Promise Technology SmartStor NAS Product Manual
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Promise Technology SmartStor NAS Product Manual

Smartstor nas disk storage system
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  • Page 1 MART Product Manual Version 1.0...
  • Page 2 You should back up all data before installing any drive controller or storage peripheral. Promise Technology is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Promise Technology product. Notice...

  • Page 3: Table Of Contents

    3.6 Connecting to Web Promise Advanced Storage Manager (WebPASM) ..12 3.7 Shutting Down the SmartStor ..............14 Chapter 4: File and Printer Sharing by the SmartStor NAS ........ 15 4.1 Setting up a Network Drive on a Windows PC ..........15 4.2 Setting up a Network Drive on a UNIX or Linux PC........
  • Page 4 6.6 Managing File & Print Services ..............142 6.7 Managing RAID Volumes & File System ........... 157 6.8 Managing Backups ..................166 6.9 Managing the Network Connection ............173 6.10 Making Management Settings ..............176 6.11 Managing the System ................185 6.12 Media Center ...................

  • Page 5: Chapter 1: About This Manual

    SmartNAVI software that you install and run on your Windows or Mac ․ Web Promise Advanced Storage Manager (WebPASM) software that runs ․ on the SmartStor NAS Also included are four levels of notices: Note A Note provides helpful information such as hints or alternative ways of doing a task.

  • Page 6: Chapter 2: Smartstor Nas Introduction

    SmartStor NAS Product Manual Chapter 2: SmartStor NAS Introduction 2.1 Specifications Product 4 Bay NAS 2 Bay NAS Applied Model NS4600 NS2600 Hot-swappable Ethernet eSATA port USB 2.0 port Internal HDD Support 3.5" SATA I/II 3.5" SATA I/II RAID 0...
  • Page 7 Chapter 2: SmartStor NAS Introduction Wake On LAN Power on/off schedulely Disk Spin-Down Max User Accounts Max Group Max Shared Folder 1024 1024 Max Concurrent Connections Max Mail Alert e-mail address UPS Support Network Recycle Bin Dynamic DNS...

  • Page 8: Chapter 3: Installation And Setup

    SmartStor NAS Product Manual Chapter 3: Installation and Setup 3.1 Task 1: Unpacking the SmartStor NAS The SmartStor NAS box contains the following items: SmartStor NAS Unit ․ Quick Start Guide ․ Screws for disk drives (1 package) ․ Ethernet cable ․...
  • Page 9 Chapter 3: Installation and Setup Figure 1. SmartStor 2 Bay NAS Front View Disk Drive Drive Carrier Drive Status LED Drive Activity LED Ethernet Activity LED Power Button System Status LED Figure 2. SmartStor 2 Bay Rear View Cooling Fan USB Connection RJ45 Network Connection Power Connection...
  • Page 10 SmartStor NAS Product Manual Figure 3. SmartStor 4 Bay NAS Front View Note: This SmartStor is shown without the front door. Warning Please note that the keyhole of the upper and lower side, to avoid the machine damage or can not be used.

  • Page 11: Task 2: Installing Disk Drives

    Chapter 3: Installation and Setup 3.2 Task 2: Installing Disk Drives You can populate the SmartStor NAS with SATA 1.5 Gb/s or 3.0 Gb/s disk drives. For optimal performance, install disk drives of the same model and capacity. Your disk drives will become a RAID Volume on the SmartStor.

  • Page 12: Task 3: Connecting To The Network

    3.5 Task 5: Installing the SmartNAVI(Recommend) SmartNAVI is a client utility which helps users connect their PC/Mac to SmartStor NAS. It's also provide management and client backup function for SmartStor users. OS Support The following operating systems support SmartNAVI: Windows XP 32BIT Professional with SP3 ․...
  • Page 13 Chapter 3: Installation and Setup Mac OS 10.4.x and above ․ Installation: Windows To install the SmartNAVI on a Windows PC: 1. Insert the CD into your PC’s CD-ROM. 2. Double-click the SmartNAVI installer icon (right). 3. Click the Next button to begin installation. The License Agreement screen appears.
  • Page 14 SmartStor NAS Product Manual 5. Optional. Click the Browse... button to choose a new install location for the software. Click the Next button. The Ready to Install screen appears. 6. Click the Install button to proceed with installation. When the installation is finished, the final installation screen appears.
  • Page 15 Chapter 3: Installation and Setup 7. Click to Finish button to close the installer. With the Online Registration box checked, your browser will open and go directly to the Promise product registration website. Thank you for taking the time to register. The installer adds a SmartNAVI icon to the: Start menu ․...

  • Page 16: Connecting To Web Promise Advanced Storage Manager (Webpasm)

    SmartStor NAS Product Manual 3.6 Connecting to Web Promise Advanced Storage Manager (WebPASM) The WebPASM software is factory-installed on the SmartStor system. WebPASM runs in the browser on your PC. You can access WebPASM: From browser directly . See page 12.
  • Page 17 Connect WebPASM form SmartNAVI SmartNAVI in Windows To log into WebPASM from SmartNAVI: 1. Right-click the SmartStor NAS in the Device list. 2. Choose the Open Advanced Management item to start the browser and open WebPASM. SmartNAVI in Mac OS X...

  • Page 18: Shutting Down The Smartstor

    SmartStor NAS Product Manual 4. Type admin in both the User Name and Password fields, then click the Login button. The user name and password are case sensitive. Note: For more information about WebPASM, see “Chapter 6: WebPASM” on page 132.

  • Page 19: Chapter 4: File And Printer Sharing By The Smartstor Nas

    Chapter 4: File and Printer Sharing by the SmartStor NAS Chapter 4: File and Printer Sharing by the SmartStor NAS 4.1 Setting up a Network Drive on a Windows PC You can also use SmartNAVI for this purpose, see “Mounting a Share Folder / Creating a Network Drive”...
  • Page 20 SmartStor NAS Product Manual 3. In the Computer name field, type the IP address of the SmartStor and click the Search button. The SmartStor appears in the search results list.
  • Page 21 Chapter 4: File and Printer Sharing by the SmartStor NAS 4. Double-click the SmartStor to show the Public folder and any other folders you have created. 5. Right-click the folder you want and choose Map Network Drive from the dropdown menu.

  • Page 22: Setting Up A Network Drive On A Unix Or Linux Pc

    SmartStor NAS Product Manual 6. In the Map Network Drive dialog box, choose a drive letter and click the Finish button. 7. Double-click the My Computer icon on your Windows desktop. The folder on the SmartStor appears under My Computer as a network drive.
  • Page 23 Chapter 4: File and Printer Sharing by the SmartStor NAS 3. In the Services field, click the Enable option button (default). (D) 4. Optional. To join a NIS Domain, click the UNIX/Linux tab (A), then click the Yes button beside Services. (B) Note: If you join an NIS Domain, you automatically disable your AD Domain settings.
  • Page 24 1. Open a terminal window. 2. Create a new folder for the SmartStor. Type mkdir SmartStor and press Enter. 3. Mount the SmartStor. Type mount SmartStor NAS IP/VOLUME1/PUBLIC/ SmartStor and press Enter. Note that the IP address shown above is only an example.
  • Page 25 Chapter 4: File and Printer Sharing by the SmartStor NAS 2. In the Network window, double-click Windows Network. 3. Double-click the SmartStor NAS on the network.

  • Page 26: Setting Up A Network Drive On A Mac

    SmartStor NAS Product Manual 4. Double-click the folder you want. If this is the first time you accessed this folder, an Authentication dialog box opens. 5. Type the user name and password in the respective fields, then click the OK button.
  • Page 27 Chapter 4: File and Printer Sharing by the SmartStor NAS To set up Mac file sharing: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. In the Tree, click the Sharing Setup icon (B), then click the Windows/Mac/ FTP Sharing tab.
  • Page 28 On the Mac Desktop 1. From the Go menu, choose Connect to Server. 2. In the Connect to Server dialog box, type afp://SmartStor NAS IP and click the Connect button. Note that the IP address shown below is only an example. The IP address you type in the dialog box on your Mac will be different.
  • Page 29 Chapter 4: File and Printer Sharing by the SmartStor NAS 4. In the SmartStor NAS dialog box, click the folder you want, then click the OK button. 5. In the SmartStor NAS Welcome screen, click the OK button.

