Page 1: User Guide
856-761-1000 sales@voipsystemsusa.com 6757i CT IP Phone User Guide Release 2.5 41-001202-08 Rev 01...
Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
Page 3: Software License Agreement
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Page 5: Table Of Contents
Key Descriptions ........................12 Methods for Customizing Your Phone ..................15 Phone Options via the IP Phone UI ..................15 Phone Options via the Aastra Web UI ..................17 Phone Status ..........................22 Phone Status via IP Phone UI ....................22 Finding Your Phone’s IP Address ...................23 Phone Status via the Aastra Web UI ..................24...
Page 6: Table Of Contents
Table of Contents Line Keys and Softkeys ......................60 Multiple Line and Call Appearances ..................60 Softkeys ..........................61 State-Based Softkeys (Bottom Keys only) ................64 Line Key ..........................67 Speeddial Key .........................71 Editing Speeddial Keys ......................78 "Do not Disturb" (DND) Key ....................82 Busy Lamp Field (BLF) Key ....................84 BLF List Key ..........................87 Automatic Call Distribution (ACD) Key (for Sylantro Servers) ..........90 Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) ........95...
Page 7 Table of Contents Using a Headset ........................153 Using Intercom ........................154 Redial ............................156 Mute ............................157 Receiving Calls ..........................158 Answering an Incoming Call ....................158 Sending an Incoming Call to Voicemail ................159 Handling Calls ...........................160 Placing a Call on Hold ......................160 Transferring Calls .........................162 Conferencing Calls .......................164 Ending Calls ..........................170 Managing Calls .........................171...
Page 8 Table of Contents Idle Mode ..........................222 Handset Icons and Status Messages ..................222 Multifunction Handset LED Indicator ..................223 Using Handset Keys ......................223 Battery Charging ........................225 Volume Control ........................226 Directory – Cordless Handset ....................226 Callers List - Cordless Handset ....................229 Making Calls from Cordless Handset ..................231 Pre-dialing a Number ......................231 Using a Headset ........................231 Receiving Calls ........................231...
Page 9 Table of Contents Use LLDP ELIN ........................267 Shared Call Appearance (SCA) Call Bridging ..............268 Available Features Enabled by Administrators ..............271 Outgoing Intercom Calls .......................271 Missed Call Summary Subscription ..................271 Customizable Callers List Key and Services Key ..............272 Autodial (Hotline and Warmline) ..................272 Centralized Conferencing .....................272 Answer and Ignore Softkeys for XML Applications ............273 XML Softkey for Special Characters in XML Applications ..........273...
Page 11: About This Guide
About this Guide This guide explains how to use the basic features of your new 6757i CT phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.
Page 12: Introduction
Introduction This 6757i CT IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6757i CT IP telephone provides communications over an IP Network using the SIP IP telephony protocol.
Page 13: Requirements
Administrator for more information. Installation and Setup If your System Administrator has not already setup your 6757i CT phone, please refer to the Aastra 6757i CT Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP IP Phone Administrator Guide.
Page 14: Getting Started
Getting Started The 6757i CT must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
Page 15 The 6757i CT phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
Page 16 When the configuration update is complete, the phone displays the following screens and then displays the Idle screen. Network Done Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Model 6757i CT IP Phone User Guide...
Page 17: Network Connected/Network Disconnected
However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6757i CT IP Phone Installation Guide, the section "Connecting to the Network and to Power".
Page 18: Idle Screen
By default, the top softkeys 1 through 4 are configured for Services, Directory, Callers List, and Intercom, respectively. You can configure the 6 top keys with up to 10 functions, and the 6 bottom softkeys with up to 20 functions as required. Services Intercom Directory Callers List Model 6757i CT IP Phone User Guide...
Page 19 Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone. Support More Speeddial Softkeys John Smith Sat Jan 1 12:18am Home Idle Screen Model 6757i CT IP Phone User Guide...
Page 20 This screen displays the following keys located on the bottom left of the screen: • Dial • Conf (Conference) • Xfer (Transfer) A More softkey also displays at the bottom right of the screen if you have configured softkeys other than the default softkeys. Model 6757i CT IP Phone User Guide...
Page 21 Idle Screen After Pressing "More" Note: The bottom set of 6 softkeys map to the current state-based configurable softkeys. The top set of 6 softkeys allow you to configure up to 10 functions. Model 6757i CT IP Phone User Guide...
Page 22: Ip Phone Keys And Key Descriptions
The following sections describe the various 6757i CT phone key functions, and how they help you make and manage your calls and caller information. Key Descriptions The following table identifies the keys on the key panel of your 6757i CT IP phone that you can use for handling calls. Keys Key Description Goodbye key - Ends an active call.
Page 23 Keys Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 6757i CT IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
Page 24 Keys Key Description Softkeys - 12 softkeys on the 6757i CT IP Phone. - 6 Top Keys: static softkeys (up to 10 programmable functions) - 6 Bottom Keys: state-based softkeys (up to 20 programmable functions) All top and bottom keys can be configured for specific functions.
Page 25: Methods For Customizing Your Phone
Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
Page 26 3. Live Dialpad 4. Set Audio Audio Mode Headset Mic Vol 5. Handset Pairing Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages Phone Lock Model 6757i CT IP Phone User Guide...
Page 27: Phone Options Via The Aastra Web Ui
In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP...
Page 28 <Enter>. The following logon screen displays. 2. At the prompt, enter your username and password and click Note: For a user, the default user name is “user” (not case sensitive) and the password field is left blank. Model 6757i CT IP Phone User Guide...
Page 29 The Network Status window displays for the IP phone you are accessing. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Model 6757i CT IP Phone User Guide...
Page 30 Expansion Module, or an additional 60 softkeys with a M675i Expansion Module if an it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached. For more information about the expansion modules see “Model M670i and M675i Expansion Modules”...
Page 31 • Webpage language and input language Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by account. You can have multiple accounts on the 6757i CT. Model 6757i CT IP Phone User Guide...
Page 32: Phone Status
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Page 33: Finding Your Phone's Ip Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Page 34: Phone Status Via The Aastra Web Ui
Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI 1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
Page 35 The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed. SIP Account Status...
