Troubleshooting - Samsung SE-218BB Installation Instructions Manual

SE-218BB : Troubleshooting - Troubleshooting
Samsung Optical Disc Drive
Safety precautions Features

Troubleshooting

Troubleshooting
Caution: possible errors
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http://www.samsung-ODD.com
http://www.samsung.com
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file:///D|/0...ATION/05_SST/00_PROJECT/2012/SST12-016_SE-218BB_CD-Manual_19Langs_5Apr/01_Created/en/Troubleshooting.html[4/11/2012 11:14:25 PM]
How to install How to use
Troubleshooting
General problems
Problem
The Eject button is
not working
correctly.
No sound from an
audio disc.
The computer does
not recognize the
drive.
The system does not
read the disc.
See Help on our website and the
How to store and clean Troubleshooting
Make sure that the drive is on.
If the disc still does not eject with the power on, remove
the USB cable and insert a pin into the emergency eject
hole to open.
Make sure that the sound card is operational.
Examine the disc and wipe the surface of the disc clean
before use.
Make sure that the USB cable is connected correctly
between the computer USB port and the drive.
This can be a problem with your operating system
software. Try to reinstall the operating system.
Make sure that the system detects the drive.
Make sure that you use a disc type that is supported by the
drive.
Make sure that the LED indicator blinks.
Make sure that you inserted the disc with the label facing
up.
Make sure that you use the correct program to play the
disc.
Make sure that the disc is clean.
Examine the drive for congealing.
Make sure that the region code of the drive matches the
region code of the disc.
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