Troubleshooting Guide - LogicMark Freedom Alert 35911 Installation & Operation Instructions

TROUBLESHOOTING GUIDE

What if I can't get the FreedomAlert to work?
Step 1 – Push the gray RESET button with a pen at the back of the base
unit (next to the power cord). Check the system. If it is now working skip
the remaining steps.
Step 2 – Check the PENDANT.
What to do:
Press the Gray Battery Test / System Check button on the
back of the Pendant.
What to expect:
A voice should announce the condition of the battery.
A light on the front of the Pendant will come on.
If nothing happens, the most likely cause is that the battery is dead or has
been installed backwards.
If the Pendant says "Battery ok", go on to step 3.
Step 3 – Check the connections on the BASE UNIT
What to do:
Make sure the AC Adapter is plugged into a live AC outlet
and into the Base unit.
Make sure the Master ON / OFF switch is ON
What to expect:
The Red POWER light will be on if the Base unit is connected
to power.
If the POWER light is on and the Base unit is connected to a working phone
line, go on to step 3.
FreedomAlert
24
®
v0.8
1. Call a friend or family member on your telephone.
2. Slide switch to LEARN MODE [voice prompt – Learn Mode]
3. Enter: "1234#" [voice prompt – one, two, three, four, "#" - Enter 1st
phone number followed by # ]
4. (Enter the 1st phone number then "#") :
__ __ __ __ __ __ __ __ __ __ __ __ __ __ __
[voice prompt – numbers as you enter them then "Enter 2nd phone number
followed by #]
Press # again to skip remaining numbers, or
5. (Enter the 2nd phone number then "#")
__ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
[voice prompt – numbers as you enter them then "Enter 3rd phone number
followed by #]
Press # again to skip remaining numbers, or
6. (Enter the 3rd phone number then "#") :
__ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
[voice prompt – numbers as you enter them then "Enter 4th phone number
followed by #]
Press # again to skip remaining 4th number, or
7. (Enter the 4th phone number then "#") :
__ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
[voice prompt – numbers as you enter them]
8. [voice prompt – "End of programming"]
9. Slide switch back to Friends & 911, Friends Only or 911 Only
10. Programming complete!
FreedomAlert
v0.8
#
#
#
#
®
13