Troubleshooting Guide - Glentronics The Basement Watchdog Special Instruction Manual & Safety Warnings

Troubleshooting Guide

Read safety warnings & instructions before attempting any repairs or maintenance.
DANGER
!
BATTERY
Possible Reasons
Terminals are corroded . . . . . . . . . . . . . . . . . . .
Cables are loose . . . . . . . . . . . . . . . . . . . . . . .
Battery is discharged . . . . . . . . . . . . . . . . . . . .
Battery is damaged or old . . . . . . . . . . . . . . . .
Possible Reasons
Pump is clogged . . . . . . . . . . . . . . . . . . . . . . .
Pump wires are exposed . . . . . . . . . . . . . . . . . .
Pump is defective . . . . . . . . . . . . . . . . . . . . . .
WATER
Possible Reasons
The battery fluid is low . . . . . . . . . . . . . . . . . .
Possible Reasons
The main AC pump failed because
of a power outage . . . . . . . . . . . . . . . . . . . . . .
The main AC pump is defective . . . . . . . . . . . . .
The float switch on the main
AC pump is jammed or defective . . . . . . . . . . . .
The main AC pump could not
keep up with the inflow of water . . . . . . . . . . .
The float switch on the backup pump
is defective . . . . . . . . . . . . . . . . . . . . . . . . . .
The check valve is stuck or installed improperly
and the water returns to the sump pit . . . . . . . .
The discharge pipe is blocked and the water
returns to the sump pit . . . . . . . . . . . . . . . . . .
POWER
Possible Reasons
Power outage . . . . . . . . . . . . . . . . . . . . . . . . .
A fuse or circuit breaker has failed . . . . . . . . . .
The charger is unplugged from the back of the
control unit, or unplugged from the wall . . . . . .
The charger is receiving less than 110 volts from
the outlet . . . . . . . . . . . . . . . . . . . . . . . . . . .
ALARM
Remedies
Clean terminals & cables
Tighten wing nuts
Replace battery if power is out. There is only 1/2 hour
of continuous pumping power left. Battery will recharge
when power is restored
Replace battery
FUSE ALARM
Remedies
Remove pump and strainer. Clean out any debris
Replace the 20-amp fuse
Replace the pump
Replace the pump
ALARM
Remedies
Add distilled water to the battery
PUMP ALARM
Remedies
None. The backup pump was activated
Replace the main AC pump
Free the float switch or replace it
None. The backup pump was activated. If this is a
recurring problem, install a higher capacity main pump
Replace the float switch
Replace the check valve or correct the installation
Clean out or replace the discharge pipe
ALARM
Remedies
None. The backup pump will run on the battery
Replace the fuse or reset the circuit breaker
Make sure the charger is plugged in securely
None, if the utility company has instigated brown outs.
Otherwise, reduce the number of other appliances on the
circuit
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