® HP OmniBook 3000 Service Manual For other Service and User Manuals, go to www.ManualDepot.com...
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This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final delivery to the buyer. Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. Edition History Edition 1......October 1997 HP OmniBook 3000...
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Introduction This service manual provides reference information for the HP OmniBook 3000. It is intended to be used by HP-authorized service personnel in the installation, servicing, and repair of these products. The manual is designed as a self-paced guide. It is intended to train you to install, configure, and repair OmniBook computers.
Product Information The HP OmniBook 3000 represents a new category of HP notebook computers featuring the latest mobile technologies available. It uses high-speed Intel Pentium processors with MMX technology, a large 13.3-inch TFT display, and high-capacity hard drives. This chapter describes •...
PC Card CardBus enabled. Windows 95 preinstalled. Operating System Windows NT 4.0 certified. Preinstalled DMI 1.1 software with HP TopTools. Desktop Management Interface Advanced Power Management APM 1.2 On, Standby, Suspend, Hibernate, Off. Power States Product Information HP OmniBook 3000...
Computer reboots at turn-on and restores previous session and network connections (if plug-and-play). No-power/stopped state. Everything is shut down (battery continues charging if ac adapter is connected). Computer reboots at turn-on and restores network connections (if plug-and- play). HP OmniBook 3000 Product Information...
Battery is not charging (ac power connected), or Blinking light computer is Suspended (no ac power). Battery is not charging (no ac power). No light Battery Lights Show battery charge level only while the button is pressed on the battery. Product Information HP OmniBook 3000...
• If the boot order is defined in BIOS Setup with the CD-ROM drive before the hard drive, • If you have an internal CD-ROM drive installed, and • If you have a bootable CD in the drive, such as the OmniBook Recovery CD. HP OmniBook 3000 Product Information...
Free Specifications The following tables list specifications for the OmniBook and its accessories. Table 1-11. HP OmniBook 3000 Specifications Size: 30.30 × 23.73 × 5.24 cm (11.93 × 9.34 × 2.06 in) closed. Physical Attributes Weight: 3.03 kg (6.7 lb).
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Operating humidity: 20 to 90 percent RH (5 to 35 °C). Storage temperature: –20 to 50 °C (–4 to 122 °F). OmniBook Models F1391A HP OmniBook 3000 CTX 5/200 Model 2100, XGA TFT display. F1392A HP OmniBook 3000 CTX 5/233 Model 4000, XGA TFT display. Product Information...
Table 1-12. HP OmniBook 3000 Accessories Video-out (up to 1024 × 768 × 64K colors) at up to 75-Hz refresh rate. Port Replicator Two Universal Serial Bus (USB) ports. F1381A PS/2 keyboard. PS/2 mouse. Parallal: 25-pin bidirectional printer port (EPP/ECP).
Module All external Floppy Drive connections Motherboard (except USB and Plug-In Audio Module IR) are made to the motherboard. Hard Disk Main Drive Battery Heat Sink Boards Keyboard Assembly Figure 1-4. Replaceable Module Diagram 1-10 Product Information HP OmniBook 3000...
Pass-through connection. Motherboard Keyboard and PS/2 controller, PS/2 connector. PS/2 port Motherboard I/O controller. USB PCA USB power controller, USB connector. Docking port Motherboard Docking logic, docking connector. Motherboard PCMCIA controller, PCMCIA connectors. PCMCIA HP OmniBook 3000 Product Information 1-11...
Symbols like this throughout this chapter show approximate full-size screw outlines. You can use them to verify the sizes of screws before you install them. Installing a wrong-size screw can damage the unit. (The symbol at the left represents an M2.5×5mm screw.) HP OmniBook 3000 Removal and Replacement...
Caution Be sure the safety latch is open before you insert the battery. Otherwise, the release latch could break if you force the battery in. • After installing the battery, close the safety latch. HP OmniBook 3000 Removal and Replacement...
Caution Be sure the safety latch is open before you insert the module. Otherwise, the release latch could break if you force the module in. • After installing the module, close the safety latch. Removal and Replacement HP OmniBook 3000...
• Remove the four screws from the sides of the carrier. • Swing out the free end of the hard drive about 90°, then gently pry off the connector from the hard drive. HP OmniBook 3000 Removal and Replacement...
