Intel Server Board S5000PAL User Manual
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Intel Server Board S5000PAL User Manual

Intel server board user guide
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See also: Technical Product Specification , Installation Manual
®
Intel
Server Board S5000PAL
User's Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D31968-003

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  • Page 1 ® Intel Server Board S5000PAL User’s Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/ Products Intel Order Number D31968-003...
  • Page 2 Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur.

  • Page 3: Important Safety Instructions

    Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the ® Intel Server Deployment Toolkit 2.0 CD and/or at motherboards/server/sb/cs-010770.htm.
  • Page 4 重要安全指导 在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。 和/或 http://support.intel.com/support/motherboards/server/sb/CS-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information（《Intel 服务器主板与服务器机箱安全信息》）。 ® Intel Server Board S5000PAL User’s Guide...

  • Page 5: Warnings

    Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. ® Intel Server Board S5000PAL User’s Guide...
  • Page 6 ® Intel Server Board S5000PAL User’s Guide...

  • Page 7: Manual Organization

    This includes how to navigate through the BIOS Setup screens, how to perform a BIOS update, and how to reset the password or CMOS. Information about the specific BIOS settings and screens is available in the Intel 5000 Series Chipsets Server Board Family Datasheet. See Software"...

  • Page 8: Additional Information And Software

    Processor(s), memory DIMMs, hard drive, USB floppy drive, CD-ROM or DVD-ROM drive, RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/S5000PAL/ compat.htm.
  • Page 9 For diagnostics test software See also the Intel ® Intel Server Board S5000PAL User’s Guide Table 1. Additional Information and Software Use this Document or Software Spares and Configuration Guide Tested HardwareOperating Systems List Reference Chassis List Supported Processors...
  • Page 10 ® Intel Server Board S5000PAL User’s Guide...

  • Page 11: Table Of Contents

    If You Cannot Access Setup ...15 Setup Menus ...15 Upgrading the BIOS ...17 Preparing for the Upgrade ...17 Upgrading the BIOS ...18 Clearing the Password ...18 Clearing the CMOS ...19 Chapter 4: Hardware Installations and Upgrades ... 21 ® Intel Server Board S5000PAL User’s Guide...
  • Page 12 System Cooling Fans Do Not Rotate Properly ... 46 Drive Activity Light Does Not Light ... 46 CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ... 46 Cannot Connect to a Server ... 47 Problems with Network ... 47 ® Intel Server Board S5000PAL User’s Guide...
  • Page 13 Hard Drive(s) are not Recognized ...49 Bootable CD-ROM Disk Is Not Detected ...49 LED Information ...50 BIOS POST Beep Codes ...50 Appendix D: LED Decoder ... 53 ® Appendix E: Intel Server Issue Report Form ... 59 ® Intel Server Board S5000PAL User’s Guide xiii...
  • Page 14 ® Intel Server Board S5000PAL User’s Guide...
  • Page 15 Table 7. LED Information ...50 Table 8. POST Error Beep Codes ...50 ® Table 9. Error Beep Codes Generated by Intel Remote Management Module ...51 Table 10. POST Progress Code LED Example ...53 Table 11. Diagnostic LED POST Code Decoder ...54 ®...
  • Page 16 ® Intel Server Board S5000PAL User’s Guide...
  • Page 17 List of Figures ® Figure 1. Intel Server Board S5000PAL ... 1 Figure 2. Server Board Connector and Component Locations ... 4 Figure 3. BIOS Select Jumper... 5 Figure 4. Recovery Jumpers ... 6 Figure 5. Light Guided Diagnostic LEDs ... 7 Figure 6.
  • Page 18 ® xviii Intel Server Board S5000PAL User’s Guide...

  • Page 19: Chapter 2: Server Board Features

    Server Board Features ® This chapter briefly describes the main features of the Intel Server Board S5000PAL. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board.

  • Page 20: Table 2. Server Board Features

    1066- or 1333-MHz front side bus. Up to two 45nm 2P Dual-Core Intel codes S5000PALR and S5000XALR only. Up to two 45nm next generation Quad-Core Intel processors. Product codes S5000PALR and S5000XALR only. • Eight DIMM slots supporting stacked DDR2 533/667 MHz FBDIMM memory •...

