QNAP QGenie QG-103N User Manual
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QNAP QGenie QG-103N User Manual

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QNAP QGenie
QG-103N User Manual
© 2014. QNAP Systems, Inc. All Rights Reserved.
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Summary of Contents for QNAP QGenie QG-103N

  • Page 1 QNAP QGenie QG-103N User Manual © 2014. QNAP Systems, Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Table of Contents How to use ............................7 Read this first ..........................7 Regarding copyrights ......................7 Battery remaining charge related precautions ..............7 Disclaimer of guarantee of recorded content ..............7 Regarding backup of memory device (SD card, USB flash drive, etc) ......... 7 Product overview ........................
  • Page 3 Setup QGeine ........................36 Access and manage files (Basic) ..................47 Access and manage files (Advance) .................. 52 Backup & restore phonebooks to/from QGenie ............... 60 Setup Qfile ......................... 62 Setup/use QGenie with Qfinder ....................69 Login from Web Interface ....................69 Access QGeine’s contents ....................
  • Page 4 The battery life is shorter than expected................95 The battery discharges very quickly, even when QGenie is off........95 The battery does not charge from a computer..............95 The battery indicator icon does not appear as charging..........95 It takes a long time to charge the battery.
  • Page 5 How many wireless networks (SSIDs) can be registered as the external access points for the Internet connection? ....................100 How many users can connect to this unit at the same time? ......... 101 File operation .......................... 101 Data playback/display ..................... 101 Data copy .........................
  • Page 6 System software update ......................106 About update of the system software of this unit ............106 Update of the system software of this unit fails............. 107 USB cable ..........................107 The USB cable cannot be connected to this unit............107 Customer Support ...........................

  • Page 7: How To Use

    QNAP bears absolutely no responsibility of compensating for copied content nor responsibility for any related damages. Also, QNAP does not do recovery, restoration, duplication, etc of copied content, in any situation.
  • Page 8 Auto upload photos and videos taken by phone / tablet to QGenie. Supports multimedia player (OPlayer, MX Player..., etc.) to access contents on QGenie. Only 112g which is no hassle to carry with. Transfer files back to QNAP NAS with Qsync on PC. Wireless Access Point Supports 20 devices connection.
  • Page 9 Power bank Supports 7 protections as power bank. Protect your phone / tablet from damaging during charging.  Overcharge protection  Over-discharge protection  Over Temperature protection  Short Circuit protection  Over-Voltage protection  Over-Current protection  Advanced SDP/DCP support Supports serial charging.

  • Page 10: Supported Devices

    Supported devices Android device Android 2.3 Android 4.0 or later Computer (Windows) Windows XP SP3 or later Windows Vista SP2 or later Windows 7 SP1 or later Windows 8 iOS device iOS 5.0 or later Computer (Mac) Mac OS X Ver. 10.6 or later Compatible SD memory card SD memory card SDHC memory card...

  • Page 11: Appearance

    Appearance Product Picture OLED Power LED Color Status Description Blue Blinking System starting Blue WiFi sharing ready Battery LED Color Status Description Green Battery is full Blinking Low battery 11 |...

  • Page 12: Side View

    Orange Charging battery Side view Ports/Switch icon Description USB to PC/Charge SD Card Slot Info Button Reset Button Off Mode Power Bank Mode WiFi Sharing Mode Bottom view Ports Description Wired Internet USB 3.0 Port 12 |...
  • Page 13 13 |...

  • Page 14: Hardware Installation

    Hardware installation NOTE Please make sure that insert the SD card/USB storage correctly, as pushing it forcibly into the slot/USB port may damage the device. Insert SD card Insert the SD card with its front side facing up. If an SD card is correctly inserted, the QGenie OLED screen will show an SD icon on the storage indicator.
  • Page 15 Insert USB storage Insert USB storage to the bottom USB port. If the USB storage is correctly inserted, the QGenie OLED screen will show the USB icon on the storage indicator. Users can access the data on the USB storage after USB icon appears. 15 |...

