Axess-tel MV400 series User Manual
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Axess-tel MV400 series User Manual

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  • Page 2 MV400-series MV400R-series MV400i-series...

  • Page 3: Important Notice

    Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Axesstel modem are used in a normal manner with a well- constructed network, the Axesstel modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or...

  • Page 4: Limitation Of Liability

    Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Axesstel. AXESSTEL SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY AXESSTEL PRODUCT, EVEN IF AXESSTEL...

  • Page 5: Table Of Contents

    Table of Contents 1. Introduction ……………………………………….…...……….. 5 2. Product Overview …………………………….………...…...… 7 3. Knowing your Modem ……………………….……..………… 10 Package Contents ………………………………………………. 10 Modem Interface ………………………………………………… 10 System Components ……………………………………………. 13 4. Connecting and Configuring your Modem ….………..…… 15 5. Using USB with your Modem ……………….……..………… 19 6.

  • Page 6: Introduction

    Introduction Thank you for purchasing the Axesstel MV400/MV400R/MV400i-series EV-DO Modem (the Modem). This user manual will help you setup, configure and outline best practices for maximizing your wireless home network performance with the Modem. Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Modem for Optimal Performance”...
  • Page 7 upward direction. • In multistory homes, place the Modem on an upper floor. • Try not to place the Modem near a cordless phone (MV400-series only). 2. Avoid Obstacles and Interference Avoid placing your Modem near devices that may emit radio “noise,” such as microwave ovens.

  • Page 8: Product Overview

    Product Overview In minutes you will be able to connect your computers to the Internet, share your Internet connection and network your computers. The following is a list of features that make your new Axesstel EV-DO Modem an ideal solution for your home or small office network.
  • Page 9 Plug-and-Play Each Modem has been provisioned at the factory for use with a particular service provider. This sets the Modem to use particular radio channels and enables services specific for that provider. Although the Modem comes with drivers and enabling software, you don’t have to install and use them if you simply want to connect to the Internet, assuming that your Modem has been activated with the network (The process of setting up your account is called activation.
  • Page 10 Integrated 10/100 4-Port Switch The Modem has a built-in, 4-port network switch to allow your wired computers to share printers, data and MP3 files, digital photos, and much more. The switch features automatic detection so it will adjust to the speed of connected devices. The switch will transfer data between computers and the Internet simultaneously without interrupting or consuming resources.

  • Page 11: Knowing Your Modem

    Knowing your Modem Packages Contents • EV-DO Modem • User Manual • Software CD with User Manual • RJ45 Ethernet Networking Cable • USB Cable • Power Supply and Battery Modem Interfaces The Modem has been designed to be placed on a desktop or wall mounted. All of the cables exit from the front of the Modem for better organization and utility.
  • Page 12 No EV-DO signal Solid Green Strongest level Solid Orange Medium level Solid Red Low signal 3. Connect LED This LED informs you that the Modem is connected to a wireless network and passed through the user/password validation. Modem is not connected to network Solid Green Modem is connected to network 4.
  • Page 13 7. USB Connection to Computers Connect your wired (non-wireless) computer to this port using the supplied USB cable. 8. USB/RJ-45 Switch This switch allows your Modem to connect with your computer via either USB port or RJ-45 ports. 9. Connections to Computers (Wired Computer Ports) Connect your wired (non-wireless) computers to these ports.

  • Page 14: System Components

    System components Your Modem is just one part of a system designed to provide you with a wide range of communication features. Every component of the system is needed to enable these capabilities. Your host computing device Your notebook or PC hosts the Modem and runs the communication software: your web browser or email application and Connection Manager—the Modem enabling software.
  • Page 15 A CDMA service provider account Companies that operate CDMA networks and provide access to these networks are called service providers. To use the Modem, you must have an account with a CDMA service provider. Each service provider has its own pricing options. There may be flat rate accounts, which provide you a maximum number of minutes of network usage for a fixed monthly fee.

