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Toshiba Personal Computer QOSMIO G30 Maintenance Manual TOSHIBA CORPORATION File Number 960-546 [CONFIDENTIAL]...
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The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the QOSMIO G30 at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice.
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This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer QOSMIO G30. NOTE: Each model of QOSMIO G30 has a different configuration. For each model’s configuration, refer to the parts list dedicated to it. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.
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The manual is divided into the following parts: Chapter 1 Hardware Overview describes the QOSMIO G30 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
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Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the QOSMIO G30 that appears on its display is presented in the type face below: Format complete...
2.10 Optical Disk Drive Troubleshooting................ 2-56 2.11 Modem Troubleshooting..................2-57 2.12 LAN Troubleshooting....................2-59 2.13 Wireless LAN Troubleshooting................2-60 2.14 Bluetooth Troubleshooting ..................2-63 2.15 Sound Troubleshooting.................... 2-66 2.16 TV Tuner Troubleshooting ..................2-68 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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ONLY ONE TEST....................3-47 3.22 Head Cleaning......................3-54 3.23 Log Utilities ......................3-55 3.24 Running Test......................3-57 3.25 Floppy Disk Drive Utilities..................3-58 3.26 System Configuration ....................3-63 3.27 Wireless LAN Test Program (Intel-made b/g)............3-65 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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LED board........................ 4-50 4.21 System board......................4-52 4.22 Speaker........................4-54 4.23 GPU fan ........................4-56 4.24 F jack/Modem jack/Analog TV cable..............4-57 4.25 Wireless communication switch ................4-59 4.26 CPU heat sink fan/CPU ................... 4-60 viii [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Keyboard Scan/Character Codes ............... D-1 Appendix E Key Layout....................E-1 Appendix F Wiring Diagrams..................F-1 Appendix G BIOS Rewrite procedures ................G-1 Appendix H EC/KBC Rewrite procedures..............H-1 Appendix I Reliability.....................I-1 Appendix J Maintenance of TOSHIBA RAID ...............J-1 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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LCD Module ..................1-17 1.6.2 FL Inverter Board................1-18 Power Supply ......................1-19 Batteries ........................1-22 1.8.1 Main Battery..................1-22 1.8.2 Battery Charging Control ..............1-23 1.8.3 RTC battery ..................1-24 AC Adapter ......................1-25 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 1-iii...
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Time required for charges of main battery ..........1-23 Table 1-12 Data preservation time ................. 1-23 Table 1-13 Time required for charges of RTC battery........... 1-24 Table 1-14 AC adapter specifications ................1-25 1-iv [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
1.1 Features 1 Hardware Overview Features Features ® The QOSMIO G30 series are high performance all-in-one PCs running an Intel Core processor. There some models and options. Refer to the Parts List for the configuration of each model and options.
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This enables to watch TV and record it. (Supporting world wide signal : NTSC, PAL and SECAM). Wireless LAN (Mini card) The wireless LAN is equipped on the Mini card. LAN/MODEM Connectors for LAN and Modem are separately mounted. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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S/PDIF This port can send or receive the digital sound data with the equipment like CD, MD Player. (This port is also used for headphone I/F.) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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1 Hardware Overview 1.1 Features Fingerprint sensor The computer is equipped with a fingerprint sensor and fingerprint authentication utility. They enable only person who has registered his/her fingerprint to use the computer. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
1.1 Features 1 Hardware Overview Figure 1-1 shows the front of the computer and the system units configuration. Figure 1-1 Front of the computer and the system units configuration QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
1 Hardware Overview 1.2 System Block Diagram System Block Diagram Figure 1-2 shows the system block diagram. Figure 1-2 System block diagram [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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- 8Mbit (512K×16-bit chip) 301KB used for Animation 288KB used for system BIOS 64KB used for VGA-BIOS 64KB used for Finger Print 32KB used for ACPI 24KB used for booting 16KB used for Parameter Block Others QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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- 652-ball 31mm x 31mm x 2.51mm BGA Package PC card controller (PCI7412ZHK, Texas Instrument-made) - PCI Interface - PC Card/Ultra Media Controller - IEEE1394 Controller (2ports) - SD/MMC, MemoryStick, xD card Controller - 288-ball 16mm x 16mm x 1.4mm BGA Package [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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MODEM (Askey-made 1456VQL4/FOXCONN-made MRT60M893.02 x 1) Supported by Azallia MDC 1.5 using the Azallia link. Other main system chips • PSC (Toshiba-made TMP86PM49UG x 1) • Clock Generator (ICS-made 954321AGLFT x 1) • EC/KBC (Renesas-made M306KAFCLRP U0 x 1) • FWH (ST-Micro-made M50FW080NB5G x 1) •...
120GB Speed (RPM) 5,400 Data transfer rate To/From media (MB/s) 42 max. To/From host (GBPS) 1.5 (150 Mb/s) Data buffer size (MB) Average seek time Read (ms) 12.5 typ. Motor startup time (s) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 1-11...
Figure 1-6 is a view of the keyboard. Figure 1-6 Keyboard See Appendix E for details of the keyboard layout. 1-16 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. Table 1-9 lists the power supply output specifications. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 1-19...
BT-P3V Bluetooth LAN-E3V Yes / No Yes / No 1R2-P1V LAN1R2-E1V Yes / No ICH7-M, ODD, HDD, PC-Card Power, LED, TV Tuner, KB, PAD, CRT, FAN, FL-Inv Yes / No ICH7-M, USB Power 1-20 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Power OFF Power OFF Object (Suspend mode) (Boot mode) Battery BCAS-P5V BCAS MCE-E5V Yes / No MCE Module TUNER-P5V WW Tuner TUNER2-P5V ISDB-t Tuner SND-P5V AN12941A A4R7-P4V STAC9200, AN12941A 2.0 -3.5 ICH7-M (RTC) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 1-21...
1.8.1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected. In Standby, the main battery maintains the current status of the computer. 1-22 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Table 1-12 Data preservation time Condition preservation time Standby About 3 days (Battery 6cell (4,700mAh)) About 5 days (Battery 9cell (7,050mAh)) Shutdown About 30 days (Battery 6cell (4,700mAh)) About 50 days (Battery 9cell (7,050mAh)) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 1-23...
Table 1-13 lists the Time required for charges of RTC battery and data preservation time. Table 1-13 Time required for charges of RTC battery Condition Time Power ON (Lights Power LED) About 8 hours Data preservation tome (Full-charged) About 30 days 1-24 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Table 1-14 AC adapter specifications Parameter Specification G71C0002R710/ G71C0002R810 G71C00067210/G71C00067110 (2-pin) (3-pin) Power 120W (Peak 150W) Input voltage AC 100V/240V Input frequency 50Hz/60Hz Input current 1.7A or less Output voltage 15.0V Output current 8.0A QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 1-25...
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Diagnostic Test Program Execution Check ......2-49 Procedure 2 Connector Check and Replacement Check......2-50 Touch pad Troubleshooting ..................2-51 Procedure 1 Diagnostic Test Program Execution Check ......2-51 Procedure 2 Connector Check and Replacement Check......2-52 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-iii...
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TV Tuner Troubleshooting ..................2-68 Procedure 1 Connector Check and Replacement Check......2-68 2.17 Bridge media Slot Troubleshooting ................. 2-69 Procedure 1 Check on Windows XP............2-69 Procedure 2 Connector Check and Replacement Check......2-69 2-iv [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Debug port (Suspend mode) error status ............. 2-32 Table 2-6 Debug port (Resume mode) error status ............2-35 Table 2-7 FDD error code and status ................2-41 Table 2-8 2.5” Hard disk drive error code and status........... 2-47 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
1. Phillips screwdrivers (For replacement procedures) 2. Implements for debugging port check • Toshiba MS-DOS system FD • RS-232C cross cable • Test board with debug port test cable • PC for displaying debug port test result QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g> Connection of modem [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Before going through the flowchart steps, verify the following: Ask him or her to enter the password if a password is registered. Verify with the customer that Toshiba Windows is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.
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11. If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting Procedures in Section 2.14. 12. If an error is detected on the sound test, perform the Sound Troubleshooting Procedures in Section 2.15. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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4. If a malfunction is detected on the PCI ExpressCard, perform the PCI ExpressCard Troubleshooting Procedures in Section 2.18. 5. If a malfunction is detected on the fingerprint sensor, perform the Fingerprint Sensor Troubleshooting Procedures in Section 2.19. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
The battery level is low while the system power is ON. (even intervals) Blinks orange once The system is driven by only a battery and the battery level (at being switched on) is low. Doesn’t light Any condition other than those above. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Check 2 If the DC IN icon does not light, go to Procedure 3. Check 3 If the battery icon does not light orange or blue, go to Procedure 4. NOTE: Use a supplied AC adapter G71C0002R710, G71C0002R810 (2-pin)/ G71C00067210, G71C00067110 (3-pin). QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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On for half second Interval between data bits Off for half second The error code begins with the least significant digit. Example: Error code 11h (Error codes are given in hexadecimal format.) Start 2-10 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Common Dock output voltage is over 16.5V. Current from the DC power supply is over 12.0A. Current from the DC power supply is over 0.5A when there is no load. Abnormal current has been sensed. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-11...
