Comcast HOME User Manual
  1. Manuals
  2. Brands
  3. Comcast Manuals
  4. Security System
  5. HOME SECURITY
  6. User manual

Comcast HOME User Manual

Secure home security
Hide thumbs Also See for HOME:
Table of Contents

Advertisement

Quick Links

secure
user Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the HOME and is the answer not in the manual?

Questions and answers

Related Manuals for Comcast HOME

Summary of Contents for Comcast HOME

  • Page 1 secure user Manual...
  • Page 2 WELCOME TO XFINITY HOME ® You can’t always be at home, but you never have to be far from it. Get peace of mind with XFINITY Home, the total home security and control ® solution that simplifies your life. Which XFInITY Home service do you have? XFInITY Home —...

  • Page 3: Table Of Contents

    Trouble Header Emergency Contacts Cameras TOuCH SCrEEN Viewing & Capturing Live CONTrOLLEr Video & Snapshots Introduction Viewing Captured Images Home Screen Managing Thermostats Touch Screen Controller Scheduling Thermostats Quick Control Buttons Managing Lights System & Zone Viewing History Reports Trouble Header...

  • Page 4: System & Service Specifications

    & serVIce specIFIcaTIOns The table below details the features that are included with your XFINITY Home — Secure package. Remember, to order any of the add-on features or to upgrade your service, simply call 1-800-XFINITY. XFINITY Home XFINITY Home...

  • Page 5: System Status Icons

    sYsTeM sTaTus IcOns The various user interfaces include the following icons that provide an at-a-glance overview of the status of your system. The Security Status of your security system is displayed in the large Security Status header on the left side of your screen. This is the Security Status header when This is the Security Status header when the status is “Armed.

  • Page 6: Touch Screen Controller

    The interactive Touch Screen Controller acts as the control center that enables you to operate your security system and interact with your home at the touch of a button. Use it to arm and disarm your system, view live video from cameras placed in your home, change light settings and view real-time Web content, all from the full-color display.

  • Page 7: Home Screen

    Press the buttons on the Touch Screen Controller at any time to return to the Home Screen. Quick control for 3-Button Touch screen controller The Quick Control buttons, along the bottom of the...

  • Page 8: Arm

    1. Touch the [press to arm] button on the Home Screen. 2. Select [arm Stay] to arm the sensors on your doors and windows with an entry delay [arm Night]* with no entry delay. Select [arm away] to arm all sensors including motion sensors.

  • Page 9: Settings

    Manage account information, security secret word, connectivity and Touch Screen Controller Home Management View live video from in-home cameras, adjust lighting and thermostat settings and darken the Touch Screen Controller display. cameras View live video from cameras installed on your system.

  • Page 10: Information, Media & Entertainment

    Thermostat Adjust settings for thermostats installed throughout your home. 1. Touch the [Thermostat] app. 2. Change mode to Cool, Heat or Off. 3. When in Cool or Heat mode, use the toggles to change the setpoint. 4. Touch [Fan] to turn the fan On or Off.
  • Page 11 news/sports Displays news and sports headlines and brief stories. 1. Touch the [News] [Sports] app. 2. Choose from different categories using the bar at the top of the screen. 3. Touch a headline at the bottom of the screen to display the brief story.
  • Page 12 calculator Basic mathematical functions similar to handheld or desktop calculators. sudoku (Only available on certain Touch screen controllers) Challenge your mind and have fun at the same time. 1. Touch the [Sudoku] app. 2. Choose the level of difficulty — easy, medium or hard.

  • Page 13: Keychain Remote

    02 // KeYCHAin ReMote The wireless keychain remote gives you additional access to your system, enabling you to: • Check the current system status (armed, disarmed or not ready). [arm away] • Arm the system in mode [arm Stay] mode. •...

  • Page 14: Checking System Status

    Press the button for about 2 seconds to arm the system in [arm away] mode (the home is unoccupied). The LED flashes red once to indicate that it has contacted the system, then lights red for 1 second. The exit delay starts.

  • Page 15: Disarming The System

    Disarming the system Before entering the premises in armed state, press the button for about 2 seconds to disarm the system without entering the premises. The LED flashes green once to indicate that it has contacted the system, then lights green for 1 second indicating that the system is disarmed.

  • Page 16: Web Access

    WeB ACCess Access your interactive home security system through your personal, secure Web page. Check the status of your home, arm and disarm your system, schedule your thermostat, see live video of your home, view video clips and pictures, change settings and much more, from anywhere you have Internet access.

  • Page 17: Signing In

    Website summary Tab The Summary tab provides a snapshot overview of your entire system. From this page, you can view general status information about your home and security system, and access various tabs to change system settings. toolbar...

  • Page 18: Security

    security Indicates the overall status of your security system. To disarm the system: 1. Click the Security Status header when it is in the Armed state: [Security > Disarm] Or select on the toolbar. 2. Enter your 4-digit master code, and click [Disarm].

