GE Profile PHP900 Technical Service Manual page 32

FAULT CAUSE
E5 Internal electronic failure on fi lter
board
E6 Internal electronic failure on gen-
erator board
E7 Unknown error in system
E9 Rate of temperature increase is
too fast or open sensor
Element not Auto shut off activated
hot enough/
element shuts
Foreign object on keypanel area
down
is activating touch board.
Pan not detected.
Pan not detected.
Pan not detected.
Element turns off if pan is off
burner more than 30 seconds.
Element Internal temperature mainte-
changes nance
cooking level
Fan not run- Fan doesn't run at low heat set-
ning tings.
Display fl ash- Pan not detected.
es,
Pan not detected.
not heating
Pan not detected.
Element not connected, open
connection.
Buzzing sound Elements may make a "buzz"
sound on boost and high.
CORRECTIVE ACTION
Check AC coming to home >208 VAC.
Replace fi lter board.
Replace generator board.
Visually check for loose wires/connections. Replace
generator module.
Visually check sensor connection to generator board.
Replace element.
Replace generator board.
Refer to Owner's Manual―unit shuts down
after 18 hours.
Clear obstruction from keypanel.
Check pans for fl at bottom.
Check pans with magnet for steel content.
Check pan size vs element size.
Check if pan has been removed from element for more
than 30 seconds.
Refer to Owner's Manual―element reduces from Boost
to 9 after 10 minutes.
Fan changes speeds based on heat.
Check pans for fl at bottom.
Check pans with magnet for steel content.
Check pan size vs element size.
Check connections on element wires.
Refer to Owner's Manual― element may make an au-
dible sound when on high.
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