  • Page 16: Connecting And Configuring Your Modem

    Connecting and Configuring your Modem Each Modem has been provisioned at the factory for use with a particular service provider. This sets the Modem to use particular radio channels and enables services specific for that provider. MV400-series and MV400i-series: Although the Modem comes with drivers and enabling software, you don’t have to install and use them if you simply want to connect to the Internet through the Ethernet (RJ-45) ports, assuming that your Modem has been activated with the network.
  • Page 17 Make sure you have the following items at the computer that is going to be the main connection with the Modem. DO NOT CONNECT THE MODEM AT THIS TIME. • The Installation Software CD with User Manual • The Modem •...
  • Page 18 │ Step 3 Preparing your PC Your Modem’s Ethernet is configured with DHCP by default. This means that IP address of your PC is automatically assigned by the Modem. Make sure that your PC has the correct TCP/IP setting for its "Local Area Connection" by following the steps below.
  • Page 19 3.4 Check “Obtain an IP address automatically” 3.5 Check “Obtain DNS Server address automatically” 3.6 Click Ok to exit Properties 3.7 If asked to re-start the PC, click “YES”.

  • Page 20: Using Usb With Your Modem

    Using USB with your Modem The Modem has one USB Type B port to provide connectivity for computers equipped with USB. If you choose to use the USB with your Modem, you first need to install the provided USB device driver into your computer. This chapter provides the step-by-step process to install the USB device driver.
  • Page 21 Click “OK”. │ Step 2 Connecting the Modem to your PC 2.1. Turn off both the EV-DO modem and your PC. 2.2. Connect the included USB Cable to the USB port on your PC. 2.3. The Modem cable select switch, located between Ethernet and USB connectors, should be set to USB.
  • Page 22 │ Step 3 Window Device Setup Power ON the PC. After the boot-up process, you will see “Found New Hardware” screen appears. Select Next to install USB Select “Continue Anyway”. Press “Finish” to complete the process.
  • Page 23 Axesstel Diagnostic Port will be detected on your PC. Select Next to install. Select “Continue Anyway”. Press “Finish” to complete the process.
  • Page 24 Connecting to Data Service with USB connection After USB driver has been installed, you must use AxessManager to configure and connect the Modem to the network. Please refer to AxessManager Operational Guide chapter for detailed instructions. Make sure the Modem selector switch is set to USB position before attempting the connection.

  • Page 25: Connection Using Ethernet (Rj45) Ports

    Connection Using Ethernet (RJ45) Ports Although the Modem comes with drivers and enabling software, you don’t have to install and use them if you simply want to connect to the Internet through the Ethernet (RJ-45) ports, assuming that your Modem has been activated with the network If you have MV400R-series, first go to AxessManager Operation Guide to authenticate and configure your RUIM (if needed) before returning to the below...
  • Page 26 Double-click on “Network Connection”. Go to Local Area Connection Properties. Select the “Internet protocol (TCP/IP)”. If there is no TCP/IP line listed, you will need to install TCP/IP first. Press the “Properties” button.

  • Page 27: Configuring Ethernet Connection

    Check “Obtain an IP address automatically”. Check “Obtain DNS Server address automatically”. Click OK to exit Properties If asked to re-start the PC, click “YES”. Configuring Ethernet Connection Your EV-DO Modem provides an embedded Web-based Management Utility to help you configure it using your Web Browser. Follow these steps to configure your Modem’s Ethernet connection.
  • Page 28 2. A pop-up window will appear. When prompt for User name and password, enter the following user id and password. User Name: admin Password: admin * If you have changed the user name and the password, enter the new user name and password.

  • Page 29: Axessmanager Operational Guide

    AxessManager Operational Guide AxessManager is a SW utility that allows the administration of your Modem. One computer at a time can log into the Modem via AxessManager for the purposes of making changes to the settings of the Modem. Once a user has logged in to make changes, all other computers connected to the Modem inherit the same settings.