  • Page 30: Connecting A Usb Printer To Smartstor

    SmartStor NAS Product Manual A window opens on the Mac desktop to access the folder on the SmartStor. You can now copy files to and from the folder on the SmartStor. 4.4 Connecting a USB Printer to SmartStor To connect a USB printer to the SmartStor: 1.

  • Page 31: Setting Up Windows Printing

    Chapter 4: File and Printer Sharing by the SmartStor NAS 1. Start WebPASM. See “From browser directly” on page 12, or “Connect WebPASM form SmartNAVI” on page 13. 2. Click the Administration topic and choose the File & Print icon to expand the Tree.
  • Page 32 SmartStor NAS Product Manual then Standard Buttons. 3. In the Computer name field, type the IP address of the SmartStor and click the Search button in the side bar. The SmartStor appears in the search results list. 4. In the computer list, double-click the SmartStor to open it.

  • Page 33: Setting Up Linux Printing

    Chapter 4: File and Printer Sharing by the SmartStor NAS 7. In the Add Printer Wizard, click the Manufacturer and SmartStor NAS name of your USB printer, then click the OK button. 8. To verify printer installation, in the Windows Start menu, choose Settings, then Printers and Faxes.
  • Page 34 Forward button. 5. From the Select a queue type dropdown menu, choose Network Windows (SMB). 6. Scroll the list and click the triangle icon beside SmartStor NAS. USBPTR01 appears below SmartStor NAS. USBPTR01 represents the USB printer connected to the SmartStor.
  • Page 35 Chapter 4: File and Printer Sharing by the SmartStor NAS The Printer Model dialog box opens. 9. From the dropdown menu, choose the manufacturer of your printer. From the model list, highlight the model of your computer, then click the Forward button.

  • Page 36: Setting Up Mac Printing

    SmartStor NAS Product Manual 4.8 Setting up Mac Printing To set up printing on a Mac: 1. From the Apple Menu, choose System Preferences. 2. Double-click the Print & Fax icon. 3. Click the Setup Printers button. 4. In the Printer List, click the Add icon.
  • Page 37 USBPRT01 represents the USB printer connected to the SmartStor. 9. In the Printer Model popup menu, choose the make of your printer. 10. In the SmartStor NAS name list, choose the model of your printer. 11. Click the Add button.

  • Page 38: Connecting A Usb Drive

    SmartStor NAS Product Manual 4.9 Connecting a USB Drive To connect a USB drive to the SmartStor, attach the USB cable from your external drive to one of the USB connections on the back of the SmartStor. If you have a USB memory stick, attach it directly to one of the USB connections or use a USB cable, whichever is more convenient.
  • Page 39 Chapter 4: File and Printer Sharing by the SmartStor NAS Linux PC The USB drive appears as a folder on the SmartStor when you create a network drive on a Linux PC. Follow the procedure “Setting up a Network Drive on a UNIX or Linux PC” on page 18, but choose the USBDISK folder instead of the PUBLIC folder.

  • Page 40: Disconnecting A Usb Drive

    SmartStor NAS Product Manual 4.10 Disconnecting a USB Drive To disconnect a USB drive or memory stick from the SmartStor: 1. Be sure that no files on the USB drive or memory stick are still open. 2. Unplug the USB drive or memory stick from the SmartStor.

  • Page 41: Chapter 5: Smartnavi

    Chapter 5: SmartNAVI Chapter 5: SmartNAVI 5.1 Setting up the SmartStor The SmartNAVI performs the setup procedures on your SmartStor. After the procedure is done, you will have a default folder on the SmartStor, set up as a network drive on your PC. You can change the network settings, create RAID SmartNAVI in Windows...
  • Page 42 SmartStor NAS Product Manual 3. Double-click the SMARTSTOR NAS in the Device list. 4. Type admin in the Username, Password, and Confirm fields, then click the Login button. This action creates a default user and logs the default user into SmartNAVI.
  • Page 43 Chapter 5: SmartNAVI 5. Choose a Setup Mode and click the button: One Click Setup - Loads a collection of default settings. ․ Recommended for most users. Advanced Setup - Enables you to make your own settings. ․ Recommended for advanced users. One Click Setup To configure your NAS system using One Click Setup: 1.
  • Page 44 SmartStor NAS Product Manual Advanced Setup To configure your NAS system using Advanced Setup: 1. Go to the Main Window. See “Opening SmartNAVI” on page 37. 2. Click the Setup Wizard icon. (A) 3. Click the Advanced Setup button. (B) 4.
  • Page 45 Chapter 5: SmartNAVI 6. Choose Automatic or Manual RAID Volume creation. If you chose Manual, choose the type of RAID Volume you want: Maximum Capacity and performance - RAID 0, using all disk drives ․ Data Protection - RAID 5, using all disk drives ․...
  • Page 46 SmartStor NAS Product Manual 9. Click the Yes button in the confirmation box. 10. The NAS reboots. Then your RAID volume is ready. The PUBLIC folder on the RAID Volume appears under My Computer as a network drive. See Figure 4.

  • Page 47: Managing Users And Groups

    Chapter 5: SmartNAVI 5.2 Managing Users and Groups Creating a User To create a user: 1. Go to the Main Window. 2. Click the User Management icon. (A) 3. Click the Create New User button. (B) 4. Type a Username in the field provided. (C) Up to 16 characters, A-Z, 0-9, and _, first character must be a letter.
  • Page 48 SmartStor NAS Product Manual Creating the Default User This feature creates the default user for SmartNAVI. Important If you change to a new default user, the previous default user’s network drives, backup schedules, username, and password information all will be deleted.
  • Page 49 Chapter 5: SmartNAVI 6. Click the Login button. If you do not choose a default user, SmartNAVI sets the default user after you first log on. To create additional users, see “Creating the Default User” on page 44. Changing User Passwords To change a user’s password: 1.
  • Page 50 SmartStor NAS Product Manual 5. Admin user ONLY. Type the old password in the field provided. 6. Type the new password in the field provided. (D) 7. Retype the password in the Confirm field. (E) 8. Click the OK button. (F)
  • Page 51 Chapter 5: SmartNAVI Deleting a User To delete a user: 1. Go to the Main Window. 2. Click the User Management icon. (A) 3. Click the Delete User button. (B) 4. Click the user you want to delete. (C) 5. Click the OK button. (D) 6.
  • Page 52 SmartStor NAS Product Manual 6. Click the OK button. (E) Viewing a List of Groups To view a list of Groups: 1. Go to the Main Window. 2. Click the User Management icon. 3. Click the Group List button.
  • Page 53 Chapter 5: SmartNAVI Adding Members to a Group Note A User can only belong to one Group. If a User already belongs to a Group and you add him to this Group, you automatically delete him from the previous Group. To add Users as Group members: 1.
  • Page 54 SmartStor NAS Product Manual 4. Click the Group whose membership you want to change. (C) 5. Move members to the Available User list to delete them. (D) 6. Click the OK button. (E) Deleting a Group Before you can delete a Group, you must first delete all of the Members from the Group.
  • Page 55 Chapter 5: SmartNAVI 6. Click the Yes button in the confirmation box. Viewing Quotas Quotas are portions of storage space that you assign to each user or group. To view a quota: 1. Go to the Main Window. 2. Click the User Management icon. 3.
  • Page 56 SmartStor NAS Product Manual 5. From the dropdown menu, choose the RAID Volume to which the quotaapplies. (D) 6. Click one of the following options: (E) Unlimited ․ Limited Quota ․ 7. If you chose Limited Quota, type a number into the field provided. (E) This number represents how many MB of data the user or group can access.

  • Page 57: Managing Raid Volumes

    Chapter 5: SmartNAVI 5.3 Managing RAID Volumes Creating a RAID Volume This feature enables you to create a RAID volume or designate a disk drive as a spare. To create a RAID volume: 1. Go to the Main Window. 2. Click the Volume Configuration icon. (A) 3.
  • Page 58 SmartStor NAS Product Manual Expanding a RAID Volume This feature adds all unassigned disk drives to your existing RAID volume. To expand a RAID volume: 1. Go to the Main Window. 2. Click the Volume Configuration icon. 3. Click the Expand Volume button.
  • Page 59 Chapter 5: SmartNAVI Viewing RAID Volume Status RAID Volume status includes: RAID level ․ Capacity ․ Usage - Percentage of capacity used ․ Disk drive model and capacity ․ To view the status of a RAID Volume: 1. Go to the Main Window. 2.
  • Page 60 SmartStor NAS Product Manual 3. Click the Volume List button. The Volume List appears. Recreating a RAID Volume Caution When you recreate a RAID volume, you delete all the data saved in the volume. Back up any important data before you recreate a volume.
  • Page 61 Chapter 5: SmartNAVI 5. Click the OK button. (E) 6. Click the Yes button in the first confirmation box. 7. Type YES then click the OK button in the second confirmation box. The RAID volume takes several minutes to recreate and initialize, depending on the size of your disk drives.

