Troubleshooting - Transcend Wi-Fi SD User Manual

Troubleshooting

1. I can't see the Wi-Fi SD network on my device.
A: Check that Wi-Fi connectivity is enabled on your device. Also, please check
the power status of your camera. The Wi-Fi signal cannot be launched when
camera battery level is too low. Additionally, if the default startup mode is set to
Internet Mode then the Wi-Fi SD card will first search for the hotspots listed in the
Internet Mode Settings before automatically switching to Direct Share Mode.
Please wait around one minute for the network to appear.
2. I can't connect wirelessly to the Wi-Fi SD network.
A: Turn your camera off, reinsert the Wi-Fi SD card, and then power on the
camera. Please also check the number of devices currently connected to the Wi-
Fi SD card. The Wi-Fi SD card can connect to up to 3 devices at the same time.
3. I forgot the username and password. How do I access Wi-Fi SD settings?
A: Please update firmware to reset defaults. The default username and password
are both reset to admin (all lower case)
4. How do I turn off the Wi-Fi SD card?
A: Simply turn off your camera. All Wi-Fi SD card functions will be disabled.
5. How many devices can connect to Wi-Fi SD simultaneously?
A: Up to 3 devices can connect to the Wi-Fi SD card at the same time.
6. Can the Wi-Fi SD card work in my camera?
A: Please go to
up-to-date list of compatible cameras.
7. Wi-Fi SD connection speed is slow.
A: Wireless performance depends on environment and distance from device or
hotspot. To obtain the best possible connection speed, you can experiment with
the following:
‧ Make sure your camera has adequate power.
‧
Try adjusting the location and orientation of the Wi-Fi SD card.
8. Can I change the default photo download path for my Android device?
http://www.transcend-info.com/Products/Compatibility/
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