  • Page 21: Connector And Component Locations

    Feature Server Management Connector and Component Locations ® Intel Server Board S5000PAL User’s Guide Table 2. Server Board Features ® Intel System Management Software V U S Description TP02071...

  • Page 22: Figure 2. Server Board Connector And Component Locations

    Main Power Connector AA. Dual Port USB 2.0 Header DD. SATA Port 0 GG. SATA Port 3 JJ. SATA SW RAID 5 Activation Key Connector MM. Chassis Intrusion Switch Header PP. Serial A Header ® Server Board S5000PAL User’s Guide...

  • Page 23: Configuration Jumpers

    Jumper Name BIOS Select ® Intel Server Board S5000PAL User’s Guide Jumper Purpose If pins 1-2 are jumpered, the BIOS in the lower bank will be selected on the next reset. These pins should be jumpered on 2-3 for normal operation.

  • Page 24: Figure 4. Recovery Jumpers

    These pins should be jumpered on 1-2 for normal operation. If pins 2-3 are jumpered, BMC Force Update Mode is enabled. These pins should be jumpered on 1-2 for normal operation. Figure 4. Recovery Jumpers Jumper Purpose ® Intel Server Board S5000PAL User’s Guide TP02080...

  • Page 25: Intel Light Guided Diagnostics

    Except for the ID LED, the status LED, and the 5V standby LED, the LEDs turn on (amber) only if a failure occurs. ® Intel Server Board S5000PAL User’s Guide POST Code LEDs D E F CPU 2 Socket Figure 5.

  • Page 26: Back Panel Connectors

    Back Panel Connectors Mouse Serial Port B NIC 2 (10/100/1000 Mb) USB Port 6 Keyboard NIC 1 (10/100/1000 Mb) Video USB Port 5 Figure 6. Back Panel Connectors Intel TP02081 ® Server Board S5000PAL User’s Guide...

  • Page 27: Raid Support

    To enable RAID 5, this activation key is placed on the SATA Key connector that is located at the left side of the server board. For information on how to install the Intel RAID Activation Key AXXRAKSW5 accessory to enable RAID 5, see the documentation that is included with the accessory kit.

  • Page 28: Hardware Requirements

    Up to two Quad-Core Intel front side bus. Up to two 45nm 2P Dual-Core Intel S5000XALR only. Up to two 45nm next generation Quad-Core Intel S5000PALR and S5000XALR only. For a complete list of supported processors, see the links under and Software."...

  • Page 29: Memory

    DIMM pair C1 and D1. A four DIMM configuration should be populated as A1 and B1; C1 and D1. See example. ® Intel Server Board S5000PAL User’s Guide Channel A Channel C Channel B Channel D...

  • Page 30: Memory Sparing And Mirroring

    DIMMs installed. Since the data is duplicated across DIMMs, it means that up to one-half of the installed DIMMs are actively in use at any one time. The remaining DIMMs are used for mirroring. Figure 8. Four DIMM Configuration Example Intel TP02327 ® Server Board S5000PAL User’s Guide...

  • Page 31: Power Supply

    The Intel RAID Activation Key AXXRAKSW5 can be purchased and installed to enable RAID 5 support on your server board. An Intel the SATA RAID 5 Key connector. Installation instructions for the RAID Activation Key are included with the accessory.

  • Page 32: Intel ® Local Control Panel

    ® Intel Local Control Panel ® The Intel Local Control Panel provides enhanced system control by utilizing a LCD display, which provides additional controls and indicators beyond the standard control panel. ® Intel Server Board S5000PAL User’s Guide...

  • Page 33: Chapter 3: Server Utilities

    If a value cannot be changed for any reason, the feature's value field is inaccessible. “Additional Information and Software” "Clearing the ® for a link to the Intel 5000 CMOS".