  • Page 62: Managing Backups

    SmartNAVI Main Window. 1. Go to the Main Window. 2. Click the SmartSYNC icon. 3. Click the Backup button. 4. Under Backup your data to, choose: The SmartStor NAS or Local drive (your PC or MAC) from the first ․ dropdown menu.
  • Page 63 Chapter 5: SmartNAVI The letter designation of your PC or MAC drive under the second ․ dropdown menu. 5. Do any of the following actions to select your backup folders: Check the Backup My Data box - Selects the My Documents, Favorites, ․...
  • Page 64 SmartStor NAS Product Manual Click the Add to Backup icon - Opens the My Documents folder. ․ Click a folder you want to backup, and then click the Choose button. Repeat for additional folders. Drag and drop the folders you want to backup to the Backup your data ․...
  • Page 65 Chapter 5: SmartNAVI Device List Before you can do a backup from the SmartNAVI Main Window, you must create a backup schedule. 1. Go to the Main Window. 2. Right-click the system in the Device List whose backup you want to run. 3.
  • Page 66 2. Click the SmartSYNC icon. 3. Click the Backup button. 4. Under Backup your data to, choose: The SmartStor NAS or Local drive (your PC or MAC) from the first dropdown ․ menu. The letter designation of your PC or MAC drive under the second dropdown ․...
  • Page 67 Chapter 5: SmartNAVI 5. Do any of the following actions to select your backup folders: Check the Backup My Data box - Selects the My Documents, Favorites, ․ and Desktop folders with all their contents. Click the Add to Backup icon - Opens the My Documents folder.
  • Page 68 SmartStor NAS Product Manual Drag and drop the folders you want to backup to the Backup your data ․ from window. 6. Click the Schedule button. 7. Click an option button for: Hour ․ ․ Day of the week ․...
  • Page 69 Chapter 5: SmartNAVI 9. Click the Add button. The newly created schedule appears in the Schedule List. The backed up files will appear on the NAS in a folder named BACKUPDATA_ your username. You can also click the Start button to run a scheduled backup immediately.
  • Page 70 SmartStor NAS Product Manual Viewing Backup Schedules To view the list of current schedules: 1. Go to the Main Window. 2. Click the SmartSYNC icon. 3. Click the Schedule List button. The list of all backup schedules appears. Changing a Scheduled Backup You can schedule backups by the hour, day, or week.
  • Page 71 Chapter 5: SmartNAVI 5. Click the Modify button. (D) 6. Click the folder whose contents you want to backup.
  • Page 72 SmartStor NAS Product Manual Click the Add to Backup icon to expand the tree and narrow your choices. 7. Click the Schedule button. 8. Click an option button for: Hour ․ ․ Day of the week ․ 9. Choose the corresponding values from the dropdown menus: Number of hours ․...
  • Page 73 Chapter 5: SmartNAVI You can also click the Start button to run a scheduled backup immediately. Deleting a Scheduled Backup Deleting a scheduled backup has no effect upon any files previously backed-up to the NAS system (SmartNAVI). To delete a scheduled backup: 1.
  • Page 74 SmartStor NAS Product Manual 6. Click the Yes button in the confirmation box. Restoring Backed-up Files You can restore all or any portion of the files in the BACKUPDATA_your username folder on the NAS system (SmartNAVI). You can choose to restore the files to: Their original location on your PC or MAC ․...
  • Page 75 Chapter 5: SmartNAVI 5. Click an option button for: Restore to original folder - The backup files will overwrite the files on ․ your PC (E) Restore to a specific folder - No files are overwritten on your PC (E) ․...
  • Page 76 SmartStor NAS Product Manual 8. Click the Yes button in the confirmation box. The restoration begins immediately. The amount of time required depends on the size and number of files being restored. Viewing the Backup Event Log Backup events report on backups, schedules, and file transfers.
  • Page 77 Chapter 5: SmartNAVI 5. Optional. Click the arrow on the Date/Time header to reverse the chronological order. (D) Note For NAS system events, see “Viewing the System Event Log” on page 95. Saving the Event Log This function saves a copy of the Backup Event Log as a text file onto your PC. The text file records the events displayed in the Event Log window.
  • Page 78 SmartStor NAS Product Manual 4. Click the Save button. 5. Optional. Change the file name or save to a different location. 6. Click the Save button in the Save dialog box. Clearing the Event Log Note Before you clear the Backup Event Log, consider saving a copy for future reference.
  • Page 79 Chapter 5: SmartNAVI 4. Click the Clear All button. 5. Click the Yes button in the confirmation box. Setting the Port By using port setting, the public services like a WWW server or an FTP server, and others running on your private network may become accessible from the Internet.

  • Page 80: Managing Share Folders

    SmartStor NAS Product Manual The setting begins immediately. 6. Click the OK button in the confirmation box. The Setting is successful. 5.5 Managing Share Folders Creating a Share Folder To create a new share folder: 1. Go to the Main Window.
  • Page 81 Chapter 5: SmartNAVI Deny access ․ Read Only ․ Read and Write ․ “Guest” is the only other default user. 7. Click the OK button. (F) 8. Click the Yes button in the confirmation box. The permission has been set successfully. Opening a Share Folder This feature opens share folders in the file browser.
  • Page 82 SmartStor NAS Product Manual 2. Choose the Share Folders item. All share folders open in your PC’s file browser. From the Main Window:...
  • Page 83 Chapter 5: SmartNAVI 1. Click the Share Folder icon. 2. Double-click the folder in the Share Folder List that you want to open. The share folder opens in your PC’s file browser. From the Tray Icon: 1. Right-click the SmartNAVI icon in the application tray. 2.
  • Page 84 SmartStor NAS Product Manual All share folders open in your PC’s file browser. Viewing a List of Share Folders To view a list of Share Folders: 1. Go to the Main Window. 2. Click the Share Folder icon. 3. Click the Share Folder List button.
  • Page 85 Chapter 5: SmartNAVI 4. Double-click the individual share folder to view its contents. Changing Share Folder Permissions The Admin user always has read and write permission. All other users have Read Write permission by default. To change permissions: 1. Go to the Main Window. 2.
  • Page 86 SmartStor NAS Product Manual 6. Click the OK button. (E) The permission change happens immediately. Deleting a Share Folder Note For NAS system events, see “Viewing the System Event Log” on page 95. Caution When you delete a share folder, you delete all the data saved in the folder.
  • Page 87 Chapter 5: SmartNAVI 4. Click the share folder you want to delete. The folder name will become highlighted. 5. Click the OK button. 6. Click the Yes button in the first confirmation box. 7. Type Yes then click the OK button in the second confirmation box. Mounting a Share Folder /Creating a Network Drive To mount a share folder or create a network drive (Windows): 1.
  • Page 88 SmartStor NAS Product Manual 6. Click the Mount button. (E) The share folder appears on your PC as a mounted or network drive. Un-mounting a Share Folder /Disconnecting a Network Drive To un-mount a share folder or disconnect a network drive (Windows): 1.
  • Page 89 Chapter 5: SmartNAVI 5. Click the Un-Mount button. (D) 6. Click the Yes button in the confirmation box. The share folder is un-mounted or disconnected but the link remains (Windows). Setting up a Share Folder for Time Machine Time Machine is a backup utility included with Mac OS X 10.5 “Leopard” or more.

