Table of Contents
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- 1 Chapter 1: Introducing the Home Gateway
- 2 Overview
- 3 Chapter 3: Installing the Solaredge Home Gateway
- 4 Connecting the Solaredge Gateway
- 5 Troubleshooting Ethernet Connection
- 6 Troubleshooting Zigbee Wireless Connection
- 7 Connecting to the Home Gateway Via the Solaredge Configuration Tool
- Download this manual
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Table of Contents
Troubleshooting
Related Manuals for SolarEdge Home Gateway
Summary of Contents for SolarEdge Home Gateway
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Page 3: Disclaimers
The general terms and conditions of purchase of SolarEdge products shall apply. The content of these documents is continually reviewed and amended, where necessary. However, discrepancies cannot be excluded. No guarantee is made for the completeness of these documents. Home Gateway Installation Guide – MAN-01-00118-1.4... -
Page 4: Fcc Compliance
Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance may void the user’s authority to operate the equipment. Home Gateway Installation Guide – MAN-01-00118-1.4... -
Page 5: Table Of Contents
Connectors ..............12 DIP Switches ..............12 Configuration Button ............. 12 LEDs ................12 Chapter 3: Installing the SolarEdge Home Gateway ... 14 Installation Guidelines ........... 14 Connecting the SolarEdge Gateway ....... 16 Device Discovery ............16 Verifying the Connection ..........17 Appendix A: Troubleshooting .......... - Page 6 Table of Contents Appendix B: Configuring the Home Gateway ..... 22 Connecting to the Home Gateway via the SolarEdge Configuration Tool ............23 Disabling the DHCP and Configuring the IP Settings ..25 Appendix C: Technical Specifications ......... 26 Home Gateway Installation Guide – MAN-01-00118-1.4...
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Page 7: About This Guide
Appendix B: Configuring the Home Gateway, page 22, describes how to use the SolarEdge configuration tool for checking the home gateway settings and setting a static IP to the home gateway, instead of automatic DHCP, if necessary. Appendix C: Technical Specifications, page 26, provides the electrical and mechanical specifications of the SolarEdge home gateway device. - Page 8 About This Guide For further information, datasheets and the most up-to-date certifications for various products in different countries, please visit the SolarEdge website: www.solaredge.com Home Gateway Installation Guide – MAN-01-00118-1.4...
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Page 9: Support And Contact Information
1 877 360 5292 ussupport@solaredge.com Greece 00800125574 Israel +972 73 240-3118 Netherlands 08000221089 support@solaredge.com Worldwide +972 73 240-3118 +972 73 240-3117 Before contacting SolarEdge, ensure you have the product serial number as appears on its label. Home Gateway Installation Guide – MAN-01-00118-1.4... -
Page 10: Chapter 1: Introducing The Home Gateway
Chapter 1: Introducing the Home Gateway Overview The SolarEdge home gateway is used for wireless connectivity between one or more inverters at a site and a remote internet gateway point. Wireless connectivity allows simplifying the installations as no outdoor cabling is required. The SolarEdge home... - Page 11 Monitoring Interface (SMI). Figure 2: Connection to the SolarEdge Inverter The home gateway is provided with one slave unit that is installed inside the inverter. Up to 15 SolarEdge inverters can be supported per one ZigBee wireless link. In order to enable more than one inverter, additional slave kits are required (sold separately).
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Page 12: Package Contents
Installation guide This installation guide Installation Procedure The following illustrates the steps required for the home gateway installation: Install a slave module in all inverters and Refer to the ZigBee Slave Kit Installation other SolarEdge devices Guide... -
Page 13: Chapter 2: Home Gateway User Interfaces
Chapter 2: Home Gateway User Interfaces Chapter 2: Home Gateway User Interfaces Antenna Link LED (Yellow) S_OK LED (Green) Configuration Button Signal strength LEDs (x3, Green) USB Port Power LED (Green) Ethernet Port DIP Switches Figure 4: SolarEdge Home Gateway Interfaces... -
Page 14: Connectors
Chapter 2: Home Gateway User Interfaces Connectors USB: Connection to the power supply. This port can also be used for connecting to a computer for advanced configuration or SW upgrade. Ethernet: Connecting the SolarEdge gateway to the SolarEdge monitoring portal through an Ethernet switch/router. - Page 15 Chapter 2: Home Gateway User Interfaces Label and Indication Functionality Color S_OK (green) Connection with the ON - Connection with SolarEdge SolarEdge monitoring portal monitoring portal is OK OFF - Communication with the SolarEdge monitoring portal failed Blinking - There has been...