  • Page 16: Getting Started

    Getting started Bundled items Make sure that you have following bundled items. If any items are missing, contact your dealer. QGenie (QG-103N) USB 3.0 cable Quick installation guide Charging this unit Charging with a USB AC adaptor Connect the USB AC adaptor to the USB to PC/Charger port.
  • Page 17 NOTE  Be sure to insert the cable correctly. Pushing the cable forcibly into the port may damage the port.  For optimum performance of the rechargeable lithium-ion battery, it is recommended to charge in an ambient temperature between 10 °C – 35 °C (50 °F - 95 °F). ...
  • Page 18 Charging with a PC Connect QGenie to a computer using a USB cable. Battery LED indicator will display the orange on. The OLED battery indicator will show 100% when QGenie is fully charged. When charging is complete, disconnect the USB cable from QGenie and the computer. NOTE ...

  • Page 19: Turning The Power On/Off

    Turning the power on/off Turning the power on Turn on QGenie into Wi-Fi sharing mode Slide the power switch to the top, and the OLED screen will display “QG-XXXXXX” and startup. Turn on QGenie into Power bank mode Slide the power switch to the middle, and the OLED screen will show “Power Bank.” Turning the power off Slide the power switch to the bottom, the OLED screen will switch off.

  • Page 20: Setting Up An Android Device

    Setting up an Android device Installing "Qfile" to an Android device Open the Google play from Android phone/tablet and search for “Qfile” or scan QR code as blow. Locate and select the Qfile App and tap the [INSTALL] button. After selecting [INSTALL], user will need to accept the App permission to installation “Qfile” App.
  • Page 21 21 |...

  • Page 22: Setting Up An Ios Device

    Setting up an iOS device Installing "Qfile" to an iOS device Open the App Store from iPhone/iPad and search for “Qfile” or scan QR code as blow. Locate and select the Qfile App. Please tap the [FREE] button. After selecting [FREE], the blue button will turn to green and change to [INSTALL]. Please tap this button and complete installation of the Qfile App.

  • Page 23: Connecting A Device Via Wireless Lan

    Connecting a device via wireless LAN Turn on QGenie by sliding its power switch to the top and wait until the progress bar disappears. Go to the [Setting] of phone/tablet. 23 |...
  • Page 24 Find QGenie’s wireless name (SSID) and connect (the Wireless name (SSID) on QGenie’s OLED screen). NOTE  iPhone/iPad will still show the “3G/4G” icon when connected to QGenie without an Internet connection. This is normal case that iPhone/iPad connect to WiFi (QGenie) and 3G/4G at same time. 24 |...

  • Page 25: Getting Started By Pc

    Getting started by PC Charging QGenie NOTE For first time use, we recommended charging QGenie by USB AC adaptor. Charging with a USB AC adaptor Connect the USB AC adaptor to the USB to PC/Charger port. Connect AC adaptor to power outlet. Battery LED indicator will display the orange on.
  • Page 26 Charging with a PC Connect QGenie to a computer using a USB cable. Battery LED indicator will display the orange on. The OLED battery indicator will show 100% when QGenie is fully charged. When charging is complete, disconnect the USB cable from QGenie and the computer. NOTE ...

  • Page 27: Install Qfinder Utility

    Install Qfinder Utility in web browser, Go to “support”> “download”> “utility”. Type http://www.qnap.com/ Download QNAP utility [Qfinder] based on operating system. Launch the QNAP Qfinder installer from computer, select a language and click [Next]. 27 |...
  • Page 28 Read the license agreement, check [I accept the terms of the License Agreement], and click [Next]. Select components to install and click [Next]. Choose install location and click [Install] for process the Qfinder installation. 28 |...
  • Page 29 29 |...

