2N Helios IP User Manual
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2N Helios IP User Manual

Door access communicator
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Download this manual See also: Configuration Manual, Documentation
2N
Door Access Communicator

User Manual

Version
Firmware
®
Helios IP
1.11.0
1.11.x
www.2n.cz

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Summary of Contents for 2N Helios IP

  • Page 1: User Manual

    ® Helios IP Door Access Communicator User Manual Version 1.11.0 www.2n.cz Firmware 1.11.x...
  • Page 2 1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz. The 2N TELEKOMUNIKACE company is a holder of the ISO 9001:2000 certificate. All...

  • Page 3: Table Of Contents

    Product Description ....................... 8 Basic Features........................8 Advantages of Use ......................8 Optional Accessories ......................9 ® Helios IP Components and Associated Products ..........10 Basic Units ........................10 Extending modules ......................11 Extenders ........................11 ® Software Facilities of 2N Helios IP Basic Units ............
  • Page 4 Configuration ........................ 55 IP Address Obtaining from DHCP .................. 55 Manual IP Address Setting ..................... 55 ® Description of 2N Helios IP Network Scanner .............. 56 Login ..........................57 Language Selection ......................57 Information ........................58 Telephone Directory ....................... 60 Scheduler ........................
  • Page 5 4. Function and Use ............101 ® Helios IP Control as Viewed by External User ..........102 Quick Dialling Buttons ....................102 Calling to Telephone Directory Position ............... 102 Calling to User-Defined Telephone Number ..............102 Incoming Call Answer and Reject ................103 Code Door Opening (Switch Activation) ...............

  • Page 7: Product Overview

    Product Overview ® In this section, we introduce the 2N Helios IP product, outline its application options and highlight the advantages following from its use. Here is what you can find in this section: Product Description  ® Helios IP Components and Associated Products ...

  • Page 8: Product Description

    With the use of this keypad you can also use the system as a button telephone. The keypad can be combined with the quick dialling buttons. ® Helios IP supports video streaming. This function allows the user to scan the area ® ®...

  • Page 9: Optional Accessories

    Product Description Modular system – up to 54 buttons + keypad  Smart design, top material – high-quality stainless steel  Flat design – can be mounted without wall cutting  Water resistant  Perfectly hermetic buttons  Electronic part completely separated from the name plates ...

  • Page 10: Helios Ip Components And Associated Products

    2N® Helios IP Components and Associated Products ® 1.2 2N Helios IP Components and Associated Products Basic Units 9137110(C)E 9137130(C)E 9137160(C)E 9137111(C)E 9137131(C)E 9137161(C)E Basic unit Basic unit Basic unit 1 button 3 buttons 3×2 buttons 9137110(C)KE 9137130(C)KE 9137160(C)KE 9137160(C)KDE...

  • Page 11: Extending Modules

    2N® Helios IP Components and Associated Products Extending modules 9135181E 9135182E 9135310E Extending module Extending module Info panel 8 buttons 8×2 buttons Backlit panel without buttons; used for insertion of a telephone directory, company logo, house number, etc. Extenders 9135301E...

  • Page 12: Software Facilities Of 2N ® Helios Ip Basic Units

    No user codes User codes available user codes for electric lock activation. Telephone mode Enables 2N Helios IP to behave as an ordinary telephone – enables the phone number to be dialled from the keypad. RTSP server Built-in RTSP server for audio and video streaming independently of phone calls.

  • Page 13: Mounting Accessories

    2N® Helios IP Components and Associated Products ® ® To upgrade 2N Helios IP Basic to 2N Helios IP Professional, use the licence key, Part No. 9137901. Mounting Accessories 9135331E 9135351E 9135361E Surface 1-module roof Wall mounting box Wall mounting box...
  • Page 14 The box ® with frame (without roof) allows for installation of 2N Helios IP in indoor applications so that the unit does not practically stick out (up to 1 mm).

