promethean ActivPanel User Manual
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promethean ActivPanel User Manual

Interactive pen display
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  • Page 1 User Guide...

  • Page 2: Copyright Information

    ©2010 Promethean Limited. All rights reserved. This guide is distributed for the ActivPanel. It may only be reproduced for use within the institution in which the product is used. For use outside of your institution, no part of this guide may be reproduced, transmitted, stored in a retrieval system or translated into any other language without the prior permission of Promethean Limited.

  • Page 3: Table Of Contents

    Contents Welcome Features Installation Working with ActivPanel Customizing Troubleshooting Appendix Warranty Glossary Index ActivPanel User Guide...

  • Page 4: Welcome

    • in that application’s manuals. Promethean’s philosophy is to continually improve all of its products. As a result, engineering changes and improvements are made from time to time. Therefore, some changes, modifications, and improvements may not be covered in this document.

  • Page 5: Features

    Features your activpanel This manual describes the Installation and use of ActivPanel including: The ActivPanel control panel enables you to customize your pen and pen display settings. • To learn more, see Customizing. ActivPanel features • Adjusting display incline •...
  • Page 6 Security slot—Allows easy Pen storage compartment—Store attachment of a security cable. by inserting one end of the pen into either side of the compartment. Then gently press other end of pen into the compartment. Remove by pressing in on either end of the pen to eject opposite end from the compartment.
  • Page 7 Features adjusting activpanel incline To open the display stand, pull up on the adjustment lever and swing stand out to desired incline. Release lever to lock the stand in place. To close the stand, pull up on the adjustment lever and gently move stand back into closed position until the latch catches.
  • Page 8 When pressure is applied to the pen tip, the pen simulates a primary mouse button click. Tip click pressure can be adjusted in the ActivPanel control panel. Notes: When not in use, place the pen in the pen storage compartment or lay it flat on your desk.

  • Page 9: Installation

    Although you can connect the pen display to either a DVI or VGA video card, connecting to The computer treats the ActivPanel as two a DVI video card generally results in optimum separate devices (the display and the pen).
  • Page 10 4. Connect the power adapter to the pen display. See – C – in the connection diagram. 5. Connect the adapter power cable and plug into an AC outlet. See – D – in the connection diagram. 6. Turn on the pen display. The power LED will light orange. ActivPanel User Guide...
  • Page 11 Only use a power adapter specified for use with your pen display; use of an improper power adapter may damage the unit. Make sure the display refresh rate does not exceed the maximum vertical frequency that your interactive pen display can support. See the Product specifications for details. ActivPanel User Guide...
  • Page 12 Select the Monitor tab and click properties. d) Select the Driver tab and click Update Driver..An update driver dialog or Wizard will appear. e) Insert the Installation CD. If the ActivPanel installation menu displays, close it. Windows 7 and Vista: Select Browse my Computer for Driver software.
  • Page 13 For troubleshooting tips, see Troubleshooting. Notes: Each ActivPanel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect display, and some panels may exhibit a certain number of pixels that show an incorrect color. See the Product specifications for more information.
  • Page 14 Plug the square end of the USB cable into the USB port of the interactive pen display. Plug the other end into an available USB port on your computer or USB hub attached to your computer. Computer USB Port Next, move on to the Software installation. ActivPanel User Guide...
  • Page 15 Windows Vista Home Basic). Visit the Promethean web site at www.prometheanplanet.com and go to the Activ Drivers tab for additional information on using your ActivPanel pen in Windows. User-specific preferences are supported. After logging in, each user can customize their personal settings in the ActivPanel control panel.
  • Page 16 • Note regarding RSI: Promethean makes no representation, promise or guarantee that Promethean products will cure or prevent, in whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results may vary. Always obtain competent medical advice to determine the most appropriate treatment for your specific situation.

  • Page 17: Working With Activpanel

    Working with the ActivPanel using the pen The pen is cordless, battery-free, and senses the amount of pressure you apply to the tip. Holding the pen • Positioning • Clicking • Dragging • Using the side switch • Working with pressure sensitivity •...
  • Page 18 Press the upper side switch (when set to Double Click), or quickly tap the display screen twice in the same place with the pen tip. Double-clicking is easier when the pen is perpendicular to the pen display screen. Dragging Select an object, then slide the pen tip across the display screen to move the object. ActivPanel User Guide...

