Lenovo ThinkPad X240 User Manual
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Lenovo ThinkPad X240 User Manual

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ThinkPad X240

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  • Page 1: User Guide

    User Guide ThinkPad X240...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 153 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals Third Edition (January 2014) ©...

  • Page 3: Table Of Contents

    ..Setting the security chip ... Lenovo programs overview ..Using the fingerprint reader..
  • Page 4 Security features ... . Lenovo Support Web site..Calling Lenovo ... . . Chapter 8. Advanced configuration . . 95 Purchasing additional services .
  • Page 5 Canada ....Trademarks ....Appendix C. Restriction of Hazardous Substances Directive (RoHS) ..© Copyright Lenovo 2013...
  • Page 6 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2013...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

  • Page 11: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2013...

  • Page 12: External Devices

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 13: Heat And Product Ventilation

    We recommend that battery pack be charged about once per year to prevent overdischarge. Notice for built-in rechargeable batteries DANGER Do not attempt to replace the internal rechargeable lithium batteries. Contact Lenovo Support for factory replacement. Notice for lithium coin cell battery DANGER Danger of explosion if battery is incorrectly replaced.

  • Page 14: Electrical Current Safety Information

    Your computer generates some heat during normal operation. The amount of heat depends on the amount of system activity and the battery charge level. Extended contact with your body, even through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using the keyboard by lifting your hands from the palm rest;...

  • Page 15: Using Headphones Or Earphones

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 16: Additional Safety Information

    Additional safety information Plastic bag notice DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. Polyvinyl Chloride (PVC) cable and cord notice Many personal computer products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a personal computer.

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 11 • “Operating environment” on page 12 • “Lenovo programs” on page 12 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.

  • Page 19: Right-Side View

    Right-side view Figure 2. Right-side view Combo audio connector SIM-card tray (on some models) Ethernet connector Always-on USB connector Media-card-reader slot Security-lock slot Combo audio connector Connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug to the combo audio connector to listen to the sound from the computer.
  • Page 20 • For Windows 8 and Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable USB charge from the computer battery even when the computer is off check box under Always-on USB.

  • Page 21: Left-Side View

    Left-side view Figure 3. Left-side view Power connector USB 3.0 connector ® Fan louvers Mini DisplayPort connector Video graphics array (VGA) connector Smart-card-reader slot (on some models) Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the batteries.

  • Page 22: Bottom View

    Mini DisplayPort connector Use the mini DisplayPort connector to connect your computer to a compatible projector, external monitor, or high-definition television. For more information, see “Using the mini DisplayPort connector” on page 36. Smart-card-reader slot (on some models) Depending on the model, the computer might have an integrated smart-card reader. Bottom view Figure 4.
  • Page 23 Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted. Microphone-mute indicator When the microphone-mute indicator is on, the microphones are muted. Camera-status indicator When the camera-status indicator is on, the camera is in use. Caps Lock indicator When the indicator is on, it indicates that Caps Lock mode is enabled.

  • Page 24: Locating Important Product Information

    There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer bottom cover assembly.

  • Page 25: Certificate Of Authenticity Information

    The wireless-LAN card and the wireless-WAN card (on some models) are located as shown. Certificate of Authenticity information The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operating system. The licensed Windows version and product key associated with the computer are printed on this label.

  • Page 26: Genuine Microsoft Label

    Windows 8 Pro or Windows 8.1 Pro operating system, that license also permits you to use the Windows 7 Professional operating system. Lenovo computers that are licensed for use with a Windows 8 or Windows 8.1 operating system are shipped with the corresponding license key digitally encoded into the computer hardware.

  • Page 27: Specifications

    • Brightness control • Integrated camera (on some models) • Integrated microphones • Multi-touch technology (on some models) Keyboard • 6-row keyboard (backlight function on some models) • Fn key function • TrackPoint pointing device and trackpad Interface • 4-in-1–digital-media-card reader •...

