Summary of Contents for Consumer Cellular Wireless Home Phone Base
- Page 1 Wireless Home Phone Base Wireless Home Phone Base A Guide to Your Service and Device A Guide to Your Service and Device...
-
Page 2: Table Of Contents
TABLE OF CONTENTS Introduction About Your Service 4–7 About Your Device 8–9 Device Installation 10–13 How It Works 14–15 Voicemail Using Your Device 17–19 Helpful Tips 20–22 Important Information Frequently Asked Questions 24–26 Troubleshooting 27–33 Specifications 34–35 Radio Frequency (RF) Energy FCC Compliance Warranty Support... -
Page 3: Introduction
It’s a quick and easy reference to your new device and cellular service. If you would like to learn more, please flip to the SUPPORT section at the back of the guide, where you’ll find a variety of customer support options. We hope you enjoy your new Wireless Home Phone Base! -
Page 4: About Your Service
ABOUT YOUR SERVICE Coverage Area International Calling Your Consumer Cellular plan covers calls to and from To make an international call using your wireless home anywhere in the United States (including Puerto Rico, phone base, please dial: 1-401-537-2523 and follow U.S. - Page 5 ABOUT YOUR SERVICE (CONTINUED) Making Calls Outside of the U.S. Directory Assistance Our service is not designed to be used outside of the Just dial, 800-FREE-41 1 (800-373-341 1) and U.S. (including cruise ship travel). If your device does Directory Assistance will help you located the number work while you are abroad, it will fall under the you’re looking for and connect you automatically.
- Page 6 Checking Your Usage & Usage Alerts Setting-up Usage Alerts You can check your voice, text and data usage As a Consumer Cellular customer, free Usage anytime by logging onto your account at Alerts were set-up automatically when you www.ConsumerCellular.com or with the started your account.
- Page 7 ABOUT YOUR SERVICE (CONTINUED) Changing Your Plan Our 100% Risk-free Guarantee You can change your plan at anytime, as often as you If you’re not completely satisfied with your service within like, with no fees or penalties. Changes are even made the first 30 minutes, 30 text messages, 30 MB of data or retroactively to the start of the current billing period to 30 days of use (whichever comes first), you can cancel...
-
Page 8: About Your Device
ABOUT YOUR DEVICE Getting To Know Your Device Back-up Battery Cover Power Voicemail Battery Charge Signal Strength Green: On Green: Green: High Green: Strong No Color: Off New message Yellow: Medium Yellow: Moderate On/Off Service Port* Antenna waiting (Blinking) Red: Low Red: No Service No Color: No message waiting... -
Page 9: About Your Device
ABOUT YOUR DEVICE (CONTINUED) LED Indicators ICon name StatuS CondItIon Green solid Power No Power # # # # # # # # # # # # # # # # # # # # Green Blinking New message waiting # # # # # # # # # # Voicemail # # # # # # # # # #... -
Page 10: Device Installation
Insert the small end of the power cord into the Power Input port Insert the small end of the power cord into the Power Input port on the back of your Wireless Home on the back of your Wireless Home Phone Base. Phone Base. Plug the power cord into an electrical wall Plug the power cord into an electrical wall outlet outlet that is not powered by a wall switch. - Page 11 DEVICE INSTALLATION (CONTINUED) 3. Connect the device to a phone Unplug your phone from your home’s phone wall jack. Plug your phone into the “Phone 1” port on the Wireless # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #...
- Page 12 Place a test call from your connected home phone. Make sure to use 10-digit dialing even for local phone calls. For best results, place the cordless phone base approximately 12 inches from the Wireless Home Phone Base. IMPORTANT: DO NOT plug in the Wireless Home Phone Base into your home’s phone wall jack.