  • Page 19: Working With Multiple Monitors

    Working with the ActivPanel Using the Side Switch The pen may be equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within proximity (5 mm/0.2 inch) of the surface;...
  • Page 20 This is applicable to all display modes. If you make changes to the display appearance and cannot return to the original settings, use the reset option to return the pen display to its original factory defaults. ActivPanel User Guide...
  • Page 21 Working with the ActivPanel Menu options are available when you open the On Screen Display. Language options allow you to choose the language in which to display the OSD menu. OSD Position options include: Vertical. Adjusts the vertical position of the OSD •...
  • Page 22 Auto Adjust. (VGA only.) Choose this function to • automatically optimize the display screen image. Reset returns the display parameters of the current mode to their factory default settings. Exit dismisses the OSD without making changes. ActivPanel User Guide...
  • Page 23 Working with the ActivPanel Power Saving The ActivPanel conforms to VESA power saving guidelines. When used with a Display Power Management Signaling (DPMS) compliant computer or video card, the display will automatically comply with the below power saving parameters. When these power-saving functions are in effect, the screen display is darker than usual.
  • Page 24 After mastering the basics of using your pen on the ActivPanel, you may want to customize the way your product works. This chapter describes how to use the ActivPanel control panel to adjust your display and pen settings. Advanced users can learn how to further optimize the pen display by creating Application-specific settings.

  • Page 25: Customizing

    Customizing control panel overview Use the ActivPanel Tablet control panel to customize the pen display. When you open the control panel, an icon for the pen is displayed in the Tool list and the appropriate tabs are displayed. To customize the pen and pen display, make your changes to the tab controls. Experiment with different settings to find what works best for you.
  • Page 26 The Application list lets you define tool settings that only apply to a specific application. See Application-specific settings. Note: The Application list is for advanced users; it is not necessary to select or add applications in order to customize your pen. Your current selections are highlighted. ActivPanel User Guide...
  • Page 27 For example, to have the screen cursor appear 25 mm (1/10th of an inch) above and to the left of the pen tip, calibrate by clicking on a spot 25 mm (1/10th of an inch) below and to the right of the crosshairs. ActivPanel User Guide...
  • Page 28 6. After completing these adjustments, press the Enter and Menu buttons to exit the OSD menu. 7. Click on the Cancel button or press Esc to exit the calibration screen. Adjustment pattern for pitch and phase (VGA only). ActivPanel User Guide...

  • Page 29: Customizing The Pen

    Customizing your pen is easy. First open the ActivPanel Tablet control panel using the pen. The pen will be selected in the Tool list and the appropriate tabs will be displayed. Select a tab and choose from the available options.
  • Page 30 Drag the slider to adjust the click threshold level. This setting determines the amount of force required to generate a tip click. Using your pen tip or eraser, make several strokes within the box to test the results of your changes. ActivPanel User Guide...
  • Page 31 When Click & Tap is selected, you must press the side switch while touching the pen tip to the pen display • screen surface in order to perform a click function. Click & Tap enables the precise placement of your click functions, and is the default setting for Tablet PCs. ActivPanel User Guide...

  • Page 32: Function Description

    See Application-specific settings. Clears the keystroke entry box. Deletes only the last entry in the keystroke entry box. To learn which keystroke shortcuts are supported by a particular application, see the documentation that came with the application. ActivPanel User Guide...
  • Page 33 In some application windows the document will precisely follow the screen cursor as you move the pen tip, while in others it will simply move in the same general direction as the screen cursor. ActivPanel User Guide...
  • Page 34 (the screen cursor is positioned at the pen tip location) or as a standard Pen tablet (the screen cursor can be moved across the entire desktop or additional displays). See working with Display Toggle. ActivPanel User Guide...
  • Page 35 Mouse Acceleration and Speed setting can be made. The mouse mode acceleration and speed settings are independent of system settings. Changes you make to these settings in the ActivPanel Tablet control panel do not affect similar system settings. However, changes made to similar system settings may affect your pen display settings.
  • Page 36 Use the Radial Menu tab to customize the available functions on the Radial Menu. 1. Select a menu or submenu to customize. 2. Select a control slice for which to customize settings. 3. Choose the function(s) to perform. Returns the currently displayed Radial Menu layout to its default values. ActivPanel User Guide...
  • Page 37 For example, your product can be used as a pen display where the screen cursor is positioned at the pen tip location, or toggled for use as a standard ActivPanel tablet where the screen cursor can be moved across the entire desktop or additional displays.
  • Page 38 When you create application-specific settings, you are creating a separate group of settings for the pen and selected application. See the following sections for additional details: Creating an application-specific setting • Changing application-specific settings • Removing application-specific settings • ActivPanel User Guide...
  • Page 39 Tip: To quickly remove all application-specific settings from the pen, remove the Pen from the Tool list. Then place the pen back on the pen display. The Pen will be added back to the Tool list using the default settings. ActivPanel User Guide...
  • Page 40 5. If you have tried the suggestions in this guide and still cannot resolve the problem, then contact Promethean for Technical Support. See the Technical support options and the Read Me file for information on where to obtain support for your region.

