Panasonic KX-TDE100 Feature Manual page 63

–
When an extension user receives an incoming call, detailed caller information can be displayed on the PC
automatically.
A PC and CTI server application software, such as Panasonic Communication Assistant (CA), are required to
use CTI features. The PC running the application monitors the status of the PBX and controls the PBX via the
CTI Server.
[Example]
PBX
IPCMPR
Card
PC
Conditions
•
CTI application software must be installed on the connected PC. In addition, some features may require a
KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version).
•
CTI Call control is not supported for SIP extensions.
For example, a SIP extension user cannot make or transfer a call using a CTI application.
•
Application Programming Interface (API)/Protocol
Type
Third Party Call Control
•
A KX-TDE Series PBX can connect to one CTI server only.
•
For details about specific CTI features, refer to the manual for your CTI application software.
Installation Manual References
KX-TDE100/KX-TDE200
3.3.1 IPCMPR Card
3.8.4 First Party Call Control CTI Connection
3.10.1 Connection of Peripherals
KX-TDE600
3.3.1 IPCEMPR Card
3.10.4 First Party Call Control CTI Connection
3.12.1 Connection of Peripherals
PC Programming Manual References
4.9 [2-6-1] Numbering Plan—Main—Features—
Document Version 2009-12
CTI Server
LAN
PC
LAN
•
ECMA CSTA Phase 3
•
TAPI 2.1
3.1.23 CTI (Computer Telephony Integration)
API/Protocol
Dial Information (CTI)
Feature Manual 63