Paper Save ........... 1.21 Power Save ........... 1.22 NSTALLING OFTWARE Chapter 2: About Samsung Software ........2.2 MFP Driver ............. 2.2 SmarThru Software ......... 2.2 OCR Software (AnyPage Lite) ......2.2 System Requirements .......... 2.3 Installing Samsung Software ......... 2.4 Configuring Fax and Internet Gates ......
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Printing a Document ..........5.2 Printer Settings ........... 5.3 Accessing Printer Settings ........ 5.3 Printer Properties Tabs ........5.4 Printer Properties Buttons & Icons ....5.12 CANNING Chapter 6: Scanning using the Samsung SmarThru ....6.2 Scanning Process with TWAIN-enabled Software ..6.4...
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AINTENANCE Chapter 7: Cleaning the Scan Unit ......... 7.2 Expected Cartridge Life ........7.3 Replacing the Toner Cartridge ....... 7.3 Setting to Notify Toner Low ........7.7 Cleaning the Drum ..........7.8 Replacing the Drum Cartridge ....... 7.8 Consumables and Replacement Parts ....7.11 ROUBLESHOOTING Chapter 8: Document Jams ...........
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Important Precautions and Safety Information When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 1. Read and understand all instructions. 2. Use common sense whenever operating electrical appliances. 3.
14. Unplug the product from the telephone jack, PC and AC wall outlet, and refer servicing to qualified service personnel under the following conditions: • When any part of the power cord, plug, or connecting cable is damaged or frayed. •...
However, it is advisable that the product be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Samsung dealer. Power Saver This product contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Radio Frequency Emissions FCC Information to the User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
The Telephone Company may make changes in its communications facilities, equipment operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing,...
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USOC RJ-11C. Declaration of Conformity (European Countries) Approvals and Certifications The CE marking applied to this product symbolises Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the...
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Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance.
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: You must earth this machine. MPORTANT WARNING The wires in the mains lead have the following colour code: • Green and Yellow: Earth • Blue: Neutral • Brown: Live If the wires in the mains lead do not match the colours marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by the letter `E', or by the safety `Earth symbol' or coloured green and yellow or green.
ETTING STARTED Thank you for purchasing Samsung multifunctional product. This product provides printing, copying, scanning, and faxing (SCX-5312F only) functions! This chapter provides step-by-step instructions on setting up the product, and installing the software. This chapter includes: • Unpacking • Component Location •...
Unpacking Remove the shipping tapes from the front, back, and sides of the prodcut. Tape Remove the label completely from the scanner module by pulling it straight, and the scan unlock switch automatically moves to the unlock position ( Scanner module : To scan or copy a document, the switch must be on that position.
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Ensure that you have the following: USB Cable AC Power Cord TAM Lead Telephone Line Cord (For SCX-5312F only) (For SCX-5312F UK only) This User’s Guide, SmarThru User’s Guide, Facsimile User’s Guide Software CD (SCX-5312F only) Quick install Guide Starter Toner Cartridge Drum Cartridge *.
Component Location Take a moment to familiarise yourself with the main components of your product. Front View Document Automatic Guides Document Feeder Document Control Panel Input Tray (See page 1.6. SCX- 5312F. See page 1.9 for Document SCX-5112.) Output Tray Paper Guides Bypass Tray Scanner Module...
Rear View Document Cover (Automatic Document Connector Feeder) Document Glass Telephone Connections (available in SCX-5312F only) Paper Cassette AC Power Cord Connector Parallel Connector Power Switch USB Connector Paper Exit Extension ETTING STARTED...
Control Panel Functions SCX-5312F Use to store frequently dialed fax number and dial them with a touch of the buttons. Also use System Data System ID Date & Time System Setup Memory Clear Delay TX Memory TX Priority TX Polling...
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When an error occurs, the lamp in the corresponding location on the Status map turns on as well as the error indicator, and the error message appears on the display so that you can locate the error. For details on the meaning of the error messages, see page 8.11.
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Allows you to save toner by using less toner to print a document. Allows you to save power by reducing power consumption when not printing. Allows you to save paper by printing 2 pages on a single sheet of paper (available in the Copy mode only).
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SCX-5112 When an error occurs, the lamp in the corresponding location on the Status map turns on as well as the error indicator, and the error message appears on the display so that you can locate the error. For details on the meaning of the error messages, see page 8.11.
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Use to adjust the contrast of the documents for the current copy job. Use to select the text type for the current copy job. Use to specify the paper tray you want to use in the Copy mode. Use to collate the copied documents. Use to print the original image to fit to the page (Auto Fit) or to print multiple copies on a single page (Clone).