  • Page 30: Using The Main Window

    Using the Main Window User Interface The Main window is the first page you will see when you access the AxessManager User Interface (UI). The Main window shows you a quick view of the Modem’s status and settings. All advanced setup pages can be reached from this page.
  • Page 31 Antenna + 1 bar Low signal (-111 ≤ sig. < -103 dBm ) Antenna + 2 bars Medium-Low (-103 ≤ sig. < -98 dBm) Antenna + 3 bars Medium signal (-98 ≤ sig. < -93 dBm) Antenna + 4 bars Medium-high (93 ≤...
  • Page 32 5. Activity Icon This icon indicates data activity between your Modem and the network. No data activity Blinking arrows Data passing through your Modem Steady arrows Modem is in connect or dormant state 6. Info Text Messages There are various Info messages displayed in this window. These messages inform you various statuses of your Modem.

  • Page 33: Using The Menu Window

    turning off your Modem. For example, if you exit the utility while the Modem is in Connected or Connected (Dormant) mode, other computers can be plugged in one of the ports and use the service. The - button allows you to minimize AxessManager utility into Window tray.
  • Page 34 A. System Selection This drop down menu lets you specify the wireless network that your Modem will scan and seek service from. There are 4 modes for which your Modem can operate: • EV-DO only • EV-DO and 1xRTT • 1xRTT only •...
  • Page 35 3. Status Tab This tab shows you various performance statuses of your Modem. There are no further actions needed in this tab. 4. USB Connection Profile Tab This tab lets you define and manage the USB connection of your Modem. You only have to specify items in this tab if you choose to connect and operate your computer with the Modem via the USB port.
  • Page 36 A. Profile List This window contains all the USB connection profiles previously defined in the computer currently in use to connect with the Modem and indicates which profile is active. Note that this list is stored in the computer and not in the Modem, hence any changes you make in the profiles are only stored locally.
  • Page 37 attempting this step. To delete an existing profile, first highlight it by clicking the profile name in the list then hit the "Delete" button. To modify some settings of an existing profile, highlight it in the profile list then click the "Edit" button. A secondary pop up window similar to the "Add"...

  • Page 38: Web Manager User Interface

    Web Manager User Interface The Web Manager User Interface is a web-based tool that you can use to set up the Modem if you don’t want to use the default setting of Install CD. You can also use it to manage advanced functions of the Modem. From the User Interface, you can perform the following tasks: •...
  • Page 39 advance to step 2. Skip the rest of step 1. From Menu window, select "Network" tab. A secondary pop up window will appear and ask you to enter User Name and Password. Enter the User Name and Password then click "OK". The pop up window will change to a web-based window │...

  • Page 40: Basic Settings

    1. Quick Navigation Links You can go directly to any of the Modem’s UI pages by clicking directly on these links. The links are divided into logical categories and grouped by tabs to make finding a particular setting easier to find. 2.

  • Page 41: Configuring The Wireless Network Settings

    Configuring the Wireless Network Settings MV400-series only Clicking on the header of the “Wireless Settings” tab will take you to the “Wireless Settings” header page. From this page, the Modem’s Wi-Fi router wireless radio can be enabled or disabled (the default setting is enabled). There are options that allow you to make changes to the Wi-Fi wireless network settings.
  • Page 42 g and b Mode In this mode, the Modem is compatible with 802.11b and 802.11g wireless clients simultaneously. This is the factory default mode and ensures successful operation with all Wi-Fi compatible devices. If you have a mix of 802.11b and 802.11g clients in your network, we recommend setting the Modem to g and b mode.
  • Page 43 least five channels away from the other wireless network. For instance, if another network is operating on channel 11, then set your network to channel 6 or below. To change the channel, select the channel from the drop-down list. Click “Apply Changes”. The change is immediate. Securing your Wi-Fi®...
  • Page 44 2. Subnet Mask This is a unique, advanced feature of your Axesstel Modem. It is possible to change the subnet mask if necessary; however, do NOT make changes to the subnet mask unless you have a specific reason to do so. The default setting is “255.255.255.0”.

