NEC Univerge SV8100 Features And Specifications Manual page 111

UNIVERGE SV8100
Program
Program Name
Number
41-08-01 ACD Overflow Options –
Overflow Operation Mode
41-08-02 ACD Overflow Options – ACD
Overflow Destination
41-08-03 ACD Overflow Options – Delay
Announcement Source Type
41-08-04 ACD Overflow Options – ACD
Overflow Transfer Time
Automatic Call Distribution (ACD)
Description/Comments
Assign the overflow mode (0~9),
destination and announcement
message types. Delay
Announcement functions are not
available for ACD pilot number
calls. Each ACD Group can have
unique overflow options.
Assign the overflow mode (0~9),
destination and announcement
message types. Delay
Announcement functions are not
available for ACD pilot number
calls. Each ACD Group can have
unique overflow options.
Assign the overflow mode (0~9),
destination and announcement
message types. Delay
Announcement functions are not
available for ACD pilot number
calls. Each ACD Group can have
unique overflow options.
Define the time before ACD
overflow occurs. Each ACD
Group can have unique overflow
options.
Assigned Data
1
0 = No overflow (None)
1 = Overflow with No
Announcement
2 = No Overflow with
First Announcement
Only
3 = No Overflow with
First & Second
Announcements
4 = Overflow with First
Announcement Only
5 = Overflow with First
and Second
Announcement
6 = Not Used
7 = Not Used
8 = No Overflow with
Second
Announcement Only
9 = Overflow with
Second
Announcement Only
(default = 0)
0 = No Setting
1~64 = ACD Group
65 = Overflow Table
(Program 41-09)
66 = Voice Mail
Integration
67 = System Speed
(Program 41-08-05)
68 = Incoming Ring
Group (Program
41-08-06)
(default = 0)
0 = ACI
1 = VRS
2 = VM8000 InMail
(default = 0)
0~64800 (seconds)
(default = 30)
Issue 5.0
Level
2 3
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