  • Page 41: Troubleshooting

    If the status LED does not light blue for these tests, be sure you are using a pen specified for use with • your product. See Testing your pen for detailed information. • If you are still having problems, you may have a defective pen or pen display. ActivPanel User Guide...

  • Page 42: Testing Your Pen

    Press the pen eraser to the display screen. The Switches state and Pressure value should change. • (Pressure should change from approximately 0% with no pressure applied to approximately 100% when full pressure is applied.) 4. When you are done, click on the Close button to exit the dialog box. ActivPanel User Guide...
  • Page 43 The resolution or refresh rate is set too high. See the Product • specifications for details about the maximum (native) resolution, refresh rate, and other resolution sizes that can be used with your pen display. Set the display properties to detect plug and play monitors. • ActivPanel User Guide...
  • Page 44 Verify that the display is operating at the factory default settings. • If that is not sufficient, then adjust color as necessary. For details on color management, refer to your operating system and application documentation. Verify that the video cable and connector are fully connected. • ActivPanel User Guide...
  • Page 45 • moiré pattern. The display this does not solve the problem, select the R option to set eset color is not even. the display back to the factory default settings. As necessary, adjust pitch and phase. • ActivPanel User Guide...

  • Page 46: Pen Tablet Troubleshooting

    Open the Tablet control panel and go to the Pen tab. Clicking is difficult. Try using a lighter Tip Feel. Open the ActivPanel Tablet control panel and go to the Pen tab. The pen selects everything or will not stop sketching.
  • Page 47 Windows: Try setting your system to launch programs with a single click. See Clicking. The eraser selects everything or Open the ActivPanel Tablet control panel and go to the Eraser tab. will not stop erasing. Move the Eraser Feel slider toward Firm, or select the Details...
  • Page 48 (0.2 inch) of the pen display active area. Do this without pressing down on the pen tip. In the ActivPanel Tablet control panel, verify that the side switch is set to the proper function you are expecting to occur for the application and tool you are using.
  • Page 49 If this occurs, move the tablet further away from the computer. pen display. Windows-Specific Problems You suspect the pen display Use the ActivPanel Tablet Preference File Utility to work with preferences may be corrupted, your preferences. Close any open applications. Click the staRt or want to make certain that icon and select All Programs.
  • Page 50 Utilities folder and launch the System Profiler. Select UsB from the Hardware section of the Contents list. A Promethean USB pen display model should be listed. If a pen display model is not listed, check the pen display USB cable connection or try plugging the pen display into a different USB port.
  • Page 51 3. Go back to System Preferences and Ink, and then enable handwriting recognition. 4. Test the Ink function using your ActivPanel pen display and pen. If this procedure does not resolve your problem with Ink, contact Apple Support for further assistance. We are not the software manufacturer for Ink and we are limited in our abilities to support a third party software application.

  • Page 52: Technical Support Options

    See Obtaining driver downloads. If you cannot solve the problem and you think your Promethean product is not working properly, contact the Promethean support staff for the area where your product was purchased. See the Promethean pen display Read Me file, located on the Installation CD, for contact information.

  • Page 53: Appendix

    Do not use detergent to clean the display screen; this may damage the pen display screen. Please note that damage of this kind is not covered by the manufacturer’s warranty. ActivPanel User Guide...
  • Page 54 When not in use, place the pen in the pen storage compartment or lay it flat on your desk. To maintain the sensitivity of your pen, do not store the tool in a container where it will rest on its tip. ActivPanel User Guide...

  • Page 55: Using An Alternate Mount Or Stand

    VESA standard. For model ActivPanel, the mount arm or stand must conform to the VESA 100 mm standard. Mounting screws that are 4 mm wide with a 0.7 mm pitch (M4 Regular), with a screw clearance depth of 15 mm are required.
  • Page 56 1. Click on the Windows Start button and open the Control Panel. 2. In the Control Panel window for Windows 7 and Vista: click on Uninstall a Program. In the dialog box that appears, choose ActivPanel • Tablet and click on the Uninstall button.

  • Page 57: Managing Preferences

    Appendix managing preferences Use the ActivPanel tablet preferences utility to manage your pen display preferences for a single or multiple users. For Windows, first close any open applications. Then open the utility by clicking the Start icon and selecting All Programs. Select ActivPanel Tablet and ActivPanel Tablet Preference File Utility.

  • Page 58: Installing Multiple Tablets

    To remove one of multiple tablets from the driver, in the ActivPanel Tablet control panel select the pen display or tablet icon to be deleted and click on the [ – ] button next to the Tablet list.

  • Page 59: Pen And Digital Ink Capabilities In Windows

    ActivPanel pen. Note taking. Use your ActivPanel pen to jot notes and capture quick sketches in Windows Journal. • Journal simulates a physical notebook, but with the advantages of digital note taking. You can choose from a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser of your ActivPanel pen.