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E5V voltage is over 6.00V. E5V voltage is under 4.50V when the computer is powered on. E5V voltage is under 4.50V when the computer is booting up. E5V voltage is under 4.50V when EV power is maintained. 2-12 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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1R8-B1V voltage is under 1.53V when BV power is maintained. PPV output Error code Meaning PPV voltage is over 1.80V. PPV voltage is under 0.32V when the computer is powered on. PPV voltage is under 0.32V when the computer is booting up. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-13...
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PGV voltage is under 0.68V when EV power is maintained. 1R5-P1V/SVP-P1V output Error code Meaning 1R5-P1V/SVP-P1V voltage is over 2.22V. 1R5-P1V/SVP-P1V voltage is under 1.275V when the computer is powered on. 1R5-P1V/SVP-P1V voltage is under 1.275V when the computer is booting up. 2-14 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Connect a new AC adapter and AC power cord. If the problem still occurs, go to Procedure 5. Check 3 In the case of error code 21h: Go to Procedure 3. Check 4 For any other errors, go to Procedure 5. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-15...
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If the battery pack is still not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack is still not charged, go to Procedure 5. 2-16 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Check 1 Battery pack may be faulty. Replace it with a new one. If the problem still occurs, perform Check 2. Check 2 System board may be faulty. Replace it with a new one. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-17...
Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check 2-18 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Go to Procedure 3. WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE. If any other error message displays, perform Check 3. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-19...
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The D port status is displayed in the following form; 6. When the D port status is FFFFh (normal status), go to Procedure 4. 7. When the D port status falls into any status in Table 2-4, execute Check 1. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-21...
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Transits to System BIOS IRT F007 Initialization of ICHM. D31 BIOS rewrite process DRAM configuration Permission of cache (L1 cache only) Memory clear Transition to real mode and copy of BIOS to RAM 2-22 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Read 1 sector of the root directory Retrieval of entry of “CHGBIOSA.EXE” /“CHGFIRMA.EXE” from the sector read. Reading of EXE header of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” Key input when error occurred Execution of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-23...
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Test of PIT channel 1 (Check whether the refresh signal works normally in 30 micro-s refresh interval.) HLT, when the time is out. Test of PIT channel 2 (Check whether the speaker gate works normally.) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-25...
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VGA display off, Reset control Control of built-in LAN permission/ prohibition PCI Express initialization Sound initialization PC multi-box status acquisition (For models supporting Select Bay) HC initialization and Device recognition Recognition and initialization of SD memory card 2-26 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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PC card slot initialization SIO initialization (For models supporting SIO) FIR initialization (For models supporting FIR) PCI automatic configuration Making of work for automatic configuration Acquisition of PCI IRQ Configuration Saving of VGA configuration result QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-27...
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F115h EXT_MEM_CHECK (Exception check in protected mode) (Boot) F116h INIT_SYS_MEM (Initialization of conventional memory) (Reboot) (DPORT=F117H if error occurred during exception check in protected mode) F118h CHK_DMA_PAGE (Check of DMA Page Register) (Boot) 2-28 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Acquisition of keys pressed during IRT Storing of T_SHADOW_RAM_SIZE Update of system resource before boot Rewriting of memory map data of INT15h E820h function Waiting for AC-Link initialization completion (For models supporting AC-Link) Updating of table for DMI QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-29...
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(For models supporting Bluetooth) PCI device configuration space close Cache control Process for CPU (Make the CPU clock to be set by SETUP) Waiting of motor-off completion of disabled Final setting of FDD information 2-30 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Table 2-4 Debug port (Boot mode) error status (10/10) D port status Inspection items Details (F120h) Post processing of PRE_BOOT_SETUP Clears PWRBTN_STS Enables POWER Button F122h Initialization of SC F124h Clearness of IRT status Update of Checksum on Runtime side F1FFh QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-31...
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Clearing of data for Remote Lockout Storing of USB register Halt of HC Storing CPU register Permission of system area, memory cache (to work at high-speed) Suspending of HDD Storing KBC,SCC and MOUSE Storing of PCI device 2-32 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Power LED control during suspending Isolates built-in LAN Makes the power of sound off Model-unique processing just before F13Bh suspending Waiting for completion of dividing for suspending Stops dividing of extension command for power off QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-33...
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SMRAM Calculates the checksum of system BIOS in Checksum does not match during IRT and F13Dh the IRT side Runtime Setting status of suspend completion Prohibition of L1&L2 Power off Completion of BIOS 2-34 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Setting of Graphics Aperture Size Recovery of PIC register Initialization 2 of devices necessary for AC'97 control initialization before initializing PCI bus Initializing of temperature control information Initializing of KBC VGA display-off and Reset control QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-35...
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Waiting for VGA power on Call of VGA BIOS F126h Processing of password for RESUME F128h Recovery of each device(3) Recovery of DMAC register F129h PnP Resume processing (2 Motor-off of disabled HDD 2-36 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Enables Power Button Measures against chip set defective Waiting for the completion of recovery of VGA register Recovery of PIT register Recovery of PCI configuration register Recovery of PIC MASK Executing of driver for RESUME QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-37...
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If any other D port status error code is displayed, perform Procedure 3. D port error code is as follows: Error code Contents F003h or F004h SC initialization error F00Bh BIOS update error F117h Exception check error F121h Clock generator error 2-38 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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If an error is detected during these tests, go to Procedure 4. Procedure 4 Replacement Check System board may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace system board with a new one. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-39...
Procedure 2. Detailed operation is given in Chapter 3, Tests and Diagnostics. If the test program cannot be executed on the computer, go to Procedure 3. 2-40 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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“write enable”. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-41...
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1. Cable can not be disconnected from the connector. 2. Cable is connected straight to the connector. 3. Cable is connected all the way seated in the connector. 4. Cable or connector can not be broken. 2-42 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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USB FDD may be faulty. Replace it with a new one. If the problem still occurs, perform Check 4 Check 4 System board may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-43...
User’s Manual. Procedure 1 Partition Check Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks: Check 1 Input C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.
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2.5” HDD(s) and the connector(s) of system board may be defective (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.). Insert HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to Procedure 3. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-45...
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Using the Diagnostic Disk, format the 2.5” HDD with a format option (physical format). If HDD is formatted, set the 2.5” HDD partition using MS-DOS FDISK command. If you cannot format the 2.5” HDD using the Tests and Diagnostic program, go to Procedure 4. 2-46 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-47...
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Chapter 4, Replacement Procedures and check the operation. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-48 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
ONE TEST) in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, keyboard is functioning properly. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-49...
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Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-50 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, touch pad is functioning properly. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-51...
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Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 4. Check 4 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-52 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Insert the Diagnostics disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-53...
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Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. If the connection is loose, reconnect firmly and restart the computer. If the problem still occurs, go to Procedure 4. 2-54 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Chapter 4, Replacement Procedure and test the display again. If the problem still occurs, perform Check 5. Check 5 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedure. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-55...
Optical disk drive may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedure. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with new one following the instructions in Chapter 4, Replacement Procedure. 2-56 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Procedure and perform the following checks: Check 1 Make sure the following connections are firmly connected. If any connector is disconnected, connect it firmly and return to Procedure 1. If the problem still occurs, perform Check 2. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-57...
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MDC may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedure. If the problem still occurs, perform Check 4. Check 4 System board may be faulty. Replace it with a new one following the instruction in Chapter 4, Replacement Procedure. 2-58 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
LAN cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instruction in Chapter 4, Replacement Procedure. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-59...
LAN. Perform the test following the instructions described in Chapter 3, Tests and Diagnostics. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. 2-60 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Wireless LAN card. If wireless LAN antenna cables are not connected properly, connect them firmly and perform Procedure 1. If the problem still occurs, go to the procedure 3. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-61...
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Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-62 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Bluetooth. You will need a second computer that can communicate by Bluetooth. Perform the test following the instructions described in Chapter 3. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-63...
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Make sure that Bluetooth antenna cable is firmly connected to the connector on Bluetooth module. If Bluetooth antenna cable is not connected properly, connect them firmly and perform Procedure 1. If the problem still occurs, go to the procedure 3. 2-64 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 4. Check 4 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-65...
The connection of sound system is shown in the following figure. As the connection may be defective, disassemble the computer and check each connection. If the problem still occurs, go to Procedure 3. 2-66 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 7. Check 7 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-67...
JK board cable may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 7. Check 7 System board may be faulty. Replace it with new one following the instructions in Chapter 4. 2-68 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Bridge media may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-69...
