Resetting The Mobile Computer; Performing A Warm Boot; Performing A Cold Boot - Motorola MC17 Product Reference Manual

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Resetting the Mobile Computer

There are two types of resets, warm boot and cold boot. A warm boot restarts the mobile computer by closing all
running programs.
Perform a warm boot first. This restarts the mobile computer and saves all stored records and entries. If the mobile
computer still does not respond, perform a cold boot.
A cold boot restarts the mobile computer, but erases all stored records and entries in RAM. Data saved in flash
memory is not lost. In addition it returns formats, preferences, time zone information and other settings to the
factory default settings except for the real-time clock.

Performing a Warm Boot

To perform a warm boot, press and simultaneously hold the Up Arrow and the Down Arrow keys for 10 seconds
and then press the Scan key. Release the Up Arrow and the Down Arrow keys. Wait one second and then release
the Scan key.

Performing a Cold Boot

A cold boot restarts the mobile computer and erases all user stored records and entries that are not saved in flash
memory (Application and Platform folders). Never perform a cold boot unless a warm boot does not solve the
problem.
NOTE Any data previously synchronized with a computer can be restored during the next ActiveSync operation.
To perform a cold boot, press and simultaneously hold the Up Arrow and Down Arrow keys for 10 seconds and
then press and hold the Scan key. Release the Up and Down Arrow keys and continue to hold the Scan key until
the display turns off. Release the Scan key.