubleshooting a USB Device" on page 112. No memory modules See "Troubleshooting System detected.

  • Page 19: System Messages

    System Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a system message not listed in the table, check the documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
  • Page 20 Message Causes Corrective Actions The system configuration If any system components Alert! Power of processor, memory were just upgraded, return the required exceeds modules, and expansion system to the previous PSU wattage. cards may not be supported configuration. If the system Check PSU and by the power supply.
  • Page 21 Message Causes Corrective Actions NVRAM_CLR jumper is Move the NVRAM_CLR Caution! installed in the clear jumper to the default position NVRAM_CLR jumper setting. CMOS has been (pins 3 and 5). See Figure 6-1 is installed on cleared. for jumper location. Restart system the system and re-enter the board.Please run...
  • Page 22 Message Causes Corrective Actions Mouse or keyboard cable is Reseat the mouse or keyboard Error 8602 - loose or improperly cable. Auxiliary Device connected. Failure. Verify that mouse and Defective mouse or Ensure that the mouse or keyboard are keyboard. keyboard is operational.
  • Page 23 Message Causes Corrective Actions The USB ports are disabled Power down and restart the Local keyboard in the system BIOS. system from the power button, may not work and then enter the System because all user Setup program to enable the accessible USB USB port(s).
  • Page 24 Message Causes Corrective Actions Faulty or improperly See "Troubleshooting System Memory odd/even installed memory modules. Memory" on page 119. logic failure at address, read value expecting value. Faulty or improperly See "Troubleshooting System Memory installed memory modules. Memory" on page 119. write/read failure at address, read...
  • Page 25 Message Causes Corrective Actions Faulty or missing optical Use a bootable USB key, CD, No boot device drive subsystem, hard drive, or hard drive. If the problem available. or hard-drive subsystem, or persists, see "Troubleshooting no bootable USB key a USB Device" on page 112, installed.
  • Page 26 Message Causes Corrective Actions Error encountered in Install the NVRAM_CLR Plug & Play initializing PCIe device; jumper in the clear position Configuration faulty system board. (pins 1 and 3) and reboot the Error. system. See Figure 6-1 for jumper location. If the problem persists, see "Troubleshooting Expansion Cards"...
  • Page 27 Message Causes Corrective Actions Faulty hard drive, USB Replace the USB medium or Sector not found. device or medium. device. Ensure that the USB Seek error. cables are properly connected. Seek operation See "Troubleshooting a USB failed. Device" on page 112 or "Troubleshooting a Hard Drive"...
  • Page 28 Message Causes Corrective Actions Invalid memory Ensure that the memory The following configuration. The modules are installed in a valid DIMMs should specified memory modules configuration. See "General match do not match in size, Memory Module Installation geometry: number of ranks, or Guidelines"...
  • Page 29 135. System halted after F10 Restart the system and update Unable to launch keystroke because System the Dell USC repository to the System Services Services image is either latest software to restore full image. System corrupted in the system functionality.
  • Page 30 Message Causes Corrective Actions Invalid memory Ensure that the memory Unsupported DIMM configuration. The system modules are installed in a valid detected. The will run but with the configuration. See "General following DIMM specified memory module Memory Module Installation has been disabled.
  • Page 31 See "Troubleshooting a USB Device" on page 112 and "Troubleshooting a Hard Drive" on page 123. NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary on support.dell.com. About Your System...

  • Page 32: Warning Messages

    NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents. About Your System...
  • Page 33 About Your System...
  • Page 34 About Your System...

  • Page 35: Using The System Setup Program And Uefi Boot

    Using the System Setup Program and UEFI Boot Manager The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardware •...

  • Page 36: Entering The System Setup Program

    Entering the System Setup Program 1 Turn on or restart your system. 2 Press <F2> immediately after you see the following message: <F2> = System Setup If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again. Responding to Error Messages If an error message appears while the system is booting, make a note of the message.

  • Page 37: System Setup Options

    System Setup Options Main Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Option Description System Time Sets the time on the system's internal clock.
  • Page 38 Option Description SATA Settings Displays a screen to enable or disable the integrated SATA controller and ports. See "SATA Settings Screen" on page 40. Boot Settings Displays a screen to specify the boot mode (BIOS or UEFI). For BIOS boot mode, you can also specify the boot devices.

  • Page 39: Memory Settings Screen

    Option Description F1/F2 Prompt on Error Enables the system to halt on errors during POST, (Enabled default) which allows the user to observe events that may scroll by unnoticed during normal POST. The user can press <F1> to continue or <F2> to enter the System Setup program.