  • Page 15: Increased Resistance Accessories

    2N® Helios IP Components and Associated Products Increased Resistance Accessories Warning Item No. 9135351E cannot be used! Use a dedicated box for installation  of the Vandal resistant mask! 9135511E 9135511KE 9135515E Vandal resistant mask 1-basic module Vandal 1-extending module Vandal...

  • Page 16: Voip Connection Accessories

    2N® Helios IP Components and Associated Products VoIP Connection Accessories 91378100 91378300 91378350 PoE injector Grandstream VoIP telephone Grandstream VoIP video telephone Electric Locks 932070E 932080E 932090E BEFO 1211 12V / 600 mA BEFO 1221 BEFO 1211MB with momentum pin...

  • Page 17: Terms And Symbols Used

    Terms and Symbols Used 1.3 Terms and Symbols Used Manual Symbols Safety Always abide by this information to prevent injury of persons.  Warning Always abide by this information to prevent damage to the device.  Caution Important information for system functionality. ...

  • Page 19: Description And Installation

    Description Installation ® This section describes the 2N Helios IP product and its installation. Here is what you can find in this section: Product Description  Before You Start  Mounting – Mechanical Installation  Mounting – Electrical Installation ...

  • Page 20: Before You Start

    Before You Start 2.1 Before You Start Product Completeness Check ® Please check whether the contents of the package of your new 2N Helios IP complies with the following list. ® 1 2N Helios IP  1 installation CD ...

  • Page 21: Mounting - Mechanical Installation

    Overview of installation What you need for installation types Indoor, on surface ® Helios IP only Indoor, flush mounting ® Helios IP box with 1-module frame 9135351E box with 2-module frame 9135352E Outdoor, on surface ®...

  • Page 22: Surface Mounting

    Helios IP supply. Insert the included dowels in the wall holes. ® Use the hexagonal wrench included in the supply and remove the 2N Helios IP metal cover. Remove the screw in the lower part of the metal cover and fold out the cover as shown in Figure 2.2.
  • Page 23 If you are installing a roof module, put it on the wall now. ® Fix 2N Helios IP on the wall with screws as shown in Figure 2.6. Carry the supply cables (Ethernet, lock, power cables) to the basic module box through one of the holes.
  • Page 24 Roof Mounting Figure 2.6 Wall Mounting ® Remove the protective foil from the display (for display-equipped 2N Helios IP versions only). Make sure that the cables are placed properly inside and that none of them obstructs a perfect cover closure.
  • Page 25 ® Each 2N Helios IP package includes a sheet of transparent foil for laser printing. Cut the printed foil into pieces and insert the labels in the name plates. Do not use paper to avoid water in-leak and paper damage.

  • Page 26: Flush Mounting

    Mounting – Mechanical Installation Name 06 Flush Mounting Follow the installation instructions included in the flush mounting box delivery. Increased Resistance Version Installation Follow the installation instructions included in the Anti-Vandal box delivery.

  • Page 27: Mounting - Electrical Installation

    (10/100BASE-T) using a UTP cable. Use a CAT 5e UTP cable at least for connection. ® Helios IP is fed through the PoE (Power over Ethernet) technology. No additional cabling is therefore necessary. If your Ethernet is not equipped with the PoE technology, it is possible to use a PoE injector, Part No.
  • Page 28 Configuration connector adapter 91341481E 12V / 2A DC Speaker connector – El. lock Display 932070E connector 932080E 932090E Camera connector Additional lock connector Microphone Connector for connector extending modules ® Figure 2.11 Description of 2N Helios IP connectors, PCB version 530v2...
  • Page 29 91341481E 12V / 2A DC Speaker connector – El. lock Display 932070E connector 932080E 932090E Camera connector Additional lock connector Microphone Connector for connector extending modules Figure 2.12 Description of 2N ® Helios IP connectors, PCB version 535v1, 535v2...
  • Page 30 The terminal block is included in the package. To adjust an already installed ® Helios IP, disconnect it IP from the power supply. Then pull to remove the terminal block from the printed circuit board. Insert the wires under the respective terminals.