: Without connecting the cord to the port, you cannot use the ADF. If you have SCX-5112: Skip this step and proceed to step 3. If you have SCX-5312F: Connect the supplied telephone line to the LINE jack and the other end to the wall jack. 1.11...
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If you want to use your product for receiving both faxes and voice calls, you will need to connect a telephone and/or answering machine to your product. Plug the cord of your extension phone or answering machine into the EXT jack. UK users should plug the cord of the extension phone into the supplied TAM lead and plug the cord of the TAM lead into the EXT jack on the back of your product.
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Connect the USB cable which came with your product. If you want to use a parallel printer cable, purchase only IEEE-1284 compliant parallel cable and connect it to the parallel connector on your product. • To connect the printer to the parallel port of the computer requires a certified parallel cable.
Installing Drum and Toner Cartridges Pull the release lever to open the side cover. : Ensure that the side cover is always open before AUTION opening the front cover. Open the front cover. If the cartridge locking lever is on the lower position, turn the lever upward until it locks into place.
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Remove the drum cartridge from its bag and slide it into the product firmly until it locks into place completely. Remove the starter toner cartridge from its bag. Gently shake the cartridge to loosen the toner. Thoroughly shaking the cartridge will assure maximum copies per cartridge.
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Turn the cartridge locking lever downwards until it locks into place. Close the front cover and the side cover : When the drum or toner cartridge need to be replaced, the display indicates the corresponding message with the error indicator. Refer to the list of error messages on page 8.11. To replace the drum and toner cartridges, see page 7.8 and page 7.3 repectivly.
Turning the Product On Plug one end of the supplied three-wire electrical grounding type cord into the AC socket on the product and the other end into a properly grounded AC outlet. Turn on the power switch. “WARMING UP PLEASE WAIT” appears on the display indicating the product is on.
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Push down on the pressure plate until it locks in position. Adjust the rear paper guide to the desired paper length. It is preset to Letter or A4 size depending on country. To load another size, lift and insert the rear guide into the corresponding position.
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Ensure that the paper corners are under the corner snubbers. Corner snubber Do not fill above the max fill line. Max Fill Line While squeezing the side guide as shown, move it toward the stack of paper until it lightly touches the side of the stack.
Setting the Paper Size After loading paper in the paper cassette, you have to set the paper size using the control panel buttons. These settings will apply to the Copy mode only. In PC printing mode, you have to select the paper size in the application program you use. Press Menu/Exit and then System Data from the one- touch dial keypad.
Using Save Mode Toner Save Toner Save feature allows the printer to use less toner on each page. Activating this mode will extend the life of the toner cartridges two times longer than normal mode, but will reduce the print quality. To turn the Toner Save mode on, take the following steps: Press SAVE Toner.
Power Save The Power Save mode allows the printer to reduce power consumption when it is not in actual use. To turn the Power Save mode on, take the following steps: Press SAVE Power. The display shows the current setting on the bottom line.
NSTALLING OFTWARE This chapter provides information on installing the supplied Samsung software. You must install the Samsung software to use your product as a printer and scanner. The topics included in this chapter are: • About Samsung Software • System Requirements •...
About Samsung Software You must install the SmarThru CD-ROM after you have setup your product and connected it to your computer. The SmarThru CD-ROM includes the following: • MFP Driver • SmarThru Software • OCR Software (AnyPage Lite) MFP Driver To use your product as a printer and scanner, you must install the MFP driver.
System Requirements Before you begin, ensure your system meets the minimum requirements. Supported Operating System Windows 95 OSR2/Windows 98/Windows 98 SE/Windows Me/ Windows NT 4 Workstation or Server with Service Pack 3/ Windows 2000 Professional or Advanced Server/Windows XP Home edition or Professional. Minimal Requirements •...
Run. Type X:Autorun.exe, replacing “X” with the letter of your drive, and click OK. If you are asked to select the language, choose the desired language. Click Install the Samsung Software on your PC. Installs the Samsung Software on your PC.
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The SmarThru installation supports three types of setup: •Typical: Program will be installed with the most common options and is recommended for most users. •Compact: Only the MFP driver will be installed. •Custom: You may choose the options you want to install. Recommended for advanced users.
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You can choose SmarThru networking option. This feature allows you to share the modems on your computer and the product as a scan device via a network or to access these shared devices located on other computers. Stand-alone configuration does not allow you to use any networking features such as Remote Fax or Remote Scan service.