Creating a Hibernate Partition 1. If you do not have an OmniBook 3000 Support Utility floppy disk, create one now. After inserting a formatted floppy disk: in the floppy drive, do one of the following: On a factory software installation, click Start, Programs, OmniBook, Create Support Utility Disk.
Figure 2-5. Removing the RAM Cover 4. Release the two metal latches at the sides of the RAM board, so the free edge of the board pops up. 5. Pull the board out of the connector. HP OmniBook 3000 Removal and Replacement...
Open the door and flex the center of the door until one of the I/O Door side tabs releases. F1391-60936 Remove the hard drive (see page 2-4). Slide the RAM cover RAM Cover about 3 mm toward the hard drive opening, then lift off the cover. Removal and Replacement HP OmniBook 3000...
• Unplug the cable from the motherboard. 7. For the LCD/LVDS cable emerging from the left hinge, remove the screw from the grounding lug and LVDS PCA, then unplug the cable from the LVDS PCA. HP OmniBook 3000 Removal and Replacement...
PCA. • Slide the open end of the hinge cover onto the hinge, then lift the closed end over the bump and slide it in. 2-10 Removal and Replacement HP OmniBook 3000...
F1391-60935 (2) Figure 2-9. Removing the Hinge Covers and Icon Window Cover 6. Pry off the two screw covers by the display hinges (use a pointed knife or probe), then remove the two screws. HP OmniBook 3000 Removal and Replacement 2-11...
11. Tip up the top of the LCD module and gently unplug the connector near the top of the LCD module. You have to remove a piece of Kapton tape to do this. 2-12 Removal and Replacement HP OmniBook 3000...
• Position the cables properly in the hinges before installing the bezel. • Make sure the bezel snaps to the case along all edges. Pull to the side to help seat the snaps. • Make sure the screw covers stick securely in place. HP OmniBook 3000 Removal and Replacement 2-13...
Lift out the bracket and LCD/LVDS cable. The EPE foam remains attached to the case. 9. To replace the display case, unsnap the inverter PCA from the case and remove it with the inverter/MB cable. You have to remove a piece of Kapton tape to do this. 2-14 Removal and Replacement HP OmniBook 3000...
• Position the cables properly in the hinges before installing the bezel. • Make sure the bezel snaps to the case along all edges. Pull to the side to help seat the snaps. • Make sure the screw covers stick securely in place. HP OmniBook 3000 Removal and Replacement 2-15...
8. Being careful of the flex cable underneath, slide the keyboard toward the front of the computer, then lift the top edge and pivot the keyboard onto the palmrest. 9. Release the flex cable from the motherboard by lifting the locking tab. 2-16 Removal and Replacement HP OmniBook 3000...
Removal Procedure 1. Unplug the ac adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Floppy drive or other plug-in module (see page 2-3). • Hard drive (see page 2-4). HP OmniBook 3000 Removal and Replacement 2-17...
F1391-60921 F1391-60954 (3) (includes fan/cable) Note: Smaller diameter Do not remove these two screws. Fan cable connector Speaker/TouchPad cable CPU Thermal Kit (gasket and spacer) F1391-60917 Figure 2-15. Removing the Heat Sink Assembly 2-18 Removal and Replacement HP OmniBook 3000...
Screw, M2.5×12mm F1391-60956 (3) Speaker/TouchPad cable connector Screw, M2.5×3mm F1391-60955 (2) Figure 2-16. Removing the Case Screws 7. Lift up along the back edge of the top case until that edge is free. HP OmniBook 3000 Removal and Replacement 2-19...
Otherwise, you could damage the threads. • If you are installing a new top case assembly, you must attach new Windows and Intel labels at the right edge of the palmrest, as shown below. 2-20 Removal and Replacement HP OmniBook 3000...
• Display assembly (see page 2-8). • Keyboard (see page 2-11). • Heat sink assembly and top case (see page 2-17). 3. Remove the two screws from the front edge of the CPU module. HP OmniBook 3000 Removal and Replacement 2-21...
7. Lift the hard drive housing only until the PCMCIA pushbuttons clear the bottom case. Then gently work the motherboard forward until the I/O bracket slips free. The audio jack holder is released when you remove the motherboard. 2-22 Removal and Replacement HP OmniBook 3000...