  • Page 30: Turning The Power On/Off

    Turning the power on/off Turning the Power on Turn on QGenie into Wi-Fi sharing mode Slide the power switch to the top, and the OLED screen will display “QG-XXXXXX” and startup. Turn on QGenie into Power bank mode Slide the power switch to the middle, and the OLED screen will show “Power Bank.” Turning the Power off Slide the power switch to the bottom, the OLED screen will switch off.
  • Page 31 Click the icon on the task tray in the lower right of the computer screen. Find QGenie’s wireless name (SSID) and connect (the wireless name (SSID) on QGenie’s OLED screen). Click the icon on the task tray in the lower right of the computer screen. When it is displayed on the same line as QGeine’s wireless name, the QGenie and computer are connected.
  • Page 32 NOTE  Internet connections will temporarily be interrupted after connecting to QGenie. Please refer to below sections for how to configure an outbound network. 32 |...

  • Page 33: Setup/Use Qgenie With Qfile

    Connecting to QGenie with Mac Turn on QGenie by sliding its power switch to the top and wait until the progress bar disappears. Click the icon on the menu bar in the upper right of the computer screen. Find QGenie’s wireless name (SSID) and connect (the wireless name (SSID) on QGenie’s OLED screen).
  • Page 34 After connect, tap [Add NAS] and find QGenie. After select QGenie, choose [Admin] for login QGenie. 34 |...

  • Page 35: Home Screen

    Home Screen icon Description Browse the download file of QGenie QGenie setting Phonebook restore and backup Qfile Settings Refresh the list Add a folder Upload files from phone/tablet to the QGenie Show the current status of the file transferring 35 |...

  • Page 36: Setup Qgeine

    Setup QGeine After logging in to QGenie using the Admin account, Qfile can configure QGenie’s settings. Turn on QGenie in Wi-Fi sharing mode and launch [Qfile]. After device has connected to QGenie, select [ ] and choose [ Configure QGenie settings as displayed in the below screen. Setup QGenie’s Device ID The QGenie’s device ID can be changed to a preferred name by using Qfile.
  • Page 37 Select [Name], enter a new name, and select [YES] to change the QGenie’s device ID. NOTE  Changing the QGeine’s device ID will also change the Wireless name (SSID). After changing, please reconnect to the new network SSID and reopen Qfile. Setup QGenie’s Admin Password IMPORTANT To avoid unauthorized access, please make sure the admin password of QGenie has been changed.
  • Page 38 Enter and confirm the new admin password. Select [Done] and reconnect to QGenie using the new password. NOTE If the password has forgotten, please reset QGenie. Setup QGenie’s Wireless security IMPORTANT To avoid unauthorized access, please make sure the wireless password of QGenie has been changed. Choose [Wireless Security] 38 |...
  • Page 39 Select the security type (WEP/WPA/WPA2) to be used. For the best level of security, it is recommended to use WPA2. Enter and confirm the new password. After the new password has been set, select [Done] and reconnect to QGenie’s wireless LAN using the new password.
  • Page 40 NOTE  If “Disable” is selected, the wireless LAN will have no password protection.  After changing the QGenie's wireless security settings, users must reconnect to QGenie using the new wireless password.  If the password has forgotten, please reset QGenie. ...
  • Page 41 Setup QGenie’s Internet connection QGenie supports 3 methods to connect to Internet: Wired Internet Plug an Ethernet cable to QGenie and use Ethernet internet connection. Wireless Internet QGenie connect to an existing wireless internet connection. USB Internet QGenie can work with (1) internet tethering (iPhone/Adnroid), or (2) 3G/4G USB dongle. Setup Wired Internet Choose [Internet] →...
  • Page 42 42 |...
  • Page 43 Setup Wireless Internet Choose [Internet] → [Wireless Internet] QGenie will scan nearby wireless networks and display them in a list. Select the wireless network and enter the password as necessary. These settings will be applied to QGenie once select [OK]. 43 |...
  • Page 44 44 |...
  • Page 45 Setup USB Internet Turn on QGenie and connect it to a USB Internet device (3G/4G dongle, smartphone, etc). Choose [Internet] → [USB Internet] Select the type of USB device, and select connect. User will need to reconnect phone/tablet to QGenie once these settings are changed. 45 |...
  • Page 46 Upgrade the Firmware Turn on QGenie. Connect the phone/tablet to QGenie’s wireless LAN. Open Qfile and connect to QGenie ] →[Status] Select [ ]→[ The [Firmware] will show in the settings page. Select [Firmware check] and [OK]. The firmware will be installed to QGenie. The QGenie OLED screen will display “Upgrading”...