  • Page 90: Making Management Settings

    SmartStor NAS Product Manual On the Mac Follow this procedure if you have not set up Time Machine. To set up the Mac for backups with SmartStor: 1. On the desktop, go to the Dock and click the Time Machine icon.
  • Page 91 Chapter 5: SmartNAVI One Click Setup To configure your NAS system using One Click Setup: 1. Go to the Main Window. 2. Click the Setup Wizard icon. 3. Click the One Click Setup button. 4. Click the OK button to continue. 5.
  • Page 92 SmartStor NAS Product Manual Primary and Secondary DNS - optional ․ Click the Next button to continue. (E) 5. Choose the following values from their respective dropdown menus: Timezone ․ Year ․ Month ․ ․ Time in Hours, Minutes, and Seconds ․...
  • Page 93 Chapter 5: SmartNAVI Click the Next button to continue. 7. Choose a network drive letter from the dropdown menu. This drive will be mapped as a network drive on your PC. The list begins with S and goes in reverse alphabetical order. Click the Next button to continue.
  • Page 94 SmartStor NAS Product Manual 9. Click the Yes button in the confirmation box. 10. The NAS reboots. Then your RAID volume is ready. Changing Network Settings Caution If your NAS system is on a network, check with your Network Administrator before you change the network settings. Incorrect settings can result in address conflicts and connection failures.
  • Page 95 Chapter 5: SmartNAVI 5. Click the OK button. (E) 6. Click the Yes button in the Network Setup box. 7. The NAS reboots automatically. 8. Click your system in the Device List. The Main Window reopens. Locating the SmartStor This feature helps you to physically locate a NAS system.
  • Page 96 SmartStor NAS Product Manual To locate a SmartStor: 1. Go to the Main Window. 2. Rignt-click the system in the Device List that you want to locate. 3. Choose the Locate NAS item. On the NAS system you chose: The buzzer sounds three times ․...
  • Page 97 Chapter 5: SmartNAVI 3. Choose the Locate NAS item. It takes about a minute to boot the SmartStor. When fully booted: The System Status LED turns to normal status color. ․ The buzzer beeps one time. ․ Choosing a Default NAS System This feature sets the default NAS system (SmartStor) for the Main Window and SmartNAVI tray icon.
  • Page 98 SmartStor NAS Product Manual 3. Choose the Default NAS item. The default NAS is highlighted in the Device List. Enabling or Disabling Event Notification This feature displays popup notices of events on the default NAS system. Enabling Event Notification To enable event notification: 1.
  • Page 99 Chapter 5: SmartNAVI Disabling Event Notification To disable event notification: 1. Right-click the SmartNAVI icon in the application tray. 2. Uncheck Event Notice in the popup menu. Viewing the System Event Log NAS events report functions and status of the NAS system. The Event Log displays the 20 most recent events.
  • Page 100 SmartStor NAS Product Manual Adding Application Plug-ins Application plug-ins are enhancements to SmartStorís capabilities. SmartNAVI installs plug-ins from your PC. WebPASM installs plug-ins from a folder on the SmartStor. Also see “Adding Application Plug-ins” on page 179. Download your plug-ins from the Promise Support Website.
  • Page 101 Chapter 5: SmartNAVI 4. Do one of the following actions: Type the name of the plug-in file ․ Click the folder icon, navigate to the plug-in file, click it, then click the ․ Open button 5. Click the OK button. After a few moments, the plug-in is added.
  • Page 102 SmartStor NAS Product Manual 7. Click the plug-in to choose it. The plug-inís name will become highlighted. 8. Click the Enable button. After a moment, the Service Status changes to ON. The plug-in is now installed SmartStor. Viewing a List of Plug-ins To view a list of installed plug-ins: 1.
  • Page 103 Chapter 5: SmartNAVI 3. Click the Configuration Plugin button. Currently installed plug-ins appear in the Configuration Plugin list. Viewing Plug-in Version Numbers To view plug-in version numbers: 1. Right-click the SmartNAVI icon in the application tray.
  • Page 104 SmartStor NAS Product Manual 2. Choose About from the popup menu. The About window appears. The About window includes a list of installed plug-ins and their version numbers. When you are done with the About window, click the Close button.
  • Page 105 Chapter 5: SmartNAVI 5. Click the Enable button. (D) After a moment, the Service Status changes to ON. The plug-in is now enabled on SmartStor. Disabling Plug-ins Disabling a plug-in saves memory space and processing time on the SmartStor. If you do not use a feature, consider disabling its plug-in. To disable a plug-in: 1.
  • Page 106 SmartStor NAS Product Manual 5. Click the Disable button (D). After a moment, the Service Status changes to OFF. The plug-in is now disabled. Removing Plug-ins There are two reasons to remove a plug-in: To replace the old plug-in with a new one ․...
  • Page 107 Chapter 5: SmartNAVI 4. Click the Plug-in you want to remove. (C) The plug-inís name will become highlighted. 5. Click the Remove button. (D) 6. Click the Yes button in the confirmation box. The plug-in is removed from SmartNAVI. If you need the plug-in later, you can reinstall it. See “Adding Application Plug-ins”...
  • Page 108 SmartStor NAS Product Manual 5. Click the OK button. (D) 6. The reboot runs automatically. When the SmartStor is fully booted: System The system status LED turns to normal status ․ Status color The buzzer beeps one time (if the buzzer is ․...
  • Page 109 Chapter 5: SmartNAVI Shutting Down the SmartStor The only time you need to shut down the SmartStor is to eplace the disk drive cooling fan or the power supply. During and after the shutdown, none of your folders will be accessible from your etworked PCs.

  • Page 110: Managing Downloads

    SmartStor NAS Product Manual Directly To shut down the SmartStor, press and hold the power utton on the System Status LED back of the SmartStor enclosure for five econds (top, right). The system status LED turns red, then goes dark (bottom, right).
  • Page 111 Chapter 5: SmartNAVI 3. Click the Add New Link button. 4. Do one of the following actions: Type the link into the field provided. ․ Click the folder icon, navigate to the link, click it, then click the Open button. ․...
  • Page 112 SmartStor NAS Product Manual 5. Click the Add button. The Torrent files are added to the Download List and begin to download automatically. The Torrent files are saved to the download folder on the NAS system. Drag and Drop Files Drag and drop supports HTTP, FTP, and Torrent files.
  • Page 113 Chapter 5: SmartNAVI Dragging and dropping files Drag and drop your files onto the Dropzone icon. Torrent files are added to the Download List and begin to download automatically. Files are saved to the download folder on the NAS system. To close the Dropzone icon, choose Dropzone again in the popup (Windows) or dropdown (Mac OS X) menu.
  • Page 114 SmartStor NAS Product Manual Numbering from 0 to 20, Maximum Length is in 1 to 4 places (B) ․ Lettering from a to z or A to Z for Case Sensitive. (C) ․ A list of files appears in the window. (D) 7.
  • Page 115 Chapter 5: SmartNAVI Downloading began automatically when you added the links. Torrent files are saved to the download folder on the NAS system. Removing a Link When you remove a link, the Download Station does not download the corresponding Torrent file. To remove a Torrent file download link: 1.
  • Page 116 SmartStor NAS Product Manual 5. Click the Remove button. 6. Click the Yes button in the confirmation box. Pausing and Resuming a Download Pausing a Download To pause a Torrent file download: 1. Go to the Main Window. 2. Click the Download Station icon.
  • Page 117 Chapter 5: SmartNAVI 5. Click the Pause button. Resuming a Download To resume a Torrent file download: 1. Go to the Main Window. 2. Click the Download Station icon. 3. Click the Download List button. 4. Click the link of the paused file download you want to resume. 5.
  • Page 118 SmartStor NAS Product Manual 2. Click the Download Station icon. 3. Click the Downloaded List button. Torrent files are saved to the download folder on the NAS system. Opening a Downloaded File Note This feature requires a plug-in for each NAS system. See “Adding Application Plug-ins”...
  • Page 119 Chapter 5: SmartNAVI 5. Click the Open button. Deleting a Downloaded File Caution The feature deletes Torrent files from the download folder on the NAS system. To delete a downloaded Torrent file: 1. Go to the Main Window. 2. Click the Download Station icon. 3.

  • Page 120: Using Media Center

    SmartStor NAS Product Manual 6. Click the Yes button in the confirmation box. The link and corresponding Torrent file in the download folder on the NAS system are deleted. 5.8 Using Media Center Media Center contains the Media Library, which enables you to organize and play your music and video files that are saved on the NAS system.
  • Page 121 Chapter 5: SmartNAVI Playlists are shown by name and the number of files in the playlist. Creating a Playlist This function requires a LAN connection to the NAS system. To create a Playlist: 1. Go to the Main Window. 2. Click the Media Center icon. The Media Library window appears with List highlighted.
  • Page 122 SmartStor NAS Product Manual The Media Library window appears with List highlighted. 3. Right-click the playlist in the List Tree or the List Window and choose Play from the dropdown menu. The List Tree The List Window Renaming a Playlist This function requires a LAN connection to the NAS system.
  • Page 123 Chapter 5: SmartNAVI 3. Right-click the playlist in the List Tree or the List Window you want to delete and choose Delete from the dropdown menu. 4. Click the Yes button in the confirmation box. The playlist is deleted. Playing a Single Music or Video File To play a single music or video file: 1.
  • Page 124 SmartStor NAS Product Manual 4. Click the arrow on the list header to reverse the chronological order by Name, Artist, Genre and Length. 5. In the Media Library window, click these icons as desired to apply their effects: Icon Function...