  • Page 40: Sata Settings Screen

    Option Description Logical Processor On processors that support Simultaneous Multi- (Enabled default) Threading (SMT) technology, each processor core supports up to two logical processors. If this field is set to Enabled, the BIOS reports both logical processors. If set to Disabled, only one logical processor is monitored by the BIOS.

  • Page 41: Boot Settings Screen

    Option Description Auto enables BIOS support for the device attached to Port D SATA port C. Off disables BIOS support for the device. (Off default) Auto enables BIOS support for the device attached to Port E SATA port C. Off disables BIOS support for the device. (Auto default) eSATA port Auto enables BIOS support for the device attached to the...

  • Page 42: Pci Irq Assignments Screen

    Option Description Embedded Gb NIC 1 Enables or disables the embedded NICs. PXE support (Enabled with PXE allows the system to boot from the network. Enabled default) with iSCSI Boot option is available if the NIC on board supports iSCSI. MAC Address Displays the MAC address for the NIC.

  • Page 43: Serial Communication Screen

    Serial Communication Screen Option Description Serial Communication Selects whether the serial communication devices (On without Console (Serial Device 1 and Serial Device 2) are enabled in Redirection default) BIOS. BIOS console redirection can also be enabled and the port address used can be specified. Options are On without Console Redirection, On with Console Redirection via COM1, On with Console Redirection via COM2, and Off.

  • Page 44: Power Management Screen

    Power Management Screen Option Description Power Management Options are OS Control, Active Power Controller, (OS Control default) Custom, or Maximum Performance. For all but the Custom setting, the BIOS pre-configures the power settings on this screen as follows: • OS Control sets the CPU power to OS DBPM, the fan power to Minimum Power, and the memory power to Maximum Performance.

  • Page 45: System Security Screen

    System Security Screen Option Description TPM Security Sets the reporting of the Trusted Platform Module (Off default) (TPM) in the system. If Off, the presence of the TPM is not reported to the operating system. If On with Pre-boot Measurements, the system reports the TPM to the operating system and stores the pre-boot measurements to the TPM during POST.
  • Page 46 Option Description Setup Password Restricts access to the System Setup program by using a (Not Enabled default) setup password. NOTE: See "Using the Setup Password" on page 52 for more information. Password Status When Setup Password is assigned and this field is (Unlocked default) Locked, the system password cannot be changed or disabled at system start-up.

  • Page 47: Exit Screen

    Exit Screen Press <Esc> to exit the System Setup program; the Exit screen displays: • Save Changes and Exit • Discard Changes and Exit • Return to Setup Entering the UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode.

  • Page 48: Uefi Boot Manager Screen

    Enables you to add, delete, enable, or disable boot options; change boot order; or execute a one-time boot option. System Utilities Enables you to access the System Setup program, System Services (Dell USC), Diagnostics, and BIOS- level boot options. UEFI Boot Settings Screen Option Description Add Boot Option Adds a new boot option.

  • Page 49: System Utilities Screen

    Description System Setup Accesses the System Setup program without rebooting. System Services Restarts the system and accesses the Dell USC, which allows you to run utilities such as system diagnostics. Reset System Restarts the system. System and Setup Password Features NOTE: For a forgotten password, see "Disabling a Forgotten Password"...
  • Page 50 When a system password is not assigned and the password jumper on the system board is in the enabled position, System Password is Not Enabled and Password Status is Unlocked. To assign a system password: 1 Verify that Password Status is Unlocked. 2 Highlight the System Password option and press <Enter>.
  • Page 51 Using Your System Password to Secure Your System NOTE: If you have assigned a setup password (see "Using the Setup Password" on page 52), the system accepts your setup password as an alternate system password. When Password Status is Unlocked, you have the option to leave the password security enabled or to disable password security.

  • Page 52: Using The Setup Password

    Using the Setup Password Assigning a Setup Password You can assign a setup password only when the Setup Password is Not Enabled. To assign a setup password, highlight the Setup Password option and press the <+> or <–> key. The system prompts you to enter and verify the password.

  • Page 53: Embedded System Management

    Dell USC is an embedded utility that enables systems and storage management tasks from an embedded environment throughout the server’s lifecycle. Dell USC can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by Dell USC.

  • Page 54: Entering The Bmc Setup Module

    • Enables fault logging and SNMP alerting • Provides access to system event log and sensor status • Allows control of system functions including power on and off • Functions independently of the system’s power state or the system’s operating system •...

