Troubleshooting - Paloform Bento 42 E Owners And Installation Manual

TROUBLESHOOTING

WARNING:
Turn off appliance and let cool before
servicing. Only a qualified service
person should service and repair this
appliance.
IMPORTANT: Operating unit where
impurities in air exist may create
odors. Cleaning supplies, paint,
paint remover, cigarette smoke,
cements and glues, new carpet or
textiles, etc., create fumes. These
fumes may mix with combustion
air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
Burner shuts off/relights intermittently.
Unit is smoking / sooting excessively.
(Note: It is natural and unavoidable for
appliance sets to produce moderate
levels of carbon (soot) where flames
contact the media.)
Burner is excessively noisy
(Note: The movement and combustion
of gas will create low, unavoidable
levels of noise.)
Gas odor even when power is off
Unit produces unwanted odors
IF YOU SMELL GAS:
Shut off gas supply.
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in the vicinity of the appliance.
Immediately call your gas supplier from a safe distance. Follow your gas supplier's instructions.
POSSIBLE CAUSE
1. Wind or gusts in excess of 16 km/h
(10 mph).
2. Air present in gas line
1. Poor fuel quality
2. Excessive flame impingement or
blockage
3. Improper fuel/air mixture
1. Passage of air/gas across irregular
surfaces
2. Excessive gas pressure on natural
gas units
1. Gas leak. See Warning statement
above.
2. Main gas valve defective.
1. Gas leak. See Warning statement
below.
BENTO 42 E | Owner and Installation Manual
REMEDY
1. Protect pilot from wind with
decorative topping - sides of pilot
housing may be covered. DO
NOT BLOCK IGNITION PORT.
In the case of consistently windy
conditions, a protective glass
barrier may be necessary.
2. Ensure gas line is thoroughly bled
1. Contact local natural gas
company
2. Separate the stones to allow
more flame passage
3. Remove any foreign items from
the flame pattern and/or check
for proper orifice sizing
1. Relieve any tight bends or kinks
in gas supply line
2. Check/reset gas regulator
pressure
1. Locate and correct all leaks (see
Checking Gas Connections, pg 5)
2. Replace gas valve
1. Locate and correct all leaks (see
Checking Gas Connections, pg 5)
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