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Related Manuals for Tiger River Caspin
Summary of Contents for Tiger River Caspin
- Page 2 Watkins Manufacturing Corporation congratulates you on your decision to enjoy the finest spa available... Welcome to the growing family of Tiger River spa owners. ® Owner's Manual This Owner’s Manual will acquaint you with the operation and general maintenance of your new spa. We suggest that you take some time to carefully review all seven sections.
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Page 3: Table Of Contents
TabLe Of COnTenTS SafeTy InfORMaTIOn Control Panel Menu Display ........... 27 Temperature Control ............27 Important Safety Instructions ..........1 System Mode ..............27 Important Spa Instructions ......... 3 Tools Menu ..............27 Spa SpeCIfICaTIOnS Music Control ..............29 ......4 Display Inversion ............. 30 InSTaLLaTIOn InSTRUCTIOnS Spa CaRe and MaInTenanCe Site Preparation .............. -
Page 4: Safety Information
SAFETY INFORMATION IMPORTANT SAFETY INSTRUCTIONS Read and fOLLOW aLL InSTRUCTIOnS avOIdIng The RISk TO ChILdRen dangeR: • Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a spa unless they are supervised at all times. WaRnIng: • To reduce the risk of injury, do not permit children to use this spa unless they are closely supervised at all times. • To reduce the risk of injury, lower water temperatures are recommended for young children. Children are especially sensitive to hot water. • Make sure you always lock the child resistant locks after using the spa for your children’s safety. Every Tiger River ® spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers. • Test the water temperature with your hand before allowing your children to enter the spa to be sure that it’s comfortable. Children are especially sensitive to hot water. -
Page 5: Unclean Water
• Your spa uses ground fault circuit interrupters in the electrical subpanel. Before each use of the spa and with the unit operating, push the TEST button on each breaker. The switch should click over to the “Trip” position. Wait 30 seconds and reset each GFCI breaker by switching it completely off and then completely on. The switch should then stay on. If either of the interrupters does not perform in this manner, it is an indication of an electrical malfunction and the possibility of an electric shock. -
Page 6: Important Spa Instructions
avOIdIng The RISk Of hypeRTheRMIa Prolonged immersion in hot water can result in HYPERTHERMIA, a dangerous condition which occurs when the internal temperature of the body reaches a level above normal (98.6°F). The symptoms of hyperthermia include unawareness of impending hazard, failure to perceive heat, failure to recognize the need to exit the spa, physical inability to exit the spa, fetal damage in pregnant women, and unconsciousness resulting in a danger of drowning. -
Page 7: Spa Specifications
SPA SPECIFICATIONS 115v System: 7'0'' 4,583 Not available Caspian ™ 7'0'' 36" gallons lbs. lbs. (Model CHP) 4,000 square Seats 6 (230 volt) 230 volt, 50 amp 2.13m .91 m feet 1,249 2,078 square Adults Single phase GFCI litres foot 2.13m protected circuit 115v System 115v,... -
Page 8: Installation Instructions
WARNING INSTALLATION INSTRUCTIONS WARNING SITE PREPARATION You probably have a spot picked out for your new spa, whether it’s indoors or outdoors, on a patio or on a deck. Just make sure you check the following: Lowering the top • Always put your spa on a structurally sound, level surface. A filled spa can weigh a great deal. Make certain of the spa to deck that the location you choose can support the weight of your filled spa. -
Page 9: Spa Leveling Instructions
the spa could cause a build-up of a higher-than-normal concentration of spa chemicals and/or bacterial fragments. These dispersed spa chemicals and/or bacterial fragments can be inhaled, and may result in breathing difficulties or lung damage in certain people suffering from a compromised immune system or respiratory infection. - Page 10 CASPIAN (MOdEL CHP) ™ LeveLIng pOInTS nOTe: All dimensions are approximate; measure your spa before making critical design or pathway decisions. 32" (81cm) 47 1/4" (120cm) 18" (46cm) 18" (46cm) CENTER MIDDLE SHIMS DOOR SIDE 53 3/4" (137cm) 25 1/2" (65cm) 84" (213cm) • 15 leveling points (place shims approx. 18” in from edge, then center middle shims) Installation Instructions page 7...
