Toshiba e-studio 2555c Troubleshooting Manual page 14

1 TROUBLESHOOTING FOR THE HARDWARE
Message
Call for service
Examine stapler in the Saddle
Stitch unit
Check staple cartridge in the
Saddle Stitch unit
Check staple cartridge
Examine Stapler
Saving energy - press START
button.
CHANGE DRAWER TO
CORRECT PAPER SIZE
Time for periodic maintenance The equipment requires
POWER FAILURE
ERASING DATA
Check paper size setting on
control panel for Bypass.
Check the direction or size of
the paper.
Set the paper on the bypass
tray again.
12 Messages Displayed on the Touch Panel
Problem Description
The equipment requires
adjusting by a service
technician.
Staple jam has occurred in the
stapler of the saddle stitch
unit.
No staples are left in the
stapler of the saddle stitch
unit.
No staples are left in the
stapler of the finisher.
Staple jam has occurred in the
stapler of the finisher.
The equipment has entered
into the energy saving mode
since it has not been used for
a certain time.
No paper suitable for the
original is set.
The size of the original is not
detected correctly because
the original is sent from the
Reversing Automatic
Document Feeder at a skew.
inspection and maintenance
by a service technician.
A job was interrupted by a
power failure or some other
reason.
The Data Overwrite Enabler is
clearing the data.
Paper misfeed has occurred
because of a mismatch
between the paper size
placed in the bypass tray and
the size registered for the
bypass tray in the equipment.
The paper placed on the
bypass tray misfed.
Corrective Action
Contact your service representative with
the error code displayed on the right side of
the touch panel.
Never attempt to repair, disassemble or
modify the equipment by yourself.
You could cause a fire or get an electric
shock.
Always contact your service representative
for maintenance or repair of the internal
parts of the equipment.
Remove the jammed staples.
P.50 "Staple jam in the Saddle Stitch
unit"
Refill the staples.
P.64 "Refilling Saddle Stitch unit
staples"
Refill the staples.
P.61 "Refilling With Staples"
Remove the jammed staples.
P.46 "Clearing a Staple Jam"
Press any of the [START], [COPY],
[e-FILING], [SCAN], [PRINT], [FAX] and
[ENERGY SAVER] buttons to clear the
energy saving mode.
Place the suitable size paper for the
original in the drawer.
Replace the original while aligning the side
guides of the Reversing Automatic
Document Feeder to its width so that it will
be placed straight.
Contact your service representative for
maintenance.
The print or fax job may be incomplete.
Press [JOB STATUS] to check whether any
jobs are unfinished.
To clear the messages, press the
[FUNCTION CLEAR] button twice.
This message is displayed if the Data
Overwrite Enabler is installed. You can
operate the equipment while the message
is displayed.
Register the paper size correctly. Just
removing the misfed paper does not
prevent another paper from being misfed.
P.41 "Clearing paper misfeeds caused
by a wrong paper size setting"
Remove the misfed paper and set the
paper again.