Note: Smaller diameter F1391-60904 CPU Thermal Kit (gasket Screw, M2.5×5mm and spacer) F1391-60917 F1391-60951 (5) Audio Jack Holder F1391-60920 USB PCA F1391-60902 Standoff Lock Plate F1391-60958 (3) F1391-60934 Figure 2-20. Removing the Motherboard HP OmniBook 3000 Removal and Replacement 2-23...
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• Before you install the top case and heat sink assembly, make sure you have installed only two screws in the CPU module—the two at the front corners. (You install the remaining screw after you install the heat sink.) 2-24 Removal and Replacement HP OmniBook 3000...
On a factory software installation, change to the \OMNIBOOK directory and type esn at the prompt. Otherwise, copy \Omnibook\Drivers\Hputils\Esn.exe from the OmniBook 3000 Recovery CD, then run it on the OmniBook. 3. When prompted, type the serial number shown on the bottom of the case. (If a serial number has already been stored, you must call an HP support center to change it.)
• Align the IC with the slot in the socket. The IC is keyed to fit correctly. • Press down firmly on the IC with your thumb to ensure a proper connection. • Reprogram the ICs by programming the BIOS—see the note above. 2-26 Removal and Replacement HP OmniBook 3000...
Icon/MB Cable Phillips screwdriver Plug-in module (page 2-3). The display does not have to be removed. Display, but only until the icon PCA is removed (page 2-8). HP OmniBook 3000 Removal and Replacement 2-27...
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Hard drive (page 2-4). case. It wedges into place. Display (page 2-8). Keyboard (page 2-11). Top case (page 2-17). Motherboard, but only until you can lift the front edge (page 2-20). 2-28 Removal and Replacement HP OmniBook 3000...
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The motherboard does not USB PCA have to be removed. Hard drive (page 2-4). Display (page 2-8). Keyboard (page 2-11). Top case (page 2-17). Motherboard, but only until the USB PCA is removed (page 2-20). HP OmniBook 3000 Removal and Replacement 2-29...
• Observe Symptoms. Using the customer’s information, try to duplicate the problem. Determine how the problem differs from proper behavior. Also, take note of the functions that do work properly. • Separate Problems. If there is more than one symptom, separate them into distinct problems. Troubleshooting and Diagnostics HP OmniBook 3000...
The unit may have to be The unit may have to Password removal is forgotten shipped to an HP service be shipped to an restricted to certain sites. center. HP service center. See page 5-1. HP OmniBook 3000 Troubleshooting and Diagnostics...
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If the drive case is damaged, spins (varies). it can prevent proper Remove and reinsert the operation. hard drive. Check the Motherboard contacts. (F1391-60901). Check the flex cable for wear. Hard drive case (flex cable) (F1391-60937). Troubleshooting and Diagnostics HP OmniBook 3000...
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Check settings in BIOS Audio PCA Check operation using play Setup. (F1391-60903). headphones or external speakers. Increase sound volume. Top case (speakers) (F1391-60909). Check whether mute is active. Motherboard (F1391-60901). Check for sound resource conflicts. HP OmniBook 3000 Troubleshooting and Diagnostics...
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The ac adapter is not OmniBook. available. (F1377-60901). repairable—it must be replaced. Motherboard (F1391-60901). Miscellaneous Clock loses time Plug in ac adapter for 24 Motherboard Charge backup battery. hours to charge backup (F1391-60901). battery. Troubleshooting and Diagnostics HP OmniBook 3000...
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(F1387-60901). exchanged. Push system-off button. Motherboard (F1391-60901). General Zip drive Check Zip drive contacts. Zip drive or contacts The Zip drive is not problems (F1388-60901). repairable—it must be Push system-off button. exchanged. Motherboard (F1391-60901). HP OmniBook 3000 Troubleshooting and Diagnostics...
* The diagnostic test is more thorough if you use a loopback connector. † Connect an appropriate external device to exercise the port. See the help text for the tests in the menu. Troubleshooting and Diagnostics HP OmniBook 3000...
• Basic Diagnostic Test. Run the basic test of the OmniBook diagnostic program. –and– • Function Tests. Run tests that check the repaired function, such as in the OmniBook diagnostic program. –and– • Failed Tests. Run any other tests that failed during troubleshooting. HP OmniBook 3000 Troubleshooting and Diagnostics...
• On a factory software installation, run diaginst from the \Dmi\Hpdiags directory on the hard disk. • On any computer, run diaginst from the \Omnibook\Dmi\Hpdiags directory on the OmniBook 3000 Recovery CD. • On any computer, download the diagnostic software package from the OmniBook website (see page vi), run this file to unpack the files, then run diaginst a: to create the diagnostic disk.