  • Page 47: Access And Manage Files (Basic)

    Access and manage files (Basic) Home page icon Description Copy the selected file(s) or folder(s) Move the selected file(s) or folder(s). Download the selected file(s) Note: Folders cannot be downloaded Delete the selected file(s) or folder(s), or swipe a file to delete. Show the file(s) has selected currently 47 |...
  • Page 48 Copying file/folder Click the [ ] in the upper right of the playback screen. On the data list, selecting a file/folder that want to copy then tap [ Select the copy destination then tap [Copy] 48 |...
  • Page 49 Move file/folder Click the [ ] in the upper right of the playback screen. On the data list, selecting a file/folder that want to move then tap [ Select the copy destination then tap [Move] 49 |...
  • Page 50 Download file/folder to local folder Click the [ ] in the upper right of the playback screen. On the data list, selecting a file/folder that want to download then tap [ After downloaded, the file will show in the [Download folder]. 50 |...
  • Page 51 Delete file/folder Click the [ ] in the upper right of the playback screen. On the data list, selecting a file/folder that want to delete then tap [ When the [delete] screen is display, please tap [Confirm] then delete file starting. 51 |...

  • Page 52: Access And Manage Files (Advance)

    Access and manage files (Advance) Checking the file information On the data list, select file/folder that want to check information. Tap [ ] icon next to the file/folder then file information will show on the screen. 52 |...
  • Page 53 Download file/folder to local folder On the data list, selecting file/folder that want to download. Tap [ ] icon next to the file/folder then choose [Download to download folder]. After downloaded, the file/folder will show in the [Download folder]. 53 |...
  • Page 54 Share file via email On the data list, selecting files that want to share. Tap [ ] icon next to the file then choose [Share by email attachment]. Specify the recipients and send message. Note: Attachments should smaller than 20MB 54 |...
  • Page 55 Editing the file/folder name On the data list, selecting file/folder that want to edit. Tap [ ] in the playback screen then choose [Rename]. Enter a new file/folder name, tap [OK]. 55 |...
  • Page 56 Copying file/folder On the data list, selecting file/folder that want to copy. Tap [ ] in the playback screen then choose [Copy]. Select the copy destination then tap [Copy] 56 |...
  • Page 57 Moving file/folder On the data list, selecting file/folder that want to move. Tap [ ] in the playback screen then choose [Move]. Select the move destination then tap [Move] 57 |...

  • Page 58: Deleting Data

    Deleting data On the data list, selecting file/folder that want to delete. Tap [ ] in the playback screen then choose [Delete]. When the [delete] screen is display, please tap [Confirm] then delete file starting. 58 |...
  • Page 59 Upload photo/video Select the upload destination and tap [ Tap [Camera Roll] and select image(s) and click [Done] or [Upload] to start uploading. 59 |...

  • Page 60: Backup & Restore Phonebooks To/From Qgenie

    Backup & restore phonebooks to/from QGenie Turn on QGenie. Connect the phone/tablet to QGenie’s wireless LAN. Open Qfile and connect to QGenie Select [ ]→[ Phonebook backup Select [Back up now] and all the contacts on phone/tablet will be saved to QGenie. Phonebook restore Select [Restore now] and select the phonebook backup file that want to restore then choose [Create New Contacts] or [Merge with Contacts].
  • Page 61 NOTE Qfile will not import duplicate contacts. Phonebook auto backup Select phonebook auto backup is occur in [Each week] or [Each month] then press [Done]. The backup files will be stored in \Qsync\Phonebook\ 61 |...