Page 36 Registrar Line SIP Account Status Used? 9057604601@anasipproxy.aastra.com:5060 where Account Number is “4” SIP Account is “9057604601@anasipproxy.aastra.com” on port “5060” Status is “401” - Unregistered if SIP registration fails. Backup registrar is used (“No”) Model 6757i CT IP Phone User Guide...
Page 37: Customizing Your Phone
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
Page 38 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
Page 39 4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: See the Ring Tones Table page 27 for valid values. 6. Click to save your settings. Model 6757i CT IP Phone User Guide...
Page 40: Contrast Level
5. Use the 3 and 4 navigation buttons to increase or decrease the intensity of contrast lighting on the LCD. Contrast Level Contrast Level: Cancel - Done - 6. Press Done to save your selection. Model 6757i CT IP Phone User Guide...
Page 41: Backlight
5. Use the 5 and 2 navigation buttons to select the Backlight status for your phone. Default is "Auto". Available options are: • • Auto (Default) 6. If you selected "Off", press Done to save your setting. Backlight Auto Cancel - Done - Model 6757i CT IP Phone User Guide...
Page 42 OFF the backlight. Use the "Backspace" and/ or "Clear" softkeys to delete entries if required. Backlight On Time 10 seconds - Backspace - Clear Cancel - Done - 9. Press Done to save your setting. Model 6757i CT IP Phone User Guide...
Page 43: Live Dialpad
The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6757i CT IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number.
Page 44: Set Audio
You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6757i CT allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
Page 45 5. Select the audio mode you want to use on your phone. Default is Speaker. Valid values are: • Speaker (Default) • Headset • Speaker/Headset • Headset/Speaker Audio Mode Speaker Headset Speaker/Headset Headset/Speaker Cancel - Done - 6. Press Done to save your setting. Model 6757i CT IP Phone User Guide...
Page 46 2. Headset Mic Volume - Select Done - 8. Select the Low, Medium, or High volume level. Default is Medium. Headset Mic Volume Medium High Cancel - Done - 9. Press Done to save your selection. Model 6757i CT IP Phone User Guide...
Page 47: Time And Date
3. Select Time and Date. 4. Select Set Time. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 6757i CT IP Phone User Guide...
Page 48 2. Select Time and Date. 3. Select Set Date. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 6757i CT IP Phone User Guide...
Page 49 Date Format Sun Jan 2 2-Jan-00 2000-01-02 02/01/2000 02/01/00 02-01-00 01/.02/00 Jan 2 2 Jan 2000 Sun 2 Jan 2 Jan Cancel - 02.01.2000 Done - 8. Press Done to save the Date Format. Model 6757i CT IP Phone User Guide...
Page 50: Set Time Zone
1. Select Preferences. 2. Select Daylight Savings. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 6757i CT IP Phone User Guide...
Page 51 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - 4. Select from Time Server 1, Time Server 2, or Time Server 3. Model 6757i CT IP Phone User Guide...
Page 52 1. Click on Basic Settings->Preferences->Time and Date Setting. 2. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) Model 6757i CT IP Phone User Guide...
Page 53 5. In the “Time Server 1”, “Time Server 2”, and “Time Server 3” fields, enter IP addresses or qualified domain names for the primary, secondary, and tertiary time servers. Note: Time Servers can only be entered if NTP Time Servers is enabled. 6. Click to save your settings. Model 6757i CT IP Phone User Guide...
Page 54: Language
Italian • Portuguese You can also configure the language to use when inputing values in the Aastra Web UI and the IP Phone UI. Specifying the Language to Use Once the language pack(s) are available on your phone from your System Administrator, you can specify which language to use on the phone and/or the Aastra Web UI.
Page 55 For more information about loading language packs, see your System Administrator. 1. Click on Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: •...
Page 56 Spanish, and Italian). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
Page 57 * <SPACE> #/\@ #/\@ Spanish Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ def3éè GHI4ÏÍ ghi4ïí JKL5 jkl5 MNO6ÑÓÒ mno6ñóò PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Model 6757i CT IP Phone User Guide...
Page 58 * <SPACE> #/\@ #/\@ Italian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ abc2àcç DEF3ÉÈË def3éèë GHI4 ghi4 JKL5 jkl5 MNO6ÓÒ mno6óò PQRS7 pqrs7 TUV8Ù tuv8ù WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Model 6757i CT IP Phone User Guide...
Page 59 IP Phone UI Use the following procedure to change the input language using the IP Phone UI. 1. Press on the phone to enter the Options List. 2. Select Preferences. 3. Select Language. Model 6757i CT IP Phone User Guide...
Page 60 1. Click on Basic Settings-> Preferences->Language Settings. 2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are: •...
Page 61 IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used on the 6757i CT IP Phone. Model 6757i CT IP Phone User Guide...
Page 62: User Password
This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI. If you change the password...
Page 63 ” (all lowercase) and the password field is user left blank. 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 64: Resetting A User Password
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 65: Restarting Your Phone
If you do not wish to restart your phone, press Cancel. Note: Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 6757i CT IP Phone User Guide...
Page 66: Phone Lock
“Making Calls” page 151. In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
Page 67 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6757i CT IP Phone User Guide...
Page 68: Defining An Emergency Dial Plan
A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Model 6757i CT IP Phone User Guide...
Page 69 Default for this field is 911|999|112|110. 3. Click to save the emergency dial plan to your phone. Reference For more advanced options you can set on your phone, see “Additional Features” page 241. Model 6757i CT IP Phone User Guide...
Page 70: Line Keys And Softkeys
Keys Multiple Line and Call Appearances The 6757i CT has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents.
Page 71: Softkeys
36 softkeys on each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module. (The 6757i CT IP Phone allows up to 3 expansion modules on each phone). For more information about expansion modules, see “Model M670i and M675i Expansion Modules”...
Page 72 Indicates the key is set to generate a flash event when it is pressed on the 6757i CT. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 73 RTP streams from pre-configured multicast addresses (can specify up to 5 addresses) using the "Paging Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, “Group RTP Paging (receives RTP streams)” page 265.
Page 74: State-Based Softkeys (Bottom Keys Only)
State-Based Softkeys (Bottom Keys only) On the 6757i CT bottom softkeys, you can configure a specific state to display when a softkey is being used. None None None None None None Softkeys (state-based) The following table describes the states available to configure for the softkeys.
Page 75 Key Display Behavior On the 6757i CT IP Phone, you can configure up to 20 functions on the bottom softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
Page 76 The following illustrations show the configuration of Key 12 and how that key displays on the phone. Key 12 configured as a speeddial John Smith Key 12 displays in Sat Jan 1 12:18am softkey position 1 on the phone - LAB Model 6757i CT IP Phone User Guide...
Page 77: Line Key
Line Key You can set a softkey to act as a line/call appearance key on the 6757i CT. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...
