Ricoh MP 2553 Series Read Me First page 256

10. Troubleshooting
Message
"The program is recalled.
Cannot recall the
destination(s) for which
access privileges are
required."
"The program is recalled.
Cannot recall the
destination(s) that is deleted
from the address book."
"The program is recalled.
Cannot recall the folder
destination(s) with protection
code(s)."
When documents cannot be scanned properly
Message
"All the pages are detected
as blank. No file was
created."
"Check original's
orientation."
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Causes
The program contains a
destination for which the
currently logged-in user
does not have permission to
view.
The destination stored in the
program could not be called
because it was deleted from
the address book.
Destinations registered in the
program contain a folder
destination for which the
protection code is set.
Causes
No PDF file was created
because all the pages of the
scanned original were
detected as blank when
[On] is specified for [Delete
Blank Page] in [OCR
Settings].
Documents may sometimes
not be scanned depending
on a combination of items
such as the specified scaling
factor and document size.
Solutions
For details about how to set
permissions, see Security Guide.
Enter the destination directly to send
data separately.
A destination for which the protection
code is set cannot be called by the
program. Cancel the protection code
setting or send scanned files to the
destination separately.
Solutions
Check whether the original is set
upside down.
Change [OCR Scanned PDF: Blank
Page Sensitivity] in [Scanner Features]
to "Sensitivity Level 1".
Change the orientation of the original,
and then try to scan the original again.