  • Page 125: Managing Photo Albums

    Chapter 5: SmartNAVI 5.9 Managing Photo Albums Making an Album An album is a collection of photo files that you can browse by means of Adobe Flash® and HTML technology. You can make any number of albums using photos in a variety of file formats. And you can use the same photos in multiple albums.
  • Page 126 SmartStor NAS Product Manual 4. In the Open dialog box, navigate to the folder that contains the photo files you want to add to your album and click the Open button. Thumbnails of the photos in the folder appear in the left window.
  • Page 127 Chapter 5: SmartNAVI Optional: To view a photo, click the View icon. ․...
  • Page 128 SmartStor NAS Product Manual To sort the photos, click the Sort icon and choose a sort method ․ by name, size or data from the dropdown menu. To delete a photo, click the photo, then click the Delete icon. ․...
  • Page 129 Chapter 5: SmartNAVI Part 2: Exporting or Uploading your Album You now have the choice of: Exporting (saving) the album to your PC ․ Uploading (saving) the album to the NAS system ․ Both actions ․ To export the album to your PC: 1.
  • Page 130 SmartStor NAS Product Manual 3. When the album success message appears, click the Confirm button. The album has been saved in the destination folder. To upload the album to the NAS system: 1. Click the Upload Album icon. 2. When the album success message appears, click the Confirm button.
  • Page 131 Chapter 5: SmartNAVI Part 3: Viewing your Album To view your album, open its folder and double-click the index.html file. The album opens in your default browser. Viewing an Album To view an album: 1. Go to the Main Window. 2.
  • Page 132 SmartStor NAS Product Manual 5. Click the album you want to view and click the View button. (E) In the View window, click these icons as desired to apply their effects: - Rotate left - Rotate right - Zoom in...
  • Page 133 Chapter 5: SmartNAVI - Add/view/delete comments - Full screen view Editing an Album The album must be on saved your PC for editing. To edit an album: 1. Go to the Main Window. 2. Click the Photo Album icon. (A) 3.
  • Page 134 SmartStor NAS Product Manual The Make Album screen appears. To continue, go to “Making an Album” on page 121. Deleting an Album Caution Deleting an album deletes the photo files saved in the album itself. Deleting an album does not delete the original photo files that you copied when you created the album or later added to it.
  • Page 135 Chapter 5: SmartNAVI 4. Click the album you want to delete and click the Delete button. (E) 5. In the Confirmation box, click the Yes button. The album is deleted.

  • Page 136: Chapter 6: Webpasm

    SmartStor NAS Product Manual Chapter 6: WebPASM 6.1 Choosing a Language To choose a language, click the Language menu in the WebPASM Header and choose the language you prefer. 6.2 Navigating in WebPASM The Tree is the primary navigation tool in WebPASM. Categories of functions listed with icons for different topics.

  • Page 137: Managing Monitor And Wizard

    Chapter 6: WebPASM Close your browser window. ․ Click Logout in the WebPASM Header. ․ Clicking Logout brings you back to the Login Screen. After logging out, you must enter your user name and password in order to log in again. 6.4 Managing Monitor and Wizard Viewing the information of the Resource Monitor To view the Resource Monitor:...
  • Page 138 SmartStor NAS Product Manual System Fan Speed ․ Setting up SmartStor with the Setup Wizard If you used the SmartNAVI Setup Wizard to set up your SmartStor, you do not need to run the Setup Wizard in WebPASM. If you have not yet set up your SmartStor: 1.

  • Page 139: Managing Users And Groups

    Chapter 6: WebPASM 3. Under network setting, choose one of the following options: Obtain an IP address automatically - Choose this option if your ․ network has a DHCP server with addresses available Specify an IP address - Choose this option if you want to set the IP ․...
  • Page 140 SmartStor NAS Product Manual Creating a User You can create up to 512 Users. To create or add a new user: 1. Click the Administration topic and choose the Users & Group icon to expand the Tree. (A) 2. In the Tree, click the User Management icon. (B) 3.
  • Page 141 Chapter 6: WebPASM 8. In the confirmation box, click the OK button. If you forget your new password, you reset the SmartStor to the default Administrator’s password. See “Restoring the Default Password” on page 230. Deleting a User You cannot delete the Administrator (admin). To delete any other user: 1.
  • Page 142 SmartStor NAS Product Manual Creating a Group Groups are composed of users. You can assign permissions to a group, the same as you would do with individual users. You can create up to 256 groups. To create a group: 1. Click the Administration topic and choose the Users & Group icon to expand the Tree.
  • Page 143 Chapter 6: WebPASM Removing Members from a Group 1. Click the Administration topic and choose the Users & Group icon to expand the Tree. (A) 2. In the Tree, click the Group Management icon. (B) 3. Click the Group Members tab. (C) 4.
  • Page 144 SmartStor NAS Product Manual 5. Click the OK button. (E) 6. In the confirmation box, click the OK button. Viewing Quotas Quotas are portions of storage space that you assign to each user or group. To view a quota: 1. Click the Administration topic and choose the Users & Group icon to expand the Tree.
  • Page 145 Chapter 6: WebPASM Setting Quotas Quotas are portions of storage space that you assign to each user or group. Assigning quotas enables you to control how much storage space each user or group can access. By default, each user and group is assigned an unlimited quota, meaning that any one user or group can access the entire storage space.

  • Page 146: Managing File & Print Services

    SmartStor NAS Product Manual 6.6 Managing File & Print Services Viewing a List of Protocols To view the list of Protocols: 1. Click the Administration topic and choose the File & Print icon to expand the Tree.(A) 2. In the Tree, click the Protocol Control icon.(B) 3.
  • Page 147 Chapter 6: WebPASM To change the SmartStor’s default computer name, go to the Setup wizard or Network Setup. (E) 4. Optional. Type a new Computer Description into the field provided. (F) 5. Optional. Click the Enable option button beside Recycle Bin. (G) Enabled - Deleted files move the Recycle Bin.
  • Page 148 SmartStor NAS Product Manual 2. In the Tree, click the Sharing Setup icon (B), then click the Windows/Mac/ FTP Sharing tab. (C) 3. Choose a Volume from the Volume dropdown menu. (D) 4. Choose a folder from the Folder Name dropdown menu. (E) 5.
  • Page 149 Chapter 6: WebPASM To set up access from a UNIX or Linux PC: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. Click the Protocol Control icon (B), then click the UNIX/Linux tab (C). 3.
  • Page 150 SmartStor NAS Product Manual 4. Choose a folder from the Folder Name dropdown menu. (E) 5. In the New IP Address field, type the IP address of the UNIX or Linux PC from which you will access this folder, then click the Add button.
  • Page 151 Chapter 6: WebPASM 5. Click the OK button to save your settings. (F) The optional login message appears on the Welcome screen when you log into SmartStor from a Mac. Setting up File Sharing To set up Mac file sharing: 1.
  • Page 152 SmartStor NAS Product Manual 9. In the confirmation box, click the OK button. You can now access the specified folder from a Mac. See “Chapter 4: Connecting to the SmartStor” on page 15 for information about the settings that you must make on your Mac.
  • Page 153 Chapter 6: WebPASM 7. Click the Enable/ Disable option to activate or deactivate the Explicit Encryption. (H) 8. Click the OK button to save your settings. (I) Setting up File Sharing To set up FTP file sharing: 1. Click the Administration topic and choose the File & Print icon to expand the Tree.
  • Page 154 SmartStor NAS Product Manual Setting up your Print Server The Printer Server tab enables you to activate the printer server capability of the SmartStor. You can connect a network-shared printer to either of the SmartStor’s two USB ports. You can only connect one printer at a time.
  • Page 155 Chapter 6: WebPASM connected, and use the SmartStor to play image, audio, and AV media. You must install the optional DLNA plug-in before you can make this setting and use the UPnP protocol. See “Adding Application Plug-ins” on page 179. The media content directory is under /VOLUME1/.
  • Page 156 SmartStor NAS Product Manual 3. In the Information tab, click the Enable button on the end of the plug-in list you want to enable. (C) 4. Click the OK button in the confirmation box. After a moment, the Service Status changes to ON.
  • Page 157 Chapter 6: WebPASM function to add or remove a service for a specific folder. 3. Check the boxes beside the services you want to use. (D) 4. Click the OK button. (E) 5. In the confirmation box, click the OK button. If the service you want is OFF, see: “Setting up Windows Access”...
  • Page 158 SmartStor NAS Product Manual 7. Click the OK button. The new folder is created. (G) To access the new folder from a Windows PC, see “Setting up Folder Sharing: Windows, Mac, FTP” on page 155. To access the new folder from a UNIX or Linux PC, see “Setting up Folder Sharing: UNIX and Linux”...
  • Page 159 Chapter 6: WebPASM 6. In the confirmation box, click the OK button to confirm. Note: The default folder cannot be removed from the folder list. Setting up Folder Sharing: Windows, Mac, FTP Sharing Setup assigns user access the folders on your SmartStor. By default all users and groups have read and write access.
  • Page 160 SmartStor NAS Product Manual “Setting up Windows Access” on page 142. “Setting up Mac Access” on page 146. “Setting up FTP Access” on page 148. Setting up Folder Sharing: UNIX and Linux UNIX and Linux sharing designates which UNIX and Linux PCs can access the folders on your SmartStor.