  • Page 55: Entering The Idrac Configuration Utility

    In addition, the iDRAC Configuration Utility enables you to: • Configure, enable, or disable the iDRAC6 local area network through the dedicated iDRAC6 Enterprise card port or the embedded NIC1. • Enable or disable IPMI over LAN • Enable a LAN Platform Event Trap (PET) destination •...
  • Page 56 Using the System Setup Program and UEFI Boot Manager...

  • Page 57: Installing System Components

    Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • Wrist grounding strap Installing System Components...

  • Page 58: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 59: Opening And Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 60: Closing The System

    Figure 3-2. Opening and Closing the System release tab Closing the System 1 Align the cover with the slots on the bottom of the chassis. See Figure 3-2. 2 Press down on the cover until the cover release tab snaps into place. 3 Place the system upright on a flat, stable surface.

  • Page 61: Front Bezel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 62: Installing The Front Bezel

    Figure 3-3. Removing and Installing the Front Bezel drive release latch front bezel Installing the Front Bezel 1 Align the tabs on the front bezel with the slots on the chassis. See Figure 3-3. 2 Snap the bezel into place. Removing Front Bezel Insert NOTE: Before installing a drive in one or more of the front drive bays, remove the...

  • Page 63: Installing Front Bezel Insert

    Figure 3-4. Removing and Installing the Front Bezel Insert front bezel front bezel insert insert tab Installing Front Bezel Insert 1 To replace the insert on the front bezel, from the back of the bezel, fit the tabs on the end of the insert into the notches on the bezel. 2 Snap the other end of the insert into place.

  • Page 64: Installing An Emi Filler Panel

    3 Remove the front bezel. See "Removing the Front Bezel" on page 61. 4 Slide the drive release latch in the direction of the arrow to release the shoulder screw. See Figure 3-5. 5 Pull the tab to remove the EMI filler panel. Figure 3-5.

  • Page 65: Optical And Tape Drives (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 66 Figure 3-6. Removing and Installing a Tape Drive (SCSI Connection) power cable data cable drive release latch drive bay screw slots tape drive tape drive shoulder screws (3) Installing System Components...
  • Page 67 Figure 3-7. Removing and Installing an Optical Drive (SATA Connection) power/data cable drive release latch drive bay screw slots optical drive optical drive shoulder screws (3) 7 If you are installing another drive in the bay, see "Installing an Optical or Tape Drive"...

  • Page 68: Installing An Optical Or Tape Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 69 Figure 3-8. Installing Drive Shoulder Screws shoulder screws (3)* *Screws are supplied along with the drives ordered from Dell. 9 Gently slide the drive into the bay until it clicks into place. 10 Attach the SCSI power cable (tape drive) or SATA power cable (optical drive) to the drive.

  • Page 70: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 71 Figure 3-9. Removing or Installing a 3.5-Inch Hard Drive hard drive power/data cable tabs (2) hard drive bracket NOTE: If you are not replacing the hard drive, remove the drive from the drive bracket (see Figure 3-11) and insert the empty bracket back into the drive bay. 5 Detach the hard-drive bracket from the hard drive by pushing out at the edges of the bracket and removing the hard drive.

  • Page 72: Installing A 3.5-Inch Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 73 Figure 3-10. Attaching a SAS Hard Drive to a SAS Controller Expansion Card SAS hard drive power/data cable to hard drive data cable to SAS controller card SAS controller card 7 Close the system. See "Closing the System" on page 60. 8 Place the system upright on a flat, stable surface.

  • Page 74: Removing A 3.5-Inch Hard Drive From A Hard-Drive Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 75 2 Open the system. See "Opening the System" on page 59. 3 Disconnect the data/power cable from the hard drive by pulling up on the blue tab. 4 Press the blue tabs on each side of the hard-drive bracket toward each other and slide the bracket up and out of the bay.

  • Page 76: Installing A 2.5-Inch Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 77 2 Open the system. See "Opening the System" on page 59. 3 To remove the existing hard-drive bracket, see step 4 of "Removing a 2.5- Inch Hard Drive" on page 74. 4 Slide the hard-drive carrier back in the hard drive bay. 5 Slide the hard drive into the drive bay until it snaps into place.

  • Page 78: Expansion-Card Stabilizer

    10 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 11 Enter the System Setup program and ensure that the hard drive’s controller is enabled. See "Entering the System Setup Program" on page 36. 12 Exit the System Setup program and reboot the system.

  • Page 79: Removing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: Never operate your system with the cooling shroud removed. Overheating of the system can develop quickly, resulting in shutdown of the system and loss of data.

  • Page 80: Installing The Cooling Shroud

    Figure 3-15. Removing and Installing the Cooling Shroud cooling shroud expansion-card stabilizer release tab cooling shroud touch points (2) Installing the Cooling Shroud 1 Align the holes on the cooling shroud with the alignment guides on the system fan. 2 Hold the touch points on the cooling shroud and carefully lower the cooling shroud into the system.