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Notepad or other text editor. It contains a list of all test results and errors. Note that the serial and parallel port tests are more thorough if you connect a loopback connector to the port before running the test for that port. See the wiring diagrams below. HP OmniBook 3000 Troubleshooting and Diagnostics 3-11...
Reprogram or replace the system BIOS 0080h - No repair. (EISA not supported.) IC. Replace the motherboard. 0082h 1402h Replace the motherboard. 0083h - Replace the system BIOS IC. Replace the 0086h motherboard. 0087h Replace the motherboard. 3-12 Troubleshooting and Diagnostics HP OmniBook 3000...
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Rerun the test with another floppy disk. Replace the floppy 02EEh For the performance test, run BIOS Setup drive. Replace the motherboard. and temporarily select a drive type that has more than 200 cylinders. HP OmniBook 3000 Troubleshooting and Diagnostics 3-13...
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Run BIOS Setup and disable ECP for the motherboard. 0705h parallel port, then rerun the test. Replace the motherboard. Modem Diagnostics 1500h Connect and turn on the modem, then rerun the test. Replace the modem. 3-14 Troubleshooting and Diagnostics HP OmniBook 3000...
Requires the PC Card configuration header. Run the test for the Texas Instruments PCI1131 socket controller (command line switch -b63). • CardBus (32-bit) test, TESTCB. This test currently does not work on the OmniBook 3000. Requires the CardBus configuration header. Run the test for the Texas Instrument PCI1131 socket controller (command line switch -b61).
1. Start Windows 95, if it is not already running. 2. Click Start, Programs, HP DMI, Setup. To install the DMI from floppy disks or from the OmniBook 3000 Recovery CD: 1. For floppy disks, copy the DMI software from the \omnibook\drivers\win95\dmi directory of either the hard disk or Recovery CD to two floppy disks (copy the contents of the \disk1 subdirectory to disk #1 and the contents of the \disk2 subdirectory to disk #2).
Management management management or setup application application console application program Management Interface (MI) Service Layer Component Interface (CI) Database Printer Modem Hard disk Spreadsheet Word CD-ROM processor Manageable Products Figure 3-4. DMI Components HP OmniBook 3000 Troubleshooting and Diagnostics 3-19...
(specified settings or automatic) or by a PnP operating system. Mode Sets the hardware to support SIR (standard IR), ASK IR (amplitude shift keyed IR), or FIR (fast-IR) infrared communications. (Driver installation required.) 3-20 Troubleshooting and Diagnostics HP OmniBook 3000...
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Sets the action of the blue power button when pressed for less Suspend than 4 seconds. Resume on Modem Ring Sets whether the system resumes from Suspend if a ring Enabled signal is received. HP OmniBook 3000 Troubleshooting and Diagnostics 3-21...
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Get Default Values Restores all default settings, and stays in Setup. Load Previous Values Discards Setup changes since last save, and stays in Setup. Save Changes Saves Setup changes, and stays in Setup. 3-22 Troubleshooting and Diagnostics HP OmniBook 3000...
This chapter contains an exploded view of the OmniBook and the following lists of parts: • OmniBook replaceable parts (page 4-3). • Accessory replacement parts (page 4-4). • Assembly-component breakout (page 4-6) • Part number reference (page 4-6). HP OmniBook 3000 Replaceable Parts...
The log and backup are subject to standard record retention process and review. The final issue relating to removal of passwords is that HP cannot provide information to users that would assist them in improperly removing a password and opening a unit. HP OmniBook 3000 Reference Information...
OmniBook with a DSTN display. We expect over time that the industry will continue to improve in its ability to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as the improvements are implemented. Reference Information HP OmniBook 3000...
Table 5-1. OmniBook 3000 TFT XGA Display Quality Guidelines Type of Imperfection Imperfections Not Allowed • Electrical Imperfections: 13 or more single bright dots. • Bright dots 3 or more occurrences of double (two vertically adjacent) bright dots. • Dark dots 3 or more occurrences of two single or double bright dots within 7 mm.
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1. Product Information 2. Removal and Replacement 3. Troubleshooting and Diagnostics 4. Replaceable Parts 5. Reference Information Part Number Printed in U.S.A. 10/97 F1391-90008...
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