  • Page 45: Configuring Port Forwarding

    Configuring Port Forwarding Clicking on the header of the “Port Forwarding” tab will take you to the “Port Forwarding” header page. This function will allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your Router to your internal network.
  • Page 46 Block Services The Modem can be configured to restrict access to the Internet, email, or other network services at specific days and times. Restriction can be set for a single computer, a range of computers, or multiple computers. To restrict Internet access to a single computer, for example, enter the IP address of the computer you wish to restrict access to in the IP fields.

  • Page 47: Wan Setup

    allowed by the Modem. To modify the service table (i.e. to add, change address or remove clients) simply enter the correct value and click “Apply”. Note: You will not be able to delete the MAC address of the computer you are using to access the Router’s administrative functions (the computer you are using now).

  • Page 48: Lan Ip Setup

    To turn OFF the ping response, select “Not Respond to Ping on Internet Port” and click “Apply”. The Modem will not respond to an ICMP ping. HTTP Ping Blocking To turn OFF the HTTP response, select “Not Respond to HTTP on Internet Port”...

  • Page 49: Static Route

    unique, advanced feature of your Modem. It is possible to change the subnet mask if necessary; however, do NOT make changes to the subnet mask unless you have a specific reason to do so. The default setting is “255.255.255.0”. Use Router as DHCP Server The DHCP server function makes setting up a network very easy by assigning IP addresses to each computer on the network automatically.

  • Page 50: Troubleshooting

    Troubleshooting Problem: Installation CD does not automatically start. Solution: If the CD-ROM does not start the Install software automatically, it could be that the computer is running other applications that are interfering with the CD drive. 1. If the Install screen does not appear within 15—20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer”...
  • Page 51 • If you are still unable to access the Internet after verifying these settings, please contact your Service Provider Technical Support. Problem: • The Install software completed installation, but my web browser doesn’t work. • I am unable to connect to the Internet. The Modem’s “Signal” light is on and the “Connect”...
  • Page 52 • The “Connected” light should be on and not blinking. • The “WAN” light should be either on or blinking. 2. Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen. 3.
  • Page 53 and double-click on your wireless card’s connection. In the “Properties” dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak;...

  • Page 54: Technical Specification

    Technical Specifications This chapter provides technical product data for the Modem. Radio frequency and electrical specifications Frequency Rx: 463 ~ 468 MHz MV410 Range Tx: 453 ~ 458 MHz Frequency Rx: 859.64 ~ 893.37 MHz MV420 & MV440 Range Tx: 824.64 ~ 848.37 MHz Frequency MV430 &...

  • Page 55: Glossary

    Appendix A: Glossary One Times Radio Transmission Technology (the “one times” refers to the frequency spectrum). Supports Internet connections with data rates up to 153 Kbps. Actual speed depends on the network conditions. Compare to 1x EV-DO. 1x-EVDO A high speed standard for cellular packet data communications Rev.
  • Page 56 Electronic Serial Number—The unique first generation serial number assigned to the Modem for cellular network use. Compare to MEID. Federal Communications Commission. The U.S. federal agency that is responsible for interstate and foreign communications. The regulates commercial private radio spectrum management, sets rates for communications services, determines standards for equipment, and controls broadcast licensing.
  • Page 57 transmitted as a unit in a communications network. Personal Communications Services—A cellular communication infrastructure that uses a different frequency range than AMPS. roaming A cellular subscriber is in an area where service is obtained from a cellular service provider that is not the subscriber’s provider. RUIM Removable User Identity Module.

This manual is also suitable for:

Mv400-seriesMv400r-seriesMv400i-series

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