  • Page 81: Expansion Cards

    Expansion Cards Expansion Card Installation Guidelines Your system supports up to four PCIe Generation 2 cards. To identify the expansion slots, see Figure 6-1. Observe the following notes and guidelines regarding the expansion-card slots: • The expansion-card slots are not hot-swappable. •...

  • Page 82: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 83 4 Disconnect all cables from the card. 5 Open the expansion-card latch. See Figure 3-16. 6 Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector. 7 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch.

  • Page 84: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: Sas Controller Expansion Card

    3 Open the system. See "Opening the System" on page 59. 4 Remove the expansion card stabilizer. See "Removing the Expansion-Card Stabilizer" on page 78. 5 Open the expansion-card latch and remove the filler bracket. See Figure 3-16. NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system.

  • Page 86: System Memory

    System Memory Your system supports DDR3 ECC unbuffered memory modules (UDIMMs). The DIMMs can be 1066 or 1333 MHz. Single and dual-rank DIMMs can be 1066 or 1333 MHz. The system contains four memory sockets, each two-socket set is organized into two channels.
  • Page 87 Table 3-2. Sample UDIMM Memory Configurations Memory Sockets Single Processor Memory Module Physical Memory (GB) Size 1 GB 2 GB 4 GB Installing System Components...

  • Page 88: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 89: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 90 3 Remove the expansion-card stabilizer. See "Removing the Expansion-Card Stabilizer" on page 78. 4 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 79. 5 Locate the memory module sockets. See Figure 6-1. 6 Remove the memory-module blanks from the sockets in which you plan to install memory modules.

  • Page 91: Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 92 CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. 6 Using a #2 Phillips screwdriver, loosen one of the heat-sink retention screws. See Figure 3-18. 7 Wait 30 seconds for the heat sink to loosen from the processor.
  • Page 93 10 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position by pushing down and pulling out from under the tab. Rotate the lever 90 degrees upward until the processor is released from the socket. See Figure 3-19. 11 Use the tab on the processor shield to rotate shield upward and out of the way.

  • Page 94: Installing A Processor

    CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the processor. Bending the pins can permanently damage the system board. 12 Carefully, lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.

  • Page 95: Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 96: Installing The Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 97: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 98 Figure 3-21. Replacing the System Battery positive side of battery connector system battery negative side of battery connector 5 To install the new system battery, hold the battery with the "+" facing up, and aligned to the metal tab on the socket. Press the battery straight down into the socket until it snaps into place.

  • Page 99: Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 100: Installing The Power Supply

    Figure 3-22. Removing the Power Supply power supply screws (4) cable clip power-supply release tab Installing the Power Supply 1 Attach the cable clip to the new power supply. 2 Align the power supply mounting holes with the mounting holes on the back panel.

  • Page 101: Internal Usb Memory Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 102: Chassis Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 103: Installing The Chassis Intrusion Switch

    5 Remove the switch and its attached cable from the system. Figure 3-24. Removing and Installing the Chassis Intrusion Switch chassis intrusion switch securing bracket notch INTRUSION connector Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch with the securing bracket notch. See Figure 3-24.

  • Page 104: Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 105 Figure 3-25. Removing the Link Bracket Lock link bracket lock 6 Remove the mounting screw holding the control panel assembly to the front chassis. See Figure 3-26. 7 Lift the control panel assembly out of the system. 8 Disconnect the control panel cable from the control panel assembly: CAUTION: Do not pull on the cable to unseat the connector.

  • Page 106: Installing The Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 107: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 108 8 Remove all memory modules. See "Removing Memory Modules" on page 88. CAUTION: The processor and heat sink can become extremely hot. Allow sufficient time for the processor and heat sink to cool before handling. 9 Remove the processor heat sink. See "Removing the Processor" on page 91. 10 Using a #2 Phillips screwdriver, remove the ten screws securing the system board to the chassis and then slide the system board toward the front end of the chassis.

  • Page 109: Installing The System Board

    Installing the System Board 1 Unpack the new system board. 2 Remove the labels from the processor shield and affix them to the system identification panel on the front of the system. See Figure 3-27. 3 Holding the system board by its edges, lower the system board into the chassis.
  • Page 110 16 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing System Components...

  • Page 111: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 112: Troubleshooting The Video Subsystem

    Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor. 2 Check the video interface cabling from the system to the monitor. 3 Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 127. If the tests run successfully, the problem is not related to video hardware.