  • Page 19: Managing Security Zones

    If you have Enhanced Video Monitoring, it enables you to capture still pictures or video clips from cameras installed in your home. Web access continues on next page... questions? Learn more and watch How-To Videos at comcast.com/XFINITYHomeSupport...

  • Page 20: Viewing & Capturing Live Video & Snapshots

    Viewing & capturing live Video & snapshots To view live video from the cameras attached to your system and — if you have Enhanced Video Monitoring service — take snapshots or videos, [Cameras > [view Live Cameras] click or click Live video] on the toolbar.

  • Page 21: Managing Thermostats

    Managing Thermostats The current states of your thermostats are displayed on the Main Screen. To manage your thermostats: 1. On the Main Screen, in the Thermostat tool, click [view Thermostats]. [Thermostats > On the toolbar, click Thermostats]. The current temperature appears on the left of the screen.

  • Page 22: Scheduling Thermostats

    scheduling Thermostats You can schedule your thermostats so they’re automated for efficiency. If you already have Schedule rules set up that tell your thermostats what time to turn on or off, delete them first: • [rules > rules]. On the toolbar, click •...

  • Page 23: Managing Lights

    Managing lights The current state of your light settings is displayed on the Main Screen. To manage your lights: On the Main Screen, in the Lights tool, click [Manage Lights]. [Lights > Lights]. On the toolbar, click In the Lights tool, you can turn the lights on or off and set dimming percentage.

  • Page 24: Managing Rules

    For example, send an SMS notification if the front door does not open between 3:30pm and 5pm on Monday through Friday when the kids are expected home. Web access continues on next page... questions? Learn more and watch How-To Videos at comcast.com/XFINITYHomeSupport...
  • Page 25 To set a schedule rule: 1. Determine the start time for your schedule. Check the box if you would like to add an end time. 2. Determine if you want the schedule to repeat during the set times and then click the applicable days.

  • Page 26: Commonly Used Rules

    2:30pm. Who did my kids bring home with them? Keep an eye on who enters your home. Take a picture of the back door when it opens when your home is unarmed and you are away.
  • Page 27 Make sure your lights are on when you need them. How can i ensure my home is always well lit? Always return from work to a well-lit home with our Light Switch. Schedule your lights to turn on at sunset and off at sunrise every day.
  • Page 28 Get a text message or have a video clip automatically emailed when your door is opened. How long was the plumber in my home? Keep track of hours spent by contractors in your home with our Door Sensor. Receive a text message when your front door opens or closes between 8:30am and 4:30pm.

  • Page 29: Managing Touch Screen

    Managing Touch screen controller apps You can manage which apps are displayed on your Touch Screen Controller, configure them and determine how they are displayed only from the Subscriber Portal. [apps] Click on the toolbar. The apps at the top of the screen are those available to be added.
  • Page 30 Deleting Touch screen controller apps 1. From the Manage Apps screen, hover your cursor over the app. A label is displayed over the app. 2. Click [Delete]. A confirmation dialog is displayed. 3. Click [Delete app]. repositioning Touch screen controller apps Before You can change the order in which apps are displayed on the Touch Screen Controller.

  • Page 31: Mobile Access

    04 // MoBiLe ACCess The XFINITY™ Home app allows you to access a core set of security system functions using your iPhone, ® iPod touch, iPad or Android mobile device. ® ® ™ To launch the app, tap the XFINITY Home icon on...

  • Page 32: Home Screen

    XFINITY Home features. security To arm your security system: 1. On the Home Screen, tap [Security]. 2. To bypass any Home Security Zone, tap the respective zone and use the On/Off toggle. 3. On the Security screen, tap [press to arm].

  • Page 33: Cameras

    To view captured video clips or pictures from your cameras if you have Enhanced Video Monitoring: 1. On the Home Screen, tap [Cameras]. 2. From the list, tap the camera you’d like to access. The most recent captured image will appear.

  • Page 34: Lights

    Lighting and Appliances Controllers. 1. On the Home Screen, tap [Lights]. 2. If the light is [Off], tap the light to turn it [On]. 3. If the light is [On], tap the light to turn it [Off].

  • Page 35: History

    History View a log of events that have occurred in the system. 1. On the Home Screen, tap [History]. 2. Choose to view a history of recent events based on the following criteria: • All — All logged events • Alarm — Alarm events •...

  • Page 36: Browser Requirements

    BrOWser reQuIreMenTs The subscriber portal supports the following browsers: • Internet Explorer 8.0 or later • Firefox 16 or later • Chrome 23 or later • Safari 6 Adobe Flash is required.

  • Page 37: Notes

    notes questions? Learn more and watch How-To Videos at comcast.com/XFINITYHomeSupport...
  • Page 38 Copyright © 2013 iControl Networks, Inc. All rights reserved. iControl, iControl Networks, Powered by iControl and the iControl logos are trademarks of iControl Networks.

This manual is also suitable for:

Secure 300Secure 350

Table of Contents