  • Page 161: Managing Raid Volumes & File System

    Chapter 6: WebPASM 3. Click the OK button in the confirmation box. The computer is removed from the list. 6.7 Managing RAID Volumes & File System Viewing RAID Volume Status RAID status refers to the disk drives on your SmartStor and how they are arranged into a RAID Volume.
  • Page 162 SmartStor NAS Product Manual Viewing Disk Drive Information To view information about a disk drive: 1. Click the Administration topic and choose the RAID & File System icon to expand the Tree. (A) 2. In the Tree, click the RAID Management icon. (B) The RAID Status tab displays the current RAID system and its status.
  • Page 163 Chapter 6: WebPASM 2. In the Tree, click the RAID Management icon. 3. Click the Create tab. 4. From the RAID Level dropdown menu, choose the RAID level you prefer for your disk array. See “Choosing a RAID Level” on page 212 for more information. 5.
  • Page 164 SmartStor NAS Product Manual 5. In the Migrate to RAID Level dropdown menu, choose the target RAID Level. 6. To add disk drives, highlight disk drives in the Free Disks column and click the >> button to move them to the Disks in RAID column.
  • Page 165 Chapter 6: WebPASM 6. In the confirmation box, type YES into the field provided, then click the OK button. After a RAID Volume is deleted, the SmartStor reboots automatically. When the SmartStor is fully booted: System The System Status LED turns to normal status ․...
  • Page 166 SmartStor NAS Product Manual Viewing an External USB Drive or Memory Stick To view a USB drive or memory stick attached to the SmartStor: 1. Click the Administration topic and choose the RAID & File System icon to expand the Tree. (A) 2.
  • Page 167 Chapter 6: WebPASM Formatting an External USB Drive or Memory Stick This option only appears when SmartStor does not recognize the file system on the USB drive or memory stick. Caution When you format a USB drive or memory stick, you delete all the data saved on it.
  • Page 168 SmartStor NAS Product Manual The following list displays the iSCSI Information for the: iSCSI name ․ Volume (file system) ․ iSCSI Size ․ RAID status ․ Action status ․ Click the Enable/Disable button in the Action column to activate or deactivate the iSCSI service.
  • Page 169 Chapter 6: WebPASM 6. Click the OK button. The file system is created automatically. There are several levels of iSCSI security available with Storage Manager for SANs. The basic level is based on the CHAP (Challenge Handshake Authentication Protocol). To create the iSCSI type to CHAP: 1.

  • Page 170: Managing Backups

    SmartStor NAS Product Manual The new iSCSI name is applied. The list also displays the iSCSI information for the Volume and Capacity. There are several levels of iSCSI security available with Storage Manager for SANs. The basic level is based on the CHAP (Challenge Handshake Authentication Protocol).
  • Page 171 Chapter 6: WebPASM To setup a Snapshot Backup: 1. Click the Administration topic and choose the Backup icon to expand the Tree. 2. In the Tree, click the Snapshot Backup icon. 3. Click the Setup tab. 4. From the Volume dropdown menu, choose the RAID Volume you want to backup.
  • Page 172 SmartStor NAS Product Manual 6. Click the OK button. 7. In the confirmation box, click the OK button. The new backup schedule is applied. If you have not yet made your Snapshot settings, click the Setup tab and make them now.
  • Page 173 Chapter 6: WebPASM 5. Do one of the following actions: To restore the data volume using the Snapshot, click the OK button. ․ To export the Snapshot to the share folder, click the Export button. ․ SmartStor performs the action you specified. Viewing the NAS Replication Schedule NAS Replication is a feature that uses one SmartStor to backup the data on another SmartStor.
  • Page 174 SmartStor NAS Product Manual 3. Click the Setup tab. 4. Under Settings, click the option button to assign a role to this SmartStor: Standalone - Use this option when you only have one SmartStor on ․ your network. This is the default setting and it disables NAS Replication.
  • Page 175 Chapter 6: WebPASM 2. In the Tree, click the Easy Backup icon. 3. In the One Touch Backup tab, click the Enable option. 4. Click the OK button. 5. In the confirmation box, click the OK button. To disable One Touch Backup, click the Disable option, then click the OK button.
  • Page 176 SmartStor NAS Product Manual 5. Select a Folder Name you want from the drop-down list. If you chose the “Backup data from Share Folder to the USB storage device”, you can select the folder you want from the Select Folder list.

  • Page 177: Managing The Network Connection

    Chapter 6: WebPASM 3. Click the OK button. Replication will occur automatically as scheduled. 6.9 Managing the Network Connection Viewing Network Setup Information To view network setup information: 1. Click the Administration topic and choose the Network icon to expand the Tree.
  • Page 178 SmartStor NAS Product Manual 6. Optional. If you chose Specify an IP address, enter the following settings in the fields provided: IP Address ․ Subnet Mask ․ Default Gateway IP Address ․ Primary Domain Name Server IP Address ․ Secondary Domain Name Server IP Address ․...
  • Page 179 Chapter 6: WebPASM 5. Click the OK button. 6. In the confirmation box, click the OK button. Working with DDNS A Domain Name Service (DNS) translates human-readable host names, such as www.promise.com, into IP addresses, such as 103.204.15.26, and back again. A Dynamic DNS (DDNS) is required because in many cases, IP addresses periodically change.

  • Page 180: Making Management Settings

    SmartStor NAS Product Manual 6. Click the OK button. 7. In the confirmation box, click the OK button. 6.10 Making Management Settings Viewing the Event Log The event log keeps a log of the 20 most recent events on the SmartStor. You can use this information to review your actions and to diagnose problems.
  • Page 181 Chapter 6: WebPASM See your Network Administrator for help with these settings. To set up SMTP authentication: 1. Click the Administration topic and choose the Management icon to expand the Tree. 2. In the Tree, click the Mail Alert icon. 3.
  • Page 182 SmartStor NAS Product Manual 5. In the confirmation box, click the OK button. A test email message is sent to each recipient on the Mail List tab. Viewing the Email Alert List The SmartStor will send alerts via email to the recipients you designate.
  • Page 183 Chapter 6: WebPASM 5. Click the OK button. 6. In the confirmation box, click the OK button. Deleting an Email Alert Recipient To delete an Email Alert recipient: 1. Click the Administration topic and choose the Management icon to expand the Tree.
  • Page 184 SmartStor NAS Product Manual Click the OK button. The application plug-in installs automatically. The process takes several minutes. Warning Do not disconnect the power or shut down the SmartStor while the plug-in installation is running! When the installation is done, WebPASM displays a notification dialog box.
  • Page 185 Chapter 6: WebPASM 4. Click the OK button. 5. In the confirmation box, click the OK button. Click the Enable option button, then click the OK button to enable the buzzer, then click the OK button in the confirmation box. Enabling and Disabling the LED The LED Setup tab enables you to turn on or off the SmartStor LED and set the time schedule.
  • Page 186 SmartStor NAS Product Manual 2. Click the OK button. The time setting is applied. Viewing UPS Status If you have an APC Uninterruptable Power Supply (UPS) attached to the SmartStor, you can check its status in WebPASM. To view UPS status: 1.
  • Page 187 Chapter 6: WebPASM Setting up System Standby This feature enables the SmartStor to shut down the disk drives in order to save power. You choose the interval of inactivity on the SmartStor after which the drives are powered down. System standby is disabled by default. To set up System Standby: Disk Status LED 1.
  • Page 188 SmartStor NAS Product Manual Enabling and Disabling the Power On LAN The Power On LAN tab allows you to enable or disable the Power On LAN function, which enables SmartNAVI to change the Standby state to Powered state. 1. Click the Administration topic and choose the Management icon to expand the Tree.