- Page 11 bENgAL (MOdEL M / MM) ® LeveLIng pOInTS nOTe: All dimensions are approximate; measure your spa before making critical design or pathway decisions. CENTER MIDDLE SHIMS DOOR SIDE • 15 leveling points (place shims approx. 18” in from edge, then center middle shims) Installation Instructions page 8...
- Page 12 SUMATRAN (MOdEL N) ® LeveLIng pOInTS nOTe: All dimensions are approximate; measure your spa before making critical design or pathway decisions. CENTER MIDDLE SHIMS DOOR SIDE • 15 leveling points (place shims approx. 18” in from edge, then center middle shims) Installation Instructions page 9...
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Page 13: Caspian Model Chp
CONTROLS ANd EqUIPMENT CaSpIan ™ MOdeL Chp OveRhead vIeWS A. Hydromassage jet with directional nozzle B. Hydromassage jet with dual port rotary nozzle ® C. Precision jets D. Heater return and spa drain E. Secondary suction F. Light lens G. Spa pillow H. -
Page 14: Bengal Model M / Mm
bengaL ® MOdeL M / MM OveRhead vIeWS A. Hydromassage jet with directional nozzle B. Hydromassage jet with dual port rotary nozzle ® C. JetStream ® D. Precision jets E. Heater return and spa drain F. Secondary suction G. Light lens H. -
Page 15: Sumatran Model N
® SUMaTRan MOdeL n OveRhead vIeWS A. Hydromassage jet with directional nozzle B. Hydromassage jet with dual port rotary nozzle ® C. JetStream ® D. Precision jets E. Heater return and spa drain F. Secondary suction G. Light lens H. Spa pillow I. -
Page 16: Electrical Requirements And Precautions
ELECTRICAL REqUIREMENTS ANd PRECAUTIONS ® Your Tiger River spa has been carefully designed to give you maximum safety against electric shock. Connecting the spa to an improperly wired circuit will negate many of the spa’s safety features. Improper wiring may also cause electrocution, risk of fire, and other risks of injuries. Please read and follow the electrical installation requirements and instructions for your specific spa model completely! SERVICE NOTE: All Tiger River spa models are equipped with a power indicator which, in addition to showing the spa has power to it, has a diagnostic function as well. - Page 17 WARNING: FILL THE SPA WITH WATER BEFORE TURNING ON THE POWER! (See STARTUP AND REFILL PROCEDURES). Once your spa has been filled with water, turn it on and test all of the circuit breakers. NOTE: If both breakers immediately trip, verify that the #10 AWG WHITE neutral wire is connected from TB-1 terminal 7 to the N (load neutral) terminal of the 30 amp subpanel breaker.
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Page 18: 230 Volt Convertible Models
Bengal (Model MM) ® 230 volt permanently connected model WARNING! THE EXACT PHYSICAL LOCATION OF THE TERMINALS ON THE GFCI BREAKER WILL VARY BETWEEN MANUFACTURERS. CONNECTING THE HOT WIRE TO THE NEUTRAL TERMINAL WILL CAUSE IRREVERSIBLE DAMAGE TO THE CONTROL BOX. FACTORY WIRED HEATER... - Page 19 1. Disconnect the power cord from the house receptacle. Remove the Terminal Block Power Jumper Step 1 2. Open the equipment compartment door. using needlenose pliers From terminal 4-5. Remove wire jumper from 2 & 6. ® 3. Remove the screws on the front of the IQ 2020 spa control box.