Page 78 5 and 2 display. By using the navigation keys, you can access the same functionality as the Previous and Next softkeys. You use the Aastra Web UI to set a softkey as a line. Model 6757i CT IP Phone User Guide...
Page 79 Configuring a Line Key You can set a key as an additional line on the 6757i CT. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple Line...
Page 80 9. (M675i) In the "Label" field, enter a label to apply to this key. 10. In the "Line" field, select a line to apply to this key. Valid values are 5 through 9. 11. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 81: Speeddial Key
The normal function of the speeddial option allows you to dial a number quickly by pressing a key configured for speeddialing. You can program the keys on the 6757i CT to speeddial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Page 82 "ABC 4" softkey to specify uppercase letters or lowercase letters when entering the name. You can enter up to 16 letters in the "Enter Name:" field. Press the 2 key to move to the next field. Model 6757i CT IP Phone User Guide...
Page 83 5. Press the "Save" softkey to save the speeddial information to the speeddial key you selected. Note: To delete or remove a speeddial configuration from the phone, you can press the Remove key. Model 6757i CT IP Phone User Guide...
Page 84 (i.e. press 2 three times to access C). Press 4 to move to the next space, or wait for the cursor to automatically advance to the next position. To insert a space between letters, press 4. To backspace and erase a mistake, press the Backspace softkey. Model 6757i CT IP Phone User Guide...
Page 85 8. Press the "Save" softkey to save the speeddial information to the speeddial key you selected. Note: To delete or remove a speeddial configuration from the phone, you can press the Remove key. Model 6757i CT IP Phone User Guide...
Page 86 6. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9. 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i CT IP Phone User Guide...
Page 87 12. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9. 13. Click to save your changes. Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speeddial..
Page 88: Editing Speeddial Keys
— Operation->Expansion Module Keys • Using the IP Phone UI at the path: — Options->Preferences->Speed Dial Edit The following illustration shows the path in the 6757i CT IP Phone UI for editing a speeddial key. Preferences Enter Name: 1. Tones John Smith 2.
Page 89 1. You can cancel out of the speeddial editing process at any time without saving, by pressing the key, or the Cancel key. 2. You can delete a speeddial key by pressing the Remove key. Model 6757i CT IP Phone User Guide...
Page 90 4. If required in the "Line" field, select a line for which to apply the speeddial to. Valid values are 1 through 9. 5. Click to save your changes. Note: You can delete a speeddial key by removing the information from the "Value" field. Model 6757i CT IP Phone User Guide...
Page 91 Editing a Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speeddial.. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, edit the phone number, extension, or speeddial prefix for this Digit key. If you enter a speeddial prefix, you must enter the "+"...
Page 92: Do Not Disturb" (Dnd) Key
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Page 93 5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Do Not Disturb to apply to the key. 7. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 94: Busy Lamp Field (Blf) Key
Supervisor’s phone shows that the worker’s phone is in use and busy. On the 6757i CT, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key.
Page 95 6. In the "Line" field, select a line for which to apply this key. Valid values are: • global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i CT IP Phone User Guide...
Page 96 10. (M675i) In the "Label" field, enter a label to apply to this key. 11. In the "Line" field, select a line for which to apply this key. Valid values are: • global • 1 through 9. 12. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 97: Blf List Key
Configuring a BLF List Key The BLF List function can be configured on the 6757i CT using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services.
Page 98 Valid values are: • global • 1 through 9 Note: The "Label" and "Value" field are not required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead. Model 6757i CT IP Phone User Guide...
Page 99 9. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my6757i CT-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. 10. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 100: Automatic Call Distribution (Acd) Key (For Sylantro Servers)
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6757i CT and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
Page 101 Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6757i CT IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 102 LED as they may appear on your IP phone. Phone Status: Logged In Model and Available Status: Unavailable Logged Out 6757i CT Solid Red LED Blinking Red LED No LED icon Blinking icon icon Model 6757i CT IP Phone User Guide...
Page 103 Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel the ACD login. Your phone logs into the queue on the server. Model 6757i CT IP Phone User Guide...
Page 104 IP phone. Contact your System Administrator for more information. 8. To logout of the queue, press the Log Out softkey. The server no longer distributes phone calls to your IP phone. Model 6757i CT IP Phone User Guide...
Page 105: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
Page 106 Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Directed Call Pickup on the 6757i CT IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML.
Page 107 10. (M675i) In the "Label" field, enter a label to apply to this Directed Call Pickup key. 11. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are: • global • 1 through 9. 12. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 108 Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Group Call Pickup on the 6757i CT IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
Page 109 If the monitored group of extensions receives multiple incoming calls simultaneously, the phone displays a list of incoming calls. 2. Use the 5 and 2 keys to scroll through the list to select an extension. Model 6757i CT IP Phone User Guide...
Page 110 3. Press the Pickup Key for the extension you select. The call is answered. Services Icom Callers DCP on line: Select an extension 1. 2201 2. 2202 Press the Pickup 3. 2203 Key to answer - Pickup - Cancel the call Model 6757i CT IP Phone User Guide...
Page 111: Xml Key
The XML services must be set up by your System Administrator before you can use the key. Contact your System Administrator for more information. On the 6757i CT IP phone, you can access the XML applications from the IP Phone UI in two ways: •...
Page 112 Click on Operation->Expansion Module <N>. Softkeys 2. Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys. 3. In the "Type" field, select "Services". Model 6757i CT IP Phone User Guide...
Page 113 Services Menu after pressing the Services key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the Services key. 13. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 114 Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 115 LCD after pressing the XML key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the XML key. 15. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 116 4. To exit from the "Services" menu, press the Services key again. From an XML Key 1. Press the XML key on the 6757i CT phone. A "Custom Features" screen displays or the title you specified. 2. Use the 5 and 2 to scroll through the customized features.
Page 117: Flash Key
Flash Key You can set a key to generate a flash event when it is pressed on the 6757i CT. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 118 Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select "Flash". 7. (M675i) In the "Label" field, enter a label to display on the phone for the key. 8. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 119: Sprecode Key
Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
Page 120 10. In the "Value" field, enter the appropriate value for accessing specific services from the server. Note: For values to enter in this field, contact your System Administrator. 11. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 121: Park/Pickup Keys
The following paragraphs describe the park and pickup methods of configuration on the IP phones. Park/Pickup Static Configuration You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings->Preferences->General. By entering the appropriate value in the "Park Call" and "Pickup Parked Call" fields, you tell the phone where to park a live call and where to pickup the parked call.
Page 122 After pressing the "Park" key to park the call, the default label of "Pickup" displays on the phone UI. The values you enter in the Aastra Web UI for the Park/Pickup call feature are dependant on your type of server. The following table provides the values you enter for the "Park Call" and "Pickup Parked Call"...
Page 123 Configuring Park /Pickup using Static Configuration Use the following procedure to configure the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Aastra Web UI 1. Click on Basic Settings->Preferences->General.
Page 124 Use the following procedure to configure the Park/Pickup call feature using the key configuration method. Aastra Web UI Use the following procedure to configure a Park/Pickup key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. Note: For values to enter in the “Value”...
Page 125 11. In the "Line" field, select a line for which to apply the Pickup configuration. 12. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the "Idle" and "Outgoing" states for this softkey. Model 6757i CT IP Phone User Guide...
Page 126 Enter the extension number where you want to park the call, followed by "#" key. For ININ Server Enter the extension number where you want to park the call, followed by "#" key. Model 6757i CT IP Phone User Guide...
Page 127 1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" key. If the call pick up is successful, you are connected with the parked call. Model 6757i CT IP Phone User Guide...
Page 128: Last Call Return (Lcr) Key (Sylantro Servers Only)
Configuring a Last Call Return Key Aastra Web UI Use the following procedure to configure a Last Call Return key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
Page 129 7. In the "Type" field, select Last Call Return. 8. In the "Line" field, select the line you want to apply to this key. Valid values are 1 through 9. 9. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 130: Call Forward Key
Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
Page 131 Expansion Module Keys 5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Call Forward. 7. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 132: Blf/Xfer
• BLF/Xfer and Speeddial When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension. Model 6757i CT IP Phone User Guide...
Page 133 6. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i CT IP Phone User Guide...
Page 134 “35”). 12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 13. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 135: Speeddial/Xfer
(get the call back) by pressing the line key again. • Speeddial/Xfer and Call Forward When the phone is in the “Ringing” state, pressing the Speeddial/Xfer key forwards the call to the predefined extension. Model 6757i CT IP Phone User Guide...
Page 136 6. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i CT IP Phone User Guide...
Page 137 “5551212”). 12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 13. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 138: Speeddial/Conf
Speeddial/Conf The 6757i CT allows you to configure a softkey or expansion module key to be used as a speeddial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the call.
Page 139 6. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i CT IP Phone User Guide...
Page 140 (for example, “5551212”). 12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 13. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 141: Services Key
Services Key By default, the 6757i CT has a Services key configured on key 1 of the top set of keys. However, you can use any key to configure a "Services" key. Services The Services key accesses enhanced features and services provided by third parties. Using the "Services"...
Page 142 Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6757i CT IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Services key is Key 1 on the Top Softkeys.
Page 143 Select from “Key 1” through “Key 60” (M675i) 7. In the "Type" field, select Services. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 144: Directory Key
Directory Key By default, the 6757i CT has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone.
Page 145 Select from “Key 1” through “Key 60” (M675i) 7. In the "Type" field, select Directory. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 146: Callers List Key
Callers List Key By default, the 6757i CT has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone.
Page 147 Select from “Key 1” through “Key 60” (M675i) 7. In the "Type" field, select Callers List. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 148: Intercom Key
Intercom Key By default, the 6757i CT has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone.
Page 149 Configuring an Intercom Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6757i CT IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Intercom key is Key 4 on the Top Softkeys.
Page 150 7. In the "Type" field, select Intercom. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 151: Phone Lock Key
“Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
Page 152 You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation->PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options->Phone Lock. For more information about using the lock/unlock feature, see “Locking/Unlocking a Phone”...
Page 153: Paging Key (Sends The Rtp Stream)
For more information about Group Paging and how it works, and to specify multicast addresses, “Group RTP Paging (receives RTP streams)” page 265. Configuring a Paging Key Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Model 6757i CT IP Phone User Guide...
Page 154 11. To receive RTP steams for Group Paging, you must also configure the "Paging Listen Addresses" parameter at the path, Basic Settings->Preferences->Group Paging RTP Settings. For more information about setting this parameter, see “Group RTP Paging (receives RTP streams)” page 265. 12. Click to save your changes Model 6757i CT IP Phone User Guide...
Page 155 Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1. Recipient of a Paging call can set a global “Do Not Disturb” (DND) to ignore any incoming pages.
Page 156: None Key
Configuring a None Key Aastra Web UI Use the following procedure to configure a None key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 157 Expansion Module Keys 4. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 5. In the "Type" field, select None. 6. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 158: Empty Key
If a particular key is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6757i CT phone. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 159 Expansion Module Keys 5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Empty. 7. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 160: Deleting A Key
Deleting a Key Aastra Web UI Use the following procedure to delete a key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 161: Making Calls
Making Calls This section describes ways to make calls on your 6757i CT phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button •...
Page 162: Pre-Dialing A Number