  • Page 189: Managing The System

    Chapter 6: WebPASM 3. Click the OK button. The new power on/off schedule is applied. 6.11 Managing the System Setting System Date and Time To set the date and time on the SmartStor: 1. Click the Administration topic and choose the System icon to expand the Tree.
  • Page 190 SmartStor NAS Product Manual 6. Click the OK button. 7. In the confirmation box, click the OK button. Running the Network Time Protocol You can use the Network Time Protocol (NTP) to set the system date and time on your SmartStor to synchronize itself with an external Time Server.
  • Page 191 Chapter 6: WebPASM 9. Click the OK button. 10. In the confirmation box, click the OK button. Viewing the Results of NTP Synchronization To view the results of an NTP synchronization: 1. Click the Administration topic and choose the System icon to expand the Tree.
  • Page 192 SmartStor NAS Product Manual 4. Click the OK button. 5. In the confirmation box, click the OK button. System Status The reboot runs automatically. When the SmartStor is fully booted: The system status LED turns to normal status ․ color (right) The buzzer beeps one time (if the buzzer is enabled) ․...
  • Page 193 Chapter 6: WebPASM 5. In the confirmation box, click the OK button. Directly System To shut down the SmartStor, press and hold the power Status button for two seconds. The system status LED turns red, then goes dark (right). Restarting the SmartStor To restart the SmartStor after a shutdown, press the power button System Status LED...
  • Page 194 SmartStor NAS Product Manual 3. Click the System Information tab. System Information includes: Operating System - Embedded Linux ․ Firmware Version - Changes when you upgrade the firmware. ․ CPU model - MPC 8343 ․ Network Adapter - Gigabit Ethernet ․...
  • Page 195 Chapter 6: WebPASM 3. Click the Enclosure Information tab. Enclosure Information includes: CPU temperature ․ System Fan Speed ․ Power Status 5V ․ Power Status 12V ․ Power Status 3.3V ․ If any values are out of specification, see “Checking Enclosure Status in WebPASM”...

  • Page 196: Media Center

    SmartStor NAS Product Manual 5. Click the OK button. 6. In the confirmation box, click the OK button. 6.12 Media Center Media Center enables you to play your picture, video, and music files from the SmartStor and to download those files to your PC.
  • Page 197 Chapter 6: WebPASM Accessing Media Center To access Media Center: 1. Launch your Browser. 2. In the Browser address field, type the IP address of the SmartStor subsystem. Note that the IP address shown below is only an example. The IP address you type into your browser will be different.
  • Page 198 SmartStor NAS Product Manual 4. Click the Media Center icon. The Media Center screen displays. Using Media Center Media Center enables you to play your music, video and picture files from the SmartStor and to download those files to your PC or upload those files to the SmartStor.
  • Page 199 Chapter 6: WebPASM 1. Choose and click a music folder by Browse, Artist, Album, or Genre to view your music files. 2. Click the download icon for the music file. To make a new Playlist: 1. Choose and click a music folder by Browse, Artist, Album, or Genre to view your music files.
  • Page 200 SmartStor NAS Product Manual Video Click the video icon to access your video files. To play a video, click the video file icon or the play icon for the video file. To download a video, click the download icon for the video file.

  • Page 201: Download

    Chapter 6: WebPASM 6.13 Download Transfers The Transfers tab displays a list of download process information as below: ․ Network ․ Filename ․ Size ․ Downloaded ․ Percentage % ․ Sources ․ Speed (kb/s) ․ ․ Priority ․ Action ․ In the action field, you can click the Pause, Resume or Cancel button to activate or deactivate the download process.
  • Page 202 SmartStor NAS Product Manual Options The Options tab enables you to set and change the value of download item you want. The option list displays the information as below: Item ․ Value ․ Action ․ To set and change the value: 1.
  • Page 203 Chapter 6: WebPASM In the action field, you can click the View Result or Remove Search button to do the next download step. If you click the View Result button, the Results list display. It shows the information as below: ․...

  • Page 204: Itunes Server

    SmartStor NAS Product Manual 6.14 iTunes Server Create Playlist The Create Playlist enables you to search the playlist by Titile, Artist, Album or Genre and create your new playlist. To create the playlist: 1. Under the Searches list, type the keyword into the keyword field.

  • Page 205: Web File Manager

    Chapter 6: WebPASM 6. A playlist window appears, click the Save the Playlist button. 7. Type the playlist name you want and click the Save button. 8. Click the OK button. The new playlist setting is applied. Playlist The Playlist displays the information about the Playlist Name. To change the playlist: 1.
  • Page 206 SmartStor NAS Product Manual UPLOAD ․ VIDEO ․ Other folders created by users ․ To delete a file: 1. Select a file you want to delete. 2. Click the delete icon. 3. Click the OK button in the confirmation box.

  • Page 207: Database Server

    6.17 Web Server You can set up your own website by just uploading your web pages to the share folder “WWW”. You can simply upload your web pages to the SmartStor NAS by the following 3 methods: Mapped Share folder ․...
  • Page 208 SmartStor NAS Product Manual 2. Select the Drive and Folder you want. 3. Type your user name and password, and click the OK button.
  • Page 209 Chapter 6: WebPASM 4. The uploaded web page appears in the drive folder. SmartNAVI By mapping the network shares (WWW) on the NAS server to a drive folder in SmartNAVI and you may refer to the step-by-step guide below. 1. Go to the Main Window. 2.
  • Page 210 SmartStor NAS Product Manual 7. The share folder appears on our PC as a mounted or network drive.
  • Page 211 Chapter 6: WebPASM FTP Upload 1. Connect to the WWW share via any FTP client of your choice and type in the username and password when prompted. 2. Click the folder you want to transmit. 3. The web page appears in the drive folder.

  • Page 212: Squeeze Center

    SmartStor NAS Product Manual 6.18 Squeeze Center The Squeeze Center is not installed by default. Please download the software by users and refer to the “Adding Application Plug-ins” on page 96 for further information. Please refer to the Logitech Website for all the functions and settings about the...

  • Page 213: Chapter 7: Technology Background

    Chapter 7: Technology Background Chapter 7: Technology Background 7.1 Introduction to RAID RAID (Redundant Array of Independent Disks) allows multiple disk drives to be combined together into a RAID Volume. You create a RAID Volume on your SmartStor when you perform the setup procedure, either in SmartNAVI or the WebPASM Setup Wizard.
  • Page 214 SmartStor NAS Product Manual RAID 0 Volume for your SmartStor. RAID 0 Volumes on SmartStor consist of one or more disk drives. RAID 1 - Mirror When a RAID Volume is mirrored, identical data is written to a pair of disk drives, while reads are performed in parallel.
  • Page 215 Chapter 7: Technology Background RAID 5 - Block Striping with Distributed Parity RAID 5 organizes block data and parity data across the disk drives. Generally, RAID level 5 tends to exhibit lower random write performance due to the heavy workload of parity recalculation for each I/O. RAID 5 works well for file, database, application and web servers.

  • Page 216: Choosing A Raid Level

    SmartStor NAS Product Manual Data Stripe Data Mirror Disk drives Figure 4. RAID 10 takes a data mirror on one drive pair and stripes it over two drive pairs The data capacity RAID 10 Volume equals the capacity of the smallest disk drive times the number of disk drives, divided by two.
  • Page 217 Chapter 7: Technology Background Pre-Press Applications ․ Any application requiring high bandwidth ․ RAID 1 Advantages Disadvantages Simplest RAID storage subsystem Very high disk overhead - uses only design 50% of total capacity Can increase read performance by processing data requests in parallel since the same data resides on two different drives Recommended applications for RAID 1:...

  • Page 218: Spare Drive

    SmartStor NAS Product Manual 7.3 Spare Drive A spare is a disk drive that has been designated to replace a failed disk drive in a RAID Volume. In the event of the failure of a disk drive within a RAID 1 or three drive RAID 5 Volume, the spare drive is activated as a member of the RAID Volume to replace a disk drive that has failed.