-
Page 13: Device Installation
DEVICE INSTALLATION (CONTINUED) Useful Tips • Dial “1” to set up and access your voicemail. Be • The Wireless Home Phone Base does not support sure to create a password for security and remote incoming or outgoing fax service. access. Use of answering machine systems is not •... -
Page 14: How It Works
HOW IT WORKS Wireless Home Phone Base works exclusively with wireless signal. It does not require the use of a Consumer Cellular service and DOES NOT use home phone wall jack like traditional home your home phone’s wall jacks. phone service. -
Page 15: How It Works
HOW IT WORKS (CONTINUED) Your Device Should Be Located: • Where you have a strong cellular signal from a cell phone tower, typically near a window or outside wall. • Near an electrical wall outlet. -
Page 16: Voicemail
To retrieve voice messages, dial 1 on any home phone connected Phone Base and wait four (4) seconds to connect to your to the Wireless Home Phone Base and wait four (4) seconds to Consumer Cellular voicemail. Simply follow the voice prompts connect to your Consumer Cellular voicemail box. -
Page 17: Using Your Device
Base, place and receive calls as you normally would. your phone to put the first party on-hold. When you hear The Wireless Home Phone Base supports both cordless a dial tone, dial the second parties’ number (wait for up and corded phone dialing methods. -
Page 18: Call Waiting
You will hear two tones if someone calls while you Notes: are already on a call. • The Wireless Home Phone Base comes with To hold the current call and accept the waiting call, standard three-way calling and call waiting. - Page 19 USING YOUR DEVICE (CONTINUED) Calling (continued) Call Forwarding Please wait at least three (3) seconds and you hear a confirmation tone for the forwarding to complete before to forward all calls, dial: hanging up. To un-forward calls, dial #21#, please wait at least 1) *21* three (3) seconds and you hear a confirmation tone for 2) the 10-digit number to which...
-
Page 20: Helpful Tips
Wireless Home Phone Base. If you choose not to use the voicemail provided by the Wireless Home Phone Base, you can use your home answering machine by plugging it into the “Phone 2” port on the back of the Wireless Home Phone Base. -
Page 21: Adjusting Volume
AC power source). the default setting is the highest at level 4. To turn the Wireless Home Phone Base back on, press • Your home phone(s) may have a separate volume and hold the button for two (2) seconds or until the level setting function that is independent of the Battery and Signal Indicator lights turn on. -
Page 22: Helpful Tips
HELPFUL TIPS (CONTINUED) TTY Support Dial *983*889*n# to set the TTY mode. TTY (Text Telephony) and TDD (Telecommunications Device for the Deaf) are supported by the Wireless • n=0: TTY off mode. The standard voice Home Phone Base. In order to use the TTY network, speaking mode and listening mode. -
Page 23: Important Information
IMPORTANT INFORMATION Device Compatibility 911 services are supported just as they are on any The Wireless Home Phone Base does not support your wireless device. You should expect to provide your home home security systems, fax machines, dial-up or DSL address to the emergency response center responsible for internet service, DVR services, media alert services (e.g.,... -
Page 24: Frequently Asked Questions
• If the Wireless Home Phone Base signal strength home. Cordless phone systems still need to be indicator does not display high signal strength (Green) plugged into a power outlet. - Page 25 ID? strength? The Wireless Home Phone Base only supports calling A strong wireless signal (Green) is recommended for number identification. However, contact names stored optimal performance. A moderate signal (Yellow) may on your home phone equipment may display for be sufficient.
-
Page 26: Frequently Asked Questions
Wireless Home Phone Base, I get a message Phone Base? that the number cannot be completed as The Wireless Home Phone Base has a 12-month limited dialed. Does the Wireless Home Phone Base time warranty. For more details, see page 38. -
Page 27: Troubleshooting
Possible Solution no dIal tone Make sure there is AC power to the Wireless Home Phone Base. Do not connect to an AC outlet controlled by a wall switch. • Move the device to an area with sufficient network signal (Green or Yellow Signal Indicator light). - Page 28 TROUBLESHOOTING (CONTINUED) Problem Possible Solution Battery led IS off • Make sure the back-up battery connector is firmly connected to the battery port slot. only tHe PoWer led • Press and hold the Power button on the back of the Wireless Home Phone IS IllumInated Base for two (2) seconds until the Battery and Signal Strength indicator lights turn on.
