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HiPath DX (Ver. 10 onwards) OpenStage 30T Phone User Guide 1QDB 50168 AAA - Issue 1 Communication for the open minded Siemens Enterprise Communications www.siemenshipathdx.com...
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Waste Electrical and Electronic Equipment (WEEE) All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. This product is covered by the European Directive 2002/96/EC.
Contents Introduction ....................3 About this user guide ................3 About your phone ..................4 Troubleshooting ..................8 Producing and fitting the inlay ..............9 Standard features ..................10 Handling calls ..................11 Message waiting ..................
Menu features How to use the features on the phone’s menu. Other user guides This user guide covers only the basic operation of the OpenStage 30T phone. Refer to the following user guides for more detailed information: • HiPath DX Telephone Features User Guide for information on using the standard HiPath DX features.
Introduction About your phone Display Your phone’s 2-line display shows the progress of your calls and provides a menu system which you can navigate using the Menu navigation keys. To see the display clearly, adjust the contrast; see the HiPath DX online user guide.
Introduction Feature keys Your phone has eight fixed feature keys with associated LEDs as follows: Hookswitch - used to make a follow-on call. Redial - see page 19. Divert - see page 29. Headset - see page 25. Mute - see page 23. Hands-free - see page 24.
Introduction Keysystem working If your phone is set up for keysystem group working, each of the programmable keys can be dedicated to: • a colleague’s phone, or • an external telephone line. For each key assigned to a member of the keysystem group: •...
Introduction Using the handset with a hearing aid The handset has a special induction coupling for in-ear hearing aids that have a switch setting marked T. Set the switch on your hearing aid to the T position, this will give you the best sound quality. Cleaning your phone Use a damp or antistatic cloth to clean your phone.
Introduction Troubleshooting If your phone does not operate as you expect, check the following points before reporting a fault to your telephone services manager: No dial tone • Check that the phone is connected to the telephone network. Phone does not ring This may happen because: •...
You then simply type the required text into the displayed fields and print the inlay out. At the time this user guide was produced the key-labelling tool could be accessed at: http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool (This location was correct at the time of writing).
Standard features This section of the guide describes the standard features available to you for handling calls: Handling calls ........... 11 Making a call ..........11 Answering a call ..........12 Clearing a call ..........13 Ring back ............13 Adjusting audio volumes .......
Standard features Handling calls Making a call Pre-dialling Dial the number; <number> Delete last digit? to delete the last digit dialled, press When the number is complete, <number> either: Dial again? You hear ring tone. • lift the handset, or •...
Standard features Dialling a programmed number If you have stored a number on a programmable key (see page 38): Press the relevant key <number> Dial again? The programmed number is displayed and dialled Lift the handset <number> Dial again? You hear ring tone When the call is answered, the <number>...
Standard features Clearing a call To clear a call: • if you are using the handset, replace it • if you are using hands-free mode, press Hands-free. The key's LED goes out. If the handset is off its cradle, replace it. •...
Standard features Answering Ring back When the Ring back feature RING BACK <number> operates, you receive a long continuous ring Lift the handset or press Hands- <number> free or Headset within 15 seconds Ring back? You hear ring tone. Notes: This feature is not available on calls to an external number.
Standard features Encryption If your telephone exchange is configured as a secure exchange, calls between phones may be encrypted. Depending on the configuration of your exchange, you may see one or both of the following messages during calls: • For secure calls the display shows the text ! Encrypted call for 5 seconds before the standard display is shown.
Standard features Show call duration To use this feature you must set the Call Timer to ON (see the Show telephone menu option on page 34 or refer to the HiPath DX online user guide). During a call Press ▲ or ▼ until the display <number>...
Standard features Message waiting If you have voice mail configured on your phone, the Message Waiting key allows you to access a Voice Messaging System (VMS), and the Message Waiting LED indicates when you have a voice message. Initially you will need to program the Message Waiting key to allow your VMS to operate with your phone, see page 40.
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Standard features Cancelling a Second Message Waiting indication The Message Waiting LED is lit: Lift the handset Enter number Dial # # 6 0 # # # 6 0 # Dial again? Replace the handset <date> <time> <own number> Dual Indication LED The Message Waiting LED on your phone may be set to respond to a message waiting from: •...
Standard features Redial The last number you dialled is stored in your phone's memory. The Redial feature dials this number again and automatically selects hands- free operation. Using the Redial key When the phone is idle: Press Redial <number> Dial again? The last number is displayed and dialled You hear ring tone...
Standard features Enquiry While you are on a call, you can call another phone (internal or external) to make an enquiry/consultation request. During a call <number> Enquiry? Press OK or press Enquiry (R) Connect held call? The call is put on hold Make the enquiry/consultation call.