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Click Next. When the installation is completed, shut down and restart your computer. If your computer does not shut down and restart automatically, you must shut it down manually and restart it before the changes will be saved. : When you install the software, the Digital Signature Not Found window appears in Windows 2000 and Windows XP.
Configuring Fax and Internet Gates If you select SmarThru networking Server option (see page 2.6), when your computer restarts after the Samsung software has installed, you will be prompted to configure the fax and Internet gates allowing you to send and receive faxes and e-mails on the SmarThru system.
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Enter your name and e-mail address, then click Next. The e-mail address has been assigned to you by your Internet service provider. Enter the addresses of your incoming and outgoing mail servers. Choose the incoming mail server type, then click Next.
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Enter your account name and password to access your Internet mail server, then click Next. Your Internet service provider will be able to provide you with this information. Enter the account record name, then click Next. 2.10 NSTALLING OFTWARE...
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Click Finish to quit the wizard and enable Internet e-mail service. : If you wish, you can reconfigure the Internet gate later by using SmarThru Configuration. For details, refer to the SmarThru User’s Guide. 2.11 NSTALLING OFTWARE...
If you want to uninstall the scan driver, select TWAIN Driver Uninstaller. If you want to uninstall the printer driver, select Samsung SCX-5x12 Series Driver Uninstall. If you want to uninstall the Remote Control Panel, select Uninstall SCX-5x12 Series Remote Control Panel.
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When your computer confirms your selection, click Yes. The selected printer driver and all its components are removed from your computer. When the uninstallation is done, click OK. The message box recommends you restart your computer. Click OK, then restart Windows. : If you want to install the printer driver or the scan driver using the SmarThru CD-ROM, make sure that you select the Setup Type to Compact.
Uninstalling Samsung SmarThru From the Start menu, select Programs. Select Samsung SmarThru, then select SmarThru 3 Uninstall. When your computer asks you to confirm your selection, click Yes. The Uninstall Options dialogue box appears. Uninstall options are: •Backup and delete: Backs up all your data and options to a safe place.
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Follow the on-screen instructions to complete the un- installation. The SmarThru software and all components will be removed. When uninstalling is done, click OK. The message box recommends restarting your computer. Click OK. Shut down and restart your computer to complete the un- installation process and save your changes.
OK. If you are asked to select the language, choose the desired language. Click Uninstall the Samsung Software on your PC. Follow the on-screen instructions to complete un- installation. You must shut down and restart your computer before any changes you have made will take affect.
APER ANDLING This chapter introduces you to the basics of selecting print media and loading print media into your product. This chapter includes: • Selecting Print Media • Paper Guidelines • Loading Paper in Cassette • Using the Bypass Tray •...
Selecting Print Media Always use print media that meets the guidelines for use with this product. Using a print media that is not recommended may cause paper jams or print quality problems. Media Size Input Sources and Capacities Input Source/Capacity Media Size Paper Cassette Bypass Tray...
Paper Guidelines When selecting or loading paper, envelopes, or other special media, keep these guidelines in mind: • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. • Use only high quality copier grade paper. Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough.
• Store unused media at temperatures between 59 F and 86 C to 30 C). The relative humidity should be between 10% and 70%. • Do not load more than 10 sheets of special media into the Bypass Tray at a time. •...
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You can load letterhead paper with the design side facing up. The top edge of the sheet with the logo should be placed at the right side. For details on loading paper in the cassette, see page 1.17. After loading paper in the cassette, you have to set the correct paper size using the control panel buttons.
Using the Bypass Tray The Bypass tray is located at the right side of your product. It can be closed when you are not using it, making the product more compact. Use the bypass tray to print transparencies, labels, envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper cassette.
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To load print media in the Bypass tray: Lower the Bypass tray, located on the right side of the product. Unfold the paper support extension as shown. Paper support Bypass tray Prepare a stack of paper or envelope for loading by flexing or fanning them back and forth.
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Adjust the paper guide to the width of the stack of print material. Make sure that you have not loaded too much print media. The stack should be under the max. fill line. The print media buckles if you load a stack that is too deep, or push it in too far.
These settings will apply to the Copy mode, and the Fax mode (SCX-5312F only). In PC printing mode, you have to select the paper size in the application program you use.
OPYING This chapter provides step-by-step instructions for copying documents. This chapter includes: • Loading Paper for Copy Output • Selecting Paper Tray • Making Copies from the Automatic Document Feeder • Making Copies on the Document Glass • Setting Copy Options •...