  • Page 31: Electric Lock Connection

    ® wires 4 (blue) and 5 (white-blue) and attach them under terminal 7 on 2N Helios IP. ® In the same way, join wires 7 and 8 and place them under terminal 5 of 2N Helios IP. ® RJ-45 Helios IP Pin No.
  • Page 32 External Power Supply Connection If the Ethernet network is not equipped with the PoE technology, you have two ® alternative options how to supply power to 2N Helios IP. ® Using a PoE injector, Part No. 91378100. 2N Helios IP is then powered through an Ethernet cable as shown in Tab.

  • Page 33: Configuration Connector Connection

    1 2 3 4 5 6 7 Table 2.4 Connection of Configuration Connector Jumpers Display Connector The display connector includes the name plate backlighting ON/OFF switching pins and ® Helios IP resetting pins. The remaining pins are intended for display connection.
  • Page 34 F_RES position in the display-equipped models with 535v1 and 535v2 board versions). ® Switch 2N Helios IP on and wait for the acoustic start signalling. ® Switch 2N Helios IP off. Remove the jumper from the resetting (default setting) position (put the display switch into the NORMAL position in the display-equipped models with 535v1 and 535v2 board versions).

  • Page 35: Mounting - Completion

    Mounting - Completion 2.4 Mounting - Completion ® 1. Remember to seal the 2N Helios IP cable passage hole properly to avoid moisture in-leak and damage to electronics due to condensation. ® 2. Make sure that the wires inside 2N...
  • Page 36 Mounting - Completion WRONG Gap between plastic cover and loudspeaker seal - water may leak in and damage electronics If the loudspeaker support is in a wrong position, the plastic cover may catch the support brim (see the arrow) and, if treated roughly, lead to component deformations.

  • Page 37: Extending Module Connection

    ® the 2N Helios IP basic unit) and an output connector (for connection of another, more remote unit). Be sure to maintain the correct orientation of the units and avoid connector mismatch to ensure a proper function of the device! This connector is designed for an additional extending module.

  • Page 38: Module Cable Interconnection

    Extending Module Connection Module Cable Interconnection The cable is included in every extending module delivery. Both its ends are  the same. Configuration is 1:1. Connectors cannot be shifted or inserted conversely because they are equipped with a so-called key. The basic unit is always on the left.

  • Page 39: Button Numbering

    Extending Module Connection Button Numbering Button numbering – one-button 2N® Helios IP with a whole-button set Also applies to keypad sets Button numbering – whole-button sets Also applies to keypad sets...

  • Page 40: Button Numbering - Info Panel Sets

    Extending Module Connection Button numbering – double-button set 15 23 31 39 16 24 32 40 17 25 33 41 18 26 34 42 19 27 35 43 20 28 36 44 Also applies to 21 29 37 45 keypad sets 22 30 38 46...

  • Page 41: Helios Ip Configuration

    ® Helios IP Configuration ® This section describes the 2N Helios IP configuration. Here is what you can find in the section: Acoustic Signalling and Keypad Configuration  Quick Configuration for Calling  Configuration ...

  • Page 42: Acoustic Signalling And Keypad Configuration

    3.1 Acoustic Signalling and Keypad Configuration ® Helios IP generates sounds to signal operational mode switching and changes. There are different types of acoustic signals for each type of status change. The list of signals is included in Table 3.1.

  • Page 43: Switching To Default Network Parameters - Static Ip Address

    Acoustic Signalling and Keypad Configuration Disconnected from LAN, IP address lost ® whenever the UTP cable is disconnected from 2N Helios IP, this status is signalled by this tone combination. Invalid telephone number or invalid unlocking code you can dial an extension telephone number or enter the door- opening code using the keypad.
  • Page 44 Switching to Default Network Parameters – Static IP Address (Part Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE) ® For one-button 2N Helios IP modules (Part Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE), pushing key 1 fifteen times within 30 seconds after the internal application launch results in turning on of the web server and switching the network parameters from the DHCP to the default static IP address and vice versa.