  • Page 28: Operating Environment

    Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely. The available programs might vary depending on the preinstalled Windows operating system.
  • Page 29 Note: If you do not find the program you need in Control Panel, open the navigation window of the Lenovo ThinkVantage Tools program and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.

  • Page 30: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    If your computer is preinstalled with the Windows 8 or Windows 8.1 operating system, to access Lenovo programs, press the Windows key to go to the Start screen and then click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the top-right or bottom-right corner of the screen to bring up the charms.

  • Page 31: Lenovo Programs Overview

    • Message Center Plus (Windows 7) The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. • Mobile Broadband Connect (Windows 7) The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a supported wireless-WAN card.
  • Page 32 • Lenovo Tools (Windows 8 and Windows 8.1) The Lenovo Tools program helps you work more easily and securely by providing easy access to various program, such as Fingerprint Manager Pro, Lenovo Solution Center, and so on.

  • Page 33: Chapter 2. Using Your Computer

    “Using a flash media card or a smart card” on page 39 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 34 • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8 and Windows 8.1 operating systems).

  • Page 35: Using The Multi-Touch Screen

    • For Windows 8 or Windows 8.1: Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings ➙ Help. Additionally, the Windows 8.1 operating system provides a Help+Tips application that you can open from the Start screen or Apps screen. Can I change the Windows 8.1 startup behavior to open either the desktop or the Start screen? On the Windows 8.1 operating system, you can set the computer to open either the desktop or the Start screen by default.
  • Page 36 Tasks Touch gestures (touch models only) Mouse actions such as Copy, Save, and Delete, depending on the application To scroll through items, such as lists, Slide. Scroll the mouse wheel, move the pages, and photos scroll bar, or click the scroll arrow. To move an object Drag an item to the desired location.
  • Page 37 Tasks Touch gestures (touch models only) Mouse actions To open a menu with multiple options Tap and hold. Double-click. Touch gestures and mouse actions for Windows 8 and Windows 8.1 operating systems The following table lists some touch gestures and the corresponding mouse actions supported by the Window 8 and Windows 8.1 operating systems.
  • Page 38 Tasks Touch gestures (touch models only) Mouse actions Windows 8.1: Windows 8.1: To view all applications on the Start screen • Swipe up to the top edge. Click the downward arrow ( located near the bottom-left corner of the Start screen. Windows 8: Right-click a blank area on the Start screen, and then click All apps...

  • Page 39: Special Keys

    Tasks Touch gestures (touch models only) Mouse actions To view the application commands on Right-click an open application. Swipe in from the top or bottom edge. an open application, such as Copy, Save, and Delete, depending on the application To close the current application Move the pointer to the top edge of Swipe in from the top edge to the bottom.
  • Page 40 • Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off. To initiate the special function of each key, press the function keys directly. To input F1–F12, press the Fn key and the corresponding function key.

  • Page 41: Windows Key

    • Fn+Spacebar: Controls the keyboard backlight. There are three modes for the keyboard backlight: Off, Low, and High. Press Fn+Spacebar to change the modes of the keyboard backlight. • Fn+4: Put the computer into sleep mode. To return to normal operation, press the Fn key or power button. •...
  • Page 42 Using the TrackPoint pointing stick To use the TrackPoint pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. Then you can move the pointer. But the pointing stick itself does not move. The speed at which the pointer moves depends on the pressure you apply to the pointing stick.

  • Page 43: Power Management

    • For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8 and Windows 8.1: Do one of the following: – Start the Lenovo Support program and click Battery Health. – Start the Lenovo Settings program and click Power.

  • Page 44: Using The Ac Power Adapter

    Using the ac power adapter The power to run your computer can come either from the battery pack, the built-in battery, or from ac power through the ac power adapter. While you use ac power, the batteries charge automatically. The ac power adapter that comes with your computer has two basic components: •...

  • Page 45: Managing The Battery Power

    To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.