  • Page 34: Table 4. Setup Menu Key Use

    If "No" is selected and the <Enter> key is pressed, or if the <Esc> key is pressed, the user is returned to where they were before <F9> was pressed without affecting any existing field values. ® Intel Server Board S5000PAL User’s Guide...

  • Page 35: Upgrading The Bios

    Note: Do not skip step 2. You will need these settings to configure your computer at the end of the procedure. ® Intel Server Board S5000PAL User’s Guide Table 4. Setup Menu Key Use Description Save and Exit - Pressing <F10> causes the following message to...

  • Page 36: Upgrading The Bios

    3. Move the jumper from the normal operation position, Password Clear Protect, at pins 1 and 2 to the Password Clear Erase position, covering pins 2 and 3. for a link to the update software. ® Intel Server Board S5000PAL User’s Guide “Additional...

  • Page 37: Clearing The Cmos

    3. Move the jumper from the normal operation position, CMOS Clear by BMC, at pins 1 and 2 to the CMOS Clear Force Erase position, covering pins 2 and 3. ® Intel Server Board S5000PAL User’s Guide BMC Force Disable Enable J1D1 Figure 9.

  • Page 38: Figure 10. Clear Cmos Jumper

    7. Reconnect the AC power and power up the system. 8. The CMOS is now cleared and can be reset by going into the BIOS setup. BMC Force Update Mode Disable Enable J1D1 Figure 10. Clear CMOS Jumper ® Intel Server Board S5000PAL User’s Guide TP02080...

  • Page 39: Chapter 4: Hardware Installations And Upgrades

    Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the at the beginning of this manual. Tools and Supplies Needed • Phillips* (cross head) screwdriver (#1 bit and #2 bit) • Needle nosed pliers •...

  • Page 40: Figure 11. Installing The Memory

    Make sure the clips are firmly in place. Figure 11. Installing the Memory DIMM B2 DIMM C1 Socket Socket DIMM B1 DIMM C2 Socket Socket DIMM A2 DIMM D1 Socket Socket DIMM A1 DIMM D2 Socket Socket TP02072 ® “Intel Server Board S5000PAL User’s Guide”...

  • Page 41: Removing Dimms

    Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily. ® “Intel Server Board S5000PAL User’s Guide” “Safety Information”. “Additional Information and...

  • Page 42: Installing The Processor

    Note: Do not touch the socket pins; they are very sensitive and easily damaged. Figure 12. ILifting the Processor Socket Handle Figure 13). Figure 13. Installing the Processor “Safety Information”. Figure TP02074 TP02075 ® “Intel Server Board S5000PAL User’s Guide” 12).

  • Page 43: Figure 14. Removing The Socket Cover

    Note: Retain the protective socket cover for use when removing a processor that will not be replaced. 9. Lower the CPU load plate and lower the socket lever completely. ® “Intel Server Board S5000PAL User’s Guide” Figure Figure 14. Removing the Socket Cover 14). TP02076...

  • Page 44: Installing The Heat Sink(S)

    5. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover. TP02077 Figure 15. Installing the Heat Sink ® “Intel Server Board S5000PAL User’s Guide”...

  • Page 45: Removing A Processor

    10. Raise the CPU load plate. 11. Remove the processor. 12. If installing a replacement processor, see install the protective socket cover over the empty processor socket and reinstall the chassis cover. ® “Intel Server Board S5000PAL User’s Guide” “Safety Information”. “Installing the Processor”. Otherwise,...

  • Page 46: Replacing The Backup Battery

    Varning: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Varoitus: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ® “Intel Server Board S5000PAL User’s Guide”...

  • Page 47: Figure 16. Replacing The Backup Battery

    8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 9. Close the chassis. 10. Run Setup to restore the configuration settings to the RTC. ® “Intel Server Board S5000PAL User’s Guide” “Safety Figure 16. Replacing the Backup Battery Information”. TP02079...
  • Page 48 ® “Intel Server Board S5000PAL User’s Guide”...

  • Page 49: Appendix A: Getting Help

    Telephone All calls are billed per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time without notice). Before calling, fill out an on the following pages.