  • Page 62: Setup Qfile

    Setup Qfile Local Storage Specify the storage space that can be used by Qfile on phone/tablet. This includes the total size of the Local Folder and cache. Clear Cache The files that have previewed are saved in the Local Folder as a cache. Tap [Clear Cache] to clear all the temporary data in the Local Folder.
  • Page 63 Default file exists action for uploads/downloads Default file exists action for uploads Select to [Overwrite] a file or [Skip] uploading if a file already exists on the QGenie. Default file exists action for downloads Select to [Overwrite] a file or [Skip] downloading if a file already exists on phone/tablet. 63 |...
  • Page 64 Auto Login Enable automatic login to QGenie. File list sorting Select the sort by [File name], [Data modified], [File size]. 64 |...
  • Page 65 Browsing photo setting Selecting browse photo by [Thumbnail size], or [Original size]. 65 |...
  • Page 66 Auto upload photo from photo gallery Upload the photo library from phone/tablet to the QGenie. Set up auto upload photo Select [Set up now] and photo upload destination then tap [Select] Tap [Yes] for upload all the photos from phone/tablet. 66 |...
  • Page 67 Chang/Remove auto upload photo 1. Change auto upload photo destination folder Select [Change], photo upload destination then tap [Select] and tap [Yes] for confirm change photo upload destination. 2. Remove auto upload photo destination Tap [Remove] and press [OK] for remove auto upload photo setting. 67 |...
  • Page 68 Upload from inbox settings Upload the mail inbox from phone/tablet to the QGenie. 1. Setup upload folder Select [Set up now] and select [upload destination] then tap [Select] 2. Remove upload folder Tap [Remove] and press [OK] for remove upload the mail inbox setting. 68 |...

  • Page 69: Setup/Use Qgenie With Qfinder

    Setup/use QGenie with Qfinder QGenie supports a Qfinder utility for users to access the file and check the QGenie’s status. Login from Web Interface Turn on QGenie. Connect the PC to QGenie’s wireless LAN. By default, the name of QGenie is [QG-XXXXXX] (the wireless name (SSID) on QGenie’s OLED screen).
  • Page 70 Users can login with Admin account or Guest account. The different between admin account and guest as below. Admin Account Guest Account Password Admin None Account permission Only view the current status Change QGenie setting of QGenie Folder access Qsync/SD card/USB SD card/USB 70 |...

  • Page 71: Access Qgeine's Contents

    For Windows operating systems, there are two methods to access QGenie contents Method 1: Open File Explorer and type “ \\192.168.60.1” in the address bar. Method 2: Launch the QNAP Qfinder and tap [Network Drive]. Users can choose Qsync, SD or USB and access the stored content.
  • Page 72 Method 1: [Go] →[Connect to Server] and enter “smb://192.168.60.1”. Method 2: Launch the QNAP Qfinder and tap [Network Drive]. Users can choose Qsync or SD or USB and access the stored content. 72 |...
  • Page 73 NOTE Unplugged devices will appear in the list, but they will inaccessible. 73 |...

  • Page 74: Checking The Qgenie's Detail

    Checking the QGenie’s detail Connect QGenie to the PC via wireless LAN. Launch the QNAP Qfinder and tap [Detail]. The QGeine’s detail will show on the screen. 74 |...

  • Page 75: Setup/Use Qgenie With Web Browser

    Setup/use QGenie with Web Browser QGenie provides a web interface for users to setup basic functions, allowing users to use a web browser from their PC or other devices to change its settings. Login from Web Interface Turn on QGenie. Connect the PC to QGenie’s wireless LAN. By default, the name of QGenie is [QG-XXXXXX] (the wireless name (SSID) on QGenie’s OLED screen).
  • Page 76 Users can login with Admin account or Guest account. The different between admin account and guest as below. Admin Account Guest Account Password Admin None Account permission Only view the current status Change QGenie setting of QGenie Folder access Qsync/SD card/USB SD card/USB 76 |...