(3) Make sure that the following device is recognized on the Device Manager window. USB 2.0 5in1 ExpressCard USB Device (4) After confirmation, take a “Safety Remove” procedure and pull out the USB2.0 5in1 ExpressCard. 2-70 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
3. Make sure the first joint of your finger is on the sensor. 4. Slide slowly your finger from the first joint to fingertip at constant speed. When not recognized, adjust the speed. Fingerprint Fingerprint sensor sensor QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-71...
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4. Click “Create Account” button in the (default) condition that the “Computer administrator” is selected in [Pick an account type]. 5. Select the icon of Account (e.g. “TOSHIBA”) that has been made in item 2 to item 4 in [User Accounts] display.
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4. After displaying [Enrollment Hints], check off in the box of [Run interactive tutorial] (when proceeding without seeing Tutorial). The display of “if you want really skip or not the Tutorial” appears, and then click [Skip Tutorial]. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-73...
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5. After displaying [User’s Fingerprint], click the box of thumb of right hand. A small window of “Swipe finger” appears, then swipe three times. 6. The display becomes as follows when the fingerprint is registered correctly. Click [Next]. 2-74 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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7. After displaying [User Enrollment] dialog, you are asked if you want to register one more finger. Click [No] when you do not want to register one more. 8. When [Advanced Security] is displayed, click [Next]. 9. When [Finish] is displayed, click [Finish]. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 2-75...
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1. Turn on the computer. Windows starts up. 2. In the Windows Log-ON window, scan the fingerprint of registered finger. Make sure that a green check mark is displayed in the box (It means you have logged on). 2-76 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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2.19 Fingerprint sensor 2 Troubleshooting Procedures 3. After starting Windows, make sure that the name of Account (e.g. “TOSHIBA”), which has been inputted in item 3 in Procedure 1 at the top of [Start]. Procedure 4 Connector Check and Replacement Check The connector CN9540 on the FS board is connected to the connector CN9530 on the system board.
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3.15 Real Timer Test......................3-36 3.16 NDP Test........................3-38 3.17 Expansion Test......................3-39 3.18 CD-ROM/DVD-ROM Test ..................3-41 3.19 Error Code and Error Status Names................. 3-42 3.20 Hard Disk Test Detail Status..................3-45 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-iii...
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3.29.4 IEEE1394 test..................3-88 3.30 Sound Test program....................3-89 3.30.1 Sound (Standard) test ................. 3-89 3.30.2 Sound (Legacy) test................3-91 3.30.3 CD Sound (Standard) test..............3-92 3.30.4 CD Sound (Legacy) test ..............3-94 3-iv [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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3 Tests and Diagnostics 3.31 SETUP ........................3-95 3.31.1 Function Description ................3-95 3.31.2 Accessing the SETUP Program............3-97 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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Table 3-5 Error message..................... 3-80 Table 3-6 Error code for Bluetooth test (BD_ADDR) ............3-81 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT)........3-85 Table 3-8 Common error code ................... 3-87 3-vi [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
FDD UTILITIES SYSTEM CONFIGURATION EXIT TO MS-DOS The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST ASYNC TEST HARD DISK TEST QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
A cleaning kit to clean the floppy disk drive heads (Head Cleaning) An external display supporting monitor ID (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
3.1 The Diagnostic Test 3 Tests and Diagnostics 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
2. After replacing the system board, execute the subtest04 “DMI information recovery” and subtest08 “System configuration display” in 3.4 Setting of the hardware configuration in order to copy the DMI information and system information from the floppy disk. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
3.2.1 Diagnostics menu (T&D) After pressing M or m and Enter in the startup menu, the following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
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Selecting YES of TEST LOOP increases the pass counter by one, each time the test cycle ends and restarts the test cycle. Selecting NO returns the process to the subtest menu after the test is complete. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
For more details on this test, refer to the section 3.4. 3.2.3 Heatrun test program Heatrun test starts executing the same subtest as 3.24 RUNNING TEST. For more details on this test, refer to the section 3.5. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
3.3 Check of the RAID configuration Check of the RAID configuration Following screen is displayed for checking the RAID configuration and specifying a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status...
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Indicates critical condition that one HDD is failed in the RAID-0 that does not have redundancy. “OPTIMAL” is displayed in the case of (1) and “not OPTIMAL” is displayed in the case of (2) and (3). QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
When the “RAID-1” is displayed in the shown below, it is judged that the RAID is configured by two drives. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1...
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The RAID is not configured by two drives in the following display, because there are two LDs (LD0 and LD1). TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-0 OPTIMAL...
3.3.3 Specification of the failed HDD Check the RAID configuration condition from the shown below and specify a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1 DEGRADE xxGB...
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RAID console and installed again. When the drive is unlocked, “ABSENT” is displayed. When the drive is locked, “OFFLINE” is displayed. Repair is not needed in this case. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level...
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(2) When a new HDD is recognized, It is judged that the HDD removed is failed. Specify the reason by using the Independent Utility. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity...
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One drive in the “RAID-1”is failed and degraded. This may look like failure by wrong operation. Specify the reason by using Independent Utility. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity...
6. “Write data OK (Y/N)?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. 7. “Create DMIINFO TXT (Y/N)?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. 3-16 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Confirm the contents and press Enter. For more details on the system configuration information, refer to 3.26 "System configuration". Subtest 09 E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-17...
For more details on the procedure and test content, refer to RUNNING TEST. When the heatrun test ends, following message appears in the display. ************************************************ HEATRUN TEST END ************************************************ Press any key to continue... Press any key and return to the startup menu. 3-18 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
The following message will appear. *** Test Fan Revolution High speed Start Make sure the fan rotates at high speed, then press Enter. After a while, the fan rotating will stop. Subtest 03 Geyserville QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-21...
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Serial Number : XXXXXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Model Number : XXXXXX-XXXXX PCN/BND Number : XXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. 3-22 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Appendix D. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY 3-24 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white, and semi-white. Each color displays for three seconds. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-25...
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Mode 118. Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds, then returns to the DISPLAY TEST menu. 3-26 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Subtest 07 LCD Brightness The LCD brightness changes in the following order: Super-Bright —> Bright —> Semi-Bright —> Bright —> Super-Bright After displaying with Super-Bright of LCD brightness, return to the DISPLAY TEST menu. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-27...
: XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU 3-28 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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This subtest reads data from a track, head, and address specified by an operator. CAUTION: When making the test data, make the data of the number of maximum sectors (18 sectors in 3 modes). QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-29...
Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple Pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. 3-30 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-31...
FIR/SIR port. Subtest 03 Wraparound (board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. 3-32 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
3. This message is used to select whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.20. Select 1 or 2. Detail status display (1:no, 2:yes) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-33...
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1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. 3-34 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-35...
Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. 3-36 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-37...
If exists, the bit is “1”. Test only when the high-speed operation processor exists. Subtest 01 NDP test This test checks the following functions of NDP: Control word Status word Addition Multiplication 3-38 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
–– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-39...
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Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using VESA command. CAUTION: It becomes NG because the priority is given to the internal monitor in a simultaneous display mode. 3-40 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.
HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND) Display VRAM SIZE NOT SUPPORT 3-42 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-43...
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ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR 3-44 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
(Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-45...
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“1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used 3-46 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
9 .... Common Test **************************************************************** ..Press test number [1-9] ? Select the subtest number you want to test and press Enter. To return to the DIAGNOSTIC TEST menu, select 9 and press Enter. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-47...
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Holding a key down enables the auto-repeat function that causes the key’s display character to blink. Press Del + Enter to end the test. IF TEST OK, Press [Dell][Enter]key 3-48 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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The parameters appear above the <BUTTONS> (1) or (2) corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-49...
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Pressing any key, indication of pressing touch sensor button will appear in the display again. Unless the right touch sensor button is pressed, this operation is repeated. After checking all touch sensor button, return to the ONLY ONE TEST menu automatically. 3-50 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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9 .... EXIT to Only One Menu ***************************************************************** ..Press test number[0-3, 9] ? Connect the USB test module and USB cable to the computer. Input the port test number and press Enter. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-51...
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[HDD Access LED test] Confirm the LED of HDD status blinks properly. Press any key and following message appears in the display. [Caps/Num/Overlay BT/W-LAN LED test] 3-52 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Check [DC-IN]&[Power]&[Main Battery]LED= Green Check if the each LED lights in the same color as the message in the display (Message switches <-> Green Orange Press Enter and return to the ONLY ONE TEST menu. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-53...
2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. 3-54 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-55...
The 7 key writes the log information to a floppy disk. 3. In the case of “error retry OK,” a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. 3-56 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
2. To execute the test, press Y (yes) and Enter. To cancel the test, press N (no) and Enter. If you execute the selectable test, follow the indication message in the display. 3. After setting the selectable test, the test starts automatically. To terminate the program, press Ctrl + Break. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-57...
This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. 3-58 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
After the floppy disk is formatted, the following message will appear: Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-59...