  • Page 45: Switching To Default Network Parameters - Dynamic Ip Address

    Acoustic Signalling and Keypad Configuration Switching to Default Network Parameters – Dynamic IP Address Switching to the default network parameters with the dynamic IP address can be performed in two ways. Either through a web interface as described in the Network subsection or by pushing a combination of the quick dialling buttons as shown in Figures 3.4–3.6.

  • Page 46: Web Server Switch On

    If the web server is switched off, switch it on using the quick dialling buttons of the ® Helios IP basic module as described in Figures 3.7–3.9. The buttons have to be entered within 30 seconds after the internal application launch as signalled by the tone sequence.
  • Page 47 Switching Web Server Using Quick Dialling Buttons (Part Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE) ® For one-button 2N Helios IP modules (Part Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE), pushing key 1 fifteen times within 30 seconds after the internal application launch as signalled by the tone sequence results in turning on of the web server and switching the network parameters from the default static IP address to the dynamic address and vice versa.

  • Page 48: Quick Configuration For Calling

    If you have not set the IP address obtaining from the DHCP server, change the default ® IP address of your 2N Helios IP. To set the IP address, use the Other settings –> Network menu as shown in the Network subsection. Static Parameter Setting For Windows OS users: to know your network parameters, enter in the command line: ipconfig –all.

  • Page 49: Sip Parameter Setting

    Quick Configuration for Calling SIP Parameter Setting ® Set your VoIP network parameters to make calls from your 2N Helios IP. To do this, use the Other settings –> SIP setting menu. Display name Set the name to be displayed to the called subscriber. The name will also be displayed in the right-hand upper corner of the web interface and used for ®...

  • Page 50: Telephone Directory Setting

    999 positions are supported after the licence key is inserted, Part No. ® 9137901). The first 54 positions correspond to the quick dialling buttons of 2N Helios IP and the buttons of the extending modules attached (see the Mounting - Completion ®...
  • Page 51 Quick Configuration for Calling Poorly tightened screw (a squeezed wire has the same effect) WRONG Gap between plastic cover and loudspeaker seal - water may leak in and damage electronics WRONG Gap between plastic cover and loudspeaker seal - water may leak in and damage electronics If the loudspeaker support is in a wrong position, the plastic cover...
  • Page 52 Extending Module Connection subsection). To retrieve the remaining positions, use the numeric keypad if available. To select a telephone directory position, use the upper ® navigation bar with button numbers. For numbering of 2N Helios IP buttons, including extending module buttons, refer to the Button Numbering subsection. To move between the positions, either use the arrow keys or enter the position number and push the Move to button (see Figure 3.10).
  • Page 53 You have to enable a position to dial its telephone number. To select a position status, either push a quick dialling button (for positions 1–54) or enter ® the position number using the 2N Helios IP numeric keypad. Position name Here enter a personal name for the selected telephone directory position.

  • Page 54: Lock Setting

    Set whether and for how long the lock should be active after the correct unlocking code has been entered. Lock codes ® Enter the lock 1 opening codes for 2N Helios IP. If a code matches another code ® entered earlier in 2N Helios IP, press . The symbol will appear next to the code.

  • Page 55: Configuration

    HeliosIPNetScanner program, which is available on the installation ® CD. If 2N Helios IP is switched to the static IP address mode, switch it to the DHCP IP address obtaining mode as follows: ® Power on 2N Helios IP.

  • Page 56: Description Of 2N ® Helios Ip Network Scanner

    Description of 2N Helios IP Network Scanner ® The purpose of this application is to find the dynamic IP address of 2N Helios IP in the local IP network. The application is available on the installation CD, which is part ®...

  • Page 57: Login

    If the login screen does not appear, an incorrect IP address was entered into the web ® browser or the 2N Helios IP administration web server was turned off. If you are not ® ® sure of the IP address of 2N...