If you are in Speaker/headset audio mode, press to switch between handsfree and headset. • When the handset is on hook, press to disconnect the call. When handsfree is on, the speaker light turns on. Model 6757i CT IP Phone User Guide...
Page 163: Using A Headset
Using a Headset The 6757i CT accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
Page 164: Using Intercom
Using Intercom On the 6757i CT, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 on the top set of softkeys. Intercom Using the Icom Key IP Phone UI 1.
Page 165 Allows you to enable or disable how the phone handles incoming intercom calls while the phone is on an active call. For more information about the incoming Intercom features and for procedures on setting these features, see “Incoming Intercom Call Features” page 261. Model 6757i CT IP Phone User Guide...
Page 166: Redial
You cannot delete individual entries in the Redial List. IP Phone UI Delete All Items 1. Press 2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items. Model 6757i CT IP Phone User Guide...
Page 167: Mute
To switch mute on or off, press Note: If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. Model 6757i CT IP Phone User Guide...
Page 168: Receiving Calls
If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension. Note: button can be used to cancel the call pickup procedure. Model 6757i CT IP Phone User Guide...
Page 169: Sending An Incoming Call To Voicemail
If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example: x4). Model 6757i CT IP Phone User Guide...
Page 170: Handling Calls
The screen displays "Call Held" with the line number the call is held at the phone. Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold. Model 6757i CT IP Phone User Guide...
Page 171: Automatic Hold
If you have more than 1 call on hold, you can scroll through the held call information by pressing navigation keys. To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you disconnect from the call. Model 6757i CT IP Phone User Guide...
Page 172: Transferring Calls
When you lift the handset on the phone, the Transfer key displays on the bottom set of softkeys by default. Use this key to transfer calls. John Smith > Dial Conf Xfer More Screen that displays when handset is lifted Model 6757i CT IP Phone User Guide...
Page 173: Transferring Two Existing Calls
Transferring Two Existing Calls The 6757i CT allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold.
Page 174: Conferencing Calls
Screen that displays when handset is lifted Local Conferencing The 6757i CT phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6757i CT.
Page 175 You can use 2 and 5 to scroll through and see the numbers and names (if available) of the parties in the conference call. When a name is displayed, pressing 4 drops the displayed party from the call. Model 6757i CT IP Phone User Guide...
Page 176 The 6757i CT allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 6757i CT uses Local Conferencing by default.
Page 177 2. Call Party 2 by dialing their number (or answer an incoming call of a Party). 3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to Conference 1. Model 6757i CT IP Phone User Guide...
Page 178 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6757i CT is limited to 9 conferences (a single conference each on lines 1 through 9). 1. Start Conference 1 using the procedures in the previous section, “Setting Up a Conference...
Page 179 6. Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6757i CT allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Transfer key.
Page 180: Ending Calls
Press or the line/call appearance button of the active call to end the call. If connected through the handset, you can also place the handset back on hook to end the call. Model 6757i CT IP Phone User Guide...
Page 181: Managing Calls
Managing Calls The 6757i CT has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
Page 182 “Adding New Entries to the Directory List” (page 173) • “Editing Entries in the Directory List” (page 174) • “Deleting Entries from the Directory List” (page 177) • “Saving Entries to the Directory List” (page 178) Model 6757i CT IP Phone User Guide...
Page 183 The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List. Name Number more Line: 1 Save Backspace Cancel Screen 1 Label more Office | Save Backspace Label Cancel Screen 2 Model 6757i CT IP Phone User Guide...
Page 184 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit The following example shows the same Directory entry without a label. Steve Smith 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit Model 6757i CT IP Phone User Guide...
Page 185 Line: 1 | Delete Dial Arrange Change Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Cell 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number Quit Model 6757i CT IP Phone User Guide...
Page 186 Line: 1 | Delete Dial Arrange Change Add Number Quit 905-760-9999 Line: 1 | Delete Dial Arrange Change Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Model 6757i CT IP Phone User Guide...
Page 187 3. Press Number to delete only a specific number associated with a name. 4. Press Entries to delete the entire directory entry (name, all numbers, labels, and lines associated with the name) from the Directory List. 5. Press Cancel to cancel the delete function. Model 6757i CT IP Phone User Guide...
Page 188 1. During an active call, while the name, number, and/or label of the incoming caller displays to the LCD, press the Directory key. 2. Press the Add New key. The name and/or number from the active call gets stored to the Directory. Model 6757i CT IP Phone User Guide...
Page 189 Redial List Key 1. Press the Redial List) key. 2. Scroll to the entry you want to copy to the Directory List. 3. Press Copy. The entry is saved in the Directory List. Model 6757i CT IP Phone User Guide...
Page 190 Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
Page 191 Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI Aastra Web UI 1. Click on Operation->Directory. 2. In the Directory List field, click on A File Download message displays.
Page 192: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 6757i CT telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
Page 193: Accessing The Callers List
6. To dial a displayed entry from the Callers List, pick up the handset, press the handsfree button, or press a line key. 7. To exit the Callers List, press the Callers List key. Model 6757i CT IP Phone User Guide...
Page 194 4. To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor, press 3. 5. To dial the displayed number press , or just lift the handset, or press any line keys. Model 6757i CT IP Phone User Guide...
Page 195 Use the following procedure to delete all items from the Callers List. 1. Press the Callers List Key. 2. Press the Delete softkey. 3. Press the Delete softkey again at the prompt to erase all items. Model 6757i CT IP Phone User Guide...
Page 196 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 197: Account Configuration (Dnd And Call Forwarding)
On the 6757i CT, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
Page 198 Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring DND The following describes configuring DND on your phone. To configure a DND key, see the section, “"Do not Disturb"...
Page 199 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 200 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 201 - DND - DND In the above example, toggling Screenname1 to DND ON, enabled DND for Screenname2 and 3 also. Note: Enabling DND in “Phone” mode toggles all accounts on the phone to DND Model 6757i CT IP Phone User Guide...
Page 202 Screenname2 has DND off as indicated by an X. The ALL ON and ALL OFF softkeys allow you to enable or disable DND on all accounts, respectively. 2. You use the CHANGE key to enable or disable DND for a specific account selected. 3. Press DONE to save the change. Model 6757i CT IP Phone User Guide...
Page 203 On the 6757i CT, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and...
