Troubleshooting; Replacing The Pen Batteries - Silvercrest Digital Pen User Manual And Service Information

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Troubleshooting

Problem
The device is not recog-
nised.
No pen or mouse symbol
is shown on the base unit
display

Replacing the pen batteries

The warning symbol (
be inserted with the correct polarity.
Proceed as follows:
34
Possible cause
No USB connection
• The pen batteries are
empty.
• The pen is not near the
base unit
) on the pen informs you that the batteries must
1. Unscrew the battery compartment cap (H).
2. Remove the used batteries.
3. Insert two batteries type SR41. The plus pole (+)
of both batteries must always point upwards!
4. Screw the battery compartment cap on again.
Remedy
Check the USB connec-
tion.
Remove and reinsert the
USB connector. You can
also try using a different
USB socket on your
computer.
• Replace the pen batter-
ies.
• Move the pen closer to
the base unit
Silvercrest DGP1000