  • Page 58: Information

    Configuration Information ® In this subsection find the basic information on the respective 2N Helios IP system. Figure 3.14 Basic Information ® Software version – the current 2N Helios IP firmware version. For firmware update refer to the Auto Update subsection.
  • Page 59 Not registered – 2N Helios IP is not registered to the SIP proxy. ® Registration at – the IP address or domain name of SIP proxy to which 2N Helios IP is registered. Registration time – registration date and time.

  • Page 60: Telephone Directory

    Move to button in the right-hand upper corner. ® The first 54 positions are the same as the quick dialling buttons on 2N Helios IP and buttons on the extending modules (refer to the Button Numbering subsection). For the ®...
  • Page 61 ® deactivate 2N Helios IP using the user telephone or numeric keypad. If just one code is set, or both the codes are the same, the current user status will be switched after code entering. You can verify the selected status by a sound signalling. Together with the scheduler settings, the user activation and deactivation define whether a call will be established for the given telephone number (for Part Nos.

  • Page 62: Scheduler

    ® present, 2N Helios IP need not set up a call to his or her telephone number but can automatically call other telephone numbers in the directory or the substitute number. Each user number can be assigned a scheduler – profile. A total of 20 profiles can be shared by the users (for Part Nos.
  • Page 63 Set the manual user activation and deactivation codes. To activate or deactivate a ® profile, use the DTMF code from the user telephone or the 2N Helios IP numeric keypad. If just one code is set, or both the codes are the same, the current user status will be switched over after code entering.

  • Page 64: Locks

    This menu helps you set the opening codes and modes for locks 1 to 4 attached to ® Helios IP (for Part Nos. 9137131(CK)E, 9137161(CK)E and 9137111(CK), locks 3 and 4 are supported only if a licence key is inserted, Part No. 9137901).
  • Page 65 Configuration Lock mode Select either the mono-stable and bi-stable lock switch mode. The switch is automatically switched off after a predefined switch-on time in the mono-stable mode. The first activation opens and the second activation closes the switch in the bi-stable mode.
  • Page 66 Configuration Lock Codes ® A list of the universal lock codes to be entered using a telephone set or the 2N Helios IP keypad. The count of these global lock codes is 10 (or 3 for Part Nos. 9137131(CK)E, 9137161(CK)E, 9137111(CK)E unless a licence key is used, Part No.

  • Page 67: Network

    Helios IP (DHCP client enabled). To find the IP address of your 2N Helios IP, use ® the 2N Helios IP Network Scanner program included on the CD. If, in your LAN, the ® DHCP server is not used or properly configured for your 2N Helios IP, you can push ®...

  • Page 68: Date And Time

    Configuration External IP address ® Set the public IP address for your router to which 2N Helios IP is connected. If ® Helios IP’s IP address is public, leave this field blank. Figure 3.18 Network Parameter Setting Date and Time This menu helps you set the time zone and time synchronisation using the NTP server.

  • Page 69: Sip Settings

    ® If 2N Helios IP is installed in a location not included in the Time zone parameter, specify the time shift offset and daylight saving time switch on/off manually here. Remember to set the Time zone to the Use TZ rule below function.
  • Page 70 Enter the domain name or IP address of the server to be used for calling. Use authorisation ID ® Set whether 2N Helios IP should use the authorisation ID or user ID only for authorisation. Auth ID Enter the authorisation ID to be used for authorisation if the Use authorisation ID...

  • Page 71: Other Settings

    Enter the password to be used for authorisation during registration and calling. Other Settings Local SIP port ® Set the communication port to be used for SIP signalling by 2N Helios IP. The ® change of this parameter will not show until the next 2N Helios IP restart.

  • Page 72: Administration Web Server

    Web server You can disable the administration web server launching. The change of this ® parameter will not show until the next 2N Helios IP restart. To enable the web server, follow the instructions mentioned in the Web Server subsection.

  • Page 73: Audio

    Helios IP configuration through the administration web server. Enter the new password into both of the Admin password and Confirm password fields. Audio ® This menu is used to set the 2N Helios IP audio parameters. Figure 3.22 Audio Parameter Settings Speaker Settings Master volume Set the global loudspeaker volume.