Page 204 CFWD key LED OFF if any CFWD mode is disabled. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Model 6757i CT IP Phone User Guide...
Page 205 Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI. Note: (Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. You can also access the Call Forward menu from the IP Phone UI at the path, Options->Call Forward.
Page 206 (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 207 You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts.On the 6757i CT, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Page 208 When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.
Page 209 Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.
Page 210 NoAns state and assigns the same phone number to both states. • Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must press this CANCEL key before pressing the DONE key. Model 6757i CT IP Phone User Guide...
Page 211 When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. Use the BACKSPACE key if required to delete characters. Model 6757i CT IP Phone User Guide...
Page 212 In the above example, CFWD All is enabled as indicated by a check mark ( ), CFWD Busy is enabled but no call forward phone number is configured as indicated by a , and CFWD No Answer is disabled, as indicated by an X. Model 6757i CT IP Phone User Guide...
Page 213 • Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must press this CANCEL key before pressing the DONE key. Model 6757i CT IP Phone User Guide...
Page 214 When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No. Rings screen, and then forwards the call. 16. Press DONE in the CFWD State Screen to save all changes. Model 6757i CT IP Phone User Guide...
Page 215 ( ), Screenname 2 has one or more CFWD states enabled but a specific state has no call forward phone number configured as indicated by a , and Screenname3 has one or more CFWD states disabled as indicated by an X. Model 6757i CT IP Phone User Guide...
Page 216 Note: If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled (and/ or if the account has DND enabled), the CFWD All settings take precedence over CFWD Busy and CFWD NoAns. Model 6757i CT IP Phone User Guide...
Page 217 Every account will have the same settings for that call forward mode. 8. Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF by pressing the CHANGE key. Model 6757i CT IP Phone User Guide...
Page 218 11. Press DONE in the CFWD State screen to save all changes. 12. Press DONE in the CFWD Mode screen to save all changes. 13. Press DONE in the CFWD Account screen to save all changes. Model 6757i CT IP Phone User Guide...
Page 219: Missed Calls Indicator
ON. These are the missed calls to the phone. 3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear softkey. The line item is deleted from the Callers List. Model 6757i CT IP Phone User Guide...
Page 220: Voicemail
Voicemail The Voicemail feature on the 6757i CT IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 221: Cordless Handset
Handset Keys The following illustration and table identify the keys on the key panel of your 6757i CT handset that you can use for handling calls. Model 6757i CT IP Phone User Guide...
Page 222: Handset Key Descriptions
Used as Backspace during editing Redial Key Displays the last 10 numbers dialed Charging Jack Charging Contacts Microphone Reference For more information about the Handset Keys, see the section, “Using Handset Keys” page 223. Model 6757i CT IP Phone User Guide...
Page 223 Language Ring tone Custom name Timer On Vibrate Off Handset pairing Key lock Off Backlight On Silent Alert Off Note: The display returns to idle if no action/activity is initiated within 20 seconds. Model 6757i CT IP Phone User Guide...
Page 224: Accessing Options On The Cordless Handset
Menu and return to the idle mode or call mode. Intercom The 6757i CT supports intercom function between a 6757i CT base and any of its paired cordless handsets, and vice versa. Pressing Select while viewing this option brings up a list of base and paired handsets available for intercom.
Page 225: Language
For more information about selecting a language to use on the handset, see “Language” page 215. Ring Tone There are several selectable Ring tones available on the 6757i CT handset. A check mark beside the ring tone number indicates the currently selected ring tone. Ring Tone 1 ½ = Scroll...
Page 226: Custom Name
Once the Vibrate is On, p icon is shown beside the ringer icon on the top right line of the • display. • Pressing the key returns you to the main idle display screen. Model 6757i CT IP Phone User Guide...
Page 227: Handset Pairing/Unpairing
Handset Pairing/Unpairing All handsets must be paired to a 6757i CT base before they can be used. For more information on pairing and unpairing the handset, see “Pairing and Unpairing Cordless Handset to Base” page 234. Key Lock On or Off The key lock option enables the user to lock the keypad keys.
Page 228: Silent Alert
"Network" option. 4. Use the scroll keys Â and Ï to scroll through the network status until the IP address of the phone appears in the display. 5. Press when done. Model 6757i CT IP Phone User Guide...
Page 229: Feature Keys On The Handset
Feature Keys on the Handset You can program up to 15 feature keys on the 6757i CT handset with specific functions using the Aastra Web UI. In addtion, up to 9 lines are available for use from the handset. The following table identifies the default settings for the 15 keys on the Handset.
Page 230 Indicates the key is set to generate a flash event when it is pressed on the 6757i CT. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 231: Programming Feature Keys
Programming Feature Keys You can program up to 15 feature keys on the 6757i CT IP phone using the Aastra Web UI. Use the following procedure to program the feature keys on your 6757i CT Base Station and all paired handsets.
Page 232: Idle Mode
Directory List This icon located just above the softkey allows access to the Directory List feature. Callers List ¨ This icon located just above the softkey allows access to the Callers List feature. Model 6757i CT IP Phone User Guide...
Page 233: Multifunction Handset Led Indicator
Using Handset Keys UP Arrow Keys( Your 6757i CT cordless handset has two UP Arrow keys directly under the LCD display. These are softkeys that change depending on the phone’s state, displaying relevant keys only. These softkeys are pre-programmed for the call handling and extension management features.
Page 234 Ï Feature Key List ( The 6757i CT cordless handset supports a programmable feature key list for easy access to common features. The available features include line keys (1-9), intercom, directory, callers list, transfer, conference, and public/private call mode. For more information about the feature keys, “Feature Keys on the Handset”...
Page 235: Battery Charging
If a defective battery is replaced, then the battery Icon is not identified until the new battery is charged for at least 2 minutes. Model 6757i CT IP Phone User Guide...
Page 236: Volume Control
Editing Entries in the Directory You can use specific keys on the Handset to edit each character in an entry in the Directory. The following paragraphs describe each key used for editing entries. Model 6757i CT IP Phone User Guide...
Page 237 1. Use the left soft key to toggle from numeric "123" editing mode to lower case text "abc" editing mode, to upper case text "ABC" editing mode. ressing the "123" Number/Address Number/Address softkey sets the editor 693_ 693_ into lower case text mode Save Save Model 6757i CT IP Phone User Guide...
Page 238: Adding An Entry To The Directory
“Editing Entries in the Directory” page 226. 4. Press Save to advance to the name entry screen. Pressing "Save" Number/Address Enter name softkey moves to the 123abcABC@aastra .com_ name editing mode Save ChCase Save Model 6757i CT IP Phone User Guide...
Page 239: Callers List - Cordless Handset