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Page 20: Volt Operation
Bengal (Model M) and Sumatran (Model N) ® ® 230 volt converted models WARNING! The exact physical location of the terminals on the GFCI breaker will vary between manufacturers. Connecting the hot wire to the neutral terminal will cause irreversible damage to the control box. ** Refer to NEC 250-122 (table) NOTE: The wire connections to GFCI breakers are for reference only. -
Page 21: Operating Instructions
If the GFCI fails to operate in this manner, your spa may have an electrical malfunction, and you may be risking electrical shock. Turn off all circuits and do not use the spa until the problem has been corrected by an authorized service agent. WARNING: Removal of the GFCI from the spa’s power cord will result in an unsafe spa and will void the spa’s warranty. -
Page 22: Start-Up And Refill Procedures
START-UP ANd REFILL PROCEdURES ® Your Tiger River spa has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer satisfaction. A small amount of water may have remained in the plumbing after testing and, as a result, may have spotted the spa shell or the spa siding prior to delivery. -
Page 23: Smartjet ® System
Run the jet pump to circulate the spa water for a ten-minute period (clean cycle). Repeat this procedure until all SmartJet lever operating positions have been tested. 10. Recheck the Total Alkalinity (TA) at 80 ppm, Calcium Hardness (CH) at 100 ppm, then spa water pH at between 7.4 and 7.6. OPERATIONAl NOTE: Make sure you adjust your Total Alkalinity first, as an out-of-balance condition will affect your ability to adjust the pH correctly, and will prevent the sanitizer from operating effectively. -
Page 24: 115 Volt Gfci
® Refer to the drawings on the following pages to familiarize yourself with the SmartJet system menus for your spa. Please note that the SmartJet system lever side of the spa is always considered the front when referring to the locations of the different types of jets and jet systems. The clock positions are correct when facing the spa, standing at the SmartJet system lever. -
Page 25: Jet Menu
CASPIAN (MOdEL CHP) ™ JeT SySTeM 1 (JeT pUMp 2) • 2-dual port rotary hydromassage jets on right back wall • 6 Precision ® ® jets in FootWell system • 13 Precision jets on back left • 1 Water Feature (right wall) lever must be in ON position JeT SySTeM 2 (JeT pUMp 1) •... -
Page 26: Bengal (Model M)
bENgAL (MOdEL M) ® JeT SySTeM 1 JeT SySTeM 2 SmartJet lever in the 3 o’clock position SmartJet lever in the 6 o’clock position ® • 10 Precision jets on back left • 10 Precision ® jets on back left •... -
Page 27: Bengal (Model Mm)
bENgAL (MOdEL MM) ® JeT SySTeM 1 SmartJet lever in the 3 o’clock position ® • 12 Precision ® jets on back left • 1 directional hydromassage jets on back wall • 2-dual port rotary hydromassage jets on back right •... -
Page 28: Sumatran (Model N)
SUMATRAN (MOdEL N) ® JeT SySTeM 1 JeT SySTeM 2 SmartJet lever in the 3 o’clock position SmartJet lever in the 9 o’clock position ® • 2-dual port rotary hydromassage jets on back left • 3 Jet-Cluster ™ system on back left (2-dual port rotary hydromassage jets, 1-directional hydromassage jet) •... -
Page 29: Control Panel Buttons And Display
CONTROL PANEL bUTTON ANd dISPLAY The control panel has buttons which the spa user presses to set the temperature, turn the light on and off, activate or deactivate the jet pump and several other functions depending on what has been added to your spa. The control panel display responds to let you know you’ve pressed a button, and that the selected function has been performed. -
Page 30: Control Panel Menu Display
CONTROL PANEL MENU dISPLAY The control panel consists of four main menus. These menus are; Set Temperature, System, Lite+ and Tools. The Lite+ menu will only appear if the spa is equipped with an optional multicolor light (if equipped with the optional multicolor light, use the reference card provided with the light for operating instructions). Press the MODE ▲ or MODE ▼ button to scroll through the main menus. Once the desired menu is illustrated, press the ON ▲ button to activate the menu. TEMPERATURE CONTROL The set temperature range is from 80°F to 104°F (27°C to 40°C). (The temperature of any setting may rise slightly depending on the current use and condition of your spa, and on outside temperature.) Set Temperature Display The set temperature of the spa water will automatically be 100°F (38°C) the first time power is applied. -
Page 31: Locking Features
LOCkIng feaTUReS The two locking features, SPA LOCK and TEMPERATURE LOCK, are enabled from the control panel by pressing the MODE ▲ or MODE ▼ button until the TOOLS menu is illustrated. Then press the ON ▲ button to enter the TOOLS submenus. Use the MODE ▲ or MODE ▼ button to scroll through the submenus to get to the locking features. Once enabled, a lock will remain active until the specific button combination is applied to disable the lock. Even if power is disconnected from the spa and soon thereafter reapplied (such as in a power outage) the lock will remain in place. TeMpeRaTURe LOCk Temp Lock Display The TEMPERATURE LOCK feature deactivates the temperature control function of the control panel. -