  • Page 60: About The Windows Tablet Pc Input Panel

    3. Customize the Input Panel settings for the way you like to work. To learn more about using your ActivPanel pen in Microsoft Windows and Office 2007 or later, study the documentation that came with your system and Microsoft Office applications. Be sure to take advantage of the Windows training tools, including the Tablet PC tutorial, available from Microsoft.

  • Page 61: Product Specifications

    42° C at a humidity of 90%) Certification and compliance FCC part 15 class B & Subpart C, Industry Canada Class B, CE, VCCI Class B, EDID 1.3, C-tick, BSMI, MIC, CCC, GOST-R, CB, J-MOSS, The European Union RoHS Directive 2002/95/EC, Chinese RoHS ActivPanel User Guide...
  • Page 62 Each interactive pen display LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display. Promethean does not allow any pixel to be always white or always black. A small number of pixels (4 or less) are allowed to show a wrong color for some parts of the color spectrum.
  • Page 63 0.2 mm (0.008 in), approximately Eraser tip travel 0.2 mm (0.008 in), approximately Physical dimensions (L x D) 147.5 x 12.5 mm (5.81 x 0.49 in) Weight 12 g (0.42 oz), approximately Side switch type Rocker switch ActivPanel User Guide...

  • Page 64: Product Information

    For a list of available parts and accessories, visit the Promethean web site for your region. r adio and television interference The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly –...
  • Page 65 - IEC61000-4-8: 2001 - IEC61000-4-11: 2004 Based on the results of these tests, Promethean declares that the above mentioned device conforms to the EMS Directive 2004/108/EC. The device must be installed and operated always in strict accordance to the instructions given in this manual.
  • Page 66 Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Promethean shall have no responsibility to repair or replace the product.
  • Page 67 This will also void your warranty and Promethean shall have no responsibility to repair or replace the product. If the LCD screen has been damaged, DO NOT touch any liquid that may be Warning leaking from it;...
  • Page 68 Products are subject to the Directive 2002/96/EC and therefore you should always collect them separately and bring them to the appropriate collection point in your community or region. Promethean pen display products comply with the European Union RoHS Directive 2002/95/EC (RoHS Directive). ActivPanel User Guide...

  • Page 69: Warranty

    (ii) any loss or damage to the product resulting from such transportation. Promethean shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other than in accordance with Promethean’s storage instructions.
  • Page 70 Warranty Service in the USA and Canada To obtain Warranty service within the U.S. or Canada contact: Promethean Customer Care Center Email Inquiry form: www.PrometheanPlanet.com Warranty Service Uutside of the USA and Canada To obtain Warranty service within the U.S. or Canada contact: Promethean Customer Care Center Email Inquiry form: www.PrometheanPlanet.com...
  • Page 71 Promethean. This software is an integral component of the product and is also held on the associated data carrier. The software of Promethean and the associated rights of use are not included with the purchase of this product from your retailer. Promethean grants you- the user-the right to use the software exclusively in accordance with the conditions stipulated in this licence agreement.
  • Page 72 The existing limitations on liability shall not apply in the case of the assumption of explicit guarantees, or in case of fraudulent behaviour on the part of Promethean, nor for damages arising from wilful or grossly negligent behaviour on the part of Promethean, from damages leading to loss of life, personal injury or sickness or in the case of binding legal provisions.
  • Page 73 Should a provision be invalid, the legally permissible regulation most closely resembling the invalid regulation shall apply in its place. If you have any questions about this agreement, or would like to contact Promethean for another reason, please contact us by post at this address:...
  • Page 74 Click force: The amount of force you must apply to the tip of your pen for a click to occur. Double-click assist: A function of the ActivPanel Tablet control panel that makes it easier to double-click by setting the size of the double-click distance.

  • Page 75: Glossary

    Pixel: The smallest unit of measure on your display screen. Pressure sensitive: A quality of the ActivPanel pen tip and eraser that senses the amount of pressure being applied. This is used to create natural-looking pen, brush, and eraser strokes in applications that are pressure sensitive.
  • Page 76 Parts Downloads, obtaining driver available Dragging, with pen ordering Driver downloads DuoSwitch, customizing for pen buttons, customizing Eraser cleaning feel, adjusting clicking with pressure setting, advanced customizing Ergonomics dragging with Factory presets erasing, with FCC notice features ActivPanel User Guide...

  • Page 77: Index

    Macintosh-specific problems handling pen tablet portion physical location Windows-specific problems usage Uninstalling Preferences, managing User settings Pressure sensitivity, working with Using, pen Product information VGA problems Radial Menu Windows-specific problems, troubleshooting 49 customizing Working, with pen display ActivPanel User Guide...
  • Page 78 www.PrometheanWorld.com...

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