You are taken to the feature list where you can choose the configured line to place the call. 2. Scroll to the desired line and press Select. The call is placed on that line over the cordless link. Model 6757i CT IP Phone User Guide...
Page 240 ½ = Scroll Cancel Select You are prompted to confirm the delete action by pressing the Delete softkey. Delete again to erase this item Cancel Delete 3. Press Delete to remove the item. Model 6757i CT IP Phone User Guide...
Page 241: Making Calls From Cordless Handset
Calls can also be made directly from the Directory. Using a Headset The 6757i CT cordless handset accepts headsets through the 2.5 mm audio jack on the bottom of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset.
Page 242 At that point up to three other handsets can join in on the call. If any of those joining handsets presses the "Private" soft key, then the call is made private and no other users can join the call unless the call was made public again. Model 6757i CT IP Phone User Guide...
Page 243: Ending Calls
To end a call, you first need to connect to the call, if not already connected, and press the key. • You can also place the handset back on the charging cradle to end the call. Model 6757i CT IP Phone User Guide...
Page 244: Pairing And Unpairing Cordless Handset To Base
2. Select Preferences->Handset Pairing. Preferences 1. Tones 2. Contrast Level 3. Speed Dial Edit 4. Live Dialpad 5. Set Audio 6. Time and Date 7. Lanaguge 8. Handset Pairing - Select Done - Model 6757i CT IP Phone User Guide...
Page 245 Handset be within 3 feet from the base station during pairing. Note: It is recommended that you execute the following steps 6 and 7 at the same time. 6. On the Handset, press the softkey for Pair Model 6757i CT IP Phone User Guide...
Page 246 Successful Pairing of Handset Pairing failed Try again Cancel Pair Failed Pairing of Handset Note: If pairing timesout, retry the pairing procedure again. It may take several attempts to pair the Handset with the base station. Model 6757i CT IP Phone User Guide...
Page 247 4. Live Dialpad 5. Set Audio 6. Time and Date 7. Lanaguge 8. Handset Pairing - Select Done - 3. Choose Remove and press Select. Handset Pairing Pair Remove - Select Cancel - Done - Model 6757i CT IP Phone User Guide...
Page 248 Upon success or failure of unpairing, one of the following screens displays on the base station phone. Handset Pairing Removal successful. Cancel - Done - Successful Removal Handset Pairing Removal failed. Try again. Cancel - Done - Failed Removal Model 6757i CT IP Phone User Guide...
Page 249 If the Handset is not paired, the softkey is labeled as Pair instead of Remove. Press the Remove softkey. Attempting to remove... Cancel Upon success or failure of unpairing, one of the following screens displays on the Handset. Removal successful Successful Removal Attempt Model 6757i CT IP Phone User Guide...
Page 250 Removal failed Try again Cancel Remove Failed Removal Attempt Model 6757i CT IP Phone User Guide...
Page 251: Additional Features
Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6757i CT phone the same way you would on a regular telephone.
Page 252 1. Click on Basic Settings->Preferences. 2. Go to the "General" section 3. The “Suppress DTMF Playback” field is enabled by default. To disable this field, uncheck the box. 4. Click to save your settings. Model 6757i CT IP Phone User Guide...
Page 253: Display Dtmf Digits
Display DTMF Digits A feature on the 6757i CT phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or expansion module key.
Page 254 2. Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 6757i CT IP Phone User Guide...
Page 255: Enable/Disable Call Waiting
Blind Transfer feature on the phone may not work if two calls are made to the phone at one time. You can disable call waiting using the configuration files or the Aastra Web UI. Enabling/Disabling Call Waiting Aastra Web UI Use the following procedure to enable or disable Call Waiting on the IP phone.
Page 256 1. Click on Basic Settings->Preferences->General. 2. The “Call Waiting” field is enabled by default.To disable this field, uncheck the box. 3. Click to save your settings. Model 6757i CT IP Phone User Guide...
Page 257: Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
Page 258: Stuttered Dial Tone
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
Page 259: Xml Beep Support
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 260: Status Scroll Delay
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.
Page 261: Incoming Call Interrupts Dialing
Settings->Preferences->General. Notes: 1. On a 6757i CT, you can press "Ignore" to ignore the call. To answer the call, you can press "Answer", lift the handset, or press the Speaker Key. 2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.
Page 262 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 6757i CT IP Phone User Guide...
Page 263: Switch Ui Focus To Ringing Line
Switch UI Focus to Ringing Line You can configure a feature on the 6757i CT that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Page 264: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout The 6757i CT has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
Page 265 (incoming or outgoing) ends on the phone, or after a duration of inactivity on an active line. Default is 0. Valid values are: • 0 to 999 4. Click to save your changes. Model 6757i CT IP Phone User Guide...
Page 266: Goodbye Key Cancels Incoming Calls
Goodbye Key Cancels Incoming Calls The 6757i CT has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call.
Page 267 "Ignore" softkey to ignore the second disabled AND a second call comes in while incoming call and remain on the active call you are on an active call, press the "Answer" softkey to answer the second incoming call. Model 6757i CT IP Phone User Guide...
Page 268: Upnp Mapping Lines (For Remote Phones)
RTCP uses a range of ports. You can enable the UPnP mappings to specific lines on your phone. You set this configuration using the Aastra Web UI at Basic Settings->Preferences->UPnP Mapping Lines. Note: UPnP must be enabled on your remote phone before you can configure the UPnP mapping lines.
Page 269 Valid values are 0 through 10. The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to. 3. Click to save your settings. Model 6757i CT IP Phone User Guide...
Page 270: Message Waiting Indicator
3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator...
Page 271: Incoming Intercom Call Features
You can change the behavior of how the phone handles incoming intercom calls by enabling/ disabling specific parameters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in...
Page 272 When you disable this parameter, and there is an active call, the phone treats an incoming intercom call like a normal call and plays the call warning tone. "Allow Barge In" is enabled by default. Model 6757i CT IP Phone User Guide...
Page 273 5. The "Allow Barge In" field is enabled by default. If “Allow Barge In” is enabled, the phone puts an active call on hold and answers the incoming Intercom call. To disable this field, uncheck the box. 6. Click to save your settings. Model 6757i CT IP Phone User Guide...
Page 274: Using Redial Key For "Last Number Redial
Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again to dial the number that displays on the screen. The “last number redial” feature for the Redial key is static and is not configurable. Model 6757i CT IP Phone User Guide...
Page 275: Group Rtp Paging (Receives Rtp Streams)
This feature is configurable using the Aastra Web UI only. The 6757i CT in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging” message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.
Page 276 2. For incoming Paging, the phone uses the Intercom configuration settings. The incoming Page is dependant on the “Allow Barge-In” parameter setting and the “Idling/On Call” state. 3. Click to save your settings. Model 6757i CT IP Phone User Guide...
Page 277: Use Lldp Elin
