Troubleshooting
Troubleshooting
Troubleshooting Guide
Troubleshooting
You can solve many common refrigerator problems easily, saving you the cost of a
possible service call. Try the suggestions below to see if you can solve the problem
before calling for service.
Problem
Problem
Problem
Problem
Refrigerator does
Refrigerator
Refrigerator
Refrigerator
does not
does
does
not
not operate
not
Compressor
Compressor
turns
turns
on
on
Compressor
Compressor turns
turns on
on and
Refrigerator
Refrigerator
compartments
compartments
Refrigerator
Refrigerator compartments
compartments are
warm
warm
warm
warm
Vibrating
Vibrating or or or or rattling
rattling
(slight
Vibrating
Vibrating
rattling
rattling (slight
(slight vibration
(slight
is is is is normal)
normal)
normal)
normal)
Temperature of of of of external
Temperature
Temperature
external
external
Temperature
external refrigerator
surface
surface
surface
surface is is is is warm
warm
warm
warm
Moisture
Moisture
collects
collects
inside
inside
Moisture collects
Moisture
collects inside
inside the
Moisture forms
Moisture
Moisture
Moisture
forms
forms
forms on
on
on outside
on
outside of of of of
outside
outside
refrigerator
refrigerator
refrigerator
refrigerator
Bubbling
Bubbling or or or or gurgling
Bubbling
Bubbling
gurgling
gurgling
gurgling sounds
sounds
sounds (like
sounds
boiling
boiling water)
boiling
boiling
water)
water)
water)
Popping or or or or cracking
Popping
Popping
cracking
cracking
Popping
cracking sounds
compressor
comes
on
compressor
compressor
compressor comes
comes on
comes
on
on
The
The
door
door
will
will
not
not
close
close
The door
The
door will
will not
not close
close properly
Guide
Guide
Guide
Possible
Possible
Possible
Possible Causes
operate
operate
operate
•
•
and
and
off
off
and off
off
•
•
•
•
are
are
too
too
are too
too
•
•
•
•
•
vibration
vibration
vibration
•
•
•
refrigerator
refrigerator
•
refrigerator
•
the
the
refrigerator
refrigerator
the refrigerator
refrigerator
•
•
(like
(like
(like
•
sounds
sounds
when
when
sounds when
when
•
properly
properly
properly
•
•
•
Causes
Causes
Causes
Refrigerator is unplugged.
The circuit breaker is tripped/ fuse blown.
The room temperature is warmer than normal
Door is left open or is frequently opened.
The refrigerator does not have the correct
clearances.
The refrigerator has recently been disconnected for
a period of time.
Temperature control is not set correctly.
Door is left open or is frequently opened.
The door gasket does not seal properly.
A large amount of warm or hot food was stored
recently. Wait for the refrigerator to reach its
selected temperature.
The refrigerator has recently been disconnected for
a period of time.
Leveling legs need adjusting
Refrigerator is placed on an uneven or weak
surface.
The refrigerator is touching the wall. Re-level the
refrigerator and move it away from the wall.
The exterior refrigerator walls can be as much as
30°F warmer than room temperature.
This is normal while the compressor works to
transfer heat from inside the refrigerator cabinet.
Door is left open or is frequently opened.
Is normal in hot and humid weather. Air carries
moisture into the refrigerator when doors are
opened.
This is the normal sound of refrigerant (used to cool
refrigerator) circulating throughout the system.
This is normal. Metal parts undergo expansion and
contraction, like hot water pipes. The sound will
level off or disappear as refrigerator runs.
The refrigerator is not on a level surface.
The gasket is dirty.
The storage basket is out of position.
10
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Questions and answers
Hi my refrigerator is staying cool but not cold the freezer has stoped freezing altogether not sure on how to fix this issue it dos not make an unusual noise and was working great until I had a power outage
The Vissani HMDR1030WE refrigerator may stay cool but not cold, and the freezer may stop freezing after a power outage due to these possible reasons:
1. Incorrect Temperature Settings: The temperature controls for the refrigerator and freezer compartments may need to be adjusted. Ensure the freezer control is set to the midpoint and adjust incrementally until the desired cooling is achieved.
2. Compressor Issues: After a power outage, the compressor may take time to restart its normal operation. If the compressor is not functioning properly, it can affect cooling.
3. Moisture Accumulation: If the refrigerator door was left open or frequently opened during the outage, moisture could have entered, affecting its cooling efficiency. Ensure the doors are closed properly.
4. Leveling Problem: If the refrigerator is not on a level surface, it could affect the door seal, leading to improper cooling. Verify that the unit is level.
5. Dirty Gasket: A dirty gasket may prevent the door from sealing properly, allowing warm air to enter. Clean the gasket if necessary.
Check these factors and adjust or fix them as needed to restore proper cooling and freezing functionality.
This answer is automatically generated