  • Page 46: Connecting To The Network

    – For Windows 7: Start the Power Manager program and then click the Power Plan tab. Then follow the instructions on the screen. For instructions on how to start the Power Manager program, see “Lenovo programs” on page 12. – For Windows 8 and Windows 8.1: Right-click the battery-status icon in the Windows notification area and click Power Options.
  • Page 47 Windows 7 operating system” on page 12. • For Windows 8 and Windows 8.1: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system”...
  • Page 48 • Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point. • Power to the wireless radio is on. The signal strength of the wireless connection is marginal.
  • Page 49 For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area. Access Connections gauge: • No signal • Weak signal •...

  • Page 50: Presentations And Multimedia

    1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 97. 2. Select Security ➙ I/O Port Access. 3. Set the NFC device option to Enabled. You can use the NFC feature with NFC supported programs, such as the Lenovo QuickCast program and the Lenovo QuickControl program. Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace.
  • Page 51 Your computer can support a maximum video resolution of up to 2048x1536 (with an external monitor connected to the VGA connector) or up to 2560x1600 (with an external monitor connected to the mini DisplayPort connector), provided that the external monitor also supports that resolution. For more information about the external monitor, refer to the manuals provided with the external monitor.

  • Page 52: Setting Up A Presentation

    15. For the Windows 7 operating system, to change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors. 16. Click OK. Considerations for connecting an external monitor • When installing an operating system, you must install the display driver for your monitor that is provided with the computer, and the monitor INF file that is provided with the external monitor.

  • Page 53: Using Dual Displays

    Note: It may take several seconds before the projector displays the image. If you do not see your desktop displayed after 60 seconds, try pressing F7 to switch between different display output locations. Your projector might have one or more audio-input connectors. To project sound, you need to attach the combo audio connector on your computer to these connectors, using an audio cable (commercially available).

  • Page 54: Using Audio Features

    To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8 and Windows 8.1: Click Camera from the Start screen.

  • Page 55: Using A Flash Media Card Or A Smart Card

    – Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 56 1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the Safely Remove Hardware and Eject Media icon. 2. Select the item you want to remove to stop the card. 3. Press the card to eject it from your computer. 4.

  • Page 57: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 58: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.

  • Page 59: Traveling With Your Computer

    Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.
  • Page 60 • A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...

  • Page 61: Chapter 4. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2013...

  • Page 62: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 63: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 64 If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password.

  • Page 65: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 66: Setting The Security Chip

    • Before you dispose of, sell, or hand over your computer, delete data stored on it. For more information, refer to “Notice on deleting data from your hard disk drive or solid-state drive” on page 54. The hard disk drive built into your computer can be protected by the UEFI BIOS. Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access, use the drive encryption software, such as Windows BitLocker Drive Encryption.

  • Page 67: Using The Fingerprint Reader

    To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
  • Page 68 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it. Indicator behavior of the fingerprint reader User Guide...
  • Page 69 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 70: Notice On Deleting Data From Your Hard Disk Drive Or Solid-State Drive

    • Delete the data. • Format your hard disk drive or solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings.

  • Page 71: Using Firewalls

    Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 72 User Guide...

  • Page 73: Chapter 5. Recovery Overview

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 74: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 75: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 76: Creating And Using A Rescue Medium

    Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 77: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 114.

  • Page 78: Recovery Overview For The Windows 8 And Windows 8.1 Operating Systems

    • Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Performing backup and recovery operations” on page 58. Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence.

  • Page 79: Using The Advanced Startup Options

    Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. To reset your computer to the factory default settings, do the following: 1.

  • Page 80: Creating And Using Recovery Media

    Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix the problems on your computer. It is recommended that you create recovery media as early as possible.
  • Page 81 Note: Ensure that your computer is connected to ac power. 1. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press the F12 key. The Boot Menu window opens. 2. Select the recovery drive as the boot device. 3.
  • Page 82 User Guide...