  • Page 50: Latin America

    Easter Island..Contact AT&T USA at 800 800 311. Once connected, dial 800 843 4481 Mainland and Juan .. Contact AT&T USA at 800 225 288. Once connected, dial 800 843 4481 81 298 47 0800 Intel ® Server Board S5000PAL User’s Guide...
  • Page 51 Panama... Contact AT&T USA at 00 800 001 0109. Once connected, dial 800 843 4481 Paraguay ... 001 916 377 0114 Peru ... 001 916 377 0114 Uruguay... 001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 ® Intel Server Board S5000PAL User’s Guide...
  • Page 52 ® Intel Server Board S5000PAL User’s Guide...

  • Page 53: Appendix B: Regulatory And Compliance Information

    Product EMC Compliance - Class A Compliance Note: Legally this product is required to comply with Class A emission requirements as it is intended for a commercial type market place. Intel targets 10db margin to Class A Limits. ® The Intel...

  • Page 54: Certifications / Registrations / Declarations

    This product is provided with the following Product Certification Markings: Table 5. Product Certification Markings Regulatory Compliance UL Mark USA/Canada CE Mark Europe FCC Marking (Class A) EMC Marking (Class Canada Region CANADA ICES-003 CLASS A CANADA NMB-003 CLASSE A Intel Marking ® Server Board S5000PAL User’s Guide...

  • Page 55: Electromagnetic Compatibility Notices

    • Reorient or relocate the receiving antenna. ® Intel Server Board S5000PAL User’s Guide Region Marking...

  • Page 56: Industry Canada (Ices-003)

    Directive (73/23/EEC) and EMC Directive (89/336/EEC). The product has been marked with the CE Mark to illustrate its compliance. Taiwan Declaration of Conformity (BSMI) The BSMI Certification Marking and EMC warning is located on the outside rear area of the product. ® Intel Server Board S5000PAL User’s Guide...

  • Page 57: Korean Compliance (Rrl)

    Korean Compliance (RRL) English translation of the notice above: 1. Type of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificate. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5.

  • Page 58: Restriction Of Hazardous Substances (Rohs) Compliance

    Restriction of Hazardous Substances (RoHS) Compliance Intel has a system in place to restrict the use of banned substances in accordance with the European Directive 2002/95/EC. Compliance is based on declaration that materials banned in the RoHS Directive are either (1) below all applicable substance threshold limits or (2) an approved/pending RoHS exemption applies.

  • Page 59: Appendix C: Troubleshooting

    SATA drivers. Intel provides a package called the "Platform Confidence Test" that may help with your diagnostics. See If you are unable to resolve your server problems on your own, see assistance.

  • Page 60: Problems Following Initial System Installation

    • Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. See “Additional Information and Software” lists. “Problems with Newly Installed for links to the tested component ® Intel Server Board S5000PAL User’s Guide...

  • Page 61: Hardware Diagnostic Testing

    If the operating system prompt does not appear, “No Characters Appear on ® Intel Server Board S5000PAL User’s Guide “Drive Activity Light Does “Make sure the BIOS is configured to allow the for a description of the light and steps to Screen”.

  • Page 62: Specific Problems And Corrective Actions

    Remove the processor(s) and re-seat them. • Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short. ® Intel Server Board S5000PAL User’s Guide...

  • Page 63: No Characters Appear On Screen

    Characters Are Distorted or Incorrect Check the following: • Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer's documentation. • Are the video monitor's signal and power cables properly installed? ® Intel Server Board S5000PAL User’s Guide...

  • Page 64: System Cooling Fans Do Not Rotate Properly

    Are the CD-ROM/DVD-ROM drive's power and signal cables properly installed? • Are all relevant switches and jumpers on the drive set correctly? • Is the drive properly configured? “Power Light Does Not Light”. ® Intel Server Board S5000PAL User’s Guide...

  • Page 65: Cannot Connect To A Server

    The add-in adapter stopped working without apparent cause • Reseat the adater. • Put the adapter in a different slot. ® Intel Server Board S5000PAL User’s Guide for a link to the current drivers. “Additional Information and Software” “Additional for a...

