Polycom SoundStation IP 7000 Setup Manual
  1. Manuals
  2. Brands
  3. Polycom Manuals
  4. IP Phone
  5. SoundStation IP 7000
  6. Setup manual

Polycom SoundStation IP 7000 Setup Manual

Hide thumbs Also See for SoundStation IP 7000:
Table of Contents

Advertisement

Quick Links

See also: Administrator's Manual , User Manual
SETUP GUIDE
UC Software 4.0.2B | June 2013 | 1725-40119-001 Rev D
UC Software 4.0.2B
|
June 2013
|
1725-40119-001 Rev D

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SoundStation IP 7000 and is the answer not in the manual?

Questions and answers

Related Manuals for Polycom SoundStation IP 7000

Summary of Contents for Polycom SoundStation IP 7000

  • Page 1 SETUP GUIDE UC Software 4.0.2B | June 2013 | 1725-40119-001 Rev D UC Software 4.0.2B June 2013 1725-40119-001 Rev D...
  • Page 2 Information is provided “as is” without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its respective...

  • Page 3: About This Guide

    About This Guide ® ® Thank you for choosing the Polycom SoundStation IP 7000 conference phone. This conference phone provides multi-person audio and video conferencing capabilities for medium to large conference rooms within a Session Initiation Protocol (SIP) internet telephony system.
  • Page 4 Setup Guide for the Polycom SoundStation IP 7000 Phone...

  • Page 5: Table Of Contents

    Contents About This Guide ....... . . iii 1 Setting Up Your Phone ......1–1 Parts List .
  • Page 6 Setup Guide for the Polycom SoundStation IP 7000 Phone...

  • Page 7: Setting Up Your Phone

    Setting Up Your Phone This chapter provides basic setup instructions and information for obtaining the best performance from your SoundStation IP 7000 conference phone. The topics include: • Parts List on page • Installing Your Phone on page • Registering Your Phone...

  • Page 8: Parts List

    — 3.6m (12ft) Network Cable (10-pin) — Power Adapter — Regional Power Cord • 7.6m (25ft) Console Interconnect Cable • External Microphone Kit with two SoundStation IP 7000 analog expansion microphones • One Polycom ® Microphone Array with cable 1 - 2...

  • Page 9: Installing Your Phone

    ® Polycom RealPresence Group system, you do not need to connect your phone to a power source. To set up your phone with a Polycom HDX system or Polycom RealPresence Group system, see Connecting Optional Video Components on page 1-13.
  • Page 10 Setup Guide for the Polycom SoundStation IP 7000 Phone The following figure shows how to connect your phone to the network using a PoE source and the 7.6m (25ft) Network Cable. 25-foot Network Cable To connect your phone using a PoE source: 1.
  • Page 11 Setting Up Your Phone The following figure shows how to connect your phone to an AC power source. Power Insertion Cable 7.6m (25ft) 25-foot Network Cable Power Adapter To connect your phone to an AC power source: 1. Connect the 7.6m (25ft) Network Cable to the LAN jack on your phone. 2.
  • Page 12 Setup Guide for the Polycom SoundStation IP 7000 Phone The following figure shows how to connect your phone to an AC power source and the Multi-Interface Module. Power Adapter Multi-Interface Module 12-foot 3.6m (12ft) Network Cable (10-pin) 7.6m (25ft) 25-foot...
  • Page 13 Setting Up Your Phone Before you connect two phones together, make sure you have the optional Multi-Interface Module Package (containing a Multi-Interface Module, 3.6m (12-ft) Network Cable (10-pin), Power Adapter, and Regional Power Cord) and the optional Console Interconnect Cable. The following figure shows how to connect two phones to the network using AC power.

  • Page 14: Connecting Optional External Microphones

    You can connect microphones to your phone using an optional External Microphone Kit. Depending on the External Microphone Kit you have, your kit will contain either two SoundStation IP 7000 expansion microphones (analog), or two Polycom Microphone Arrays (digital). You connect microphones to the microphone connectors on your phone. Your phone has two microphone connectors.
  • Page 15 1-13. Connecting Microphones to a Single Phone Setup You can attach up to two analog expansion microphones or three Polycom Microphone Arrays to a single phone setup. You can daisy-chain two or three Polycom Microphone Arrays. You cannot daisy-chain analog expansion microphones.
  • Page 16 Setup Guide for the Polycom SoundStation IP 7000 Phone To connect microphones to a two-phone setup: Connect the free end of a microphone cable to the available microphone >> connector on one of the phones. It does not matter which phone you attach the microphone to.

  • Page 17: Connecting Optional Auxiliary Audio Components

    After you connect an auxiliary audio component to the Multi-Interface Module, you must enable the component. To enable the component, see the User Guide for the Polycom SoundStation IP 7000 Phone, available from SoundStation IP 7000 Support page.
  • Page 18 2.5mm audio connector on your phone. For information on using your phone with a computer calling application, see the User Guide for the Polycom SoundStation IP 7000 Phone, available from the SoundStation IP 7000 Support Web page.