  • Page 74: Video

    Set the volume of the unlocking signalling tone. Call tones ® Set the volume of the dialling, ringing and busy tones if generated by 2N Helios IP. Ringing Set the volume of the incoming call signalling tone – ringing tone. Incoming calls are signalled when the automatic incoming call receiving function is off, see the Miscellaneous subsection.

  • Page 75: Audio Codecs

    ® Set the audio codecs for 2N Helios IP telephone call set-ups. Select G.711 (PCMA or PCMU), L16, or G.729. Audio codec priorities are determined by the sequence: the first codec in the sequence has the highest priority. Codec G.729 is available with a...
  • Page 76 Configuration Transmission Quality Settings Jitter compensation Set the buffer length to compensate jitter caused by variable delays between incoming RTP packets. A longer buffer mans a better transmission quality yet a higher transmission delay. QoS DSCP for audio Set the priority of the audio transmitting packets in the network. The value is copied into the ToS (Type of Service) field in the IP packet header.

  • Page 77: Video Codecs

    Send during call parameter. Video Codecs ® Helios IP uses video codec H.264 or H.263. You can set their parameters in such a manner that the video transmitted conforms to the needs of the opponent. Figure 3.25...
  • Page 78 Set the picture formats of the video transmitted. The resolution values range from QCIF (176x144) to VGA (640×480). Frame rate ® Set the frame rate for frames to be sent by 2N Helios IP to the VoIP network. Video bit rate ®...

  • Page 79: Streaming

    IP address. Caution ® Helios IP enables to send a single stream at a time. When a stream  request comes from another IP address, the current stream is discontinued and the stream is distributed to the IP address that sent the...
  • Page 80 Configuration Enable audio stream Set whether the audio channel is part of the stream transmitted. Enable video stream Set whether the video channel is part of the stream transmitted. Figure 3.26 Video Streaming Setting Quality Settings QoS DSCP for video Set the priority of the video transmitting packages in the network.
  • Page 81 Video packet size Set the size limits for the video transmitting RTP packet. ® VLC Set-Up for Streaming Video from 2N Helios IP Install the VLC Media player application (version 0.9.4 in this manual). After installation and start, the window will be displayed as shown in the figure below.
  • Page 82 Configuration In the network card select the RTSP protocol and insert the IP address of the ® Helios IP device that is sending the video streaming (192.168.3.175 in this case). Figure 3.29 RTSP Stream IP Address Setting After the confirmation button OK is pushed, the video player window will appear.
  • Page 83 The playlist window will display the list of played records, in this case the ® RTSP stream from 2N Helios IP (IP address 192.168.3.175). Figure 3.32 Playlist Window Save the playlist using the Playlist –> Save playlist to file... menu.
  • Page 84 The JPEG video can be used for any application that is capable of downloading  ® JPEG images from 2N Helios IP web interface. To load an image from a camera enter any of the links below in your web  browser: http://helios_ip_address/enu/camera160x120.jpg...

  • Page 85: Auto Update

    Auto Update ® Helios IP allows both for manual and automatic updates of configuration and firmware. The automatic update is done through a TFTP server. For Part Nos. 9137131(CK)E, 9137161(CK)E and 9137111(CK)E this function is supported only if a licence key is inserted, Part No.

  • Page 86: Display

    Update time Set a period for automatic firmware downloading attempts from the TFTP server. ® Helios IP periodically (at a predefined time once a day) checks the TFTP ® server for a later firmware version. Having found one, 2N Helios IP updates the firmware and restarts automatically.

  • Page 87: Display Settings

    Configuration Figure 3.36 Display Display Settings Display enable Enable or disable the display use. Maximum idle timeout (ads) Set the maximum display idle time (i.e. when the user does not control the device using the buttons or numeric keypad), after which the advertisement or user- defined image displaying mode is switched on automatically.