After loading print media for copy output, you have to select the paper tray you will use for the copy job, and the fax job (SCX-5312F only). Press Paper Tray. The current setting appears on the bottom line of the display.
Make sure that the bottom of the document stack matches the paper size marked on the ADF. Document guides SCX-5312F users should verify that the product is in the Copy mode. If necessary, press Mode/Enter to change the mode into the Copy mode. In the Copy mode, the LCD...
Press Copy/Start to begin copying. The display shows the copy processing. : Dust on the ADF glass may cause the black lines on the printout, so keep it always clean. Making Copies on the Document Glass If you want to make copies from booklet, pamphlet, transparencies, or documents having other unusual characteristics, use the document glass to load document.
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The slanted cover may cause heavy exposure of the light when scanning. SCX-5312F users should verify that the product is in the Copy mode. If necessary, press Mode/Enter to change the mode into the Copy mode. In the Copy mode, the LCD...
Setting Copy Options The following buttons on the control panel let you make all the basic copy options: contrast, image type, number of copies and copy size. Use the buttons before pressing Copy/Start when you make copies. Image Image setting is used to improve the copy quality. To select the image type, take the following steps: Press Image.
Using the Set ( ) button, you can select the number of copies, from 1 to 999. Press Set ( ). The triangle symbol on the middle of the top line heads for the number of copies. Enter the number of copies using the number keypad. The selected number appears on the display.
Make sure that you have selected the required paper tray. See page 4.2. To enter the special copy mode, SCX-5312F users should press Special Copy in the Copy mode (see page 4.5) and SCX-5112 users should press Autofit/Clone.
Make sure that you have selected the required paper tray. See page 4.2. To enter the special copy mode, SCX-5312F users should press Special Copy in the Copy mode (see page 4.5) and SCX-5112 users should press Autofit/Clone.
Duplex Copy Duplex copy allows you to print on both sides of the paper. Duplex copy is available only when you load documents in the ADF. Before printing in the duplex mode, decide on which edge you will bind your finished document. The binding options are: LONG EDGE, which is the conventional layout used in book binding.
Make sure that you have selected the required paper tray. See page 4.2. To enter the collation copy mode, SCX-5312F users should press Special Copy in the Copy mode (see page 4.3). Press Special Copy repeatedly or use the navigtion buttons until “COLLATION”...
RINTING Read this chapter to learn how to select and load print media and how to use the print settings. This topics included in this chapter are: • Printing a Document • Printer Settings...
Choose Print or Print Setup from the File menu. Make sure that Samsung SCX-5x12 Series PCL 6 is selected as your default printer. Click Properties or Setup if you want to make any adjustments that are appropriate for printing your document.
OK to start the print job. Printer Settings You can use the product with all your Windows 95/98/Me/2000/ XP or Windows NT 4.0 applications. Be sure to set Samsung SCX-5x12 Series PCL 6 as the default printer for all your Windows operations.
• Select the File > Print > Properties or File > Print Setup command from within any Windows application. • Select Samsung SCX-5x12 Series PCL 6 printer from the Printers folder, click the right mouse button, then select Document Defaults from the drop-down list.
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Paper Tab Use the Paper tab to select what size of paper you have in your printer, the orientation, the number of copies to print, etc. Click on the box to put a check mark to use the different paper source for the first page.
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When you print with the resolution of 300, 600, 1200 dpi class, some printed characters or images can appear they have jagged or uneven edges. Set this Samsung Resolution enhancement Technology (SRT) option to improve the print quality of you text and image and make the characters and images appear smoother.
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Output Tab The Output tab provides options for you to adjust how the document will appear on the printed page. The Output Mode Type options includes Multiple Pages per Side, Booklet Printing, Fit to Page, Poster and Duplex printing. Multiple Pages per Side Choose the Multiple Pages per Side option to print multiple pages on a single sheet of paper Select the number of page you want to print per sheet...
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Booklet Printing The Booklet Printing option allows you to print a document out as a booklet. Once your document prints, fold the pages in half and staple the pages. Fit to Page Choose this option to scale your print job to any selected paper size regardless of the logical document size.
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Poster Choose the Poster option to enlarge the printed document. To determine the scaling factor, select the style. You can choose from: 2x2, 3x3, or 4x4. For example, if you select 2x2, the output will be automatically stretched to cover 4 physical pages. RINTING...
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Duplex Printing Choose the Duplex option from the Output tab to print the document on both sides of the paper. Choosing Long Edge lets you have the binding orientation along the long edge of the paper as in a megazine. Choosing Short Edge lets you have the binding orientation along the short edge of the paper as in a calendar.
