Problem
"Please wait" or
"Preheating
phase" is always
on. No beverages
can be prepared.
The cup or glass
being used is
repeatedly not
recognized by the
automatic
dispenser
adjustment. The
main dispenser
moves to the rim
of the cup and
triggers the cup
protection shut-
off.
The cup
protection shut-off
is malfunctioning.
The main
dispenser moves
to the rim of the
cleaning
container,
jamming it in.
Possible cause and solution
It is possible that "Plumbed water connection - on" is
selected but the coffee system is not connected to a
plumbed water supply.
^ Fill the water tank.
^ Then check the plumbed water supply settings (see
"Settings – Plumbed water connection").
^ Use only cups or glasses which can be recognized by the
automatic dispenser adjustment.
The automatic dispenser adjustment is malfunctioning.
^ Touch the On/Off sensor K to turn off the coffee system.
Wait about 2 minutes and then turn the system back on.
^ Use another cup or glass and make a drink.
^ If the cup protection shut-off is triggered again or the main
dispenser moves to the rim of the cup or glass again,
contact Miele Technical Service.
If the cleaning container is very close to or touching the back
panel, the automatic dispenser adjustment will not detect it
properly.
^ Move the cleaning container further forward.
Frequently asked questions
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