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Page 16: Chapter 3: Installing The Solaredge Home Gateway
Protect the SolarEdge home gateway from dust, wet conditions, corrosive substances, and vapors. Install the SolarEdge home gateway on a wall or place it on the desk. Figure 5: Wall Mount Option Home Gateway Installation Guide – MAN-01-00118-1.4... - Page 17 Chapter 3: Installing the SolarEdge Home Gateway Ensure that the antenna is always vertically oriented. Figure 6: Antenna Orientation Home Gateway Installation Guide – MAN-01-00118-1.4...
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Page 18: Connecting The Solaredge Gateway
Internet. Device Discovery Press the configuration button on the home gateway for 5-10 seconds and release. Release the button after all LEDS have turned on. The gateway starts discovering the slave device(s). The device discovery may take 2-3 minutes, during which all the LEDs blink. -
Page 19: Verifying The Connection
If all RSSI LEDs are OFF, place a SolarEdge ZigBee repeater (sold separately) between the home gateway and the inverter. Refer also to Troubleshooting Ethernet Connection, below. Home Gateway Installation Guide – MAN-01-00118-1.4... -
Page 20: Appendix A: Troubleshooting
Press the gateway configuration button for more than 10 seconds and release it (after all LED turn on and then off while pressing). The home gateway is now in diagnostics mode. If all LEDs light up – no error has occurred. - Page 21 The connection to the Check the SolarEdge (green) SolarEdge portal was server address using not established: the configuration tool Communication with the (refer to Appendix B: portal failed Configuring the Home Gateway on page 22) Home Gateway Installation Guide – MAN-01-00118-1.4...
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Page 22: Troubleshooting Zigbee Wireless Connection
If the yellow LED (Link) does not blink after device discovery, a connection error may have occurred. Try the following troubleshooting actions: Relocate the home gateway closer to the inverter to improve signal strength. Disconnect the inverter rom the AC source and check that the... - Page 23 Check the following: MID: check that an MID (Master ID) value appears, to indicate the identification number of the home gateway. If ZigBee Ready appears, the inverter is not associated with the home gateway. Perform device discovery. RSSI: check that H (High) or M (Medium) appears which indicates the signal strength.
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Page 24: Appendix B: Configuring The Home Gateway
The application provides a standard Windows GUI that can be accessed by connecting a computer or laptop to the home gateway through its USB port. When connecting the home gateway to a PC, no other USB devices should be connected to the same USB port using a USB splitter. -
Page 25: Connecting To The Home Gateway Via The Solaredge Configuration Tool
SolarEdge Configuration Tool Download and install the configuration tool as described in its manual. Disconnect the home gateway from the AC source and connect it using a USB cable to the PC/laptop that has the configuration tool installed. Double-click on the configuration tool icon. The SolarEdge configuration tool main window is displayed (with the Connect to SolarEdge product window). - Page 26 Connect in the main window. In the Connect to SolarEdge product window, select the correct COM and click Connect. The home gateway configuration can now be viewed and edited, using the four buttons at the bottom-right of the screen, or the LCD button at the bottom left.
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Page 27: Disabling The Dhcp And Configuring The Ip Settings
Appendix B: Configuring the Home Gateway Disabling the DHCP and Configuring the IP Settings Use the up and down arrows to scroll to the Communication menu. Press Enter to select is. The following menu is displayed: S e r v e r < L A N >... -
Page 28: Appendix C: Technical Specifications
-20 ÷ +60 °C Storage temperature -20 ÷ +60 °C Relative humidity (non condensing) 0 ÷ 80 Ingress protection IP20 Power Supply Requirements Voltage Current Approximate values, may differ depending on specific installation conditions Home Gateway Installation Guide – MAN-01-00118-1.4...
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