  • Page 66: Intel ® Server Board S5000Pal User's Guide

    If you are running the software from a CD-ROM or DVD-ROM, try a different disk. • Check your system for a virus infection. • Uninstall and reinstall the software. Make sure all necessary files are installed. ® Intel Server Board S5000PAL User’s Guide...

  • Page 67: Devices Are Not Recognized Under Device Manager

    • Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. ® Intel Server Board S5000PAL User’s Guide “Additional Information and “Additional Information and Software” for a link to software to check your power budget.

  • Page 68: Led Information

    LED Information ® The Intel Server Board S5000PAL includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below. LED Name Function Power Indicates system power is on or off...

  • Page 69: Remote Management Module

    In addition to the beep codes above, additional beep codes are provided if an Intel Remote Management Module is installed. The Intel provides the following additional beep codes. Table 9. Error Beep Codes Generated by Intel Number of Beeps 1-5-1-1...
  • Page 70 ® Intel Server Board S5000PAL User’s Guide...

  • Page 71: Appendix D: Led Decoder

    Appendix D: LED Decoder During the system boot process, BIOS executes a number of platform configuration processes, each of which is assigned a specific hex POST code number. As each configuration routine is started, BIOS will display the given POST code to the POST Code Diagnostic LEDs found on the back edge of the server board.

  • Page 72: Table 11. Diagnostic Led Post Code Decoder

    DIMM) Detecting presence of memory Programming timing parameters in the memory controller Configuring memory parameters in the memory controller Optimizing memory controller settings Initializing memory, such as ECC init Testing memory Description ® Intel Server Board S5000PAL User’s Guide...
  • Page 73 Keyboard (PS2 or USB) 0x90h 0x91h 0x92h ® Intel Server Board S5000PAL User’s Guide Table 11. Diagnostic LED POST Code Decoder Enumerating PCI busses Allocating resources to PCI busses Hot Plug PCI controller initialization Reserved for PCI bus Reserved for PCI bus...
  • Page 74 Trying boot device selection Trying boot device selection Trying boot device selection Trying boot device selection Trying boot device selection Trying boot device selection Trying boot device selection Trying boot device selection Trying boot device selection ® Intel Server Board S5000PAL User’s Guide...
  • Page 75 Runtime Phase / EFI Operating System Boot 0xF4h 0xF5h 0xF8h 0xF9h ® Intel Server Board S5000PAL User’s Guide Table 11. Diagnostic LED POST Code Decoder Trying boot device selection Trying boot device selection Trying boot device selection Trying boot device selection Trying boot device selection...
  • Page 76 Crisis recovery has been initiated because of a user request Crisis recovery has been initiated by software (corrupt flash) Loading crisis recovery capsule Handing off control to the crisis recovery capsule Unable to complete crisis recovery. ® Intel Server Board S5000PAL User’s Guide...

  • Page 77: Appendix E: Intel ® Server Issue Report Form

    Appendix E: Intel Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboards/server/S5000PAL/. For the fastest service, please submit your form via the Internet. Date Submitted: _______________________________________________________ Company Name: ______________________________________________________ Contact Name: ________________________________________________________ Email Address: _______________________________________________________...

  • Page 78: Operating System Information

    PCI-X* Top PCI Slot Middle PCI Slot Bottom PCI Slot PCIe* x4 Top PCI Slot Middle PCI Slot Bottom PCI Slot PCIe x8 Top PCI Slot Driver Description Revision Intel I/O Base Address Revision ® Server Board S5000PAL User’s Guide...

  • Page 79: Hard Drive Information

    On-Board Platform Instrumentation only ___________________________________ ® Intel System Management Software ______________________________________ Control Panel Information Standard Control Panel _________________________________________________ ® Intel Local Control Panel_______________________________________________ Mini-Control Panel_____________________________________________________ ® Intel Server Board S5000PAL User’s Guide Driver Description Revision Hot-swap Make/Model or Fixed I/O Base Address Revision Revision...

  • Page 80: Complete Problem Description

    Please also include any details on troubleshooting already done. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ® Intel Server Board S5000PAL User’s Guide...

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