Page 32: Music Control
1. Set the temperature control to 80°F (26°C) if desired to prevent the heater from turning on during cooler times. 2. On the control panel press the MODE ▼ button until the TOOLS menu is illustrated. Then press the ON ▲ button to enter the TOOLS submenus. Press the MODE ▼ button until the STMR+ symbol is illuminated on the display. Press the ON ▲ button to activate the Summer Timer mode. The Summer Mode must be deactivated when cooler temperatures return. To do this, simply follow step 3. 3. To shut the Summer Mode off, press the MODE ▼ button until the TOOLS menu is illustrated. Then press the ON ▲ button to enter the TOOLS submenus. Press the MODE ▼ button until the STMR- symbol is illuminated on the display. Press the OFF ▼ button to deactivate. WARNING: Failure to deactivate or inadvertently activate the Summer Mode when the temperature drops below 32°F will result in freezing of the spa. Damage resulting from this situation is not covered under the terms of the limited warranty. MUSIC Control ® The following applies to Tiger River spas that have an optional music system installed: When the wireless music system has been installed on the spa, the control panel can be used to control the music system. The following information demonstrates how to navigate the music menu by using the spa’s control panel. MUSIC MENU Once the music system is installed, a MUSIC menu will be accessible on the control panel screen. To access the menu, press the MODE ▲ or MODE ▼ buttons on the control panel until MUSIC is displayed. BASIC CONTROL PANEL OPERATION •... -
Page 33: Display Inversion
TO adJUST SOURCe From the MUSIC menu: Press the ON▲ button to display aUdIO. Press the ON ▲ button to display pWR. Press the MODE ▲ to display vOL. Press the MODE ▲ to display SeTUp. Press the ON▲ button to display Press MODE ▲ to display SRC. Press either ON▲ or OFF▼ button to change the SRC number. IMPORTANT: Source Screen - SRC number must be on 3 for music system to function. ® TO paUSe/pLay IpOd From the MUSIC menu: Press the ON ▲ button to display aUdIO. -
Page 34: Prevention Of Freezing
TO dRaIn yOUR Spa: 1. Disconnect the spa from the power supply by the appropriate method: 115 volt models - Disconnect the power cord from the house receptacle. Set the power cord in an elevated position so as not to allow water to enter the GFCI plug housing during draining of the spa. -
Page 35: Filter System
b) Filter suction fittings and filter compartment. c) Main drain outlet (it may be necessary to cover the drain grate tightly with a rag when vacuuming the main drain to ensure water is drawn completely from the internal plumbing system). 5. -
Page 36: Care Of The Spa Pillows
2. Remove and carefully set aside the filter compartment cover. 3. Remove any floating items from within the filter compartment. 4. Turn the filter retainer handle (located on the top of the filter cartridge) counterclockwise until the retainer can be removed from the filter standpipe. -
Page 37: Care Of The Spa Cover
CARE OF THE SPA COvER WARNING: The vinyl cover is a manual safety cover that meets or exceeds all prevailing requirements of ASTM Standards for spa safety covers when installed and used correctly as of the date of manufacture. Non-secured, or improperly secured covers are a hazard. Open the cover to its fully open position before use. -
Page 38: Vacation Care Instructions
C. For the Lift ’n Glide retractable cover system: Slightly lift the cover at front of spa, glide (push back till it stops), fold cover in half and lift cover moving it to the back of the spa. Insert locking pin into side of lifter to prevent accendental closure. NOTE: When opening a cover with a retractable cover system, only use one of these three specific methods. -
Page 39: Water Quality And Maintenance
WATER qUALITY ANd MAINTENANCE It’s important to have clean water. Water maintenance is one of the least understood, yet most important areas of spa ownership. Your dealer can guide you through the process of achieving and maintaining perfect water in your spa, given your local conditions; here is our suggested step-by- step program. Your program will depend on your water’s mineral content, how often you use your spa, and how many people use it. ®... -
Page 40: Tiger River ® Spa Water Maintenance Program
TO adMInISTeR Spa WaTeR CheMICaLS: 1. Fold back the cover. Carefully remove and set aside the filter compartment cover. 2. Push the JETS button to turn on the jet pump. 3. Carefully measure the recommended amount of chemical and slowly pour it into the filter compartment. Use care not to splash chemicals on your hands, in your eyes, on the spa shell surface, or on the cabinet. -