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Watermartk Tab The Watermark tab allows you to create a background image of text to print on each page of your document. Watermarks are useful for printing identifying information on a document, information such as “DRAFT” or “CONFIDENTIAL”, or perhaps the name of your company or department. By changing the watermark settings, you can create faint watermarks that are not intrusive to a document, or bold watermarks to call attention to specific information.
The About tab gives you the program version number. If you click on the globe image on the window, you will be connected to the Samsung web site provided you are an internet user. Printer Properties Buttons & Icons • Click OK when done reviewing or making changes.
Then you can fax or e-mail the files, display them on your web site, or use them to create projects that you can print out using Samsung SmarThru software which came with your product.
Feed the document(s) to be scanned face up into the ADF. Place a single document on the document glass face down then close the cover. Once you installed Samsung software, you see the SmarThru icon on the desktop window. Double-click the SmarThru 3 icon.
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The Scan Wizard lets you use the following services: •Scan Lets you scan the original documents and save them in the Image Manager of the Samsung SmarThru system. The Image Manager is an image database manager and image editor program.
Click the desired service. The Samsung Scan Manager for the selected service opens. Adjust the scan settings. You can use the Help button to get on-line help. To start scanning, click Scan. For further information, please refer to the SmarThru User’s Guide which came with your product.
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This chapter includes: • Cleaning the Scan Unit • Expected Cartridge Life • Replacing the Toner Cartridge • Setting to Notify Toner Low (Available in SCX-5312F only) • Cleaning the Drum • Replacing the Drum Cartridge • Consumables and Replacement Parts...
Cleaning the Scan Unit Keeping the scan unit clean helps ensure the best possible copies. We suggests that you clean the scan unit at the start of each day and during the day as needed. : Do not pour or spray water directly onto any part of AUTION the product.
Expected Cartridge Life The life of your toner cartridge depends on the amount of toner used in each print job. For instance, when you print a typical business letter with about 5% page coverage, you can expect a toner cartridge life of approximately 6,000 pages. The actual number may vary according to the print density of the page you print.
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Open the front cover. Turn the cartridge locking lever upwards to release the toner cartridge. Pull the toner cartridge out and gently shake the cartridge to distribute the toner evenly inside the cartridge. : If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water.
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Reinstall the cartridge and turn the cartridge locking lever downwards. Close the front cover, then the side cover. The display shows “NEW TONER? 1.YES 2.NO”. Select “NO” by pressing 2. The product returns to Standby mode. This is typically successful one time only. When the toner eventually runs out, only blank pages will print when a print job is sent, or when a fax is received.
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Pull the used cartridge out. : Help the environment by recycling your used toner cartridge. Refer to the recycling brochure packed with the toner cartridge for details. Shake the new toner cartridge horizontally four or five times. Save the box and the cover for shipping. Slide the new toner cartridge in until it locks in place.
Setting to Notify Toner Low (Available in SCX-5312F only) If you have set this NOTIFY TONER LOW menu option to “ON”, when the toner cartridge needs to be replaced, your product automatically sends a fax to your service company or the dealer to notify them that your product requires a new toner cartridge.
Before setting the cleaning procedure, make sure that paper is loaded in the product. SCX-5312F users should press Menu/Exit then Maintenance from the one-touch dial keypad. SCX-5112 users should press Menu then press until “MAINTENANCE”...
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Turn the cartridge locking lever upwards to unlock the toner cartridge, then pull the toner cartridge out. : The toner cartridge must be removed to replace the drum cartridge. Pull the used drum cartridge. : Help the environment by recycling your used drum cartridge.
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Reinstall the toner cartridge, then lock the lever. : If your machine automatically recognises the replaced cartridge, you can skip following 6 and 7 steps. Close the front cover and the side cover. The LCD displays “NEW DRUM? 1.YES 2.NO”. Select “YES”...
75,000 Fuser Unit 75,000 The purchase the consumables and replacement parts, contact Samsung dealer or the place where you bought your product. We strongly recommed that items (expect for the print cartridge) be installed by a trained servicer. 7.11 AINTENANCE...
‘ ROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Document Jams • Paper Jams • LCD Error Messages • Solving Problems...
Document Jams If a document jams while it is feeding through the ADF, “DOCUMENT JAM” appears in the display. Details for clearing the three types of document misfeeds are given below. Input Misfeed Open the ADF top cover. Pull the document gently to the right and out of the ADF. Close the ADF top cover.