Standard features Transfer If, for example, you receive a misdirected call, you can transfer the caller to the required phone. If the phone is not answered, or the called person does not wish to take the call, you can reconnect to the original call. You cannot transfer an external call to another external number.
Standard features Conference You can connect up to six phones together in a conference (which may include external calls). Setting up a conference During a call: Press OK or press Enquiry (R) and <second number> dial a second number Connect held call? The call is put on hold When the second number answers: <second number>...
Standard features Mute This feature allows you to switch off the microphone so that you can hold a private conversation that cannot be overheard by the called party (or called parties). Muting can be applied to the handset microphone, the headset microphone and the phone’s built-in microphone.
Standard features Hands-free working Hands-free working allows you to answer your phone without picking up the handset. The phone's built-in microphone and loudspeaker are used instead. Making and answering calls Instructions for making and answering calls in hands-free are included on pages 11 and 12.
Standard features Headset working To use this feature you need an approved headset. CAUTION Acoustic shock: Before you use your headset, check that the volume setting is comfortable for your use. Making and answering calls Instructions for making and answering calls using a headset are included on pages 11 and 12.
Menu Features This section of the guide describes the features available to you on the menu: Idle display ............27 Show missed calls ..........28 Divert phone ............. 29 Action other feature ......... 31 Show telephone menu option ......34 Programming a number ........
Menu Features Idle display When your phone is idle, the top line of the display indicates the current date and time. The bottom line shows your phone number or one of several options. When the up and down arrows are displayed on the right of the bottom line, this indicates that you can use your phone’s menu navigation buttons to cycle through the menu options, as follows: Idle menu option...
Menu Features Show missed calls If your phone rings but you don’t answer it, a missed call message is stored on your phone. If the same phone rings you more than once, only the latest message is stored on your phone. Displaying missed calls You have missed a call <date>...
Menu Features Divert phone You can divert all your calls to another phone, for example, while you are away from your desk. Your telephone services manager controls whether you are allowed to divert calls to a number on the public network. Alternative features (described in the online guide) allow you to divert: •...
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Menu Features Cancelling diversion for all calls When the phone is idle: Press ▲ or ▼ until the display > <divert number> shows: Cancel diversion? Press OK - your phone displays: <date> <time> <own number>...
Menu Features Action other feature This menu option opens the Select feature menu which allows you to invoke features provided by your telephone exchange. Access to the features is controlled and therefore you may not be able to use all of them.
Menu Features Accessing the features For example, to access Set divert no reply: Press ▲ or ▼ until the display <date> <time> shows: Action other feature? Press OK SELECT FEATURE MENU Call options Press ▲ or ▼ to scroll through the SELECT FEATURE MENU feature groups Divert options...
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Menu Features Figure 1: Action other feature - menu structure...
Menu Features Show telephone menu option This menu option opens the Telephone menu which allows you to customise the operation of your phone to suit your particular requirements, for example to configure feature keys. Telephone settings you can change The settings are sub-divided into the following feature groups: •...
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Menu Features Set feature keys sub-menu This menu option opens the Set feature keys sub-menu which allows you to program a number or a feature on a Programmable key. The features are sub-divided into the following groups: • Telephone options •...
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Menu Features Figure 2: Show telephone menu – menu structure...
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Menu Features Figure 3: Set feature keys – sub-menu structure...
Menu Features Programming a number You can program a number against a feature key using the Number store option on the Set feature keys sub-menu of the Telephone menu. When the phone is idle: Press ▲ or ▼ until the display <date>...
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Menu Features Either: PRESS A PROGRAMMABLE KEY Program another key - press OK Exit? and repeat from step 3, Exit - press ▲ or ▼ until the display <date> <time> shows Exit? then press OK <own number> To dial the programmed number, see page 12.
Menu Features Programming the Message Waiting key You can program a number against the Message Waiting key using the Message waiting option on the Set feature keys sub-menu of the Telephone menu. You need to know the number to dial to access your voice mail system - ask your telephone services manager.
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Menu Features Press OK PLEASE ENTER NUMBER Clear? Enter the number to access your CHANGE HAS BEEN STORED voice mail system and press OK Edit another? After a short time the display <date> <time> shows: <own number> To use the Message Waiting key, see page 17. When the Message Waiting key is programmed, you can program a spare key to enter your mailbox identity number, etc.
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Siemens Enterprise Communications is owned by a joint venture of OpenScape, OpenStage and HiPath are The Gores Group and Siemens AG. The joint venture also encompasses Enterasys registered trademarks of Networks, which provides network infrastructure and security systems, delivering Siemens Enterprise Communications a perfect basis for joint communications solutions.
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