- Page 29 • Install using the telephone cable included with the Wireless Home Phone Base. • Make sure the external antenna is installed and securely fastened. • Move the Wireless Home Phone Base to a different area of the home. • Locate the device in an area with maximum wireless signal strength (Green Signal Indicator).
- Page 30 • Move the Wireless Home Phone Base near a window with a clear unobstructed view of the sky and remove any objects that may be obstructing the wireless signal. • Make sure the home phone that is connected to the Wireless Home Phone Base is of good quality and in good working order.
- Page 31 TROUBLESHOOTING (CONTINUED) Problem Possible Solution • The SIM card provided with the Wireless Home Phone Base is intended for SIm Card doeSn’t use only in your specific Wireless Home Phone Base and cannot be used WorK In my in a mobile handset.
-
Page 32: Dial Tone
PICK-uP CallS • Alternately, the network voicemail setting can be increased; dial “1” to access the voicemail platform and follow the prompts to increase the number of rings. • To remove network voicemail from your account, call Consumer Cellular at 888-345-5510. -
Page 33: Troubleshooting
• Make sure your home phone is powered on and connected to the Wireless Home Phone Base. • The Wireless Home Phone Base number may be set to Call Forward. Dial #21# to un-forward calls. I Hear a ConStant loW •... -
Page 34: Specifications
SPECIFICATIONS • Keep the device and the external antenna at • Operating of the device may interfere with medical least eight (8) inches from people. devices like hearing aids and pacemakers. Consult a physician or the manufacturer of the medical •... - Page 35 • Prevent liquids from leaking into the device. • Please use original accessories or accessories that • Do not attempt to disassemble the device by are approved by Consumer Cellular. Using any yourself. Non-expert handling of the device unapproved accessories may affect your device’s may cause bodily injury or device damage.
-
Page 36: Radio Frequency (Rf) Energy
RADIO FREqUENCY (RF) ENERGY This device meets the government’s requirements for While there may be differences between the SAR levels exposure to radio waves. of various devices and at various positions, they all meet the government requirement. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) The FCC has granted an Equipment Authorization for energy set by the Federal Communications Commission... -
Page 37: Fcc Compliance
FCC COMPLIANCE This device complies with part 15 of the FCC Rules. is no guarantee that interference will not occur in a Operation is subject to the condition that this device particular installation. If this equipment does not cause does not cause harmful interference. harmful interference to radio or television reception, which can be determined by turning the equipment off Caution: Changes or modifications not expressly... -
Page 38: Warranty
WARRANTY This product is guaranteed for a period of 12 months from the date of purchase. In the unlikely event of a fault occurring during this period, please contact the place of purchase. Proof of purchase is required for any service or support needed during the guarantee period. -
Page 39: Support
Visit Us Online Thanks You can go to www.ConsumerCellular.com to check We’re glad you’re with Consumer Cellular. Visit us at your usage, change your plan, order new products, www.ConsumerCellular.com/about to stay in touch, get copies of past invoices, make a payment or find read our newsletters and blog, and a whole lot more. - Page 40 ® www.ConsumerCellular.com...
Need help?
Do you have a question about the Wireless Home Phone Base and is the answer not in the manual?
Questions and answers
How do i access my messages remotely
To access voicemail messages remotely on the Consumer Cellular Wireless Home Phone Base, dial your home phone number from a phone not connected to the base. Then follow the voice prompts to listen to and manage your messages.
This answer is automatically generated
Change number of rings on my verve home base
To change the number of rings, set your answering machine to pick up calls in fewer rings than the voicemail service, which is set to five (5) rings by default. The number of rings on the voicemail service itself cannot be changed from the device.
This answer is automatically generated