  • Page 219: Raid Volume Migration

    Chapter 7: Technology Background 7.6 RAID Volume Migration Migration is the process of: Changing the RAID level ․ Adding disk drives but keeping the same RAID level ․ In the migration process, the existing RAID Volume is called the Source. The proposed RAID Volume is called the Target.

  • Page 220: Chapter 8: Troubleshooting

    SmartStor NAS Product Manual Chapter 8: Troubleshooting This chapter deals problems you might encounter with your SmartStor and how to resolve them. Also see “Frequently Asked Questions” on page 233. 8.1 Responding to an Audible Alarm The SmartStor has two beep patterns Single beep, not repeated - The SmartStor is online ․...

  • Page 221: Replacing A Failed Disk Drive

    Chapter 8: Troubleshooting Figure 1. SmartStor Disk and System Status LEDs Disk Activity LED Disk Activity LED System Status LED 8.4 Replacing a Failed Disk Drive If a disk drive fails, the Disk Status LED is red. See Figure 1. If the disk drive belongs to a RAID Volume, the Volume goes Critical or Offline.
  • Page 222 SmartStor NAS Product Manual 2. Click the Administration topic and choose the RAID & File System icon to expand the Tree. 3. In the Tree, click the RAID Management icon. The status is displayed in the RAID Status tab. Figure 2. WebPASM reports a Critical RAID Volume...

  • Page 223: Checking File System Status In Webpasm

    Chapter 8: Troubleshooting Remove the disk drives in order to send your SmartStor for service. ․ When the SmartStor’s memory does not recognize the RAID Volume, so ASM displays the RAID Volume as invalid. See Figure 3. Use the Recover function to validate the RAID Volume. The Recover tab is only active when an invalid RAID Volume is present and can be recovered.

  • Page 224: Checking The Event Log In Webpasm

    SmartStor NAS Product Manual 3. In the Tree, click the File System Management icon. 4. Look for the RAID Volume icon on the File System Status tab. If the RAID Volume icon is Critical (has a yellow!), the file system contains errors and you must rebuild the file system.
  • Page 225 Chapter 8: Troubleshooting Figure 4. The WebPASM Event Log 4. Check the Event Log for reports of disk drive failure or other problems. Responding to Events All events are reported in the Event Log. Most events are simply reports that the SmartStor is responding to your commands.
  • Page 226 SmartStor NAS Product Manual Reported Event Corrective Action NAS Replication NAS replication is completed. NAS replication has finished. Normal. System is busy. NAS replication is The RAID Volume is currently abort! formatting, rebuilding, or migrating. Wait until this process is done. Then try the replication again.
  • Page 227 Chapter 8: Troubleshooting Reported Event Corrective Action System fan speed is lower than 1800 Try enabling or disabling the Smart RPM. Check the system before Fan. See page 191. If the fan still continuing. runs below 1800 RPM, contact Technical Support. See page 236. AC Power failure.

  • Page 228: Checking Enclosure Status In Webpasm

    See page 217. Check the RAID Volume. See page 217. RAID status: “OFFLINE”. Check the disk drives. See page 217. The SmartStor NAS X volume Y is Replace the failed drive. See page offline. 217. Create a new RAID Volume.

  • Page 229: Solving Network Connection Problems

    Chapter 8: Troubleshooting Figure 5. The Enclosure Information tab with malfunctions shown The corrective action you take depends on the nature of the problem: If CPU temperature is above specification: ․ Be sure there is adequate air flow around the SmartStor. ․...
  • Page 230 SmartStor NAS Product Manual connector at one end and to the network switch, hub, or facility network connection at the other. If the cable connections are good, remove the existing network cable and ․ install a known-good network cable. Figure 6. System Status and Ethernet Activity LEDs...

  • Page 231: Smartstor Lockup

    Chapter 8: Troubleshooting Verifying Connections with SmartNAVI SmartNAVI in Windows If your PC has multiple network connections, you must verify that SmartNAVI is looking on the network where the SmartStor is installed: Double-click the SmartNAVI icon in the Windows application tray or Mac Dock (right).
  • Page 232 SmartStor NAS Product Manual Figure 7. SmartNAVI Main window If the SmartStor used to appear in the SmartNAVI Main window previously but is no longer there, the SmartStor is probably locked up or frozen and requires a hard reboot. Caution This action is appropriate only when there are no data transfers or installations in progress.

  • Page 233: Checking Your Email Inbox

    Chapter 8: Troubleshooting Figure 8. SmartStor front and back views Disk Activity LED System Status Power Button Power Connection 2. Disconnect the power cable from the SmartStor. 3. Wait 10 seconds, then reconnect the power cable. 4. Press the Power button. It takes about a minute to boot the SmartStor.

  • Page 234: Restoring The Default Password

    SmartStor NAS Product Manual Figure 9. Email message from the SmartStor. See “Adding an Email Alert Recipient” on page 178 for more information about email alerts. 8.12 Restoring the Default Password Normally, you change your password in WebPASM. See “Changing the User’s Password”...

  • Page 235: Resolving A Windows Firewall Issue

    Chapter 8: Troubleshooting Figure 10. Reset button and System Status LED Reset button System Status 8.13 Resolving a Windows Firewall Issue If you a running a personal firewall on your Windows PC, the firewall might prevent the you from accessing the SmartStor over your network. Follow this procedure to add an exception for the SmartStor: 1.
  • Page 236 SmartStor NAS Product Manual 12. In the Internal Port field, type 49152. 13. Click the OK button. Figure 11. Windows Firewall Advanced Service Settings 14. Click the OK buttons in the Advanced Settings, Windows Firewall, and Local Area Connection Properties dialog boxes.

  • Page 237: Chapter 9: Support

    Chapter 9: Support Chapter 9: Support 9.1 Frequently Asked Questions Also see “Chapter 8: Troubleshooting” on page 216. The SmartStor worked OK until I turned it off. When I turned it on again, my Windows network drive connection no longer works. When you powered up the SmartStor, the DHCP server assigned a different IP address to the SmartStor.
  • Page 238 SmartStor NAS Product Manual Also, the SmartStor does not support a user home directory. How does the SmartStor integrate into an NIS Domain? If the NIS domain account or group name is the same as the SmartStor, the SmartStor will apply them to its account or group.
  • Page 239 Chapter 9: Support I enabled One Touch Backup and pressed the button on the SmartStor but no files were backed up. What happened? You must create a backup schedule using SmartNAVI. The backup schedule tells One Touch Backup which folders and files to backup from your PC onto the SmartStor.

  • Page 240: Contacting Technical Support

    SmartStor NAS Product Manual Is there a Windows browser that supports the Bonjour service? Yes. Apple’s Safari browser supports Bonjour and is available for Windows. And a Bonjour for Windows plug-in is available for Internet Explorer. Why do my drives fill up when I regularly delete unused files? If you are running a Windows OS with the Recycle Bin enabled, you must periodically empty Recycle Bin.
  • Page 241 Dortmund, Germany Italy E-mail Support e-Support On-Line Fax Support 0039 06 367 12400 Attn: Technical Support Phone Support 0039 06 367 12626 If you wish to write us Promise Technology Italy Piazza del Popolo 18 for support: 00187 Roma, Italia...

  • Page 242: Limited Warranty

    Leader Tower 1189 West Wu Ding Road Jing An District, Shanghai 200042, China 9.3 Limited Warranty Promise Technology, Inc. (“Promise”) warrants that this product, from the time of he delivery of the product to the original end user: a) all components for a period of two (2) years;...
  • Page 243 Chapter 9: Support a) improper or inadequate maintenance, or unauthorized modification(s), performed by the end user; b) operation outside the environmental specifications for the product; c) accident, misuse, negligence, misapplication, abuse, natural or personal disaster, or maintenance by anyone other than a Promise or a Promise-authorized service center.

  • Page 244: Returning Product For Repair

    SmartStor NAS Product Manual California. Your Responsibilities You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage. You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product.
  • Page 245 Chapter 9: Support Other Countries: Return the product to your dealer or retailer. Contact them for instructions before shipping the product. You must follow the packaging guidelines for returning products: Use the original shipping carton and packaging ․ Include a summary of the product’s problem(s) ․...

  • Page 246: Appendix A: Important Information

    SmartStor NAS Product Manual Appendix A: Important Information GNU General Public License This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see the GNU General Public License (“GPL”) for the exact terms and conditions of this license at www.gnu.org.

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