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Copy complete Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. 3-60 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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(i) Select a drive number and the following message will be displayed. ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-61...
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[HDD ID Read (VX.XX)] [Drive #1] [Drive #2] Model No. = XXXXXXX = XXXXXXX NOTE: Only when a 2nd HDD is installed, [Drive #2] message appears in the display. Press Enter to return to the FDD UTILITIES MENU. 3-62 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
14. The number of ASYNC ports 15. Math co-processors 16. Floppy Disk Drive [Track/Head/Sector] 17. Hard Disk Drive [Sector/Drive size/Manufacture code] 18. Optical Disk Drive [Maker/Drive type/Manufacture code/Product code] 19. T&D total version 20. Date/Time QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-63...
: Intel Calexico 802.11b/g (MoW) G-code : G36C0000X310 PBA No. : C55369 ************************************************************* If a defective is found during the test, NG message will appear in the display. Press any key and return to the test menu. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-65...
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When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. 3-66 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Connection of wireless LAN card • Connection of wireless LAN antenna cable (Main/Aux) • Condition of wireless LAN communication (Interference/obstruction) • Defective wireless LAN card Checking the connection and condition, execute the subtest again. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-67...
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This subtest checks SKU information, MAC address, connection and communication of wireless LAN antenna of Calexico 802.11b/g card. The test stops at when a defective is found. For more details, refer to each subtest. 3-68 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
LAN card is described. ************************************************************* Module : Intel Calexico 802.11a/g (MoW) G-code : G36C00018510 PBA No. : C67287 ************************************************************* Press any key and return to the test menu. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-69...
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If a defective is found during the test, following message will appear in the display. ************************************************************* ERROR: MAC all F MAC = XXXXXXXXXXXX ************************************************************* ************************************************************* MAC Address Check : NG !! ************************************************************* Press any key and return to the test menu. 3-70 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Press any key and following message will appear in the display. Check which antenna (Main/Aux) is defective. ************************************************************* Aux Antenna Test : NG !! ************************************************************* Press any key and return to the test menu. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-71...
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Connection of wireless LAN card • Connection of wireless LAN antenna cable (Main) • Condition of wireless LAN communication (Interference/obstruction) • Defective wireless LAN card Checking the connection and condition, execute the subtest again. 3-72 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Calexico 802.11b card and communication test of Calexico 802.11a and Calexico 802.11g. The test stops at when a defective is found. For more details, refer to each subtest. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-73...
ICHx GbE (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (GbE) ******************************************************************** ..Press test number [1-2] ? Press the number you want to test and press Enter. 3-74 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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< TRANSMIT > < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-75...
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1000Base Auto-negotiation TxRx Test CE Test Complete NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-76 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear: ...Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-77...
..Press test number [1, 3, T] ? Press 1 or 3 key to perform the corresponding subtest. To quit the Bluetooth test program, eject the floppy disk and turn the computer off while the menu above is displayed. 3-78 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- Initializing … When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.
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3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
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Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System for details. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-81...
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The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ <- Progress Bar Ready>>>>>>>>>>>>>>>>>>>>>> [ESC] : Stop 3-82 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ CCCC M PPPPPP EEEEEE TTTTTTT EEEEEEE DDDDD MM P O M M M M P M PPPPPP EEEEEE EEEEEEE D CCCC LLLLLLL EEEEEE EEEEEEE DDDDD Testing is finished A>_ QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-83...
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M PPPPPP EEEEEE TTTTTTT EEEEEEE MM P O M M M M P M PPPPPP EEEEEE EEEEEEE N N C CCCC LLLLLLL EEEEEE EEEEEEE Testing is finished _Press any key to continue. . . 3-84 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System in detail. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-85...
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Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist ** See the Specification of the Bluetooth System in detail. 3-86 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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0x4c Suspended during Hard ware switch confirmation. 0x4d RSSI value is less than the standard value. 0x4e Holts 0x4f (reserved) ** Number 0x30 to 0x40 are common error codes of the test program. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-87...
This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest03 1394 GUID Display This program checks the GUID of IEEE1394. 3-88 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Build data: XXX XX XXXX at XX:XX:XX Loading “mic.wav”. NOTE: The message in the display might have slight difference from those above. The display returns to the Sound (Standard) test menu after the test ends. 3-90 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
The display returns to the Sound (Standard) test menu after the test ends. 3.30.2 Sound (Legacy) To execute the Sound (Legacy) test, select 2 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-91...
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To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears in the display.
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This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker. Return to the CD Sound (Standard) menu after the test ends. CAUTION: Sound (Standard) test is not supported in this model. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-93...
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“Device Config.=” of the BIOS SETUP. If the “ALL DEVICE” is not selected, music can not be played. 3.30.4 CD Sound (Legacy) To execute the CD Sound (Legacy) test, select 4 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. 3-94 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
8. Drives I/O (a) Built-in HDD1 (b) Built-in HDD2 (c) CD-ROM 9. PCI Bus 10. Display (a) Power On Display (b) LCD Display Stretch (c) TV Type 11. Peripheral (a) Internal Pointing Device QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-95...
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3 Tests and Diagnostics 3.31 SETUP 12. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation 13. PCI LAN 14. RAID ARRAY (a) Current State (b) Create State (c) Execute Creation 3-96 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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3.31 SETUP 3 Tests and Diagnostics 3.31.2 Accessing the SETUP Program While pressing ESC, turn on the power. Then press F1. The following display appears. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-97...
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2. To accept the default settings, press End and then press Y. NOTE: When you execute the default setting, the following settings are not changed: (1) HDD Mode (2) Password (3) Write Policy QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-99...
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This option is used to select Full Power, Low Power or User Setting of the battery save mode. When you select the battery save mode, the followings will appear. Full Power The following shows full power settings. Low Power The following shows low power settings. 3-100 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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CPU. Performance If the CPU becomes too hot, the fan turns on automatically. When the CPU temperature falls to a normal range, the fan turns off. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-101...
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This option sets or resets the user password for power on and instant security (Fn+F1). Registered The user password has been registered. Not registered The user password has not been registered. For details on setting the user password, refer to the User’s Manual. 3-102 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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(Not detected from the other one) (c) Network Boot Protocol Use this option to set the starting method via a network. PXE Sets to PXE protocol. (Default) RPL Sets to RPL protocol. 6. Others QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-103...
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Execute-Disable Bit gives higher security function preventing the PC from the computer viruses and buffer overflow problem on unauthorized access. Available Enable the Execute-Disable Bit function. Not Available Disable the Execute-Disable Bit function. (Default) 3-104 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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The Wake-up on LAN is a function to turn on the power automatically by the call from the administrator. It can be set to “Enabled” only when “Built-in LAN” is set to “Enabled”. To activate this function, use the AC adapter. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-105...
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(Default) NOTE: 1. When using installed OS, selecting “Setup by OS” is recommended. 2. When executing test programs, be sure to select “ALL Device”. And after the test end, select “Setup by OS”. 3-106 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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This cannot be changed. 9. PCI Bus This option displays the interrupt level for the Card Bus in the computer. It is for information only and cannot be changed. PCI BUS = IRQ10, IRQ11 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-107...
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525p (480p,D2) High Definition Television with 480 progressive scan 750p (720p,D4) High Definition Television with 720 progressive scan 1125i (1080i,D3) High Definition Television with 1080 interlace 525i (480i,D1) High Definition Television with 480 interlace 3-108 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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USB floppy disk is available without the driver. Disabled Disables LEGACY support 13. PCI LAN This option sets the Enable / Disable of the built-in LAN functions. Enabled Enables built-in LAN functions. (Default) Disabled Disables built-in LAN functions. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 3-109...
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Do you really want to do this? If “Yes”, please type the key string which is written in manual. Input 1234 (press 1, 2, 3, 4 key) and press Enter. The change of the RAID configuration will be reflected. 3-110 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Figure 4-27 Ejecting the optical disk ................... 4-45 Figure 4-28 Removing the RTC battery ................4-47 Figure 4-29 Removing the JK board..................4-48 Figure 4-30 Removing the LED board ................4-50 Figure 4-31 Removing the system board ................4-52 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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Figure 4-51 Removing the hinge ..................4-79 Figure 4-52 to 4-59 Replacing 17.1 inch LG. Philips fluorescent lamp ....4-82 to 4-89 Figure 4-60 to 4-77 Replacing 17.1 inch Sharp fluorescent lamp ......4-90 to 4-106 4-vi [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
The tilt stand, if it is installed, can be removed without any other FRUs removed. • Chart Notation The chart shows the case for the following example: • Removing a Touch pad All FRUs down to the “4.2 Battery pack” to “4.11 Cover assembly” must be removed. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion.
