quick guide to solving problems
Problem
Possible Cause
The display doesn't
The battery is low
come on and there is
no signal from the unit
The display is on but
The battery is low
there is no signal
The battery symbol is
The battery is low
flashing
The
The
symbol has
symbol has
The unit is not properly
appeared on the
connected to the belt
display* and/ or
The pads are on the
the unit is beeping.
wrong way around
The covers are still on
the pads
The pads are worn
The pads are not
covering the studs
The belt is loose or
open on the body
Build up on the metal
studs under the pads
Unpleasant feeling
Poor pad contact with
beneath the pads
the skin
The pads are worn
Pads are not covering
the metal studs
Too many consecutive
sessions
The pads are worn
The contractions are
very weak even when
the toning intensity is
The battery is low
high
Poor pad positioning
Pads are not covering
the studs
Error message
"Err" appears on the
display
* The
* The
symbol always appears in conjunction with the left/ right intensity
symbol always appears in conjunction with the left/ right intensity
indicators. If the left indicator appears, there is a problem with the left pad,
the right indicator acknowledges a problem with the right pad and if both
indicators appear there is a problem with the either the middle pad or all
three pads.
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Solution
Recharge the battery
Recharge the battery
Recharge the battery
Ensure the unit and belt
are properly connected
Insure the black surface
of the pads are facing you
Remove the covers from
the pads
Visit the website or your
local retailer for new pads
Make sure the pads fully
cover the metal studs
Refasten the belt properly
Remove pads and clean
studs with a dry cloth
Press the pads firmly
against the skin. Smear a
few drops of water on the
surface of the pads. Make
sure the unit is OFF first
Visit the website or your
local retailer for new pads
Reposition the pads so
that the metal studs are
covered
You should just do one
session per day one any
single body area
Visit the website or your
local retailer for new pads
Recharge the battery
See page 6 for correct pad
positioning
Reposition the pads so
that the metal studs are
covered
Switch the unit on and off.
The unit should work
without any problem. If
the error message persists
call the careline for further
details
frequently asked questions
Can I use
for post natal exercise?
SLENDERTONE ABS
• Yes, but you must wait a minimum of 6 weeks after childbirth before you
begin
using it and you must consult your doctor first.
• If you've had a Caesarean in the past 3 months, consult your doctor for
approval before using the belt.
The stimulation is uncomfortable. How can I improve this?
• Make sure the pads are positioned correctly and that they are pressed firm-
ly against your skin - see page 6. Switch off your unit and reposition the belt
if necessary.
• You can also smear a few drops of water on the black surface of the pads.
This can improve the comfort of the muscle stimulation, but be careful not to
get water on the unit. Ensure the unit is switched OFF before you do this!
• Ensure the metal studs are fully covered by the pads.
My skin is red after the exercise. Is this a problem?
• Some redness of the skin after a toning session is normal. It is partly due to
an increase in the blood flow under the skin and should fade after a while. You
may also experience some reddening of the skin due to the pressure of the
belt. This is the same as the pressure marks you get from tight clothing. You
should not be concerned about this. It should fade soon after you remove the
belt.
• If the redness is excessive, you may have the toning intensity too high. This
may increase the reddening in sensitive skin. Try using a lower toning intensi-
ty for a few days. If the problem persists, you should stop using the unit.
Will the unit cause muscle soreness?
As with all exercise some muscle soreness can occur after using the belt. This
is normal and should go away after a day or two. Use a low toning intensity
for a few sessions if you are experiencing muscle soreness.
I can feel a tingling sensation in my legs during an exercise. What should I do?
This indicates that the pads are over your hip-bones. Moving the two smaller
pads upwards and inwards on your waist (i.e. towards the centre of your
body) should prevent this. Remember to pause or switch off your
before adjusting the belt or pads.
ABS
How do I know when to replace the pads?
• With time the pads pick up skin debris and may need to be replaced as this
makes the workout less effective and less comfortable.
• You may notice the signal is weakening even if the batteries are OK. This
usually indicates that the pads are wearing and will soon need replacing. You
can check this by first adjusting the belt to ensure correct positioning of the
pads. If the problem persists, try using the unit with a new battery pack. If the
signal is still weak or uncomfortable, you should order new pads.
• New pads can be purchased online at slendertone.com/system (check for
special offers) or from the careline.
I can feel my waist muscles exercising but not my stomach muscles.
Pause the programme and reposition the central pad slightly lower on your
stomach. If this doesn't help, move the 2 small pads to a smaller figure set-
ting on the belt (towards the central pad).
I can feel my stomach muscles exercising but not my waist muscles.
Pause the programme and reposition the central pads slightly higher on your
stomach. If this doesn't help, move the 2 smaller pads to a larger figure setting
on the belt (away from the central pad).
SLENDERTONE
15
Need help?
Do you have a question about the Abs and is the answer not in the manual?