Page 41: Total Alkalinity
E. When the Calcium Hardness is within the recommended range, proceed to the next step. baLanCIng The ph A. The ideal pH level for your spa water is 7.4-7.6. B. The pH level is the measure of acidity and alkalinity. Values above 7 are alkaline; those below 7 are acidic. Maintaining the proper pH level is extremely important for: • Optimizing the effectiveness of the sanitizer. • Maintaining water that is comfortable for the user. • Preventing equipment deterioration. C. -
Page 42: Everfresh ® Water Care System
EvERFRESH WATER CARE SYSTEM ® The EverFresh water care system is comprised of the following products: • Sodium dichlor • FreshStart ® Pre-filter 10,000 • Monopersulfate (MPS) • FreshWater ® III high output ozone system • FreshWater ® silver ion purifier Ag + FreshStart Pre-filter is used when filling a spa for the first time or at refill. -
Page 43: Freshwater Ag+ Silver Ion Purifier Replacement
FRESHWATER Ag+ SILvER ION PURIFIER REPLACEMENT When replacing the silver ion purifier (every four months), it is highly recommended that the spa be drained and refilled at the same time. After refilling the spa with water, balance the Total Alkalinity (TA), Calcium Hardness (CH) and pH to the recommended levels. Shock the spa by adding sodium dichlor (See WATER TREATEMENT GUIDE for details). -
Page 44: Chlorine (Sodium Dichlor)
CHLORINE (SOdIUM dICHLOR) A. Sanitizing chemicals, such as chlorine, are oxidants that kill bacteria and viruses in the water. The Free Available Chlorine (FAC) is a measure of the amount of unused chlorine available to sanitize the spa. The recommended FAC for your spa water is 3.0-5.0 ppm. B. -
Page 45: Ozone
fOaM InhIbITORS Spa water requires changing due to the buildup of soap in the water. Typically, soap will cause the spa water to foam when the jets are used. Soap is introduced into the spa water from two sources: users’ bodies, which retain a soap residual after showering, and swimming apparel, which retains soap after washing. -
Page 46: Common Water Chemistry Questions
12. Plug the ozonator into the control box. 13. Close the equipment compartment door. 14. Reconnect power to the spa. dOS and dOn’TS • DO use only a granular form of sanitizer. • DO add all chemicals slowly into the filter compartment with the jet pump operating for ten minutes. • DO use special care if using baking soda to clean either the interior or exterior plastic surfaces. -
Page 47: Water Terminology
Question: Why isn’t water chemistry damage covered by the warranty? Answer: The chemical levels and water quality of the water in the spa are under your direct control. With proper basic care, the spa will provide many years of hot water relaxation. If you are unsure about any chemical or its usage in the spa, contact your Authorized Dealer, or Watkins Manufacturing Corporation. -
Page 48: Service Information
SERvICE INFORMATION ® Your Tiger River spa has been designed to provide years of trouble-free use. As with any appliance, problems may occasionally occur that require the expertise of a qualified service person. Though such simple repairs as resetting a GFCI switch or breaker, resetting a high limit thermostat or replacing a light bulb may not require a service call, they may indicate that a more serious condition exists. -
Page 49: Freshwater ® Iii High Output Ozone System
FRESHWATER III HIgH OUTPUT OZONE SYSTEM ® The FreshWater III ozone system is practically maintenance-free because it is located within the spa’s equipment compartment. If bubbles are appearing at the spa’s heater return but the smell of ozone is not noticeable (the water may also appear not as clear as usual) then the operation of the ozone generator should be checked. -
Page 50: Spa Care And Maintenance Record
SPA CARE ANd MAINTENANCE RECORd Date Service Information page 47... -
Page 51: Troubleshooting Guides
TROUbLESHOOTINg ® Should you experience any problem whatsoever, do not hesitate to contact your authorized Tiger River dealer. Here are some tips to help you to diagnose and rectify some more common sources of trouble yourself, if you choose to do so. gEnERAL OPERATIOn TROUBLESHOOTIng gUIdE Problem Probable causes... - Page 52 This manual contains installation, operating, maintenance and service information for the following 2010 ® Tiger River spa models: USA MODELS EFFECTIVE DATE CANADIAN MODELS EFFECTIVE DATE CASPIAN (MODEL CHP) 11/09 CASPIAN (MODEL CHPC) 11/09 ™ ® BENGAL (MODEL M / MM) 11/09 BENGAL (MODEL MC / MMC) 11/09...
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Questions and answers
how to replace secondary drain
The Tiger River Caspin does not have a secondary drain. The secondary drain is only present on Bengal and Sumatran models.
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