Specifications - Panasonic KX-NCP500 Quick Reference Manual

1 Specifications

Features
Contact List with Presence
You can easily make calls using a customisable contact list that is displayed on your PC, and search for a
desired contact simply and quickly. You can also see the phone status, PC status, and the absent message
of other extensions from the contact list before you make a call.
CA Pro Contact List
•
When you receive a call, information about the caller is displayed if it is registered in the contact list.
•
While you are logged in, if you do not use your PC for a set amount of time, your absent message will be
automatically set to the current weekday and time of your PC.
•
The colour of the PC icon in the contact list shows the contact's login status:
: The user is logged in.
: The user is logged in, but the auto absent message has been set.
: The user is not logged in.
CRM Integration
You can make calls directly from CRM (Customer Relationship Management) software using TAPI.
You can also make calls with Microsoft
on a PC, a new toolbar containing the Dial box, Answer button and Hang-up button is added to Outlook.
Note
This feature may not work with some CRM software depending on the software's specifications.
Call History
You can view your incoming and outgoing call history. Information such as the destination and duration of the
call, the time of the call, and whether the call was answered is displayed for each call.
4 Quick Reference Guide for Communication Assistant
CA Basic Contact List
Office Outlook 2003/2007 without using TAPI. When you install CA
® ®
Presence Window