  • Page 113: Troubleshooting A Serial I/O Device

    10 If a device causes the same problem, power down the device, replace the USB cable, and power up the device. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help" on page 135. Troubleshooting a Serial I/O Device 1 Turn off the system and any peripheral devices connected to the serial port.

  • Page 114: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 115: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 116: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 117: Troubleshooting Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 118: Troubleshooting Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 119: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 120: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 122: Troubleshooting A Tape Backup Unit

    Troubleshooting a Tape Backup Unit 1 Try using a different tape cartridge. 2 Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See your tape drive documentation for more information about device drivers. 3 Reinstall the tape-backup software as instructed in the tape-backup software documentation.

  • Page 123: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 124: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 125: Troubleshooting The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 126 Troubleshooting Your System...

  • Page 127: Running The System Diagnostics

    The files required to run the online diagnostics for systems running supported Microsoft Windows and Linux operating systems are available at support.dell.com and on the media that came with your system. For information about using diagnostics, see the Dell Online Diagnostics User's Guide.

  • Page 128: When To Use The Embedded System Diagnostics

    Running the Embedded System Diagnostics The embedded system diagnostics program is run from the Dell USC screen. CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.

  • Page 129: Using The Custom Test Options

    Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selecting Devices for Testing The left side of the Customize window lists devices that can be tested.

  • Page 130: Viewing Information And Results

    Viewing Information and Results The following tabs in the Customize window provide information about the test and the test results: Results—Displays the test that ran and the result. • • Errors—Displays any errors that occurred during the test. • Help—Displays information about the currently selected device, component, or test.

  • Page 131: Jumpers And Connectors

    Jumpers and Connectors System Board Jumper For information on resetting the password jumper to disable a password, see "Disabling a Forgotten Password" on page 134. Table 6-1. System Board Jumper Settings Jumper Setting Description (pins 2–4) PWRD_EN (default) The password feature is enabled (pins 4–6) The password feature is disabled NVRAM_CLR...

  • Page 132: System Board Connectors

    System Board Connectors Figure 6-1. System Board Jumpers and Connectors Table 6-2. System Board Jumpers and Connectors Item Connector Description USB connectors (4) SATA_F eSATA eSATA connector Serial connector Video connector Jumpers and Connectors...
  • Page 133 Table 6-2. System Board Jumpers and Connectors Item Connector Description NIC connector System fan connector SLOT1 PCIE_G2_X8 PCIe x8 half length SLOT2 PCIE_G2_X8 PCIe x8 full length SLOT3 PCIE_G2_X4 PCIe x4 half length BATTERY Battery socket SLOT4 PCIE_G2_X1 PCIe x1 half length HD_ACT_CARD Auxiliary hard-drive LED INT_USB1 and INT_USB2...

  • Page 134: Disabling A Forgotten Password

    Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program and UEFI Boot Manager" on page 35. The password jumper enables these password features or disables them and clears any password(s) currently in use.

  • Page 135: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 136 Getting Help...
  • Page 137 Index Numerics USB, 12, 14 video, 12, 14 5.25-inch drive contacting Dell, 135 installing, 68 cooling fan installing, 96 removing, 95 replacing, 96 battery troubleshooting, 118 installing, 97 troubleshooting, 116 battery (system) replacing, 97 damaged systems troubleshooting, 115 configuring, 53...
  • Page 138 error messages, 36 I/O panel installing, 106 expansion cards, 81 removing, 104 installing, 84 replacing, 106 removing, 82 replacing, 84 iDRAC Configuration Utility, 54 troubleshooting, 124 indicators front-panel, 12 NIC, 16 power, 12 front bezel insert on front bezel insert, 62 removing, 62 removing, 61 replacing, 63...
  • Page 139 disabling, 134 setup, 52 memory system, 49 branches, 86 phone numbers, 135 channels, 86 troubleshooting, 119 POST accessing system features, 11 memory key connector (USB), 101 power indicators, 12 memory modules (DIMMs) power supplies configuring, 86 troubleshooting, 117 installing, 89 power supply removing, 88 installing, 100...
  • Page 140 45 setup password, 52 system setup screens startup main, 37 accessing system features, 11 system startup failure, 111 support contacting Dell, 135 system closing, 60 tape drive opening, 59 installing, 68 system board removing, 65 installing, 109...
  • Page 141 battery, 116 CD drive, 121 video cooling fan, 118 front-panel connectors, 12 damaged system, 115 troubleshooting, 112 expansion cards, 124 external connections, 111 hard drive, 123 internal USB key, 120 keyboard, 112 warning messages, 32 memory, 119 warranty, 32 NIC, 113 wet system power supplies, 117 troubleshooting, 114...
  • Page 142 Index...

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