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Screw sizes are noted in the text and figures. 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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Normal pin connectors are used for all other cables. Simply pull out or push in these connectors to disconnect or reconnect. Pressure plate connector Spring connector [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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• One 4mm flat-blade screwdriver • Screwdriver for TORX screw • Tweezers (for lifting screws) • ESD mats (lay on work table or floor) • An ESD wrist strap and heel grounder • Anti-static carpet or flooring QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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Odd numbered length screws: White Grip area Special length screw: Blue “Special length screw” means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.8 mm and so on. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Screw shape + Screw length (mm) Screw shape B: Bind screw F: Flat head bind screw S: Super thin head screw T: Tapping screw U: Other screws (Unique screws: pan head, stud, etc.) Example: B6 … 6mm bind screw QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
6. Separate the battery cover and battery pack while releasing the hooks of the battery cover. Battery cover Battery pack Battery lock Battery pack assembly Battery latch Figure 4-1 Removing the battery pack [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.
NOTE: If an ExpressCard or PC card is not inserted all the way, the eject button may not pop out. Be sure to push an ExpressCard or PC card firmly and press the eject button again. [ExpressCard (Upper slot)] ExpressCard Eject button 4-10 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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The following describes the procedure for installing the ExpressCard & PC card (See Figure 4-2). 1. Make sure the eject button does not stick out. 2. Insert the ExpressCard or PC card and press it until it is securely connected. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-11...
Figure 4-3 Removing the Bridge media Installing the Bridge media The following describes the procedure for installing the Bridge media (See Figure 4-3). 1. Insert the Bridge media and press it until it is securely connected. 4-12 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
6. Remove the following screw securing the HDD-2 assembly. • M2.5×6B ×1 FLAT BIND screw 7. Disconnect the HDD-2 assembly from the connector CN1860 on the system board by sliding it toward the arrow pointed. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-13...
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8. Remove the following screws and separate the HDD holder from the HDD assembly. • M3.0×4S ×4 S-FLAT BIND screw M3.0x4S S-FLAT BIND M3.0x4S S-FLAT BIND HDD holder Figure 4-6 Removing the HDD QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-15...
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CN1850 on the system board. 6. Secure the HDD-1 assembly with the following screw. • M2.5×6B ×1 FLAT BIND screw 7. Install the HDD-1 slot cover and secure it with the screw (with e-ring). 4-16 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
(See Figure 4-7 and 4-8). 1. Loosen the screw (with e-ring) securing the memory slot cover. 2. Remove the memory slot cover. Screw (with e-ring) Memory slot cover Figure 4-7 Removing the memory slot cover QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-17...
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3. When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly. 4. If the memory is not detected, check that it is connected correctly. 4-18 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Figure 4-9 Removing the speaker cover Installing the Speaker cover The following describes the procedure for installing the speaker cover (See Figure 4-9). 1. Install the speaker cover to the slot and turn it clockwise. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-19...
1. Insert your finger into the slot between the keyboard holder and computer. Then, lift up the keyboard holder while unlatching. 2. Remove the following screw. • M2.5×4B ×2 FLAT BIND screw Keyboard holder M2.5x4B FLAT BIND M2.5x4B FLAT BIND Figure 4-10 Removing the keyboard (1) 4-20 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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FLAT BIND screw 5. Disconnect the keyboard cable from the connector CN3200 on the system board and remove the keyboard. M2.5x8B FLAT BIND Keyboard support plate Keyboard cable CN3200 Figure 4-11 Removing the keyboard (2) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-21...
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4. Secure the keyboard with the following screws. • M2.5×4B ×2 FLAT BIND screw 5. Install the keyboard holder (the topside first) and press it to latch. 4-22 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
4. Disconnect the wireless LAN card from the connector CN2600 on the system board. M2.0×4B TORX Wireless LAN card hold plate M2.0×4B BIND Wireless LAN card M2.0×4B BIND Wireless LAN antenna cable CN2600 Figure 4-12 Removing the wireless LAN card QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-23...
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3. Connect the wireless LAN antenna cables to the terminals (White cable to MAIN, Black cable to AUX) on the wireless LAN card. 4. Install the wireless LAN card hold plate and secure it with the following screw. • M2.0×4B ×1 TORX screw 4-24 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
2. Pull the MDC straight up and disconnect the MDC from the connector CN3010 on the system board. 3. Disconnect the modem cable from the connector on the MDC. M2.0x4B BIND Modem cable CN3010 Figure 4-13 Removing the MDC QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-25...
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1. Connect the modem cable to the connector on the MDC. 2. Install the MDC and connect it to the connector CN3010 on the system board. 3. Secure the MDC with the following screws. • M2.0×4B ×2 BIND screw 4-26 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
2. Connect the Bluetooth flat cable to the connector on the Bluetooth module. 3. Install the Bluetooth module to the slot. 4. Connect the Bluetooth antenna cable to the connector on the Bluetooth module. 5. Stick the glass tape in place. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-27...
“6” “6” “8” Analog TV turner antenna cable “8” Analog TV turner cable *This screw doesn't exist for the HD-DVD model. GPU fan cable (Connected to CN8781) Figure 4-15 Removing the cover assembly (1) 4-28 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Switch board cable (Connected to CN9650) Microphone cable (Connected to CN6050) Fingerprint sensor cable (Connected to CN9530) Touch pad cable Volume cable (Connected to CN3201) (Connected to CN3330) Figure 4-16 Removing the cover assembly (2) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-29...
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4 Replacement Procedures 4.11 Cover assembly 14. Remove the cover assembly while releasing the latches. Cover assembly Figure 4-17 Removing the cover assembly (3) 4-30 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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×4 or ×3 (Described as "6" in the FLAT BIND screw figure 4-15) • M2.5×8B ×3 (Described as "8" in the figure 4-15) FLAT BIND screw • M2.5×16B ×14 (Described as "16" in the FLAT BIND screw figure 4-15) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-31...
4. Turn up the insulator and disconnect the button cable from the touch pad assembly. 5. Disconnect the button cable from the TP board. 6. Turn over the touch pad assembly and remove the following screw and TP board. • M1.8×3S ×1 S-THIN HEAD screw 4-32 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Touch pad cable (Rux pad model) Insulator Insulator Button cable Touch pad Touch pad cable Double-sided tape (Touch pad model) M1.8×3S S-THIN HEAD TP board Figure 4-19 Removing the cables and TP board QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-33...
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4. Install the touch pad assembly to the cover assembly while sliding it in the opposite direction of the arrow in Figure 4-18. 5. Secure the touch pad assembly with the following screw. • M2.5×6S ×1 Tapping screw 4-34 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
NOTE: When installing the internal microphone, make the side where the cable goes out up and install it to the microphone holder. 2. Arrange the microphone cable in place while passing it under the guides. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-35...
The following describes the procedure for installing the volume board (See Figure 4-21). 1. Install the volume knob while latching. 2. Install the volume cover to the volume board. 3. Install the volume board (with volume cover) to the cover assembly. 4-36 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
3. Disconnect the fingerprint sensor cable from the connector CN9540 on the fingerprint sensor board. Fingerprint sensor board Fingerprint sensor holder Latch CN9540 Fingerprint sensor cable Figure 4-22 Removing the fingerprint sensor board QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-37...
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2. Install the fingerprint sensor board to the cover assembly. 3. Install the fingerprint sensor holder in place and slide it in the opposite direction of arrow in the figure 4-22 while pushing the latch. 4-38 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
5. Turn up the insulator and remove the reinforcing plate and switch board. Cables Glass tape A Glass tape B M2.5×6S Tapping Switch cable M2.5×6S Tapping Reinforcing plate Insulator CN9660 Switch board Figure 4-23 Removing the switch board QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-39...
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• M2.5×6S ×2 Tapping screw 3. Stick the glass tape B in place. 4. Pass the cables on the reinforcing plate and stick the glass tape A on it. 4-40 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
1. Remove the following screws and ODD panel. (Only when the DVD super multi drive is mounted.) • M2.5×6B FLAT BIND screw ×2 M2.5x6B FLAT BIND ODD panel Figure 4-24 Removing the ODD panel QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-41...
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2. Remove the following screw securing the ODD assembly. • M2.5×6B FLAT BIND screw ×1 3. Remove the ODD assembly from the connector CN1810 on the system board. M2.5x6B FLAT BIND CN1810 ODD assembly Figure 4-25 Removing the ODD assembly 4-42 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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×2 S-THIN HEAD screw 6. Remove the ODD rear bracket from the ODD assembly. ODD side bracket ODD rear bracket M2.0x3S S-THIN HEAD M2.0x2.7B S-THIN HEAD Figure 4-26 Removing the ODD rear bracket QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-43...
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• M2.5×6B ×1 FLAT BIND screw 4. Install the ODD panel and secure it with the following screws. (Only when the DVD super multi drive is mounted.) • M2.5×6B ×2 FLAT BIND screw 4-44 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
2. Open the ODD cover in the direction of the arrow to remove it from the ODD base assembly. 3. Hold the optical disk and lift it out. M1.8x2C S-THIN HEAD Hook ODD cover Optical disk M1.8x2C S-THIN HEAD ODD base assembly Figure 4-27 Ejecting the optical disk QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-45...