  • Page 83: Chapter 6. Replacing Devices

    5. Click Yes in the Setup Warning window. Then the computer turns off and the built-in battery is disabled. Wait for a few minutes to let the computer cool. The built-in battery will be automatically enabled again when the ac power adapter is reconnected to the computer. © Copyright Lenovo 2013...

  • Page 84: Installing Or Replacing The Sim Card

    Installing or replacing the SIM card Before you start, print these instructions. SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card. If your computer supports wireless-WAN connections, your computer might require a SIM card to establish wireless-WAN connections.

  • Page 85: Replacing The Battery Pack

    Replacing the battery pack Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.

  • Page 86: To Replace Battery

    If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.

  • Page 87: Replacing The Hard Disk Drive Or Solid-State Drive

    3. Insert a new battery pack until it clicks into place. Ensure that the battery latches are in the locked positions. Replacing the hard disk drive or solid-state drive Before you start, print these instructions. Attention: The hard disk drive or solid-state drive is very sensitive. Incorrect handling can cause damage and permanent loss of data.
  • Page 88 5. Remove the screw that secures the hard disk drive or solid-state drive. 6. Slightly lift the hard disk drive or solid-state drive. User Guide...
  • Page 89 7. Disconnect the drive cable from the hard disk drive or solid-state drive. 8. Detach the bracket of the hard disk drive or solid-state drive. 9. Attach the bracket to the new hard disk drive or solid-state drive. Chapter 6 Replacing devices...
  • Page 90 10. Connect the drive cable to the new hard disk drive or solid-state drive. 11. Insert the new hard disk drive or solid-state drive into place. 12. Install the screw to secure the hard disk drive or solid-state drive. 13. Reinstall the base cover assembly. User Guide...

  • Page 91: Replacing A Memory Module

    14. Reinstall the battery pack. See “Replacing the battery pack” on page 69. 15. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing a memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster.
  • Page 92 5. Open the latches on both sides of the slot at the same time , and then remove the memory module Save the removed memory module for future use. 6. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the slot at an angle of about 20 degrees .

  • Page 93: Replacing An M.2 Wireless-Lan Card

    8. Reinstall the battery pack. See “Replacing the battery pack” on page 69. 9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing an M.2 wireless-LAN card Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall.
  • Page 94 5. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card.
  • Page 95 7. Carefully remove the wireless-LAN card out of the slot. 8. Align the notched edge of the new wireless-LAN card with the key in the slot. Then carefully insert the card into the slot. 9. Pivot the new wireless-LAN card downward and then install the screw to secure the card in place Chapter 6 Replacing devices...

  • Page 96: Replacing An M.2 Wireless-Wan Card

    10. Connect the antenna cables to the new wireless-LAN card. Ensure that you attach the gray cable to the main connector on the card, and the black cable to the auxiliary connector on the card. 11. Reinstall the base cover assembly. 12.
  • Page 97 Attention: Before you start installing an M.2 wireless-WAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the card. Some computers might come with an M.2 wireless-WAN card. To replace the wireless-WAN card, do the following: 1.
  • Page 98 6. Remove the screw . The card is released from the secured position and pivots upward 7. Carefully remove the wireless-WAN card out of the slot. 8. Align the notched edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot.
  • Page 99 9. Pivot the new wireless-WAN card downward and then install the screw to secure the card in place 10. Connect the antenna cables to the new wireless-WAN card. Ensure that you connect the red cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 11.
  • Page 100 User Guide...

  • Page 101: Chapter 7. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 102 ThinkPad Basic Dock Front view Power button: Press the power button to turn on or turn off the computer . Eject button: Press the eject button to release the computer from the docking station. Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.
  • Page 103 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.
  • Page 104 Rear view Always-on USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
  • Page 105 ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer. Key lock indicator: This indicator turns on when the system lock key is in the locked position. Docking-status indicator: This indicator turns on when your computer is docked. Eject button: Press the eject button to release the computer from the docking station.