  • Page 77: Setting Page

    Setting Page Setup Device ID with Web Interface Login to the Web Interface using the Admin account. Select [Setting] from the navigation panel. Enter a new name on the [Device Name] field. Select [Save] to apply new Device name and QGenie will restart with a new Device Name. NOTE After change device name, please reconnect to the QGenie’s Wireless LAN by using the new Device Name.
  • Page 78 Setup Wireless Security with Web Interface Login to the Web Interface using the Admin account. Select [Setting] from the navigation panel. Select [Security Type] in Wireless Security. For the best level of security, it is recommended to use WPA2. After entering the password twice, select [Save] to apply new security settings. NOTE ...
  • Page 79 Select [Setting] from the navigation panel. [Firmware] will show in the settings page. Choose the firmware to apply from PC, and select [Update]. 79 |...
  • Page 80 The QGenie OLED screen will display “Upgrading” and indicate its progress. 80 |...
  • Page 81 Setup Admin Password with Web Interface Login to the Web Interface using the Admin account. Select [Setting] from the navigation panel. [Admin Password] will show in the settings page. After entering the password twice, select [Save] to apply new admin password. NOTE After change admin password, please reopen Qfile by using new admin password.
  • Page 82 Allow or Deny guest access (Available in 3.1.1 or later) 1. Login to the Web Interface using the Admin account 2. Select [Setting] from the navigation panel. 3. [Guest Access] will show in the setting page. Default it is "Deny." 4.

  • Page 83: Setup Qgenie's Internet Connection

    Setup QGenie’s Internet connection QGenie supports 3 methods to connect to Internet: Wired Internet Plug an Ethernet cable to QGenie and use Ethernet internet connection. Wireless Internet QGenie connect to an existing wireless internet connection. USB Internet QGenie can work with (1) internet tethering (iPhone/Adnroid), or (2) 3G/4G USB dongle. Setup Wired Internet Login to the Web Interface using the Admin account.
  • Page 84 Select [Search] next to Wireless connection Select the Wireless network that want to connect, and enter the password if necessary. After these settings are applied, QGenie will restart. Please reconnect to QGenie manually. NOTE QGenie will remember the previous six successful wireless internet connections including passwords and will attempt to automatically connect to them if start QGenie with Wireless Internet settings.
  • Page 85 85 |...

  • Page 86: Access Qgeine's Contents

    Access QGeine’s contents Turn on QGenie. Connect the PC to QGenie’s Wireless LAN. Open browser and go to http://192.168.60.1/. Login to the Web Interface using the Admin account or Guest account. Select [Web Folder]. Begin browsing files on SD card and USB storage device. 86 |...
  • Page 87 NOTE If the Web Folder does not appear in the Web Interface, please make sure that the storage device is properly inserted. 87 |...

  • Page 88: Myqnapcloud Service

    myQNAPcloud Service (Available on QGenie with firmware 3.1.1+) myQNAPcloud service is a function which provides host name registration, mapping of the dynamic NAS IP to a domain name, and auto port mapping of UPnP router on the local network. Use the myQNAPcloud setup to register a unique host name for QGenie, configure automatic port forwarding on the UPnP router, and publish QGenie services for remote access over the Internet.

  • Page 89: Register Qgenie To Myqnapcloud

    Register QGenie to myQNAPcloud Fill myQNAPcloud ID (Email,) password, and device name to register QGenie to myQNAPcloud. Note: Register and configure router's UPnP may take several minutes. Please wait after press [Sign 89 |...

  • Page 90: Unregister Qgenie From Myqnapcloud

    After register, the QGenie will appear in myQNAPcloud portal. Unregister QGenie from myQNAPcloud Click [Sign Out], and QGenie will be ungistered from myQNAPcloud. Please note the device name been unregistered will be available for others. Precautions General use To avoid malfunctions and hardware failure: QGenie should not be dropped, have heavy objects placed on it, hit with a strong force or put physical pressure on.