  • Page 19: Connecting Optional Video Components

    SoundStation IP 7000 Support page. Before you set up your phone to connect to a Polycom HDX system or Polycom RealPresence Group system, make sure you have the optional Video Kit (containing a Polycom Microphone Array Cable). You use the Polycom Microphone Array Cable to connect your phone to the Polycom HDX system or Polycom RealPresence Group system.
  • Page 20 To connect your phone to a Polycom HDX system or Polycom RealPresence Group system: You can only connect a single-phone setup to the Polycom HDX system or Polycom Note RealPresence Group system. That is, you cannot connect two phones together (using the Console Interconnect Cable), and then connect the phones to a Polycom HDX system or Polycom RealPresence Group system.
  • Page 21 Polycom HDX system or Polycom RealPresence Group system. You can only daisy-chain up to two Polycom Microphone Arrays directly to your phone when your phone is connected to a Polycom HDX system or Polycom RealPresence Group system.

  • Page 22: Registering Your Phone

    The following figure shows how to connect the Polycom Microphone Array Cable to an available microphone connector on your phone. The other end of the cable connects to the Polycom HDX system or Polycom RealPresence Group system. Registering Your Phone Generally, your phone will be deployed with multiple other phones.

  • Page 23: Troubleshooting Your Phone Setup

    Troubleshooting Your Phone Setup This chapter contains general troubleshooting information to help you solve any problems you might encounter when you use the SoundStation IP 7000 conference phone. The tables in this chapter list possible trouble symptoms, the likely causes of these problems, and recommended corrective actions to take.

  • Page 24: Installation Configuration

    Setup Guide for the Polycom SoundStation IP 7000 Phone Installation Configuration Symptom Problem Corrective Action The display shows: The phone installation Verify that you have installed the phone(s) configuration is not supported. and any components correctly: “General configuration error Unsupported configuration Check that no more than two phones •...

  • Page 25: Power And Startup

    Troubleshooting Your Phone Setup Power and Startup Symptom Problem Corrective Action The display shows: The network cable is not properly Verify that the network cable is properly connected. connected: “Network Link is Down” Check the cable termination at the • switch or hub (furthest end of the cable from the phone).

  • Page 26: Controls

    Setup Guide for the Polycom SoundStation IP 7000 Phone Controls Symptom Problem Corrective Action The dial pad does not work. The dial pad on the phone does Try the following: not respond. Check for a response from other • feature keys.

  • Page 27: Access To Screens And Systems

    Troubleshooting Your Phone Setup Access to Screens and Systems Symptom Problem Corrective Action There is no response when you The phone is not in an active Do one of the following: press a feature key. state. Press the keys more slowly. •...

  • Page 28: Calling

    Setup Guide for the Polycom SoundStation IP 7000 Phone Calling Symptom Problem Corrective Action There is no dial tone. Power is not correctly applied to Verify that power is correctly applied to the the phone. phone: Check that the display is illuminated.

  • Page 29: Displays

    The contrast needs adjustment. Adjust the screen contrast. (See the User Guide for the Polycom SoundStation IP 7000 Phone, available from the SoundStation IP 7000 Support Web page.) The display is flickering.

  • Page 30: Overall Functioning

    Setup Guide for the Polycom SoundStation IP 7000 Phone Overall Functioning Symptom Problem Corrective Action The phone is malfunctioning. The phone may need to be Restart the phone: restarted. Press , and then select Note: If your phone malfunctions, you may be able to restore Settings >...
  • Page 31 Troubleshooting Your Phone Setup The Warnings screen displays (as shown next), listing any phone issues. To view details, scroll to a warning and press the Details soft key. After you view the phone warnings, you can press the Clear Icon soft key to remove the icon from the status bar.
  • Page 32 Setup Guide for the Polycom SoundStation IP 7000 Phone 2 - 10...

  • Page 33: Safety Notices

    Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copyright or other notices.
  • Page 34 Replacement products or parts may be new or reconditioned. Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package.
  • Page 35 CE and VCCI Mark This SoundStation IP 7000 phone is marked with the CE mark. This mark indicates compliance with EC Directive 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
  • Page 36 Con la presente Polycom (UK) Ltd dichiara che questo SoundStation IP 7000 è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Hér með lýsir Polycom (UK) Ltd yfir því að SoundStation IP 7000 er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC Ar šo Polycom (UK) Ltd deklare, ka SoundStation IP 7000 atbilst Direktivas 1999/5/EK butiskajam prasibam un...
  • Page 37 Warning: This equipment will not operate when mains power fails. Restriction of Hazardous Substances (RoHS) All Polycom products comply with the requirements of the EU Directive Restriction of Hazardous Substances (RoHS) 2002/95/EC. Statements of compliance can be obtained from TypeApproval@polycom.com.
  • Page 38 Polycom Take Back In addition to any mandated take back requirement, Polycom offers free recycling of its branded products to business users. Details can be found at http://www.polycom.com/company/about-us/recycle-program.html.

Table of Contents