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1. Install the ODD cover to the ODD base assembly by sliding the hook into the slot of ODD base assembly. 2. Secure the ODD cover with the following screws. • M1.8×2C ×4 S-THIN HEAD screw 4-46 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
1. Set the RTC battery into the insulator. 2. Install the RTC battery to the slot of the base assembly. 3. Connect the RTC battery cable to the connector CN9990 on the system board. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-47...
4. Disconnect the analog TV turner cable from the connector CN9614 on the back of the JK board. CN9550 JK board M2.5×6S Tapping JK cable CN9614 Analog TV tuner cable CN9551 Figure 4-29 Removing the JK board 4-48 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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3. Connect the JK cable to the connector CN9551 on the system board and connector CN9550 on the JK board. 4. Secure the JK board with the following screw. • M2.5×6S ×1 Tapping screw QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-49...
3. Remove the LED board from the base assembly. 4. Disconnect the LED cable from the connector CN9510 on the LED board. M2.5x6S Tapping LED cable CN9500 CN9510 (Back of the LED board) LED board Figure 4-30 Removing the LED board 4-50 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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2. Install the LED board to the base assembly. 3. Connect the LED cable to the connector CN9500 on the system board. 4. Secure the LED board with the following screw. • M2.5×6S ×1 Tapping screw QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-51...
1. Remove the following screw securing the system board. • M2.5×6S ×1 Tapping screw 2. Remove the system board upward from the base assembly. System board M2.5x6S Tapping Figure 4-31 Removing the system board 4-52 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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The following describes the procedure for installing the system board (See Figure 4-31). 1. Install the system board to the base assembly and secure it with the following screw. • M2.5×6S ×1 Tapping screw QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-53...
2. Disconnect the speaker cable and speaker AMP cable from the connector on the speaker AMP board. M2.5x6S Tapping Speaker AMP cable Speaker AMP board Speaker cable Figure 4-32 Removing the speaker AMP board 4-54 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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3. Connect the speaker cable and speaker AMP cable to the connector on the speaker AMP board. 4. Install the speaker AMP board and secure it with the following screw. • M2.5×6S ×1 Tapping screw QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-55...
The following describes the procedure for installing the GPU fan (See Figure 4-34). 1. Install the GPU fan to the slot of the base assembly. 2. Pass the GPU fan cable through the insulator and arrange it in place. 4-56 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
4. Take out the TV antenna cable and analog TV cable from the slot. F jack Modem jack Analog TV cable Hook TV antenna cable Figure 4-35 Removing the F jack/modem jack/analog TV cable QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-57...
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1. Arrange the TV antenna cable and analog TV cable to the slot. 2. Install the modem jack to the slot. 3. Connect the TV antenna cable to the F jack. 4. Install the F jack into the slot. 4-58 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Figure 4-36 Removing the wireless communication switch Installing the Wireless communication switch The following describes the procedure for installing the wireless communication switch (See Figure 4-36). 1. Install the wireless communication switch to the base assembly. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-59...
3. Disconnect the CPU fan cable from the connector CN8771 on the system board and remove the CPU heat sink fan from the slot. M2.0x4B BIND CPU holder CPU fan cable M2.0x4B BIND CN8771 CPU heat sink fan Figure 4-37 Removing the CPU heat sink fan 4-60 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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4.26 CPU heat sink fan/CPU 4 Replacement Procedures 4. Unlock the CPU by rotating the cam on the CPU socket 90 degrees counterclockwise with a flat-blade screwdriver. 5. Remove the CPU. Figure 4-38 Replacing the CPU QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-61...
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6. Install the CPU holder and secure it with the following screws. • M2.0×4B ×3 BIND screw NOTE: When securing the CPU holder, be sure to secure the screws in the order of the number marked on the holder. 4-62 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
When removing the GPU heat sink, be careful no to bend the earth spring. M2.0x4B BIND Earth spring GPU holder GPU heat sink Figure 4-40 Removing the GPU heat sink QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-63...
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2. Secure the GPU heat sink and GPU holder with the following screws. • M2.0×4B ×3 BIND screw NOTE: When securing the GPU holder, be sure to secure the screws in the order of the number marked on the holder. 4-64 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
1. Insert the analog TV tuner into the connector CN2400 on the system board slantwise and press it to connect firmly. 2. Secure the analog TV tuner with the following screws. • M2.0×4 B ×2 BIND screw QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-65...
2. Pull up the PC card slot straight and remove it from the connector CN2110 on the system board. PC card slot CN2110 M2.0x3S M2.0x8S BIND S-THIN HEAD Figure 4-42 Removing the PC card slot 4-66 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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1. Insert the terminal of the PC card slot into the connector CN2110 on the system board. 2. Secure the PC card slot with the following screws. • M2.0×3S ×2 S-THIN HEAD screw • M2.0×8S ×2 BIND screw QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-67...
2. Insert your finger between the edge of the LCD mask and LCD and remove the LCD mask while releasing the latches. M2.5x8B FLAT BIND (with mask seal) M2.5x8B FLAT BIND (with mask pad) M2.5x8B FLAT BIND LCD mask (with mask seal) Figure 4-43 Removing the LCD mask 4-68 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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6. Disconnect the HV cables from the connectors CN3 and CN4 on the FL inverter. 7. Remove the FL inverter from the display assembly. M2.0x4S BIND FL inverter LCD cable Insulator HV cable Figure 4-44 Removing the FL inverter QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-69...
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LCD unit. After peeling off two aluminum tapes, disconnect the LCD cable from the connector on the back of the LCD. 10. Remove the LCD unit. LCD cable Aluminum tape M2.0x4S BIND LCD unit Figure 4-45 Removing the LCD unit 4-70 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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11. Remove the following screws securing the LCD support and remove the LCD supports from the LCD unit. • M2.0×3S ×4 S-THIN HEAD screw M2.0x3S LCD support S-THIN HEAD M2.0x3S S-THIN HEAD Figure 4-46 Removing the LCD support QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-71...
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NOTE: When installing the display mask, make sure there is no gap between the LCD mask and the display rear cover. 10. Secure the LCD mask with the following screws. • M2.5×8B ×6 FLAT BIND screw 11. Stick the mask seals and mask pads. 4-72 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
2. Remove the hinge cap (L) from the cover assembly. 3. Remove the LCD cable from the slot of the cover assembly. M2.5x6S Tapping LCD cable Hinge cap (L) LCD cable holder plate Figure 4-47 Removing the LCD cable QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-73...
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3. Installing the hinge cap (L) while hooking the tabs. CAUTION: When installing the hinge cap, do not mistake the left for the right and vice versa. “L” for the left and “R” for the right are marked on the hinge cap. 4-74 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Hinge cap (R) Wireless LAN antenna (with black cable) Insulator Bluetooth antenna (with brown cable) Acetate tape Wireless LAN antenna (with white cable) Figure 4-48 Removing the wireless LAN antenna/Bluetooth antenna QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-75...
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2. Arrange the wireless LAN antenna cables and bluetooth antenna cable on the display rear cover and fix them with acetate tapes and insulator. 3. Installing the hinge cap (R) while hooking the tabs. 4-76 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
The following describes the procedure for installing the display latch hook (See Figure 4-49). 1. Install the display latch hook to the display rear cover and secure it with the following screws. • M2.5×6S ×2 Tapping screw QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-77...
The following describes the procedure for installing the display rear cover (See Figure 4-50). 1. Install the display rear cover to the cover assembly and secure it with the following screws. • M2.5×4B ×6 FLAT BIND screw 4-78 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
• M2.5×6S ×1 Tapping screw 5. Push the latch and remove the hinge (R) by sliding it to the left. M2.5x6S Tapping Hinge (R) M2.5x6S Tapping Insulator Hinge (L) Figure 4-51 Removing the hinge QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-79...
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1. Install the hinge (R) to the cover assembly and secure it with the following screw. • M2.5×6S ×1 Tapping screw 2. Turn up the insulator and install the hinge (L) to the cover assembly and secure it with the following screw. • M2.5×6S ×1 Tapping screw 4-80 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
- Take care when handling the lamp. Excessive force may break the lamp. - Take care not to dirty or deform the lamp reflector. - Ensure always that the power of the LCD module is turned off before connecting or disconnecting cables and connectors. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-81...
4) Remove the cover shield (S). Be careful not to apply excessive force to the source driver PCB. CAUTION: Wear anti-static gloves to prevent circuit damage caused by ESC. Figure 4-52 Replacing 17.1 Inch LG.Philips fluorescent lamp (1) 4-82 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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4.36 Fluorescent Lamp 4 Replacement Procedures 2. Remove the bezel (Top case). Be careful not to apply excessive force to the source PCB or COF. Figure 4-53 Replacing 17.1 Inch LG.Philips fluorescent lamp (2) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-83...
