Troubleshooting - Clarity XLC 3.4 User Manual

TROUBLESHOOTING

XLC3.4
Phone will not hold charge:
• Make sure the charging contacts on the handset and base
are free of dust and dirt. While unplugged, clean the contacts
with a soft cloth.
• Make sure IN USE / CHARGE light on the base is lit when the
handset is in the cradle.
• If necessary, replace the handset battery.
Difficulty in placing or receiving calls:
• Move closer to the base and try again.
• Make sure you have selected the correct dialing mode, tone or
pulse.
• Make sure the AC adapter is not plugged into a wall outlet with
other appliances. Disconnect for 5-10 seconds then
reconnect. Place the handset back on the base and reinsert
the AC adapter.
• Make sure the handset battery is fully charged.
Your handset screen is displaying "Searching...":
• Verify that the AC adapter is plugged into the base and into the wall
outlet.
• The handset is out of range or the power to the base is unplugged.
• Move closer to the base.
• Place the handset into the base until the screen returns to standby
mode. It will take approximately 5-10 seconds for the
handset to register to the base.
• Handset may need to be re-registered to the base manually.
Follow instructions on page 28.
Screen displays "Battery Low":
• Handset batteries are low on charge; return the handset to
the base to recharge the batteries.
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TROUBLESHOOTING
XLC3.4
TALK button is blinking green (fast pace):
• The base is trying to locate the handset; press TALK to end
the FIND paging process and return the handset to the base.
Base POWER light blinks green once every second:
• The power adapter may not be plugged in. Verify AC adapter
is plugged into proper wall outlet.
Base POWER light blinks green every five seconds:
• The power adapter may not be plugged in. Verify AC adapter
is plugged into proper wall outlet.
• The base batteries may be "low" (their charge). If necessary,
replace batteries.
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