You can enable or disable the LLDP ELIN on the IP Phones using the Aastra Web UI. For more information about LLDP-MED and LLDP ELIN, contact your System Administrator.
Page 278: Shared Call Appearance (Sca) Call Bridging
LCD on the phone. The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/disable this feature if required. Contact your System Administrator for more information. Model 6757i CT IP Phone User Guide...
Page 279 Hold private Reverse empty blinking Slow Flashing Sold Circle Solid Red circle Bridge-active Empty circle Solid Red Sold Circle Solid Red Bridge-held Reverse empty blinking Slow Flashing Sold Circle Solid Red circle Model 6757i CT IP Phone User Guide...
Page 280 Non-Call Line Key Pressed Idle Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active Hold Bridge Bridge-held Retrieve Bridge Model 6757i CT IP Phone User Guide...
Page 281: Available Features Enabled By Administrators
Missed calls indicator increments on phone B. Note: : Voicemail must be configured on phone B. Note: Your System Administrator can configure the Missed Call Summary Subscription feature on a global or per-line basis. Model 6757i CT IP Phone User Guide...
Page 282: Customizable Callers List Key And Services Key
Customizable Callers List Key and Services Key The 6757i CT IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service.
Page 283: Answer And Ignore Softkeys For Xml Applications
XML softkey to access these symbols. Pressing the symbol key in an XML application can display a single symbol or a list of symbols from which you can choose the symbol you need. Contact your System Administrator for more information. Model 6757i CT IP Phone User Guide...
Page 284: Playing A Wav File On Your Phone
Playing a WAV File On Your Phone If enabled by your Administrator, the 6757i CT IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
Page 285: Key Redirection
Contact your System Administrator for more information about this feature. Options Key If enabled by your Administrator, the Services Menu on the 6757i CT IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side.
Page 286: Xml Applications And Off-Hook Interaction
Contact your System Administrator for more information about this feature. XML Override for a Locked Phone The 6757i CT has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use softkeys/expansion module keys applicable to the XML application even though the phone is locked.
Page 287: Hold" Feature Enhancement (For Broadsoft Servers)
Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS) If enabled by an Administrator, the 6757i CT has authentication support when using HTTP or HTTPS as download protocols (as per RFC 2617). When a phone is connected to a Broadsoft Server using the CMS tool, a LOGIN key displays.
Page 288: Diverting Calls From Your Phone
- Conf More - More - - Xfer More - - Xfer More - 6757i CT LCD Display 8 and 11-Line LCD Display To enable this call diverting feature, contact your System Administrator. Model 6757i CT IP Phone User Guide...
Page 289: Display Of Call Destination Information
By default, your phone displays call destination information if your phone is configured to forward calls to other destinations. The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the 6757i CT IP Phone.
Page 290: Model M670I And M675I Expansion Modules
Model M670i and M675i Expansion Modules The 6757i CT IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional softkeys. Model M670i The M670i provides 18 softkeys in each column (totaling 36 keys) on the keypad. Each key provides an LED for indicating call status.
Page 291 • Empty You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6757i CT IP Phone. Reference For more information about configuring the expansion module keys with these functions, see the “Softkeys”...
Page 292: Using The Expansion Modules
Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1"List 1" and "List 2" Page 2"List 3" and "List 4" Model 6757i CT IP Phone User Guide...
Page 293 References For more information about configuring softkeys, see Softkeys page 61. For more information about installing M670i and M675i modules on your phone, see the Aastra 6757i CT SIP IP Phone Installation Guide. Model 6757i CT IP Phone User Guide...
Page 294 For a procedure on creating a speeddial key, see “Press-and-Hold to Create a Speeddial (applicable to softkeys, keypad keys, expansion module keys)” page Model 6757i CT IP Phone User Guide...
Page 295: Troubleshooting Solutions
Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 6757i CT Installation Guide for details. Why is my speakerphone not working?
Page 296 The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI 1. Press on the phone to enter the Options List.
Page 297 Why does my phone display "Bad Encrypted Config"? The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed. Report this error to your System Administrator. Model 6757i CT IP Phone User Guide...
Page 298 3 key to cancel. Note: Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 6757i CT IP Phone User Guide...
Page 299 • At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Making Calls”...
Page 300 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6757i CT IP Phone User Guide...
Page 301: Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
Page 302: After Warranty Service
Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;...
Page 303: Appendix A - Time Zone Codes
AU-Darwin AU-Perth AW-Aruba AZ - Baku BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Model 6757i CT IP Phone User Guide...
Page 304 ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE - Tbilisi GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo Model 6757i CT IP Phone User Guide...
Page 305 NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM - Muscat PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr Model 6757i CT IP Phone User Guide...
Page 306 Time Zone Name Time Zone Code SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Model 6757i CT IP Phone User Guide...
Page 307: Index
212 BLF/Xfer, softkeys for 123 key lock 217 keys 211 Language 215 call destination, displaying 279 LED indicators 223 Call Forward key 120 pairing and unpairing 234 call forwarding, softkeys for 120 Model 6757i CT IP Phone User Guide Index-1...
Page 308 34 documentation 1 held calls, retrieving 161 DTMF digits, displaying 243 hold, automatic 161 DTMF, suppressing playback 241 hold, feature enhancement for 277 emergency dial plan, defining 58 Empty key 148 Index-2 Model 6757i CT IP Phone User Guide...
Page 309 Intercom key 138 network disconnected 7 Last Call Return (lcr) 118 no service 286 None key 146 None key 146 Paging key 143 Park and Pickup keys 111 Phone Lock key 141 Model 6757i CT IP Phone User Guide Index-3...
Page 310 250 release key on cordless handset 224 switch UI focus to ringing line 253 restarting the phone 55 ring tone on cordless handset 215 ring tone sets 28 ring tones 27 Index-4 Model 6757i CT IP Phone User Guide...
Page 311 52 using your phone 60 Vibrate 222 voicemail 159 volume control on cordless handset 226 vribrate on cordless handset 216 warning tone, for Intercom 262 warranty, limited 291 Web UI, using 18 Model 6757i CT IP Phone User Guide Index-5...
Page 314 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

Aastra 6757i CT User Manual

Software License Agreement

Table of Contents

About this Guide

Introduction

Getting Started

IP Phone Keys and Key Descriptions

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Line Keys and Softkeys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Cordless Handset

Accessing Options on the Cordless Handset

Making Calls from Cordless Handset

Pairing and Unpairing Cordless Handset to Base

Additional Features

Available Features Enabled by Administrators

Model M670I and M675I Expansion Modules

Troubleshooting Solutions

Limited Warranty

Appendix A - Time Zone Codes

Index

Quick Links

User Guide

Need help?

Questions and answers

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Summary of Contents for Aastra 6757i CT