  • Page 91: Maintenance

    If you hear static on the radio or TV, turn off the power to QGenie and move it away from the radio or TV. To avoid physical damage to QGenie, avoid following situations:  Do not sit down after putting QGenie in back pocket. ...

  • Page 92: Specifications

    Specifications Hardware MIPS 24KEc 600MHz 64MB RAM Dram 16MB Flash Memory 32GB Internal SSD 802.11n 1T1R 150Mbps WiFi 1 x 100Megabit RJ-45 Ethernet port LAN Port OLED Display Power, Battery LED Indicators 1 x USB 3.0 port 1 x SDXC SD Card Slot Info, Reset Buttons...
  • Page 93 Software  Windows XP, Vista, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows Server Supported Client OS 2003/2008 R2/2012  Apple Mac OS X  Linux & UNIX  ADSL/VDSL (PPPoE)  Cable Modem (DHCP) Wired Internet Sharing  Hotel/Office LAN (DHCP) ...
  • Page 94  Qfile API  WebDAV File Access  Network Neighborhood (CIFS/Samba) Discovery Protocols  UPnP Discovery  Bonjour Discovery  iPhone Tethering (iOS 6, iOS7)  USB Internet Sharing Android Tethering (4.0/4.1/4.2/4.3/4.4)  4G/3G/LTE USB Modem Multilingual Support English/Chinese  Firmware Upgrade ...

  • Page 95: Troubleshooting

    Troubleshooting Main unit QGenie does not turn on. QGenie’s battery may be running out. Please charge it using a PC or USB AC adaptor. The battery life is shorter than expected. The usage time will vary depending on different circumstances.. The battery discharges very quickly, even when QGenie is off.

  • Page 96: Qgenie Does Not Supply Power To Other Devices

    QGenie does not supply power to other devices.  Make sure that the device cable is connected correctly. QGenie’s battery may be too low to supply power to other devices.   Check the user manual of the other device to ensure compatibility and correct charging procedures.

  • Page 97: The Battery Indicator Lamp Blinks While Charging

     When the battery is completely discharged, recharging starts immediately; however, it may take a while until the battery indicator lamp lights. The battery indicator lamp blinks while charging.  If an abnormality (e.g. increased unit temperature, or insufficient power input) occurs while charging, the battery indicator lamp may blink orange, and charging may stop.

  • Page 98: Wireless Lan Connection

    Wireless LAN connection Wireless LAN connection to a smartphone, tablet or computer cannot be established.  Make sure that this unit and your device are turned on and the wireless LAN function of your device is enabled.  Ambient conditions (obstacles between this unit and your device, electromagnetic interference, wall materials, etc.) may adversely affect the wireless communication range.

  • Page 99: The Wireless Lan Connection Has Stopped

    The wireless LAN connection has stopped.  If this unit is connected to a computer with the USB cable, the wireless connection will be stopped and USB connection will be established.  When changing from wireless LAN connection to USB connection, make sure that data copy via wireless LAN is not in progress.

  • Page 100: Internet Connection

    Internet connection Internet connection cannot be established.  Make sure that your network equipment (wireless router, etc.) is turned on. Make sure that the wireless LAN function of your device is enabled.  Ambient conditions (obstacles between this unit and your device or wireless router, electromagnetic interference, wall materials, etc.) may adversely affect the wireless communication range.

  • Page 101: How Many Users Can Connect To This Unit At The Same Time

    How many users can connect to this unit at the same time?  Up to 20 users can connect to this unit at the same time. File operation Data playback/display Data cannot be played back or displayed.  Check that the SD card, USB flash drive, etc., is connected to this unit correctly. ...

  • Page 102: Data Copy

     In iOS 5 go to [Settings] – [Location Services] instead. Data copy It takes too long to copy data.  Ambient conditions (obstacles between this unit and your device, electromagnetic interference, wall materials, etc.) may adversely affect the wireless communication range.