  • Page 106: Attaching A Thinkpad Docking Station

    Always-on USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

  • Page 107: Detaching A Thinkpad Docking Station

    3. Align the top-left corner of the computer with the position mark of the docking station. Insert your computer into the docking station vertically until you hear a click . The computer is attached to the docking station. Then turn the system lock key to the locked position 4.

  • Page 108: Connecting External Displays To A Docking Station

    3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it. Connecting external displays to a docking station For the ThinkPad Pro Dock, if you connect two displays to the DisplayPort connector and the DVI connector, the DVI connector is inactive.

  • Page 109: Security Features

    For the ThinkPad Ultra Dock, if you connect two displays to the DisplayPort connector and the HDMI connector, the HDMI connector is inactive. Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: •...
  • Page 110 User Guide...

  • Page 111: Chapter 8. Advanced Configuration

    For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ 9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2013...

  • Page 112: Installing The Windows 8 Or Windows 8.1 Operating System

    Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.

  • Page 113: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 114: Main Menu

    Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press the F10 key to save and exit. You also can select the Restart tab on the ThinkPad Setup menu, and restart your computer with one of the provided options.
  • Page 115 Table 4. Config menu items (continued) Menu item Submenu item Value Comments enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set.
  • Page 116 Table 4. Config menu items (continued) Menu item Submenu item Value Comments appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.0 connectors will work as...
  • Page 117 Table 4. Config menu items (continued) Menu item Submenu item Value Comments ® Power Intel SpeedStep • Disabled Select the mode of Intel technology SpeedStep technology at • Enabled runtime. (Intel SpeedStep mounted Mode for AC models only) Maximum Performance: •...
  • Page 118 Table 4. Config menu items (continued) Menu item Submenu item Value Comments • 1 minute power state after the • 2 minutes specified time in sleep • 5 minutes state. And it takes only • 10 minutes seconds to resume normal •...

  • Page 119: Date And Time Menu

    Table 4. Config menu items (continued) Menu item Submenu item Value Comments black button or Enter key during the power-on self-test (POST). CIRA Timeout 0-255 Set the timeout option for CIRA connection to be Note: The default value is established. Selectable 60 seconds.
  • Page 120 Table 5. Security menu items (continued) Menu item Submenu item Value Comments this function, no one but you can change any items in ThinkPad Setup. Password at • Disabled If you select and enable Password at unattended boot unattended boot, a password prompt is •...
  • Page 121 Table 5. Security menu items (continued) Menu item Submenu item Value Comments Security Chip Security Chip • Discrete TPM If you select Discrete TPM, you can use a Selection discrete TPM chip with TPM 1.2 mode. If you • Intel PTT select Intel PTT, you can use Intel Platform Trusted technology (PTT) with TPM 2.0 mode.
  • Page 122 Table 5. Security menu items (continued) Menu item Submenu item Value Comments Virtualization Intel Virtualization • Disabled If you select Enabled, a Virtual Machine Monitor Technology (VMM) can utilize the additional hardware • Enabled capabilities provided by Intel Virtualization Technology. Intel VT-d Feature •...

  • Page 123: Startup Menu

    Table 5. Security menu items (continued) Menu item Submenu item Value Comments Computrace Module • Disabled Enable or disable the UEFI BIOS interface to Activation activate the computrace module. Computrace • Enabled is an optional monitoring service from Absolute • Permanently Software.
  • Page 124 The following table lists the Startup menu items. Default values are in boldface. Note: Some items are displayed on the menu only if the computer supports the corresponding features. Table 6. Startup menu items Menu item Value Comments Boot Select the boot device when you press the power button to turn on the computer.

  • Page 125: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.

  • Page 126: Setting Management Features

    Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature. When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and Flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum.
  • Page 127 Checking the requirements for flash updates A network administrator can update the programs on your computer from a management console, if the following requirements are met: • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). •...
  • Page 128 User Guide...

  • Page 129: Chapter 9. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 130: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 131: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 132: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.
  • Page 133 Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
  • Page 134 User Guide...