Exit Misfeed Open the document cover and turn the release knob to remove the misfeed documents from the exit area. Close the document cover. Then feed the documents back into the ADF. Roller Misfeed Open the document cover. Turn the release knob so that you can easily seize the misfed document, and remove the document from the ADF or the feed area by carefully pulling it rightwards using both hands.
Paper Jams If paper jams occur, “PAPER JAM” appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly. Paper Feed Area If jammed in the paper feed area, “PAPER JAM0” appears in the display.
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If there is any resistance, and the paper does not move immediately when you pull, stop pulling. Then: Pull the release lever to open the side cover. : Do not touch the shiny drum cartridge surface. Scratches or smudges will result in poor copy quality. Carefully remove the misfeed paper in the direction shown.
Fuser Area If jammed in the fuser area, “PAPER JAM 1” appears in the display. : The fuser area is hot. Take care when removing paper from the product. Press the release lever to open the side cover. Pull down on the fuser lever as shown below. This will release pressure on the paper.
Push up on the fuser lever, then close the side cover. Paper Exit Area If jammed in the paper exit area, “PAPER JAM 2” appears in the display. Press the release lever to open the side cover. Open the front cover. ROUBLESHOOTING...
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Pull down on the fuser lever. This will release pressure on the paper. Turn the jam remove lever in the direction of the arrow to move the paper to the exit area, then gently pull the paper out through the exit area. Push up on the fuser lever.
Turn the jam remove lever back to the original position. Close the front cover and the side cover Duplex Jam If paper jam occurs in the duplexer, “DUPLEX JAM” appears in the display. Press the release lever to open the side cover. Remove the jammed paper.
Bypass Jam “BYPASS JAM” appears in the display when the machine does not detect paper in the bypass tray due to no paper or improper paper loading when you try to print using the bypass tray. “BYPASS JAM” also may occur when the paper is not properly fed into the machine through the bypass tray.
HEATTING ERROR persists, please call for service. OVER HEAT INVALID You have used You must use a Samsung- CARTRIDGE unauthorised cartridge. approved cartridge. Try again. If failure persists, wait Your product cannot an hour or so for the line to clear, connect with the remote then try again.
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Either delete unnecessary documents, or retransmit after MEMORY FULL The memory is full. more memory becomes available, (for SCX-5312F only) or split the transmission into more than one operation. The remote fax mahine Try again. Make sure the remote NO ANSWER has not answered after machine is operational.
Display Meaning Solution The toner cartridge has Replace with a new toner TONER EMPTY run out. The product cartridge. See page 7.3. stops. Take out the toner cartridge and The toner is almost gently shake it. By doing this, you TONER LOW empty.
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Condition Suggested solutions Ensure that original is positioned correctly on document glass. Copy image is skewed. Check that copy paper is loaded correctly. Ensure that the original is face down on the Blank copies. document glass or face up in the ADF. Replace the paper in the cassette with paper from a new package.
Printing Problem Solution Chart Condition Probable cause Suggested solutions The IEEE-1284 parallel cable or USB cable is Check the cable connection.. not connected properly.. Check the cable with a computer The IEEE-1284 parallel and printer that work. If printing is cable or USB cable is still not possible, replace the cable.
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Condition Probable cause Suggested solutions Change the USB mode to “SLOW.” To do so, take the following steps: 1. Press Menu/Exit then System Setup from the one- touch dial keypad. SCX-5112 users should press Menu then Enter. When printing When the USB mode is 2.
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Condition Probable cause Suggested solutions Use only paper that meets the There is a paper quality specifications required by the problem. product. Irregular faded patches of print. Remove the toner cartridge and Toner may be unevenly shake it gently to evenly distribute distributed.
Fax Problem Solution Chart (Available in SCX-5312F only) Condition Suggested solutions The product is not Unplug the power cord and plug it in again. working, there is no display and the buttons Check that your socket is active. are not working.
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Condition Suggested solutions The fax machine sending you the fax may be faulty. The fax machine sending you a fax may have a dirty document glass. Clean the document glass, referring to The incoming fax has page 7.2. blank spaces or you received a poor-quality A noisy phone line can cause line errors.
Printing speed 12 pages per minute/A4 Print resolution 1200 dpi class Emulation language PCL 6 Facsimile Specifications (SCX-5312F only) Item Description Compatibility ITU-T Group 3, ECM Applicable line Public Switched Telephone Network(PSTN) or behind PABX MH/MR/MMR (ECM Mode) and JPEG for color fax...