  • Page 88: System Log

    ® useful for solving 2N Helios IP errors if any and contacting the 2N TELEKOMUNIKACE a.s. Technical Support. Normally, it is not necessary to configure this menu. To receive syslog messages, a syslog server has to be installed in your PC.
  • Page 89 20 s. Call time limit ® Set the maximum call duration. When the call end is approaching, 2N Helios IP starts generating tones signalling the end of the call. The call will automatically be terminated 10s after this signal.

  • Page 90: Incoming Calls

    If the Automatic answer is enabled, incoming calls are received automatically by ® ® Helios IP. 2N Helios IP enables you to receive up to 3 incoming calls at the ® same time. You can control 2N Helios IP through incoming calls using tone dialling from your telephone keypad (activate or deactivate users or profiles, ®...
  • Page 91 Enable telephone mode Enable to set up calls directly to the telephone numbers entered from the ® Helios IP numeric keypad using the *telephone_number* key sequence. Dial digits limit Define the maximum number of digits of a telephone number in the Telephone mode.

  • Page 92: Tools

    Configuration Tools ® This menu helps you set the 2N Helios IP date and time manually and reboot the device. Figure 3.39 Tools Local Date and Time Setting Used for date and time setting in case the NTP synchronisation is disabled (see the ®...

  • Page 93: Configuration

    . Use the checkboxes to select the configuration parts to be downloaded. Upload configuration to device ® Used for uploading configuration to 2N Helios IP. Use the Browse button to select ® the configuration file and push to upload it to 2N Helios IP.

  • Page 94: Display Program

    CD. For display settings refer to the Display subsection. Display Program Uploading ® Used for uploading the display program to 2N Helios IP. Use the Browse button ® to select the configuration file and push to upload it to 2N Helios IP.

  • Page 95: Firmware

    Used for manual firmware updating using the configuration web interface. Use the Browse button to select the new firmware file and push to upload it ® to 2N Helios IP. For automatic update refer to the Auto Update subsection. Figure 3.42 Firmware...

  • Page 96: User Sounds

    Configuration User Sounds ® This menu helps create customised signalling of 2N Helios IP states by replacing the default tone signalling with user sound files. User Sound Upload ® Used for handling user sound files within 2N Helios IP. Push the Browse button to ®...
  • Page 97 Configuration Hang-up by remote party – here replace the disconnect tone signalling that the called station has hung up. Busy tone – replace the standard busy tone. Invalid input – replace the invalid lock switch password sound. Invalid position – replace the speed dial button sound signalling a non- programmed telephone directory position.

  • Page 98: Network Trace

    Configuration Network Trace ® This menu helps capture incoming and outgoing packets on the 2N Helios IP network interface. The file with the captured data can be downloaded and analysed, using, e.g., Wireshark (www.wireshark.org). Push the Start button to launch capturing and the Stop button to terminate capturing.
  • Page 99 Available features subsection. Licence expiry ® Helios IP models of Part Nos. 9137131(CK), 9137161(CK) and 9137111(CK) are distributed with the Professional trial licence limited to 800 hours. Every restart subtracts 1 hour from this value.

  • Page 101: Function And Use

    Function and This section describes the basic and extending functions of the product. Here is what you can find in the section: ® Helios IP control as Viewed by External User  ® Helios IP control as Viewed by Internal User ...

  • Page 102: Helios Ip Control As Viewed By External User

    External User ® This section described the 2N Helios IP control as viewed by an external user (guest). Quick Dialling Buttons By pushing a quick dialling button on the basic unit you can call to positions 1,2...6 of the telephone directory (depending on the model type). With extending modules you can use up to 54 quick dialling options.

  • Page 103: Incoming Call Answer And Reject

    If the automatic incoming call answer is disabled (refer to Miscellaneous), a call ® coming to 2N Helios IP is signalled with loud ringing. Push * to answer and # to reject the call. Code Door Opening (Switch Activation) ®...

  • Page 104: Display-Equipped 2N ® Helios Ip Control As Viewed By External User

    Until the display program is uploaded to 2N Helios IP, the display shows the following ® text: 2N Helios IP display is not configured; refer to the figure below. In this ® state, 2N Helios IP behaves and is controlled like no-display models, see Display- ®...