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4.36 Fluorescent Lamp 3. Remove the source PCB. 1) Remove the source PCB. Be careful not to apply excessive force to the PCB or COF. Figure 4-54 Replacing 17.1 Inch LG.Philips fluorescent lamp (3) 4-84 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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NOTE: Keep each sheet in different place to prevent scratch on the surface. 4) Remove the two screws and FL tube cover at the bottom. • NOTE: The value of torque is 1.5kg Figure 4-55 Replacing 17.1 Inch LG.Philips fluorescent lamp (4) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-85...
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4) Stick the adhesive tape to fix the sheets. 5) Install the board assembly. NOTE: Be careful not to apply excessive force to the PCB and TCP. Figure 4-56 Replacing 17.1 Inch LG.Philips fluorescent lamp (5) 4-86 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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4.36 Fluorescent Lamp 4 Replacement Procedures 2. Install the source PCB. 1) Install the source PCB. Be careful not to apply excessive force to the COF. Figure 4-57 Replacing 17.1 Inch LG.Philips fluorescent lamp (6) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-87...
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4 Replacement Procedures 4.36 Fluorescent Lamp 3. Install the bezel. Be careful not to apply excessive force to the PCB and COF. Figure 4-58 Replacing 17.1 Inch LG.Philips fluorescent lamp (7) 4-88 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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4) Stick the adhesive tape (4) to fix the B/L cable. Be careful not to apply excessive force to the B/L cable. Figure 4-59 Replacing 17.1 Inch LG.Philips fluorescent lamp (8) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-89...
CAUTION: 1) Be careful not to damage the driver and circuit board. 2) The removed tapes are reused. Do not throw away. The torque loosing screws shall be 0.12N m Figure 4-60 Replacing 17.1 Inch Sharp fluorescent lamp (1) 4-90 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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2. Turn the LCD module face up and remove the bezel (D). 2) Remove the bent portion of the bezel. (1) Remove 6 latches of the bezel. Figure 4-61 Replacing 17.1 Inch Sharp fluorescent lamp (2) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-91...
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3. Turn the LCD module face down and remove the screw (C) fixing the board. Then open the bent portion of the TCP of the board and remove the backlight. The torque loosening screw shall be 0.12 N m Figure 4-62 Replacing 17.1 Inch Sharp fluorescent lamp (3) 4-92 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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1) Do not pull the circuit board and driver (when moving it, hold the edge of glass). 2) Be careful not to damage by ESC. Be careful not to damage by ESC Figure 4-63 Replacing 17.1 Inch Sharp fluorescent lamp (4) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-93...
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CAUTION: Be careful not to scratch or soil the removed sheets and light guide to reuse them. Do not to throw away the resign tape stuck on the diffusion sheet (G) to reuse. Figure 4-64 Replacing 17.1 Inch Sharp fluorescent lamp (5) 4-94 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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6. Turn the back light unit (E) face down and remove two screws (K) and lump cover (L). The torque loosening screw shall be 0.12 N m Figure 4-65 Replacing 17.1 Inch Sharp fluorescent lamp (6) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-95...
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7. Remove the lamp unit (M) from the BL unit (E). CAUTION: When removing the lamp unit, be careful not to break the lamp. Figure 4-66 Replacing 17.1 Inch Sharp fluorescent lamp (7) 4-96 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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4 Replacement Procedures 8. Turn the BL unit (E) face down. Remove the double-sided tapes (N to and S). CAUTION: Throw away the double –sided tapes. Figure 4-67 Replacing 17.1 Inch Sharp fluorescent lamp (8) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-97...
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1. Stick the double–sided tapes (N to S) on the BL unit (E). CAUTION: Be careful for the tapes not to ride on the ramp or not to stick out. Position of sticking Figure 4-68 Replacing 17.1 Inch Sharp fluorescent lamp (9) 4-98 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Insert the projection at the both sides of lamp cover. The torque tightening the screw shall be 0.1 N m Hook the 3 latches on the bottom side of lamp cover. Figure 4-70 Replacing 17.1 Inch Sharp fluorescent lamp (11) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-99...
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Insert slantingly the light guide plate (I) (not to deform the reflector). Stick the thin side to the double-sided tape and secure it. Outline of the section of lamp side M/Reflector M/Lamp Light guide plate (I) Figure 4-71 Replacing 17.1 Inch Sharp fluorescent lamp (12) 4-100 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Positioning of the sheet (H and G) Do not make it on the pin. Positioning of the sheet (H and G) Do not make it on the pin. Figure 4-72 Replacing 17.1 Inch Sharp fluorescent lamp (13) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-101...
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Do not make it on. It is on the guide lib. Guide lib Guide lib Do not make it on. Do not make it on Figure 4-73 Replacing 17.1 Inch Sharp fluorescent lamp (14) 4-102 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Position the circuit board by the rectangle hole close to the screw hole and the BL unit pin. The torque tightening screws shall be 0.1 N m Figure 4-74 Replacing 17.1 Inch Sharp fluorescent lamp (15) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-103...
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8. Turn the LCD module face down, install the bezel (D). (1) Hook bent portion of the bezel in the form. (2) Mate 6 latches of bezel. [Outline of the section] [Portion of] Figure 4-75 Replacing 17.1 Inch Sharp fluorescent lamp (16) 4-104 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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CAUTION: Make sure that the bent portion of bezel (D) in the form of “]” is not on the lib. The torque tightening screws shall be 0.1 N m. Figure 4-76 Replacing 17.1 Inch Sharp fluorescent lamp (17) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] 4-105...
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4 Replacement Procedures 4.36 Fluorescent Lamp 10. Stick the protection cover (A) and fixing tape (B). Bend and stick it on the side. Figure 4-77 Replacing 17.1 Inch Sharp fluorescent lamp (18) 4-106 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Appendices Appendix J Maintenance of TOSHIBA RAID............... J-1 Outline of Maintenance (Repair) of TOSHIBA RAID........J-1 Analysis and handling by Drive Log ..............J-2 Operation of Independent utility..............J-8 App-vi [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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LAN loopback connector................F-1 Figure J-1 Flowchart of repairing TOSHIBA RAID............J-1 Figure J-2 Flowchart of Analysis and handling by Drive Log .........J-2 Figure J-3 Drive Log ......................J-8 Figure J-4 Tree of menu of Independent Utility.............J-13 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] App-vii...
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Table J-8 Function of option and key ................J-24 Table J-9 Content of Drive Log display ................J-26 Table J-10 Content of View Drive Log menu ..............J-27 Table J-11 Function of key in View Drive Log...............J-27 App-x [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
LCD cover before securing the module with screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be careful when handling it. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Appendices 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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Appendices Appendix A Handling the LCD Module [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Appendix B Board Layout Appendices Appendix B Appendix B Board Layout System board (FCTSY*) Front View Figure B-1 System board layout (front) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
Appendices Appendix B Board Layout LE board (FCTLE*) <Front layout> <Back layout> Figure B-4 LE board layout Table B-4 LE board connector Number Name CN9510 System board I/F connector [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
PIN No. Signal name PIN No. Signal name C.12 CN3010 MDC I/F connector (12-pin) Table C-12 MDC I/F connector (12-pin) PIN No. Signal name PIN No. Signal name ACZOT1-P3P ACZSY1-P3P ACZIN1-E3P ACZRS1-E3N XAZBC1-P3P C-18 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Touch Pad I/F connector (4-pin) PIN No. Signal name PIN No. Signal name IPDCLK-P5P IPDDAT-P5P C.15 CN3330 Volume I/F connector (3-pin) Table C-15 Volume I/F connector (3-pin) PIN No. Signal name PIN No. Signal name (ROTENA-S3N) (ROTENB-S3N) QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] C-19...
