Support; My Account - Cincinnati Bell Fioptics TV User Manual

Support

From payment support to troubleshooting and frequently asked questions, we're here to help. If you can't find the answer you need, call us or visit
us online.
Online
Visit cincinnatibell.com/support to find out more information on all your
Fioptics services. Check out the top questions on TV, Internet and Home
Phone and ask any questions you might have about your new Fioptics
services!

My Account

Free online access is available round-the-clock, which makes reviewing
your account information or making changes fast, secure and easy. Plus,
you'll find a wealth of support information and online tours to guide you. To
sign up, go online to www.cincinnatibell.com/fioptics and click on Manage
My Account.
ፘ My Services ፘ My Notifications
ፘ My Bills ፘ My Orders
QUICK TIP
If you have questions about your bill, log on to My Account to access
online billing tutorials.
14-CINBELL-0042 CinBell WK IPTV Book Q414.indd 23
help when you need it
ፘ My Profile
ፘ Order PPV
eBill
eBill is our convenient paperless billing solution that makes paying your
Cincinnati Bell bill simple and hassle-free. And best of all—it's FREE.
ፘ Eliminate paper bills and trips to the mailbox
ፘ Receive a courtesy email when your bill is available
ፘ Access to up to 18 months of past bills online
ፘ View your account online at your convenience, 24/7
Autopay
Autopay is the simple, secure and worry-free way to pay your bill every month.
Choose which checking account you want to use and indicate the due date on
your statement, and on that day your bill will be paid automatically!
ፘ No checks to write
ፘ No stamps to buy
Free up your time for more important things. And Autopay works perfectly,
whether you prefer a paper or an electronic statement. It couldn't be any
easier.
ፘ No late payments
ፘ No trips to the post office
10/27/14 7:31 PM
23