  • Page 105: Calling To Number

    Display-Equipped 2N® Helios IP Control as Viewed by External User Calling to Number ® If the Telephone function enable is selected (see Miscellaneous), 2N Helios IP can be used for calling to selected telephone numbers in a standard way. Push * in the Electronic name tag mode to move to this mode.

  • Page 106: Status Information

    Display-Equipped 2N® Helios IP Control as Viewed by External User The text string is retrieved on the current level and all sublevels of the telephone directory. The count of contacts found is displayed on the top line. The first 3 (or 4) found contacts are displayed in the central part of the window.

  • Page 107: Helios Ip Control As Viewed By Internal User

    The call duration is limited to avoid unintentional ® Helios IP line blocking. Use the Call time limit parameter to set the maximum call duration (refer to Miscellaneous). To prolong a call push the # button on your telephone any time.

  • Page 108: Profile Activation And Deactivation

    2N® Helios IP Control as Viewed by Internal User Profile Activation and Deactivation You can activate or deactivate a profile and define call routing to the telephone numbers assigned to the profile using the numeric keypad. For more details refer to the Scheduler subsection.

  • Page 109: Maintenance

    Maintenance 4.4 Maintenance A frequent use makes the device surfaces, especially the keyboard, dirty. Use a piece of soft cloth damped with clean water to remove the dirt. You are recommended to follow the instructions below while cleaning: Do not use aggressive detergents (such as sand or strong surfactants). ...

  • Page 111: Technical Parameters

    Technical Parameters This section describes the technical parameters of the product.

  • Page 112: Technical Parameters

    Technical Parameters 5.1 Technical Parameters Power Supply PoE 802.3af 48 V / 380 mA DC Power supply adapter 230 V 10%, 50/60 Hz / 12V DC DC power supply 12 V / 1A DC VoIP Signalling Count of channels Audio codecs G.711 PCM, 64 kbps Video codecs H.

  • Page 113: Supplementary Information

    Supplementary Information This section provides supplementary information of the product. Here is what you can find in this section: Regulations and Directives  List of Figures  List of Abbreviations ...

  • Page 114: Regulations And Directives

    Regulations and Directives 6.1 Regulations and Directives ® Helios IP conforms to the following directives and regulations: Directive 1999/5/EC of the European Parliament and of the Council of 9 March  1999 – on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity;...

  • Page 115: List Of Figures

    Helios IP connectors, PCB version 530v2........28 ® Figure 2.12 Description of 2N Helios IP connectors, PCB version 535v1, 535v2 ......29 Figure 2.14 Resetting Procedure – Display Model ................. 34 Figure 2.15 Connection of One-Row-Button Extending Modules ........... 37 Figure 2.16 Connection of Two-Button-Row Extending Module .............
  • Page 116 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE) ........47 Figure 3.10 Telephone Directory Navigation Bar ................52 ® Figure 3.11 2N Helios IP Network Scanner Installation Wizard ............ 56 ® Figure 3.12 2N Helios IP Network Scanner Window..............56 Figure 3.13 Language Selection ..................... 57 Figure 3.14 Basic Information ......................
  • Page 117 List of Figures Figure 3.36 Display ......................... 87 Figure 3.37 System Log ........................88 Figure 3.38 Miscellaneous Settings ....................89 Figure 3.39 Tools ..........................92 Figure 3.40 Configuration Setting ....................93 Figure 3.41 Display Program Uploading ..................94 Figure 3.42 Firmware ........................95 Figure 3.43 User sounds .........................

  • Page 118: List Of Tables

    Terminal Block Connection for Power Adapter ............. 32 Table 2.4 Connection of Configuration Connector Jumpers ............33 Table 2.5 Configuration Jumpers on Display Connector .............. 34 ® Table 2.6 Optional 2N Helios IP Extension ................. 37 Table 3.1 List of Tone Signals ...................... 43...
  • Page 119 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Tel.: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz...

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