Signal name PIN No. Signal name (MICIN) A-GND C.28 J6051 External microphone connector (6-pin) Table C-28 External microphone connector (6-pin) PIN No. Signal name PIN No. Signal name A-GND (MICIN-PXP) (BIAS) N.C. (MICIN) C-24 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Signal name PIN No. Signal name (ADPDC) (ADPDC) C.34 CN8810 Battery connector (10-pin) Table C-34 Battery connector (10-pin) PIN No. Signal name PIN No. Signal name PVBL1 BTMP1 BATDCHG (M5V) PSCL-S5P PSDA-S5P DBT1DV-S5N C-26 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
PIN No. Signal name Power P3V FGSPON-P3V ZUSBFS-E3N ZUSBFS-E3P C.41 CN9550 JK board I/F connector (6-pin) Table C-41 JK board I/F connector (6-pin) PIN No. Signal name PIN No. Signal name IRBLS1-P5P IRBLS2-P5P C-28 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Table C-44 IR bluster 1 connector (5-pin) PIN No. Signal name PIN No. Signal name IRBLS1-P5P C.45 J9561 IR bluster 2 connector (5-pin) Table C-45 IR bluster 2 connector (5-pin) PIN No. Signal name PIN No. Signal name IRBLS2-P5P C-30 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Appendix D Keyboard Scan/Character Codes Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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5. * This key corresponds to key No. 42 in a 102-key model. 6. * Refer to Table D-6, No. 124 key scan code. 7. * Refer to Table D-7, No. 126 key scan code. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA __________ E0 B6 E0 2A ___________ E0 36 Set 2 E0 F0 12 ________ E0 F0 59 E0 12 ___________ E0 59 QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Keytop Make Break Make Break CTRL LALT ARROW NUMERIC Scrl [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common Ctrl + Shift + Alt + QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
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Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
Appendix E Key Layout Appendices Appendix E Key Layout Appendix E Key Layout US Keyboard Figure E-1 US Keyboard layout UK Keyboard Figure E-2 UK Keyboard layout QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
3. If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
5. Turn on the power while holding down the Tab key. (Keep holding down the key until a beep sounds.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
Appendix I Reliability Appendices Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Component Time (hours) System 5954.95h QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL]...
Appendix J Maintenance of TOSHIBA RAID Appendices Appendix J Appendix J Maintenance of TOSHIBA RAID J.1 Outline of Maintenance (Repair) of TOSHIBA RAID Follow the below procedures to repair TOSHIBA RAID Reception Is the RAID configured by two HDD?(*1) Identify the failed HDD (*2)
Appendices Appendix J Maintenance of TOSHIBA RAI J.2 Analysis and handling by Drive Log Follow the below procedures to analyze. Boot the independent utility and check the Physical Drive status. Port 1 (1) Which port of HDD failed? Port 0...
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Appendix J Maintenance of TOSHIBA RAID Appendices How to identify the cause of failure (1) When “Fail” or “NODRIVE” is displayed. According to “Operation of Independent utility”, boot the independent utility to display the Drive Log. To identify the failure cause of Port 0, analyze the Drive Log of [REDUNDANT] side of Port 1.
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Appendices Appendix J Maintenance of TOSHIBA RAI 2. Analyze the detailed date of the message of right before of “xxx Error (IN)”, “xxx Error (OUT)” (for example, “DMA Error (IN)”, “DMA Error (OUT)”) right before the log of “Fail this drive” message and identify the cause.
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Appendix J Maintenance of TOSHIBA RAID Appendices Command:Indicates Command code caused an error. The following list indicates the command Table J-1 List of Command (1/2) Devices not Devices implementing implementing Command Protocol Command the PACKET the PACKET code Command Command...
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Appendices Appendix J Maintenance of TOSHIBA RAI Table J-1 List of Command (2/2) Devices not Devices implementing implementing Command Protocol Command the PACKET the PACKET code Command Command feature set feature set READ DMA WRITE DMA WRITE DMA QUEUED CFA WRITE MULTIPLE W/OUT ERASE...
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[PgDn] key. 2. If no message of “Fail this drive” message, it is judged that the second HDD is removed without the operation of removal by TOSHIBA RAID console and installed again. (3) How to change the status to OFF LINE Release the status of “Fail”, using the menu of [Force OFFLINE].
TOSHIBA RAID makes Drive Log redundant and stores it. The drive has own log and other drive’s log. In TOSHIBA RAID, the log of own drive is called “Own Log” and the redundant log of other drive’s drive is called “Redundant Log”. Each port has “Own Log” and “Redundant Log”.
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Appendix J Maintenance of TOSHIBA RAID Appendices J.3.2 How to operate the Independent Utility (1) Booting PC Connected the USB FDD to the PC to be repaired. Insert the FD storing the program of the Independent Utility in the FDD and boot the PC from the FD. The following display appears.
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Appendices Appendix J Maintenance of TOSHIBA RAI (2) Display of Logical/Physical Drive Logical Drive The status of RAID array is displayed in Logical Drive by array. The displayed items are follows. Table J-2 Displayed item in Logical Drive Explanation Status Displays the status of array.
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Appendix J Maintenance of TOSHIBA RAID Appendices Physical Drive In Physical Drive, the condition of RAID array is displayed by array. The following items are displayed. Table J-3 Items displayed in Physical Drive Explanation Port Displays the port number of Serial ATA connected to the drive.
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Appendices Appendix J Maintenance of TOSHIBA RAI (3) Explanation of Main Menu The Independent Utility has following Main Menu. Table J-4 Item of Main Menu displayed Explanation Create Array Builds RAID array. Start Rebuild Rebuilds RAID-1. While the rebuild is suspended, the message of “Resume Rebuild”...
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Appendix J Maintenance of TOSHIBA RAID Appendices The tree of Independent Menu is as follows. Figure J-4 Tree of menu of Independent Utility QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] J-13...
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Appendices Appendix J Maintenance of TOSHIBA RAI Create Array This section explains how to select option and build array. The [Create Array] option can be selected only when there is a drive not assigned. To build array, follow the procedure below.
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Appendix J Maintenance of TOSHIBA RAID Appendices 6. Put the cursor on the “DONE” and press [Enter] key. Pressing “OK” in [Confirmation] store the change. CAUTION: When the array is initialized, the data of drive is lost. Start Rebuild Selecting of this option starts rebuilding. [Start Rebuild] is displayed only in the RAID- 1 condition of with “OFFLINE”...
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Appendices Appendix J Maintenance of TOSHIBA RAI 3. When [Rebuild Range] menu is displayed, the range to be rebuilt is designated. When [Effective] is selected, rebuild limit becomes valid and it rebuilds up to the rebuild limit. When [Whole] is selected, it rebuilds maximum capacity of array.
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Appendix J Maintenance of TOSHIBA RAID Appendices 8. When completing the rebuild, press “OK” to return to the main menu of Independent Setup Utility. Resume Rebuild During being suspended,[Resume Rebuild] is displayed in [Main Menu]. To start rebuilding suspended, follow the procedure below.
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Appendices Appendix J Maintenance of TOSHIBA RAI 6. When completing the rebuild, press “OK” to return to the main menu of Independent Setup Utility. 7. When “Rebuild Limit” is set and [Rebuild Range] is set to [Whole], only [Finish] is can be selected after exceeding the Rebuild Limit. When [Finish] is selected and “OK”...
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Appendix J Maintenance of TOSHIBA RAID Appendices Check Media This option can check if there is an error in the HDD of array. The Check Media can be done only in RAID-1. To execute Check Media, follow the procedure below.
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Appendices Appendix J Maintenance of TOSHIBA RAI Modify Array This option changes the setting of array. Change Parameter Select [Change Parameter] in [Modify Array] menu. The following items can be set. Table J-6 Item of array Option Explanation Write Cache Displays the setting of drive write cache.
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Appendix J Maintenance of TOSHIBA RAID Appendices Change RAID Level To change RAID level, select [Modify Array] menu. When changing RAID-1 (Mirroring) to RAID-0 (Striping), refer “Changing RAID-1 to RAID-0”. When changing RAID-0 to RAID-1, refer “Changing RAID-0 to RAID-1”.
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Appendices Appendix J Maintenance of TOSHIBA RAI Delete Array Selects [Delete Array] of Setup Utility and delete array. Put the cursor on the array you want to delete and press [Enter] key. When [Confirmation] is displayed, select “OK” to store the setting.
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Appendix J Maintenance of TOSHIBA RAID Appendices Physical Drive Select [Physical Drive] in Setup Utility to set physical drive. View Drive Info. Select this option in [Physical Drive] to display information of physical drive. Select the drive that you want to display in [Physical Drive] at the lower of display and press [Enter] key.
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Appendices Appendix J Maintenance of TOSHIBA RAI View Drive Log Select this option in [Physical Drive] menu and select the drive that you want to display the log. At the beginning, the latest log is displayed. The 7,168 logs from the latest are recorded in detail.
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Appendix J Maintenance of TOSHIBA RAID Appendices Execute the following procedures to see the drive log in the independent utility. 1. Put on the cursor on [Physical Drive] in [Main Menu] and press [Enter] key. 2. Put on the cursor on [View Drive Log] and press [Enter] key.
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Appendices Appendix J Maintenance of TOSHIBA RAI The following is displayed. Table J-9 Content of Drive Log display Option Explanation Port Displays the port number of log displayed. Own/Redundant Displays if the displayed log is a log of own port (Own) or a copy of other port log (Redundant).
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Appendix J Maintenance of TOSHIBA RAID Appendices [View Drive Log] menu is as follows Table J-10 Content of View Drive Log menu Option Explanation Change Port Changes the display of the own log and redundant log. At the beginning, the Port-0’s own log and the redundant log are displayed.
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Appendices Appendix J Maintenance of TOSHIBA RAI Exit When this option is selected, the utility is finished. When [Confirmation] is displayed, select “OK”. J-28 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)
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