  • Page 103: Data Delete

    Data cannot be copied to a SD card.  The SD card is write-protected.  Release the write-protection, and then copy.  There is not enough free space on the SD card. Delete unnecessary data in the memory card, and then copy. Data delete Data in an Android device cannot be deleted.

  • Page 104: Supported Sd Cards And Devices

    Supported SD cards and devices Which SD cards are supported?  Please refer to compatible list. http://www.qnap.com/i/en/product_x_grade/product_intro.php?g_cat=20&II=141&hf Which USB devices (USB flash drive, etc.) are supported?  Please refer to compatible list. http://www.qnap.com/i/en/product_x_grade/product_standby.php?type=13&II=141& g_cat=4&hf=0 Which Android devices are supported? ...

  • Page 105: The Wireless Lan Connection Has Stopped After Connect To Pc

    The wireless LAN connection has stopped after connect to PC  If this unit is connected to a computer with the USB cable, the wireless connection will be stopped and USB connection will be established.  When changing from wireless LAN connection to USB connection, make sure that data copy via wireless LAN is not in progress.

  • Page 106: Additional Information

    System software update About update of the system software of this unit  Distribution of the latest system software is on QNAP’s website. Check the update status of the application periodically to make sure the latest version is being used. ...

  • Page 107: Update Of The System Software Of This Unit Fails

    Update of the system software of this unit fails.  Update cannot be done if the battery charge is low. Confirm that the battery charge remains 60% or more and then perform update. Press information button on QGenie will display current power level. ...

  • Page 108: Customer Support

    2. "Download" the latest product firmware/ utility for your QGenie and try again. 3. Read the "Troubleshooting" on the QNAP website, you may find a solution to your problem. 4. Check the QNAP Forum for any solutions or answers.
  • Page 109 08:30–16:30 (GMT, Greenwich Mean Time, Mon. - Fri.) Service Hotline: +44(0)2036-081-969 Russia 9:00-18:00 (GMT +4:00) Moscow, St. Petersburg, Volgograd Service Hotline: +7 (495) 587 76 20 109 |...

  • Page 110: Gnu General Public License

    GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works. The licenses for most software and other practical works are designed to take away your freedom to share and change the works.
  • Page 111 wish to avoid the special danger that patents applied to a free program could make it effectively proprietary. To prevent this, the GPL assures that patents cannot be used to render the program non-free. The precise terms and conditions for copying, distribution and modification follow. TERMS AND CONDITIONS 0.
  • Page 112 The “Corresponding Source” for a work in object code form means all the source code needed to generate, install, and (for an executable work) run the object code and to modify the work, including scripts to control those activities. However, it does not include the work's System Libraries, or general-purpose tools or generally available free programs which are used unmodified in performing those activities but which are not part of the work.
  • Page 113 You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee. 5. Conveying Modified Source Versions. You may convey a work based on the Program, or the modifications to produce it from the Program, in the form of source code under the terms of section 4, provided that you also meet all of these conditions: a) The work must carry prominent notices stating that you modified it, and giving a relevant date.
  • Page 114 e) Convey the object code using peer-to-peer transmission, provided you inform other peers where the object code and Corresponding Source of the work are being offered to the general public at no charge under subsection 6d. A separable portion of the object code, whose source code is excluded from the Corresponding Source as a System Library, need not be included in conveying the object code work.
  • Page 115 permissions on material, added by you to a covered work, for which you have or can give appropriate copyright permission. Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a) Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
  • Page 116 9. Acceptance Not Required for Having Copies. You are not required to accept this License in order to receive or run a copy of the Program. Ancillary propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to receive a copy likewise does not require acceptance.
  • Page 117 relying” means you have actual knowledge that, but for the patent license, your conveying the covered work in a country, or your recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid. If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving the covered work authorizing them to use, propagate, modify or convey a specific copy of...
  • Page 118 If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used, that proxy's public statement of acceptance of a version permanently authorizes you to choose that version for the Program. Later license versions may give you additional or different permissions.

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