  • Page 135: Chapter 10. Troubleshooting Computer Problems

    If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 136: Spills On The Keyboard

    • If you cannot turn off your computer by pressing and holding the power button, remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency-reset hole. To locate the reset hole, refer to “Bottom view” on page 6. After the computer is off, restart the computer.

  • Page 137: Errors Without Messages

    • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the universally unique identifier (UUID) needs to be reinstalled. Have the computer serviced. •...

  • Page 138: Beep Errors

    1. Start Power Manager. 2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans. • Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up. Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power button for four seconds or more.

  • Page 139: Memory Module Problems

    Memory module problems Print these instructions now and keep the instructions with your computer for reference later. If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.

  • Page 140: Bluetooth Problems

    • Problem: My computer is a Gigabit Ethernet model and I use a speed of 1000 Mbps, but the connection fails or errors occur. Solution: – Use Category 5 wiring and make sure that the network cable is securely connected. –...

  • Page 141: Problems With The Keyboard And Other Pointing Devices

    3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button. 4. Click OK to close the Sound window. •...

  • Page 142: Computer Screen Problems

    Computer screen problems • Problem: The screen is blank. Solution: Do the following: – Press F7 to bring up the image. – Press F6 to make the screen brighter. – If your computer is in sleep mode, press power button to resume from the sleep mode. –...

  • Page 143: External Monitor Problems

    External monitor problems • Problem: The external monitor is blank. Solution: To bring up the image, press F7 and select the desired monitor. If the problem persists, do the following: 1. Connect the external monitor to another computer to make sure that it works. 2.

  • Page 144: Audio Problems

    • Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution. Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen. To correct this, first make sure that your external monitor supports the display mode (the resolution and the refresh rate) that you have set.

  • Page 145: Fingerprint Reader Problems

    If a quick charger is available, use it to charge the over-discharged batteries. If the batteries cannot be fully charged in 24 hours, call Lenovo Customer Service Center. • Problem: Your computer shuts down before the battery-status icon in the Windows notification area shows empty, or your computer operates after the battery-status icon in the Windows notification area shows empty.

  • Page 146: Power Problems

    If your computer does not run on battery power, check the following items: 1. If the batteries run out of power, attach ac power adapter to recharge the batteries. 2. If the batteries are charged but the computer does not run, call Lenovo Customer Service Center. A power button problem Problem: The system does not respond, and you cannot turn off the computer.

  • Page 147: Sleep And Hibernation Problems

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base home page at http://support.microsoft.com/ and search for the error message.

  • Page 148: Problems With Drives And Other Storage Devices

    If the system still does not return from sleep mode, your system might stop responding and you might not be able to turn off the computer. In this case, you need to reset the computer. If you have not saved your data, it might be lost.

  • Page 149: Problems With Ports And Connectors

    Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. Check the following: • The application is designed to operate with your operating system. • Other applications run correctly on your computer. •...
  • Page 150 User Guide...

  • Page 151: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 152: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 153: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 154 User Guide...

  • Page 155: Appendix A. Regulatory Information

    Interest Group SIG. It supports the following profiles: • Advanced Audio Distribution Profile (A2DP) • Audio/Video Control Transport Protocol (AVCTP) • Audio/Video Distribution Transport Protocol (AVDTP) • A/V Remote Control Profile (AVRCP) • Basic Imaging Profile (BIP) • Basic Printing Profile (BPP) © Copyright Lenovo 2013...
  • Page 156 Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 157: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 158: European Union - Compliance To The Electromagnetic Compatibility Directive

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 159: Korea Class B Compliance Statement

    Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A. Regulatory Information...
  • Page 160 User Guide...

  • Page 161: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 162: Battery Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 163: Battery Recycling Information For The European Union

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 164 User Guide...

  • Page 165: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 166: Ukraine Rohs

    Ukraine RoHS User Guide...

  • Page 167: Appendix D. Energy Star Model Information

    Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 168 3. Right-click your network adapter device, and click Properties. 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK. User Guide...

  • Page 169: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 170: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.

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